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Beyond the balance sheet: Priorities for CFOs in 2025

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2024 was quite a year for finance teams. From the uncertainty of an election year and a tumultuous market to the ongoing accountant shortage and the growing interest in AI, there was plenty to keep CFOs up at night.

With the start of the new year, financial leaders are looking forward to the new opportunities that 2025 will bring, while also keeping an eye on potential risks that may carry over from 2024.

The evolution of the Office of Finance continues

The responsibilities of the Office of Finance have been evolving, and this trend will continue into 2025. I believe we will see a shift from traditional, heads-down tactical accounting to a more strategic, heads-up approach. CFOs will need to broaden their perspective, linking financial metrics with overall business operations to assist their executive teams in determining and reporting progress against strategic goals.

A recent study by the Visual Lease Data Institute predicts that lease portfolios will be a key focus for finance leaders in 2025 and beyond, helping to drive business strategy. Today, 100% of surveyed finance executives are concerned with maintaining control over their lease portfolios, including the ability to maintain compliance with ESG reporting requirements (52%, compared to 44% in 2023), maintaining data accuracy and completeness (49%, compared to 48% in 2023) and reacting to unforeseen circumstances (49%, compared to 46% in 2023). These concerns stem from real consequences, with 99% of real estate executives reporting negative outcomes from inadequate lease controls, including overpaying rent or expenses (36%), the inability to respond to changing circumstances (36%), or missing an opportunity to update unfavorable or unwanted terms (31%).Given the range of risks and opportunities associated with lease portfolios, CFOs are already making decisions to support lease portfolio management — with 61% saying their companies have hired new personnel to support lease management and 58% report outsourcing related work to third-party specialists. 

The result of investing in the dedicated tools and technology needed for lease management can be significant cost savings, ensuring compliance, and positioning enterprises to capitalize on emerging opportunities. Moreover, I see the ability to engage in financial storytelling — communicating insights derived from complex data sets such as lease data — as paramount in 2025 and beyond. The ability to do so will depend on how well finance leaders work with their counterparts in other critical departments, including real estate, IT, sustainability, operations and legal.

New ways of tackling the accounting shortage emerge

The industry-wide accountant shortage is not a new issue; it has persisted throughout 2024. This shortage is driven by several factors, including stringent CPA requirements, an aging workforce and burnout leading some professionals to leave the field. As we approach 2025, various solutions are being proposed to address this shortage. For instance, some states are considering allowing prospective accountants to bypass the fifth year of education traditionally required for CPA licensure.

While it’s essential to maintain high qualification standards, practical experience is equally important. Offering new CPAs an additional year of real-world business experience, rather than additional schooling, could enhance their readiness and reduce barriers to entry into the profession. This experiential learning bridges the gap between theory and practice, providing new candidates with a deeper understanding of their roles and responsibilities, thereby better preparing them for their careers.

Like many CFOs, I am keen to see how these changes unfold. While enhancing efficiency within finance and accounting roles is paramount, leveraging technology is a key component in achieving this. 

While interested in AI, finance professionals are concerned about its impact

I anticipate that CFOs and the Office of Finance will increasingly assume a strategic role in areas traditionally managed by other departments, such as technology adoption.

The recent VLDI report indicates that all surveyed finance executives (100%) agree on the benefits of AI for the Office of Finance, particularly in automating manual tasks and processes. However, it’s noteworthy that 48% of these executives also identify the lack of a strategic approach to utilizing AI for efficiency improvements as a major concern in the finance industry today.

By implementing advanced tools such as AI and automation, finance teams can streamline processes, reduce manual workloads and improve accuracy. These technologies not only help with managing routine tasks but also enable finance professionals to focus on more strategic activities, driving overall business performance. As we navigate these changes, it is essential to adopt a strategic approach to technology integration, ensuring that it aligns with our goals of efficiency and effectiveness.

I recommend organizations look to first apply AI to low-risk tasks/areas within their business to really understand the intricacies and limitations of the technology. There’s no reason why finance leaders need to do this alone — by leveraging other agents of change within their organization, they’ll be more likely to anticipate the common pitfalls that come with rolling out new technology. A collaborative approach will empower these leaders to understand how to leverage AI within finance for maximum impact and minimum risk — such as automated data extraction.

