Accounting
A primer on PE | Accounting Today
Published
4 weeks agoon
Private equity presents a lot of opportunities for accounting firms — but comes with a great many questions, too. Bob Lewis of the Visionary Group offers answers and valuable advice for accountants looking at this major trend.
Transcription:
Transcripts are generated using a combination of speech recognition software and human transcribers, and may contain errors. Please check the corresponding audio for the authoritative record.
Dan Hood (00:03):
Welcome to On the Air With Accounting Today I’m editor-in-chief Dan Hood. Private equity is on everyone’s minds these days as it reshapes the way accounting firms think about their structures, their business models, their growth strategies, and their succession and transition plans. Here to shed some light on the PE phenomenon, and what it means for accountants, is Bob Lewis of the Visionary Group who works with firms across the country on transitions of all kinds and has seen the inside of many of these PE deals. Bob, thanks for joining us.
Bob Lewis (00:26):
Dan, always a pleasure to talk to you.
Dan Hood (00:29):
I should also mention that Bob is the co-chair of our PE Summit Private Equity Summit, which is happening November 20 to 21st, Chicago. We’re going to be talking about all those issues at greater length, but today we’re going to get a little bit of a preview of all that sort of stuff. And I want to start by asking you, Bob, about what’s the attraction for private equity of accounting? What are they looking for when they come into the accounting landscape? What are they seeing? What draws them here?
Bob Lewis (00:54):
Well, the door kind got opened for them because of succession problems in the industry. So what they see though, is a large percentage of the revenue. Typically about 85% of the work is repeat work. It’s mandatory. I have to do return, I have to do an audit, I really need to have to get my accounting done. I could try and do some of this by myself, but pretty much it’s almost all being done by providers. They have large installed bases of clients that are often not cross sold to other services like wealth management insurance, cyber hr, take your pick. That’s a long, long list and the opportunity to take those firms and begin to increase the EBITDA off the firms is there. The other part that’s there now is there’s a large audience of even larger private equity firms looking at if we can pull all these people together, just think about the wealth management opportunity alone, average baby over 68, think about the transition of all the businesses inside, not just the firms but all their clients and all that wealth management and family office and trust estate and insurance opportunities. It’s endless. And I think that’s what’s drawing really into this market because large, large basic clients, if you think about it, accounting firms actually have probably every business in the United States.
Dan Hood (02:13):
That makes a ton of sense. Alright, so we understand. I understand now why private equity is interested in accounting, and I think we can understand this. I think it’s pretty straightforward why accountants are interested in private equity, right? They’re looking for sources of capital. They’re looking to manage transitions at a time when the next generation of talent really hasn’t materialized the way a lot of firms thought it should. They’re looking to support growth strategies that often involve m and a or major investments in technology or people. But if a firm is talking to a PE firm, an accounting firm is talking to a PE firm, what are the questions they should be asking when they sit down with a PE firm? What should they want to know from a PE firm as they think about a deal?
Bob Lewis (02:50):
Okay, the core question is how is the PE structure really going to help my practice? Is it going to alleviate some of the capacity problems I’ve got? How would that happen? What’s their back office look like? Do they have an offshoring model in place? How are they going to bring the things that I can’t do on my own to the table? And there is a massive resource imbalance in this country right now when we speak on these things, we talk about the size of the firms. How does a $10 million firm, who’s dropping $3 million to the bottom line compete with a hundred million dollar firm dropping $30 million to the bottom line, that million dollar investment is a million dollars on the 30 million profit versus a million dollars on a 3 million. It’s a huge investment to make. So what are the things they ask is what are the resources are going to bring to the table?
(03:36):
How are they going to be able to increase my capacity financially multiples and adjusted ebitda? And there’s a lot of variations that go in play here, but I would be asking the private equity firms, are they charging management fee? Do they have a preferred dividend? These are things that start getting hidden in a deal. What’s the amount of working capital required to move forward on a transaction? Everybody just looks at the multiple and the multiple is just one indicator of the value of a firm. The multiples applied to an adjusted ebitda. That’s the first thing you got to figure out. And the multiples are going to vary based on location, bench size, my interest in your firm. So there’s a little bit of art to that, but I would be really asking, what is a PE firm going to do for me? Is it going to buy out my debt issues? Is it going to give me the funds to acquire? And we’re seeing both, by the way. So we’re seeing firms take limited amount of private equity capital so they can have funding to want and make acquisitions or do other things by technology, whatever they want to do. The back office is key though, Dan.
