Connect with us

Accounting

Xero’s JAX AI gains agentic capacities

Published

on

Small business platform Xero announced new and upcoming agentic capacities for its Just Ask Xero (JAX) AI model, which the company now dubs a “financial superagent” as it can now complete workflows independently versus relying on one-off prompts. Now out of beta testing, the new AI capabilities (among many other things) were announced during its annual Xerocon event in Brisbane, Australia on Wednesday. 

“This evolution of Xero’s platform is a foundation for the next era of small business accounting,” said Diya Jolly, chief product and technology officer at Xero. “JAX doesn’t just support today’s workflows; it continuously learns, adapts and acts to meet the evolving needs of business owners. By handling repetitive tasks and empowering our customers to focus on growth, relationships, and high value decisions, we’re seeing what’s possible for the future of work in the accounting industry, and we’re excited to keep expanding our AI offering.”

While previous iterations of JAX, built on generative AI, relied on one-off prompt-based outputs, the new agentic capacities allow it to act autonomously to access data and perform routine tasks. Xero intends for JAX to be able to do things like data entry, bank reconciliations, and AR/AP; the AI will observe the user’s behavior and adapt itself to their workflows. With regard to bank reconciliations in particular, Xero’s blog said the feature, which is coming soon, will work alongside the user to automatically reconcile bank transactions where there’s high confidence, and give them full visibility over this automation. 

Xero Denver

Xero also touted JAX’s ability to access data and provide insights. The AI will give the user instant access to their cash flow, P&L and balance sheet data; the user can query this data via conversational interface for further analysis. For example, they can request a gross profit trend for the past year and see it visualised in charts and tables. The AI can also combine insights from across the user’s business and connect apps, then bolstering that with additional web research via a collaboration with OpenAI. This produces dynamic, versus static, reports that deliver personalized, timely insights such as key drivers behind a month’s revenue growth. Xero said that the model will “spot opportunities and issues before you do.” 

Accountants and advisors can access these insights for their clients via the Xero Partner Hub (coming 2026), also announced during Xerocon. Among other things, accountants will be able to leverage JAX to instantly access client information via a new, customizable homepage with uplifted design and new widgets that brings client insights into one place. Xero developed the Partner Hub in response to professionals who told them that switching between different practice tools—Xero HQ, Practice Manager, Tax, and Workpapers—breaks workflows and wastes time. 

“These features empower accountants and bookkeepers to advise clients effectively without time-consuming analysis, helping them elevate their expertise and get the core work done with their oversight,” said Jolly in a later email. 

Deeper into JAX

One of the big differences in JAX between last year and this year is that the AI agents now do the required calculations themselves. Last year JAX was described as a hybrid AI that combines a large language model with machine learning and deep learning models. JAX itself did not actually do the work but instead acted as a go-between with the human user and the other AI models. 

So, if a user asked JAX for a cash flow projection over the next quarter, JAX would understand the request; then, it would convert this request into actual machine code, which then gets passed onto the deep learning and machine learning AIs on Xero’s servers. These models would then perform the necessary calculations using the data they are allowed to access; the results, in machine code, would then be passed back to JAX, which would then translate the information back into plain language for the user to see. 

This year’s improvements see the AI taking more action on its own. 

“Yes, JAX agents absolutely perform calculations and integrate outputs from other specialized models crucial for accounting,” said Jolly in a later email. 

It still retains the Jax Assure system it had last year to ensure accuracy and consistency. JAX Assure is a proprietary control system that manages and validates data processed by the data in order to reduce the risk of the AI making things up, also known as “hallucinating.” The latest version further bolsters the control program through the addition of “safety AI agents” that enforce guardrails and “ensure conversations are safe,” as well as through further developing Xero’s ability to test and evaluate the model through simulated interactions. 

“Accuracy is paramount, so we combine Xero’s deep financial expertise and proprietary safeguards like JAX Assure. This system rigorously validates data before AI processing to ensure consistent, expert-level accuracy. This means that whether JAX is assisting with tax calculations, analyzing cash flow, or providing a forecast, advisors can rely on the outputs. This is a key element in moving the Xero experience from static reports to personalized real-time insights that move the needle; our customers need to be able to trust the data to deliver strategic guidance,” said Jolly in the email. 