For entry-level finance professionals, it’s important to remember that while embracing new technology is essential, mastering the fundamentals of finance and accounting is equally crucial. The true value of AI emerges when foundational knowledge is combined with technological advancements.

Striking the balance in 2025

As we look ahead to 2025, finance leaders will face a mix of familiar and evolving challenges. Concerns about the longevity of operations will persist, especially when it comes to managing costs and driving revenue growth.

With the changing landscape of capital access and a heightened focus on cost efficiency, CFOs will need to play a more active role in strategic decision-making. This underscores the importance of collaboration across different teams within the organization.

Striking a balance between innovation and a solid understanding of the fundamentals will be key to achieving sustainable growth and success in the coming year and beyond.

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Accounting

Accounting firms seeing increased profits

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Accounting firms are reporting bigger profits and more clients, according to a new report.

The report, released Monday by Xero, found that nearly three-quarters (73%) of firms reported increased profits over the past year and 56% added new clients thanks to operational efficiency and expanded service offerings.

Some 85% of firms now offer client advisory services, a big spike from 41% in 2023, indicating a strategic shift toward delivering forward-looking financial guidance that clients increasingly expect.

AI adoption is also reshaping the profession, with 80% of firms confident it will positively affect their practice. Currently, the most common use cases for AI include: delivering faster and more responsive client services (33%), enhancing accuracy by reducing bookkeeping and accounting errors (33%), and streamlining workflows through the automation of routine tasks (32%).

“The widespread adoption of AI has been a turning point for the accounting profession, giving accountants an opportunity to scale their impact and take on a more strategic advisory role,” said Ben Richmond, managing director, North America, at Xero, in a statement. “The real value lies not just in working more efficiently, but working smarter, freeing up time to elevate the human element of the profession and in turn, strengthen client relationships.”

Some of the main challenges faced by firms include economic uncertainty (38%), mastering AI (36%) and rising client expectations for strategic advice (35%). 

While 85% of firms have embraced cloud platforms, a sizable number still lag behind, missing out on benefits such as easier data access from anywhere (40%) and enhanced security (36%).

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Accounting

Private equity is investing in accounting: What does that mean for the future of the business?

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Private equity firms have bought five of the top 26 accounting firms in the past three years as they mount a concerted strategy to reshape the industry. 

The trend should not come as a surprise. It’s one we’ve seen play out in several industries from health care to insurance, where a combination of low-risk, recurring revenue, scalability and an aging population of owners create a target-rich environment. For small to midsized accounting firms, the trend is exacerbated by a technological revolution that’s truly transforming the way accounting work is done, and a growing talent crisis that is threatening tried-and-true business models.

How will this type of consolidation affect the accounting business, and what do firms and their clients need to be on the lookout for as the marketplace evolves?

Assessing the opportunity… and the risk

First and foremost, accounting firm owners need to be aware of just how desirable they are right now. While there has been some buzz in the industry about the growing presence of private equity firms, most of the activity to date has focused on larger, privately held firms. In fact, when we recently asked tax professionals about their exposure to private equity funding in our 2025 State of Tax Professionals Report, we found that just 5% of firms have actually inked a deal and only 11% said they are planning to look, or are currently looking, for a deal with a private equity firm. Another 8% said they are open to discussion. On the one hand, that’s almost a quarter of firms feeling open to private equity investments in some way. But the lion’s share of respondents —  87% — said they were not interested.

Recent private equity deal volume suggests that the holdouts might change their minds when they have a real offer on the table. According to S&P Global, private equity and venture capital-backed deal value in the accounting, auditing and taxation services sector reached more than $6.3 billion in 2024, the highest level since 2015, and the trend shows no signs of slowing. Firm owners would be wise to start watching this trend to see how it might affect their businesses — whether they are interested in selling or not.

Focus on tech and efficiencies of scale

The reason this trend is so important to everyone in the industry right now is that the private equity firms entering this space are not trying to become accountants. They are looking for profitable exits. And they will do that by seizing on a critical inflection point in the industry that’s making it possible to scale accounting firms more rapidly than ever before by leveraging technology to deliver a much wider range of services at a much lower cost. So, whether your firm is interested in partnering with private equity or dead set on going it alone, the hyperscaling that’s happening throughout the industry will affect you one way or another.