Dan Hood (04:41):
Right. Well that makes a lot of sense. I think it’s interesting is that maybe a lot of accounting firms have just said, well, this is just another, just like a merger in a sense of we’ve seen what a traditional accounting firm into another accounting firm merger looks like and they think it might be looking like that. But there are obviously a huge number of differences between merging up into another firm though that brings plenty of changes of its own and sometimes pretty jarring ones for firms that maybe art experience with it. But PE firms, I think if I understand correctly, I mean that’s a whole other different set of changes that comes along with that when you partner with a PE firm in a way that a straight up merger doesn’t bring these complications. Maybe we can talk a little bit about if you’re looking to work with perform a deal with them, what kind of changes should you be expected to make or should you expect to make as an accounting firm? Well,
Bob Lewis (05:33):
More accountability because you now have a new investment partner. It doesn’t make a difference if you merge up into a top 100 firm where you take a private equity investment or a registered investment advisory investment, you’re going to have another group they need to report to. So there’s different sets of rules. Most of these PE firms are really not interested in running your practices. They have no desire to, they have no skillset do it, and they don’t want it. They’re looking at this as an investment, but they are looking for people to be able to make changes.
(06:05):
You can’t run your firm just is the, we’ve always wanted to run it. You now have to comply. I would also think one of the things too that most of these PE firms are looking at is more forced movement. So one of the things we see that stalls out in a lot of firms is I make a half million dollars a year as a partner or farmer, whatever my number is. Okay? And we’ve seen a hundred thousand to $4 million a year. The numbers were all across the board, but a product to make a firm, the problem that becomes though is I need to be prepared to go, look, I can’t be complacent and go, I make $500,000 a year and that’s all I need to do. I need to be looking at continuing to grow because it’s not just growth even for myself, it’s growth through the firm.
(06:47):
But if I’m making an investment in the firm, I’m a PE company, I need to see that EBITDA start to go up. You need to see reflections on it. And it’s not going to be by cutting jobs, by the, I want to make that really clear. These PE firms are not coming in and going, okay, now you got to cut 20 year people fact, if they tell you to cut 20 of year people, they’re probably killing themselves because their profitability will start to go down. They’re looking at, okay, we need to make a plan to hire 20 more people and we need to do that by getting more revenue or beginning to offshore, just using different tools that the firm just maybe couldn’t get to on their own. So Dan, I had one really strong awareness that hit me with private equity when it first came in the market, and it was always pretty non-private equity, everyone, you hear that basic news, you’re like, ah.
(07:32):
And it doesn’t work for everybody by the way, but it works for some people very well. One thing it made me crystal clear on is I am just not a good manager. I’m too soft on people. I’m too soft on, I’m too, I can get hung up. And I think that’s what happens in a lot of firms as you rise to a level and you’re the best person there to manage it. But I see firms that go from five to 20 million and they’re like, I’m dealing with stuff that I just never had to deal with before and then to go from 20 to hundred, it’s like I’m not set up to deal with all of these issues. And I think the structure helps a lot with when you merge upward and local private equity.
Dan Hood (08:12):
And you mentioned this, you mentioned accountability earlier on. Clearly this is a common problem for accounting firms is that management is hard and no one really likes it or wants to do with it. And then when you add to that, the fact that you’re talking about a partnership structure where everyone’s like, well, I’m a partner, we’re all partners, we’re all even, we’re all equal. We’re all equally partners. It’s hard to say to somebody who’s your equal, Hey, you got to do this. You missed your numbers last quarter. What’s up with that? You’re not doing enough mentoring, you’re not doing enough of this, you’re not doing enough of that. And I think that some firms may find that private equity is going to hold their nose to the grindstone a little bit more than their old group of partners might have.
Bob Lewis (08:50):
Well, and some of this is going to be, I hate to say this and it’s going to come across wrong, just audience, please bear with me on this. There’ll be some market correction. I maybe never should have been a partner to start with, okay, I don’t know how to mentor and I just want to grind out tax returns and I don’t want to leverage and teach people how to do stuff. I just wanted, I want to build $2,000 a year. I love billing $2,000 a year. It’s my favorite thing. Preferably, can I get $2,500 of billable time in a year and then work another a thousand that my dream has come true? But a lot of partners are in roles that they were promoted into because of the way the partnership was working at the time. And its models changed, and that’s one of the things we’re seeing now.
(09:32):
We see a changing with guard going on in a lot of firms where the more mature leadership has moved on, younger leadership comes in place and more changes start to happen. The problem is sometimes in the changing the guard situation, the younger leadership that now has taken over has to deal with some of the more legacy problems of I’m not a great partner, so how do we work around me? I can’t sell. I can’t bring in work. Don’t try and teach me to bring in work. I’m 63 years old, don’t tell how to work on the 40-year-old rig. That’s what we see a lot of.
Dan Hood (10:05):
Gotcha. Well, I want to talk more about those changes because one of the things, anytime we talk to anybody about anything, we always have to have the caveat that everything in accounting is a moving target. Everything in the field is changing in every aspect of the practice, but even in this little relatively recent microcosm of PE, it’s changing as we go on. So I want to talk dive a little bit more into that, but first we’re going to take a quick break. Alright, and we’re back with Bob Lewis of the Visionary Group. We’re talking about private equity and what it’s doing to accounting and just before the break, Bob was talking about change that’s going on in the profession and how things are changing at a fairly rapid clip. And one of the things I wanted to ask you about was do you see how private equity is approaching accounting firms changing? Is it different from what it was a year ago or two years ago? Are the types of deals that firms were interested changing? Are the terms changing as they look at different levels of accounting firms? What are you seeing in terms of change in there?
