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TIGTA: TECU compliance checks take 3X longer since 2020

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Since 2020, the Internal Revenue Service’s Tax-Exempt Compliance Unit’s examiners have spent almost three times more hours closing compliance checks, according to a new report.

TECU is a group under the IRS’s Tax-Exempt and Government Entities Division. It helps taxpayers, such as charities and private foundations, increase their voluntary compliance mainly through compliance checks, which determine if they have filed their tax returns and met reporting and payment requirements. In 2021 it made improvements to its operations to include full compliance checks, among other implementations, with the goal of reducing taxpayer burden and administrative costs by promoting a single contact with the taxpayer. 

However, by expanding the scope of each compliance check, the Treasury Inspector General for Tax Administration found in an audit that examiners spent 6.1 hours on average per TECU case in 2023, up 281% from 2020 when the average was 1.6 hours. The number of taxpayers reached through compliance checks also decreased by more than half, and some cases worked included mistakes. Of 68 cases, TIGTA identified 17 in which the TECU did not identify all delinquent returns. 

The report shows that TECU employees are manually searching for delinquent returns that could have been identified systemically but were not because there is no TECU workstream for taxpayers with multiple delinquencies. Taxpayers could also still be contacted multiple times if they were assigned to more than one workstream. 

TIGTA suggests that improving TECU could be the solution to reducing mistakes and unproductive examination referrals. It recommends that the TE/GE Division implement the following:

  1. Develop a workstream for taxpayers with potentially multiple delinquencies;
  2. Eliminate the requirement for TECU examiners to conduct additional research
  3. Issue clear and consistent compliance check procedural guidance;
  4. Revise the contact letter to allow taxpayers to submit tax returns electronically
  5. Better align TECU examination referral guidance with criteria for assigning cases to the Examination functions; and
  6. Establish performance goals.

The IRS agreed with four recommendations but disagreed with eliminating the additional research requirement and establishing performance goals.

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Acting IRS commissioner reportedly replaced

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Gary Shapley, who was named only days ago as the acting commissioner of the Internal Revenue Service, is reportedly being replaced by Deputy Treasury Secretary Michael Faulkender amid a power struggle between Treasury Secretary Scott Bessent and Elon Musk.

The New York Times reported that Bessent was outraged that Shapley was named to head the IRS without his knowledge or approval and complained to President Trump about it. Shapley was installed as acting commissioner on Tuesday, only to be ousted on Friday. He first gained prominence as an IRS Criminal Investigation special agent and whistleblower who testified in 2023 before the House Oversight Committee that then-President Joe Biden’s son Hunter received preferential treatment during a tax-evasion investigation, and he and another special agent had been removed from the investigation after complaining to their supervisors in 2022. He was promoted last month to senior advisor to Bessent and made deputy chief of IRS Criminal Investigation. Shapley is expected to remain now as a senior official at IRS Criminal Investigation, according to the Wall Street Journal. The IRS and the Treasury Department press offices did not immediately respond to requests for comment.

Faulkender was confirmed last month as deputy secretary at the Treasury Department and formerly worked during the first Trump administration at the Treasury on the Paycheck Protection Program before leaving to teach finance at the University of Maryland.

Faulkender will be the fifth head of the IRS this year. Former IRS commissioner Danny Werfel departed in January, on Inauguration Day, after Trump announced in December he planned to name former Congressman Billy Long, R-Missouri, as the next IRS commissioner, even though Werfel’s term wasn’t scheduled to end until November 2027. The Senate has not yet scheduled a confirmation hearing for Long, amid questions from Senate Democrats about his work promoting the Employee Retention Credit and so-called “tribal tax credits.” The job of acting commissioner has since been filled by Douglas O’Donnell, who was deputy commissioner under Werfel. However, O’Donnell abruptly retired as the IRS came under pressure to lay off thousands of employees and share access to confidential taxpayer data. He was replaced by IRS chief operating officer Melanie Krause, who resigned last week after coming under similar pressure to provide taxpayer data to immigration authorities and employees of the Musk-led U.S. DOGE Service. 

Krause had planned to depart later this month under the deferred resignation program at the IRS, under which approximately 22,000 IRS employees have accepted the voluntary buyout offers. But Musk reportedly pushed to have Shapley installed on Tuesday, according to the Times, and he remained working in the commissioner’s office as recently as Friday morning. Meanwhile, plans are underway for further reductions in the IRS workforce of up to 40%, according to the Federal News Network, taking the IRS from approximately 102,000 employees at the beginning of the year to around 60,000 to 70,000 employees.

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Accounting

On the move: EY names San Antonio office MP

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Carr, Riggs & Ingram appoints CFO and chief legal officer; TSCPA hosts accounting bootcamp; and more news from across the profession.

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Accounting

Tech news: Certinia announces spring release

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Certinia announces spring release; Intuit acquires tech and experts from fintech Deserve; Paystand launches feature to navigate tariffs; and other accounting tech news and updates.

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