Lisa Huang, senior vice president of product management for Xero for insights and AI, added in an interview that while it may not be obvious to the user, another major change has been that JAX is built on a fundamentally rebuilt architecture, which she said was at least partially motivated by having to keep up with the rapid pace of advancement in AI. 

“Behind the scenes, we’ve actually been investing a lot in fundamentally redoing the architecture… The industry is developing really, really quickly. There’s a lot of new technologies available, a lot of new models that have new capabilities. We started the current version of Jax in a certain architecture with a certain set of models. And as we look at over the last year, we have really just redone the entire thing in the back. And so what you’ll experience is much more fluid conversation. It understands you better, you know, it handles experiences better, beyond just specific, you know, the new experience that we’re building,” she said.

She also talked about Xero’s partner ecosystem and their plans for how it might interact with JAX. The past year, she said, has mostly been focused on building up the model itself. At the same time, she recognized that Xero has a large partner ecosystem with many integrations, and understands that they’re “doing a lot of really cool AI things as well.” 

“And so [how AI integrations will play out for Xero] is very much an open question. We hope to address it this coming year, [asking] ‘Okay, what does it mean for these different AI entities to kind of play well together?’ Because we do believe in an open ecosystem. We do want our users to have choice in how they want to use this. It’s something we have to figure out how,” she said. 

Overall, Huang said she was excited about the prospects for AI in the future, saying it can bring great new capacities to accountants. 

“I know there’s a lot of questions right now, like, what does this mean for my practice, and how might the industry evolve? I think the reality is it can super charge accounting. We know there’s a big shortage of accountants … so AI can be that partner. We think the best combination is AI and human together. It can really help automate those manual tasks, tedious work, and then it frees up time for the humans to go and level up their services,” she said.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Accounting

AI-Driven Automation and Continuous Accounting Frameworks

Published

on

The accounting profession is undergoing a fundamental structural transition as enterprise finance departments shift from periodic month-end closes toward automated continuous accounting models. By integrating specialized machine learning algorithms directly into enterprise resource planning (ERP) platforms, chief accounting officers are transforming financial reporting from a retrospective exercise into a real-time operational asset.

The Shift from Periodic Close to Continuous Financial Reporting
Traditional accounting workflows heavily relied on manual data reconciliation, spreadsheet calculations, and multi-week closing cycles at the end of each fiscal period. In contrast, continuous accounting frameworks utilize automated software agents to process, validate, and post transactional data in real time as business activities occur.

Automated bank reconciliation tools cross-reference incoming bank feeds, invoice records, and purchase orders automatically. By resolving transactional variances instantly throughout the month, corporate accounting teams eliminate the traditional workload spikes associated with quarterly and annual closes.

Machine Learning in Audit Trails and Anomaly Detection
Advanced natural language processing (NLP) and machine learning tools are redefining internal audit and financial control environments. Automated systems analyze 100% of general ledger entries, identifying anomalous transactions, duplicate payments, and unauthorized journal entries in real time.

Rather than relying on random statistical sampling, corporate internal auditors can focus their attention on high-risk flags automatically surfaced by algorithmic monitoring platforms. This continuous risk assessment strengthens internal controls over financial reporting (ICFR) and significantly reduces fraud risk.

Evolving Roles for Accounting Professionals
As routine data entry and manual reconciliation tasks become fully automated, the skill set required for accounting professionals is shifting toward data analysis, system design, and strategic business advisory.
– Systems Governance: Accountants are increasingly responsible for monitoring algorithmic accuracy and managing data integration pipelines.
– Business Partnership: Finance professionals leverage real-time financial dashboards to advise operational leaders on margin management and working capital allocation.
– Regulatory Compliance Management: Accounting teams utilize automated platforms to ensure compliance with dynamic tax codes and international accounting standards.

Core Implementation Recommendations
1. Deploy Automated Reconciliation Tools: Integrate continuous transaction processing modules into existing enterprise ERP architectures.
2. Establish Algorithmic Governance Controls: Implement strict internal testing protocols to ensure automated accounting rules comply with GAAP/IFRS standards.
3. Reskill Accounting Teams: Invest in training finance staff on data analytics, workflow automation, and predictive financial modeling.

Continue Reading

Accounting

Global ESG Reporting Standards and Double Materiality Compliance

Published

on

Corporate accounting departments face expanding reporting expectations as international sustainability disclosure standards achieve regulatory enforcement across major global jurisdictions. Chief Accounting Officers (CAOs) and corporate controllers are establishing rigorous internal accounting controls to treat Environmental, Social, and Governance (ESG) metrics with the same data precision, auditability, and governance as traditional financial statements.