Bob Lewis (11:10):
So one thing is the market’s getting a little bit saturated. We’ve got for 10 million firms on, we’ve got ballpark 400 in this country that are probably viable for any kind of a private equity opportunity. And if you look at the 10 million to $5 million group, there’s according to the inside public accounting groups and things like that, there’s 500 firms, double it. Just say there’s a target of a thousand to 1500 possible viable ones. We are seeing private equity going lower now looking for more tuck-ins the one at more four or 5 million firms. The problem with those smaller firms, it becomes difficult to establish a proper adjusted EBITDA to be able to apply multiple to make the deal valuable to do so. I think we’re going to see more and more of that occur though as the core private equity firms get larger, they’re going to be able to do more and more I think, so that they’re going to go a little more downstream with some of the deals transactions.
(12:11):
I do believe a lot of the firms that are out there right now who said no to private equity, it doesn’t make any sense, are now starting to go, maybe I didn’t understand private equity. We see that all the time. We talk to managing partners, they’re like, I’ve talked to private equity and it’s not right for me. Their approach was completely wrong. I said, well, let’s revisit that. What did they tell you? What they told them was completely wrong. They got a call from a two person private equity company who just wanted to come in and talk about their numbers and they did nothing about the industry. They’re just trying to show them how the numbers work. We’re seeing a lot of that. Dan, I get three to four to five new private equity companies a week calling us to enter this market, and a lot of ’em, were dialing for dialogues, talking to major partners. Fact, when we initiate a phone call with the major partner note or we lead with, this is not a private equity call because they aren’t taking ’em so
Dan Hood (13:06):
Well. I was at a conference recently where a private equity firm that had been in this space for a while had done a couple of deals, was a veteran knew accounting very well, and they were talking about, they were saying, you have to understand that private equity, it’s sort of like a kid’s soccer game, like an eight year old’s soccer game, wherever the ball is, everyone runs to the ball. So they’re like private equity firms are going to start flooding into accounting or already have started flooding into accounting and many of them won’t know what they’re doing or where they’re kicking the ball or what game they’re even playing, but they’re going to all rush to the ball and try it out.
Bob Lewis (13:37):
It’s kind of funny. They all ask for a top 50 firm, I’ve got a 200 million fund. I’m interested in acquiring a top 50 firm. Well, yeah, good luck there. I’m sure Deloitte is thinking about selling for $200 million.
Dan Hood (13:53):
Yes. They’re just looking for the right PE firm to partner with.
Bob Lewis (13:57):
Yeah.
Dan Hood (13:59):
Well, but it’s interesting. It has, when it first started, people assumed it would all be just top 50 firms and they met all PE firms would buy some of those top 50 firms. They would become platform firms and go out and acquire others. But as you say, it’s getting smaller and smaller as we go forward. Do you think that that threshold will get lower? Is there a bottom below which you don’t really think private equity firms will be interested in?
Bob Lewis (14:22):
There is a bottom because you can’t make what the cool kids say, the scrape work. The scrape is the adjusted ebitda. I’m going to be able to pull out if I’m a private equity firm out the transaction to apply my multiple to. So that’s really the leftover profit. If assuming the partners are willing to work for this amount less or the gross profit, those numbers get too tiny. So if they get to a $3 million firm, and even if they’re dropping a million dollars to the bottom line on gross profit, by the time you adjust what they would still need to have to stay there, you may have a half million dollars worth of adjusted ebitda. I put a multiple of six on that and I’m back at $3 million. It’s not enough. Then the firms were all thinking, by the way, one of the things we’re seeing across the board, the 5 million firms getting a call from one of the smaller private equity firms going, oh, well, we will offer you 12 million for your firm.
(15:16):
Well then the deal falls apart because it never was able to make a deal work on 12 million to a 5 million firm, but then they want 12 million. So a number of legitimate call comes in from somebody looking to acquire for maybe pay them seven or eight and they want 12. Maybe I’ll take 10. I hear this all the time. Firms go, I won’t take anything less than 30 million from my firm. Well, the firm’s $15 million. How do you get to 30? Well, that’s what I want. It’s okay, I get it. They don’t feel like they necessarily need to sell. Most of these firms, some of ’em are getting cornered. They’re deferred comps, getting too large, too many retiring partners. They get a gap in leadership in the middle that impacts more smaller firms. The larger firms. Larger firms have a tendency to have better control over it.
(16:02):
But the larger firms are looking at this too, buying, I can get a lot of resources to acquire more firms and make a bigger net and have more leverage. The smaller firms are looking at this going, this could be an exit strategy for me to get out. I don’t have a succession team. And that’s where some of the missteps are occurring on how people are approaching this market. By the way, on your summit that you’ve got planned, not to make a pitch, but we are going to talking more about other options besides pe. We’re talking about how to remain independent ESOPs, just different things. I think that’s attracting some of the people we’re having coming to the summit. They wouldn’t care about just different options, what to do hunting equity.
