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AI trust gap between execs, staff narrows but still a factor

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Accountants have grown more excited about AI overall, but there remains an enthusiasm gap between firm leaders and staff showing that management’s views are still out of step with individual contributors and staff in technology, operations and administrative positions. 

This is according to the State of AI in Accounting Report, authored by practice management solutions provider Karbon. Among firm owners, leaders and partners, AI enthusiasm has grown dramatically: the proportion who said they were excited about AI went from 41% last year to 63% this year, while 7% were skeptical or scared versus 8% last year. In contrast, among individual contributors and staff in technology, operations and administrative positions, the proportion of those excited went from 26% to 40% and those skeptical or scared went from 18% to 11%. 

This is in line with other research that shows a gulf of enthusiasm between the upper and lower echelons of a company over AI. A survey by Workday, for example, found that while 62% of business leaders (C-suite or their direct reports) welcome AI, only 52% of employees did. The survey also found that 23% are not confident their organization puts employee interests above its own when implementing AI. More recently, Slack found that while executive urgency to incorporate AI tools into business operations has increased seven times over the last six months, just 7% of desk workers consider the outputs of AI completely trustworthy for work-related tasks, with 35% of desk workers saying AI results are only slightly or not at all trustworthy.

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Karbon, however, noted that whatever employees may be feeling, AI usage continues to grow with 80% of accounting professionals reporting increased AI functionality in their existing software. While concerns remain, they are diminishing over time. 

“So, while some hesitation is natural—and necessary for a fully rounded discussion— attitudes towards AI in the accounting industry are increasingly more positive. Firm leaders especially are lighting the way forward,” said the report. 

Karbon’s report noted that executives are also 2.5 times more likely than individual contributors  to be excited about the prospect of using AI to forgo hiring staff in the next 1-2 years, which likely will not endear them to human staff members. 

The most common AI use case for accountants, at 63%, is communication: stuff like writing emails and fine tuning tone. Following this, at 41%, is task automation, followed closely behind by meeting transcripts, at 40%. Meanwhile, 39% are using it for research, 26% for marketing content, and 13% for financial forecasting and analysis. 

Time saved

The survey also found that AI solutions have saved accountants between 3.8 to 6.5 hours over a five day work week. 

A spokesperson from Karbon said they derived this figure based on self-reported data from poll respondents. The two relevant questions were “how much time do you estimate AI saved you per day at work?” and “Of the time saved by AI in administrative tasks, how much do you estimate is specifically related to AI helping with communication?” Beginner-level AI users saved an average of 46 minutes per day while advanced users reported time savings of 79 minutes per day. Overall, the report said 71% more time is saved by advanced users of AI than beginners. 

“By saving time, firm leaders are creating space for more meaningful work. In the future, accounting professionals may choose to, or be asked to, develop new advisory or technical skills to satisfy evolving client expectations, which means their capacity (and work-life balance) is just as important as their capability,” said the report. 

This result calls to mind a poll from last year released by business solutions provider Intapp, which found accountants reporting time savings of about 31 hours a week. Specifically, accountants said automating data entry saved them six hours a week, using voice queries saved them five hours, automating data summarization gave them seven hours, automating document generation provided seven more hours, and generating recommendations saved them five hours. The poll noted that professionals of all stripes believe that automation will provide positive dividends.

Accounting Today spent some time figuring out the nature of the discrepancy between these two polls. A spokesperson for Intapp said that the 31 hours figure was a projection based on accountants’ belief in how much time they could save using AI for a total of hours saved when applied to data entry, voice queries, data summarization, document generation, and recommendations on a weekly basis. The question was posed to both users and non-users of AI and reflected their expectations for the technology, rather than actual time saved. The spokesperson said Intapp is currently working on its next iteration of the survey and initial data suggests actual AI-driven time savings are in the 3–5 hours per week range.

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IAASB tweaks standards on working with outside experts

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The International Auditing and Assurance Standards Board is proposing to tailor some of its standards to align with recent additions to the International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants when it comes to using the work of an external expert.

The proposed narrow-scope amendments involve minor changes to several IAASB standards:

  • ISA 620, Using the Work of an Auditor’s Expert;
  • ISRE 2400 (Revised), Engagements to Review Historical Financial Statements;
  • ISAE 3000 (Revised), Assurance Engagements Other than Audits or Reviews of Historical Financial Information;
  • ISRS 4400 (Revised), Agreed-upon Procedures Engagements.

The IAASB is asking for comments via a digital response template that can be found on the IAASB website by July 24, 2025.

In December 2023, the IESBA approved an exposure draft for proposed revisions to the IESBA’s Code of Ethics related to using the work of an external expert. The proposals included three new sections to the Code of Ethics, including provisions for professional accountants in public practice; professional accountants in business and sustainability assurance practitioners. The IESBA approved the provisions on using the work of an external expert at its December 2024 meeting, establishing an ethical framework to guide accountants and sustainability assurance practitioners in evaluating whether an external expert has the necessary competence, capabilities and objectivity to use their work, as well as provisions on applying the Ethics Code’s conceptual framework when using the work of an outside expert.  