Regulatory Harmonization Under Global Sustainability Frameworks
The implementation of standardized sustainability reporting frameworks—notably rules established by international sustainability accounting boards—has created unified expectations for public and large private enterprises. Corporations must report standardized metrics covering greenhouse gas emissions (Scope 1, 2, and material Scope 3), energy utilization, workforce demographics, and supply chain governance.

In Europe and other participating international jurisdictions, double materiality principles are mandatory. Under double materiality, organizations must report both how external sustainability risks impact corporate financial performance, and how internal corporate operations affect surrounding environmental and social structures.

Integrating Sustainability Metrics into Core ERP Systems
To provide auditable non-financial data, enterprise organizations are integrating specialized carbon accounting and ESG management platforms directly into core ERP systems. Automated data collectors capture energy utility invoices, logistics fuel consumption metrics, and vendor compliance records in real time.

Establishing automated, traceable data pipelines ensures that non-financial reporting is supported by clear audit trails. This structured approach allows external financial auditors to provide reasonable assurance on sustainability disclosures during annual corporate reporting cycles.

Financial Impacts and Capital Market Disclosure
Accurate ESG reporting directly influences corporate cost of capital and institutional credit ratings. Commercial lenders and institutional asset managers systematically incorporate sustainability metrics into risk pricing models. Companies that demonstrate transparent, verifiable progress in operational energy efficiency and climate risk mitigation benefit from expanded access to green bond markets and lower debt pricing.

Action Steps for Accounting Leadership
1. Implement Double Materiality Frameworks: Conduct comprehensive assessments to identify material financial and operational sustainability metrics.
2. Build Auditable Non-Financial Data Pipelines: Automate ESG data collection within core accounting software to ensure data integrity.
3. Align Sustainability with Annual Financial Filings: Prepare non-financial disclosures concurrently with financial statements to satisfy regulatory audit expectations.

Continue Reading

Accounting

Modernizing Internal Controls: Machine Learning and Continuous Monitoring in Auditing

Published

on

Internal audit departments and corporate risk managers are modernizing internal control frameworks by shifting from periodic sampling techniques to continuous monitoring and machine learning analytics. As operational data volumes increase across enterprise organizations, automated control testing ensures financial integrity, prevents corporate fraud, and streamlines annual audit engagements.

The Limitation of Periodic Audit Sampling
Historically, internal and external auditors evaluated internal controls by reviewing random samples of financial transactions—often analyzing less than five percent of total ledger entries. In complex enterprise environments, periodic sampling methods carry inherent risks of overlooking localized financial misstatements, unauthorized disbursements, or operational control breakdowns.

In 2026, progressive internal audit functions are utilizing automated continuous monitoring platforms that evaluate one hundred percent of financial transactions in real time. Continuous control auditing systems continuously monitor general ledger entries, procurement approvals, and expense reimbursements across all operating subsidiaries.

AI-Powered Fraud Detection and Anomaly Identification
Machine learning models trained on historical corporate financial data excel at identifying subtle transactional anomalies that indicate potential fraud or operational error. Automated systems instantly flag duplicate invoice payments, unapproved vendor creation, unusual journal entry timing, and unauthorized override of authority thresholds.

When an anomaly is detected, the automated auditing platform generates an instant risk alert, allowing internal audit teams to investigate root causes immediately. Early detection prevents minor operational errors from escalating into material weaknesses in financial reporting.

Streamlining External Audit Preparation
Continuous internal control monitoring delivers significant benefits during annual external financial audits. External audit firms can review continuous audit logs and automated control testing documentation, reducing the time required for manual field testing.

This integrated approach lowers overall audit compliance fees, reduces administrative burdens on corporate accounting staff, and provides senior management and audit committees with real-time visibility into the organization’s overall risk profile.

Core Implementation Guidelines
1. Transition to 100% Data Testing: Replace legacy sampling methods with automated continuous audit monitoring systems.
2. Deploy Anomaly Detection Algorithms: Implement machine learning models to identify unauthorized transactions and operational control overrides.
3. Align Internal and External Audit Workflows: Coordinate continuous control testing protocols with external auditors to optimize annual compliance cycles.

Continue Reading

Trending