Dan Hood (16:40):
Well, I mean the thing that’s exciting about private equity is not that it’s private equity per se or anything necessarily about it, but that it’s another option. It’s another thing that accounting firms can try as they look whether to deal with, as you said, their deferred comp issues, their transition issues, or to fuel their growth going forward. It’s another option. It’s in addition to merging up or just having an internal transition. Suddenly you have this third option, and then as you said, there’s an esop, why not look at that? And you could remain independent. But there are things you need to do, and I want to talk a little bit about what it would take to remain independent. But real quick, before we do that, I wanted to get your sense, if you have one, because early days, and no one really has any experience of this in the accounting space, there’s going to come a point at which private equity firms are going to reach their turn, right or whatever. That’s the phrase that you should talk about after their three to five to seven year holding period ends where they usually start looking to sell it. And I’m curious what happens when that happens As you look ahead to that, do you have any thoughts about what that’s going to look like in accounting?
Bob Lewis (17:40):
I think there’s going to be some bonds that fall apart.
(17:43):
I think there’s going to be some that move up to the second level. This is a little bit a brainstorming event from this one. They’re buying the first round and these are profitable. I’ve worked the math on these transactions too. Everybody makes money on these transactions the way it’s working right now. But the big money is banking on I’m going to increase your multiple a little bit, EBIT a little bit. We’re going to take all the firms, put ’em together, and all of a sudden I’m going to buy you at seven or eight and sell you at 14. Now, the reason why a larger firm, larger investment firm could be private equity, whoever, let’s listen better, call it an investment firm is interested in an aqua that newly created three or $400 million firm, massive consumer base, all of that work that these smaller firms can’t put in place on their own, all these services, they can’t put in place.
(18:36):
Larger entities can. In fact, I think a lot of the larger entities already own businesses that they could cross, all right, into the accounting firm space. I think this is going to be really interesting to see the first couple transactions that go to the next level. And I do believe there’ll probably be some more refinement and adjustments along the line. The question everybody has, is our deal values going to go up or down, like interest rates? Are they going to go up or down? And I think that’s going to be dependent on each private equity firm’s game plan and how they want to make investments. The other portal is too, is I do believe there’s going to be a secondary market emerging. So right now I want to buy firms in New York and Los Angeles and Houston and Dallas and Chicago, bigger areas. I think you’re going to see the next market coming.
(19:23):
I’m buying something in the middle of Kansas, the middle of Louisiana, middle of Alabama, whatever that no one wanted to necessarily go to initially. But there’s a firm there that probably needs the same love as a New York firm needed. And to me, those could be great buying opportunities that I do see that market beginning to, I think expand. But we’ll see where that goes. Right now, I think everyone must try to flush through the larger cities first to smaller tuck-ins into the cities that they currently have, and then go from there. And the really larger non-private equity firms, I don’t know how to describe this. If I’m one of the top 50 that want private equity and I took some private equity money, I’m using that money to acquire firms. I believe they’re already deploying that strategy, picking up firms in locations that aren’t necessarily mainstream hubs. And I think that’s
Dan Hood (20:15):
Well, and they’re pursuing, yeah, they’re pursuing whatever their growth strategy was before they’re boosting it now with all this, with the extra cash.
Bob Lewis (20:23):
Yeah, they really are.
Dan Hood (20:24):
But it probably always, as you say, it involved going out into those secondary, in some cases tertiary markets. But that was each firm’s individual strategy, whatever it might’ve been.
Bob Lewis (20:33):
So why would that smaller firm sell into a larger 10, call it a top 50 or top 100 firms that already took private money, equity money because that smaller firms got the same issues they can and make the investments in technology. They can’t make the offshoring work, they can’t get the advisor rolling and these other firm has it. Now, they may have to adjust some of the pricing based on the market they’re in, but think of it this way, we’re a global economy. Everything’s done through technology. I can be sitting in the middle of Arkansas in a slump. They have swamps in Arkansas, sorry, people in Arkansas. I think they had swamps at one point, I’m not sure. And working on a Manhattan business with no problem through the use of technology. So I can deploy people who are living in areas that they prefer to live in and use those people on higher end business clientele where I can’t get the people in the local markets I in to do the work, they’re already really moved away. I think that’s part of the whole equation here too.
Dan Hood (21:30):
Sure, sure. Absolutely. But you brought up, we have a couple of minutes left, and I wanted to dive into something you brought up, which is for many firms, they want to remain independent. They’re facing capacity constraints or capital constraints or transition issues. And so they may be looking, they may be exploring all these other options, but for many firms, their ideal position would be to remain independent. What does the firm need to do to remain independent in this era when it seems like everybody’s making a deal?