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Tariffs will hit low-income Americans harder than richest, report says

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President Donald Trump’s tariffs would effectively cause a tax increase for low-income families that is more than three times higher than what wealthier Americans would pay, according to an analysis from the Institute on Taxation and Economic Policy.

The report from the progressive think tank outlined the outcomes for Americans of all backgrounds if the tariffs currently in effect remain in place next year. Those making $28,600 or less would have to spend 6.2% more of their income due to higher prices, while the richest Americans with income of at least $914,900 are expected to spend 1.7% more. Middle-income families making between $55,100 and $94,100 would pay 5% more of their earnings. 

Trump has imposed the steepest U.S. duties in more than a century, including a 145% tariff on many products from China, a 25% rate on most imports from Canada and Mexico, duties on some sectors such as steel and aluminum and a baseline 10% tariff on the rest of the country’s trading partners. He suspended higher, customized tariffs on most countries for 90 days.

Economists have warned that costs from tariff increases would ultimately be passed on to U.S. consumers. And while prices will rise for everyone, lower-income families are expected to lose a larger portion of their budgets because they tend to spend more of their earnings on goods, including food and other necessities, compared to wealthier individuals.

Food prices could rise by 2.6% in the short run due to tariffs, according to an estimate from the Yale Budget Lab. Among all goods impacted, consumers are expected to face the steepest price hikes for clothing at 64%, the report showed. 

The Yale Budget Lab projected that the tariffs would result in a loss of $4,700 a year on average for American households.

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Accounting

At Schellman, AI reshapes a firm’s staffing needs

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Artificial intelligence is just getting started in the accounting world, but it is already helping firms like technology specialist Schellman do more things with fewer people, allowing the firm to scale back hiring and reduce headcount in certain areas through natural attrition. 

Schellman CEO Avani Desai said there have definitely been some shifts in headcount at the Top 100 Firm, though she stressed it was nothing dramatic, as it mostly reflects natural attrition combined with being more selective with hiring. She said the firm has already made an internal decision to not reduce headcount in force, as that just indicates they didn’t hire properly the first time. 

“It hasn’t been about reducing roles but evolving how we do work, so there wasn’t one specific date where we ‘started’ the reduction. It’s been more case by case. We’ve held back on refilling certain roles when we saw opportunities to streamline, especially with the use of new technologies like AI,” she said. 

One area where the firm has found such opportunities has been in the testing of certain cybersecurity controls, particularly within the SOC framework. The firm examined all the controls it tests on the service side and asked which ones require human judgment or deep expertise. The answer was a lot of them. But for the ones that don’t, AI algorithms have been able to significantly lighten the load. 

“[If] we don’t refill a role, it’s because the need actually has changed, or the process has improved so significantly [that] the workload is lighter or shared across the smarter system. So that’s what’s happening,” said Desai. 

Outside of client services like SOC control testing and reporting, the firm has found efficiencies in administrative functions as well as certain internal operational processes. On the latter point, Desai noted that Schellman’s engineers, including the chief information officer, have been using AI to help develop code, which means they’re not relying as much on outside expertise on the internal service delivery side of things. There are still people in the development process, but their roles are changing: They’re writing less code, and doing more reviewing of code before it gets pushed into production, saving time and creating efficiencies. 

“The best way for me to say this is, to us, this has been intentional. We paused hiring in a few areas where we saw overlaps, where technology was really working,” said Desai.

However, even in an age awash with AI, Schellman acknowledges there are certain jobs that need a human, at least for now. For example, the firm does assessments for the FedRAMP program, which is needed for cloud service providers to contract with certain government agencies. These assessments, even in the most stable of times, can be long and complex engagements, to say nothing of the less predictable nature of the current government. As such, it does not make as much sense to reduce human staff in this area. 

“The way it is right now for us to do FedRAMP engagements, it’s a very manual process. There’s a lot of back and forth between us and a third party, the government, and we don’t see a lot of overall application or technology help… We’re in the federal space and you can imagine, [with] what’s going on right now, there’s a big changing market condition for clients and their pricing pressure,” said Desai. 

As Schellman reduces staff levels in some places, it is increasing them in others. Desai said the firm is actively hiring in certain areas. In particular, it’s adding staff in technical cybersecurity (e.g., penetration testers), the aforementioned FedRAMP engagements, AI assessment (in line with recently becoming an ISO 42001 certification body) and in some client-facing roles like marketing and sales. 

“So, to me, this isn’t about doing more with less … It’s about doing more of the right things with the right people,” said Desai. 

While these moves have resulted in savings, she said that was never really the point, so whatever the firm has saved from staffing efficiencies it has reinvested in its tech stack to build its service line further. When asked for an example, she said the firm would like to focus more on penetration testing by building a SaaS tool for it. While Schellman has a proof of concept developed, she noted it would take a lot of money and time to deploy a full solution — both of which the firm now has more of because of its efficiency moves. 

“What is the ‘why’ behind these decisions? The ‘why’ for us isn’t what I think you traditionally see, which is ‘We need to get profitability high. We need to have less people do more things.’ That’s not what it is like,” said Desai. “I want to be able to focus on quality. And the only way I think I can focus on quality is if my people are not focusing on things that don’t matter … I feel like I’m in a much better place because the smart people that I’ve hired are working on the riskiest and most complicated things.”

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