Private equity thrives in fragmented businesses where the ability to roll up companies with complementary skill sets and specialized services creates an outsized growth opportunity. Andrew Dodson, managing partner at Parthenon Capital, recently commented after his firm took a stake in the tax and advisory firm Cherry Bekaert, “We think that for firms to thrive, they need to make investments in people and technology, and, obviously, regulatory adherence, to really differentiate themselves in the market. And that’s going to require scale and capital to do it. That’s what gets us excited.”

Over time, this could reshape the industry’s market dynamics by creating the accounting firm equivalent of the Traveling Wilburys — supergroups capable of delivering a wide range of specialized services that smaller, more narrowly focused firms could never previously deliver. It could also put downward pressure on pricing as these larger, platform-style firms start finding economies of scale to deliver services more cost-effectively.

The technology factor

The great equalizer in all of this is technology. Consistently, when I speak to tax professionals actively working in the market today, their top priorities are increased efficiency, growth and talent. Firms recognize they need to streamline workflows and processes through more effective use of technology, and they are investing heavily in AI, automation and data analytics capabilities to do that. Private equity firms, of course, are also investing in tech as they assemble their tax and accounting dream teams, in many cases raising the bar for the industry.

The question is: Can independent firms leverage technology fast enough to keep up with their deep-pocketed competition?

Many firms believe they can, with some even going so far as to publicly declare their independence.  Regardless of the path small to midsized firms take to get there, technology-enabled growth is going to play a key role in the future of the industry. Market dynamics that have been unfolding for the last decade have been accelerated with the introduction of serious investors, and everyone in the industry — large and small — is going to need to up their games to stay competitive.

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Trump tax bill would help the richest, hurt the poorest, CBO says

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The House-passed version of President Donald Trump’s massive tax and spending bill would deliver a financial blow to the poorest Americans but be a boon for higher-income households, according to a new analysis from the Congressional Budget Office.

The bottom 10% of households would lose an average of about $1,600 in resources per year, amounting to a 3.9% cut in their income, according to the analysis released Thursday. Those decreases are largely attributable to cuts in the Medicaid health insurance program and food aid through the Supplemental Nutrition Assistance Program.

Households in the highest 10% of incomes would see an average $12,000 boost in resources, amounting to a 2.3% increase in their incomes. Those increases are mainly attributable to reductions in taxes owed, according to the report from the nonpartisan CBO.

Households in the middle of the income distribution would see an increase in resources of $500 to $1,000, or between 0.5% and 0.8% of their income. 

The projections are based on the version of the tax legislation that House Republicans passed last month, which includes much of Trump’s economic agenda. The bill would extend tax cuts passed under Trump in 2017 otherwise due to expire at the end of the year and create several new tax breaks. It also imposes new changes to the Medicaid and SNAP programs in an effort to cut spending.

Overall, the legislation would add $2.4 trillion to US deficits over the next 10 years, not accounting for dynamic effects, the CBO previously forecast.

The Senate is considering changes to the legislation including efforts by some Republican senators to scale back cuts to Medicaid.

The projected loss of safety-net resources for low-income families come against the backdrop of higher tariffs, which economists have warned would also disproportionately impact lower-income families. While recent inflation data has shown limited impact from the import duties so far, low-income families tend to spend a larger portion of their income on necessities, such as food, so price increases hit them harder.

The House-passed bill requires that able-bodied individuals without dependents document at least 80 hours of “community engagement” a month, including working a job or participating in an educational program to qualify for Medicaid. It also includes increased costs for health care for enrollees, among other provisions.

More older adults also would have to prove they are working to continue to receive SNAP benefits, also known as food stamps. The legislation helps pay for tax cuts by raising the age for which able bodied adults must work to receive benefits to 64, up from 54. Under the current law, some parents with dependent children under age 18 are exempt from work requirements, but the bill lowers the age for the exemption for dependent children to 7 years old. 

The legislation also shifts a portion of the cost for federal food aid onto state governments.

CBO previously estimated that the expanded work requirements on SNAP would reduce participation in the program by roughly 3.2 million people, and more could lose or face a reduction in benefits due to other changes to the program. A separate analysis from the organization found that 7.8 million people would lose health insurance because of the changes to Medicaid.

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