Bob Lewis (22:00):
Okay, so the biggest thing is it’s hard for me to remain independent if I can’t attract staff and I can’t retain staff, so I need to be prepared to make investments. And in technology, the artificial intelligence investments I think are going to be massive, but what they’re going to do is allow me to do more with the same amount of people I currently have. So if my revenue per professional head was $200,000 today, I think that’s going to be $400,000 moving forward because I’ve got this whole AI support bubble underneath me. I’ve got an offshoring arm supporting me. So the domestic labor shortage will begin to close the gap just from that technology benefit alone. And I think the question becomes, if I were to remain independent, can I afford to make those investments? Do I know how to manage those investments? Can I open up And advisory services are, that’s expensive.
(22:51):
And a lot of firms have struggled to figure out how to do that. They’ve even struggled to figure out how to partner with consulting firms to bring ’em into their clients and do a revenue share. And then I really need to be able to advance my client accounting services space because I think that’s a key to selling advisory and a key to also spreading revenue over a 12 month period and solving some of the labor issues. The problem is it’s a lot. I’m a $5 million firm and I’m already underwater clients and I can’t hire enough staff that’s five years away from me to be able to figure out how to get these things done assuming I could even manage it. And I think that’s what the decision is for remaining independent. The real asset tester, again, is simple. Do I even have a succession team in place?
(23:33):
If I do, can they sell in network? If they can’t sell in network and never really have, do I have enough time to train them to do that? Did they know how much it cost to buy into the firm? Did they know what the deferred cop payments are going to be to the X eight partners that they’re going to pick up a liability on? And the other part is, do they even want to be partners anymore? Because I’m going to tell you, I want to be a partner. If you ask me, Dan, do you want to be a partner at accounting today? Of course I do. What am I supposed to say? No, I don’t. I hate it today. I do not want to be a partner there. So I’m going to say, yeah, but when it comes time for me to sign the paperwork and do the buy-in, that’s a different
Dan Hood (24:11):
Compensation. I’ll jump to another firm and take a much larger salary.
Bob Lewis (24:14):
Well, maybe, but then three years have passed the time me ask you that question, be a partner, and then you want to make me a partner now and it’s three years closer to your retirement and I’d back out. That’s I think the biggest things you need to look at from remaining independent here. I will tell you, you got to raise fees. These firms are all under pricing, and they’re like, no, our clients won’t pay anymore. You got a capacity problem. What’s the difference if you lose your clients, if the other clients are going to pay more money to cover that? And they almost always do. But that’s what I would be doing if I had a firm right now, which I’m regretting not having a firm, to be honest with you, if I were 10 years back, I would be buying accounting firms left and right.
Dan Hood (24:53):
Well, no one really. I think it’s interesting you talking about that. No one 10 years ago, no one expected this flood, right? There was a big regular m and a standard accounting firm on accounting firm m and a market, but no one expected this explosion of pe. Or if they did, I didn’t hear ’em talking about it. And it’s an amazing opportunity, but it does require some thinking and some information as you approach it. To that end, I will make another grotesque plug for the PE summit. We think it’s going to be a super valuable event for accounting firms, but also for PE firms, for deal makers, for people who are facilitating these kinds of conversations. There’s going to be a lot of them on the ground. We’ve already got a lot of people signed up for it. We’re going to have a lot more by the time we get to November 20th and 21st in Chicago.
(25:39):
So I would recommend that if you’re interested in private equity in any way, I highly recommend you join us there. Bob’s going to be there along with, like I said, host of accounting firms, PE firms, deal makers, advisors and others. Register to share everything you ever want to know about private equity. But we’re afraid to ask. You can find more information on the summit and register to attend an accounting today.com. Like I said, Bob’s going to be there. So Bob, thanks for sharing everything with us today and we’ll look forward to seeing you in Chicago. Dan.
Bob Lewis (26:03):
It’s always a pleasure and it will be fun interest. It’s been interesting year. I think it’s going to be interesting next couple of years going forward here.
Dan Hood (26:10):
Definitely, definitely. Excellent. Alright. Thank you all for listening. This episode of On the Air was produced by Accounting Today with audio production by Win. We shamar ready to review us on your favorite podcast platform and see the rest of our content on accounting today.com. Thanks. You end to our guest and thank you for listening.
You may like
Accounting
How to Mastering Accounts Receivable Management to Maximize Cash Flow
Published
6 hours agoon
November 23, 2024Effective accounts receivable (AR) management is vital for maintaining a company’s cash flow, profitability, overall financial stability and is considered to be best practice for accounting management . By implementing strategic AR practices, businesses can reduce payment delays, minimize financial risks, and improve relationships with customers. Below are in-depth strategies for enhancing AR performance, ensuring financial health, and maintaining strong client relationships.
Establishing Formal Policies and Procedures
A well-defined set of policies and procedures is the foundation of effective accounts receivable management. Clear guidelines ensure consistency across the entire order-to-cash cycle, from invoicing to collection. These guidelines should outline the specific steps involved in generating invoices, tracking payments, and handling overdue accounts. Clearly defined roles and responsibilities for team members contribute to accountability, while setting payment terms and due dates helps streamline the process.
Creating a documented standard operating procedure (SOP) that employees can refer to ensures that everyone follows the same approach, minimizing errors and reducing confusion. Policies should also specify the consequences for late payments, including any penalties or fees. Establishing escalation protocols—such as follow-up reminders, late payment notices, and legal actions if necessary—keeps the collection process organized and efficient.
Leveraging Advanced Technology for Efficiency
Incorporating technology into accounts receivable management can significantly enhance efficiency. Advanced AR software platforms offer a range of features designed to automate and optimize the process, reducing the manual workload and minimizing errors. These platforms often include automated invoicing, payment tracking, customer communication, and collections management.
Automated systems can send reminders for upcoming payments and follow up on overdue accounts without human intervention. This automation saves time and ensures consistency in communication with clients. Many platforms also offer integrated billing systems that sync with existing account receivable software, providing a seamless flow of information across financial operations. Customer portals allow clients to access statements, make payments online, and review their payment history, fostering a more convenient and user-friendly experience. Some of the best account receivable software are: QuickBooks Online, Xero, Sage Intacct and NetSuite ERP.
Implementing Regular Accounts Receivable Reviews and Aging Analyses
Regular reviews of accounts receivable are essential to maintain a healthy cash flow. Implementing a schedule for periodic AR reviews allows businesses to monitor the status of outstanding balances and identify potential problems early. Aging analyses categorize receivables based on how long they have been outstanding—30, 60, or 90+ days—highlighting overdue accounts that require immediate action. These reports are valuable tools for assessing the health of cash flow and making informed decisions about which accounts to prioritize for follow-up.
Analyzing AR data helps identify patterns and trends that may indicate broader issues, such as recurring late payments from specific clients or seasonal fluctuations in cash flow. Businesses can use this data to refine their credit policies and improve collection strategies. A disciplined review process also enables organizations to proactively address cash flow challenges before they escalate, ensuring financial stability.
Strengthening Customer Relationships for Improved Collections
Maintaining positive relationships with customers is a crucial aspect of effective AR management. Accurate and up-to-date customer information, including contact details and payment histories, enables personalized service and facilitates smoother transactions. Keeping comprehensive customer profiles with relevant data helps businesses address issues quickly and negotiate payment plans when necessary.
Clear and transparent communication builds trust with clients, making them more likely to prioritize timely payments. Sending invoices promptly, following up with friendly reminders, and providing clear payment instructions are all practices that enhance client relationships. By understanding customers’ payment behaviors and preferences, businesses can tailor their approach to improve cash flow without jeopardizing long-term partnerships.
Implementing Credit Risk Management Strategies
For companies that extend credit to customers, managing credit risk is a critical part of AR management. Implementing structured credit assessment processes allows businesses to evaluate the risk associated with each customer before offering credit terms. Conducting thorough credit checks and setting credit limits based on each client’s financial history and creditworthiness can significantly reduce the likelihood of non-payment.
Businesses should regularly review credit terms and limits to ensure they remain aligned with evolving market conditions and customer circumstances. Implementing dynamic credit policies that adapt to changes in a customer’s payment behavior or overall economic environment helps minimize risks and protect cash flow. A well-executed credit management strategy reduces the impact of late payments and uncollected debts on the company’s finances.
Utilizing Aging Reports for Strategic Analysis
Aging reports are essential tools for understanding the status of outstanding invoices. These reports categorize receivables based on the duration since the invoice was issued, making it easier to identify overdue accounts. Regularly analyzing aging reports helps businesses prioritize follow-up efforts, allocate resources effectively, and take targeted actions to minimize delinquencies.
A data-driven approach to AR management not only enhances the efficiency of collections but also provides valuable insights into the company’s financial health. Recognizing patterns in payment behavior can inform adjustments to invoicing procedures, credit policies, and follow-up strategies. Accurate and timely aging reports are crucial for maintaining cash flow and ensuring that overdue accounts are addressed promptly.
Balancing Automation with Human Oversight
While automation offers numerous benefits for accounts receivable management, human oversight remains indispensable. Automated systems excel at handling routine tasks like invoicing, sending reminders, and updating payment statuses, but they cannot replace the expertise and judgment of experienced professionals. Human involvement is necessary for analyzing data, handling complex payment disputes, and maintaining customer relationships.
Businesses should strike a balance between automation and manual oversight. Leveraging automation for repetitive tasks allows AR teams to focus on higher-value activities, such as negotiating payment plans and resolving disputes. A well-rounded approach that combines technology with human expertise ensures that AR management remains adaptable and responsive to changing circumstances.
Proactive Collections and Follow-Up Procedures
A proactive approach to collections is crucial for maintaining healthy cash flow. Sending invoices as soon as work is completed and issuing payment reminders well before the due date can significantly reduce payment delays. Establishing a structured follow-up schedule for overdue accounts—such as sending gentle reminders at 15 days and more assertive notices at 30 days—helps businesses maintain consistent cash flow.
Maintaining detailed records of all payment communications provides a clear audit trail and ensures that the collection process remains professional and well-documented. Professional yet firm follow-up procedures demonstrate the company’s commitment to timely payments while preserving the relationship with clients.
Monitoring Key Performance Indicators (KPIs) for Continuous Improvement
Tracking key performance indicators (KPIs) is essential for assessing the effectiveness of AR management strategies. Metrics such as Days Sales Outstanding (DSO), average collection period, and the percentage of overdue accounts provide valuable insights into cash flow health. Setting specific goals for these KPIs encourages continuous improvement and helps identify areas where adjustments are needed.
By regularly monitoring and analyzing these metrics, businesses can refine their AR processes, implement targeted strategies, and optimize collections. Effective AR management not only improves cash flow but also strengthens the organization’s financial foundation, supporting sustainable growth and long-term success.
Accounts receivable management services
Several reputable accounts receivable management services are available to help businesses enhance cash flow and streamline collections. TSI (Transworld Systems Inc.) specializes in customized debt collection and payment reminders, reducing delinquency rates through targeted analytics. Atradius Collections offers global AR management, focusing on credit insurance and tailored solutions for international clients. Dun & Bradstreet Receivable Management Services provides comprehensive AR solutions, including credit risk assessments and data-driven strategies. Gulf Coast Collection Bureau supports industries like healthcare and utilities with services ranging from AR outsourcing to debt recovery. ABC-Amega delivers global commercial debt collection and AR outsourcing, assisting clients in managing complex cases and reducing payment delays. These services are designed to enhance financial stability and improve payment practices across various industries.
Conclusion
Optimizing accounts receivable management is a critical step toward ensuring consistent cash flow and financial stability. By establishing clear policies, leveraging technology, conducting regular reviews, and maintaining strong customer relationships, businesses can minimize risks and improve payment efficiency. A combination of automated tools and human oversight, alongside a proactive collections strategy, allows organizations to manage their receivables effectively. Prioritizing AR management is not just about getting paid—it’s about securing the financial health and longevity of the business.
Apple iPad (10th Generation): with A14 Bionic chip, 10.9-inch Liquid Retina Display, 64GB, Wi-Fi 6, 12MP front/12MP Back Camera, Touch ID, All-Day Battery Life – Blue
Paid ads at no cost to buyer
Captive audience; some disagreement; game of 21; and other highlights of recent tax cases.
Barrington, Illinois: Tax preparer Gary Sandiego has been sentenced to 16 months in prison for preparing and filing false returns for clients.
He owned and operated the tax prep business G. Sandiego and Associates and for 2014 through 2017 prepared and filed false income tax returns for clients. Instead of relying on information provided by the clients, Sandiego either inflated or entirely fabricated expenses to falsely claim residential energy credits and employment-related expense deductions.
Sandiego, who
He was also ordered to serve a year of supervised release and pay $2,910,442 in restitution to the IRS.
Ft. Worth, Texas: A federal district court has entered permanent injunctions against CPA Charles Dombek and The Optimal Financial Group LLC, barring them from promoting any tax plan that involves creating or using sham management companies, deducting personal non-deductible expenses as business expenses or assisting in the creation of “captive” insurance companies.
The injunctions also prohibit Dombek from preparing any federal returns for anyone other than himself and Optimal from preparing certain federal returns reflecting such tax plans. Dombek and Optimal consented to entry of the injunctions.
According to the complaint, Dombek is a licensed CPA and served as Optimal’s manager and president. Allegedly, Dombek and Optimal promoted a scheme throughout the U.S. to illegally reduce clients’ income tax liabilities by using sham management companies to improperly shift income to be taxed at lower tax rates, improperly defer taxable income or improperly claim personal expenses as business deductions. As alleged by the government, Dombek also promoted himself as the “premier dental CPA” in America.
The complaint further alleges that in promoting the schemes, Dombek and Optimal made false statements about the tax benefits of the scheme that they knew or had reason to know were false, then prepared and signed clients’ returns reflecting the sham transactions, expenses and deductions.
The government contended that the total harm to the Treasury could be $10 million or more.
Kansas City, Missouri: Former IRS employee Sandra D. Mondaine, of Grandview, Missouri, has pleaded guilty to preparing returns that illegally claimed more than $200,000 in refunds for clients.
Mondaine previously worked for the IRS as a contact representative before retiring. She admitted that she prepared federal income tax returns for clients that contained false and fraudulent claims; the indictment charged her with helping at least 11 individuals file at least 39 false and fraudulent income tax returns for 2019 through 2021. Mondaine was able to manufacture substantial refunds for her clients that they would not have been entitled to if the returns had been accurately prepared. She charged clients either a fixed dollar amount or a percentage of the refund or both.
The tax loss associated with those false returns is some $237,329, though the parties disagree on the total.
Mondaine must pay restitution to the IRS and consents to a permanent injunction in a separate civil action, under which she will be permanently enjoined from preparing, assisting in, directing or supervising the preparation or filing of federal returns for any person or entity other than herself. She is also subject to up to three years in prison.
Los Angeles: Long-time lawyer Milton C. Grimes has pleaded guilty to evading more than $4 million in federal taxes over 21 years.
Grimes pleaded guilty to one count of tax evasion relating to his 2014 taxes, admitting that he failed to pay $1,690,922 to the IRS. He did not pay federal income taxes for 23 years — 2002 through 2005, 2007, 2009 through 2011, and 2014 through 2023 — a total of $4,071,215 owed to the IRS. Grimes also admitted he did not file a 2013 federal return.
From at least September 2011, the IRS issued more than 30 levies on his personal bank accounts. From at least May 2014 to April 2020, Grimes evaded payment of the outstanding income tax by not depositing income he earned from his clients into those accounts. Instead, he bought some 238 cashier’s checks totaling $16 million to keep the money out of the reach of the IRS, withdrawing cash from his client trust account, his interest on lawyers’ trust accounts and his law firm’s bank account.
Sentencing is Feb. 11. Grimes faces up to five years in federal prison, though prosecutors have agreed to seek no more than 22 months.
Sacramento, California: Residents Dominic Davis and Sharitia Wright have pleaded guilty to conspiracy to file false claims with the IRS.
Between March 2019 and April 2022, they caused at least nine fraudulent income tax returns to be filed with the IRS claiming more than $2 million in refunds. The returns were filed in the names of Davis, Wright and family members and listed wages that the taxpayers had not earned and often listed the taxpayers’ employer as one of the various LLCs created by Davis, Wright and their family members. Many of the returns also falsely claimed charitable contributions.
Davis prepared and filed the false returns; Wright provided him information and contacted the IRS to check on the status of the refunds claimed.
Davis and Wright agreed to pay restitution. Sentencing is Feb. 3, when each faces up to 10 years in prison and a $250,000 fine.
St. Louis: Tax attorneys Michael Elliott Kohn and Catherine Elizabeth Chollet and insurance agent David Shane Simmons have been sentenced to prison for conspiring to defraud the U.S. and helping clients file false returns based on their promotion and operation of a fraudulent tax shelter.
Kohn was sentenced to seven years in prison and Chollet to four years. Simmons was sentenced to five years in prison.
From 2011 to November 2022, Kohn and Chollet, both of St. Louis, and Simmons, who is based out of Jefferson, North Carolina, promoted, marketed and sold to clients the Gain Elimination Plan, a fraudulent tax scheme. They designed the plan to conceal clients’ income from the IRS by inflating business expenses through fictitious royalties and management fees. These fictitious fees were paid, on paper, to a limited partnership largely owned by a charity. Kohn and Chollet fabricated the fees.
Kohn and Chollet advised clients that the plan’s limited partnership was required to obtain insurance on the life of the clients to cover the income allocated to the charitable organization. The death benefit was directly tied to the anticipated profitability of the clients’ businesses and how much of the clients’ taxable income was intended to be sheltered.
Simmons earned more than $2.3 million in commissions for selling the insurance policies, splitting the commissions with Kohn and Chollet. Kohn and Chollet received more than $1 million from Simmons.
Simmons also filed false personal returns that underreported his business income and inflated his business expenses, resulting in a tax loss of more than $480,000.
In total, the defendants caused a tax loss to the IRS of more than $22 million.
Each was also ordered to serve three years’ supervised release and to pay $22,515,615 in restitution to the United States.
Accounting
On the move: KSM hired director of IT operations
Published
1 day agoon
November 22, 2024
Hannis T. Bourgeois celebrates 100 years with charitable initiative; KPMG and Moss Adams release surveys; and more news from across the profession.
Wall Street is wrong about that ‘lost decade’ for stocks. Here’s why.
‘I already have my ticket.’ These celebrities want to leave the U.S. with Trump as president
How to Mastering Accounts Receivable Management to Maximize Cash Flow
Are American progressives making themselves sad?
U.S. Beneficial Ownership Information Registry Now Accepting Reports
New 2023 K-1 instructions stir the CAMT pot for partnerships and corporations
Trending
-
Personal Finance1 week ago
Older voters prioritized personal economic issues on Election Day: AARP
-
Accounting1 week ago
How to Create an Effective Invoice Process for Small Businesses
-
Economics1 week ago
Climate change and the next administration
-
Personal Finance1 week ago
Here’s what to expect on mortgage rates into early 2025
-
Accounting6 hours ago
How to Mastering Accounts Receivable Management to Maximize Cash Flow
-
Economics1 week ago
Wholesale prices rose 0.2% in October, in line with expectations
-
Accounting1 week ago
Republican election sweep emboldens Trump’s tax cut dreams
-
Accounting1 week ago
Accountants eye sustainable business management