Accountants have grown more excited about AI overall, but there remains an enthusiasm gap between firm leaders and staff showing that management’s views are still out of step with individual contributors and staff in technology, operations and administrative positions.
This is according to the State of AI in Accounting Report, authored by practice management solutions provider Karbon. Among firm owners, leaders and partners, AI enthusiasm has grown dramatically: the proportion who said they were excited about AI went from 41% last year to 63% this year, while 7% were skeptical or scared versus 8% last year. In contrast, among individual contributors and staff in technology, operations and administrative positions, the proportion of those excited went from 26% to 40% and those skeptical or scared went from 18% to 11%.
This is in line with other research that shows a gulf of enthusiasm between the upper and lower echelons of a company over AI. A survey by Workday, for example, found that while 62% of business leaders (C-suite or their direct reports) welcome AI, only 52% of employees did. The survey also found that 23% are not confident their organization puts employee interests above its own when implementing AI. More recently, Slack found that while executive urgency to incorporate AI tools into business operations has increased seven times over the last six months, just 7% of desk workers consider the outputs of AI completely trustworthy for work-related tasks, with 35% of desk workers saying AI results are only slightly or not at all trustworthy.
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Karbon, however, noted that whatever employees may be feeling, AI usage continues to grow with 80% of accounting professionals reporting increased AI functionality in their existing software. While concerns remain, they are diminishing over time.
“So, while some hesitation is natural—and necessary for a fully rounded discussion— attitudes towards AI in the accounting industry are increasingly more positive. Firm leaders especially are lighting the way forward,” said the report.
Karbon’s report noted that executives are also 2.5 times more likely than individual contributors to be excited about the prospect of using AI to forgo hiring staff in the next 1-2 years, which likely will not endear them to human staff members.
The most common AI use case for accountants, at 63%, is communication: stuff like writing emails and fine tuning tone. Following this, at 41%, is task automation, followed closely behind by meeting transcripts, at 40%. Meanwhile, 39% are using it for research, 26% for marketing content, and 13% for financial forecasting and analysis.
Time saved
The survey also found that AI solutions have saved accountants between 3.8 to 6.5 hours over a five day work week.
A spokesperson from Karbon said they derived this figure based on self-reported data from poll respondents. The two relevant questions were “how much time do you estimate AI saved you per day at work?” and “Of the time saved by AI in administrative tasks, how much do you estimate is specifically related to AI helping with communication?” Beginner-level AI users saved an average of 46 minutes per day while advanced users reported time savings of 79 minutes per day. Overall, the report said 71% more time is saved by advanced users of AI than beginners.
“By saving time, firm leaders are creating space for more meaningful work. In the future, accounting professionals may choose to, or be asked to, develop new advisory or technical skills to satisfy evolving client expectations, which means their capacity (and work-life balance) is just as important as their capability,” said the report.
This result calls to mind a poll from last year released by business solutions provider Intapp, which found accountants reporting time savings of about 31 hours a week. Specifically, accountants said automating data entry saved them six hours a week, using voice queries saved them five hours, automating data summarization gave them seven hours, automating document generation provided seven more hours, and generating recommendations saved them five hours. The poll noted that professionals of all stripes believe that automation will provide positive dividends.
Accounting Today spent some time figuring out the nature of the discrepancy between these two polls. A spokesperson for Intapp said that the 31 hours figure was a projection based on accountants’ belief in how much time they could save using AI for a total of hours saved when applied to data entry, voice queries, data summarization, document generation, and recommendations on a weekly basis. The question was posed to both users and non-users of AI and reflected their expectations for the technology, rather than actual time saved. The spokesperson said Intapp is currently working on its next iteration of the survey and initial data suggests actual AI-driven time savings are in the 3–5 hours per week range.
Accounting firms are reporting bigger profits and more clients, according to a new report.
The report, released Monday by Xero, found that nearly three-quarters(73%) of firms reportedincreased profits over the past year and 56% added new clients thanks to operational efficiency and expanded service offerings.
Some 85% of firms now offer client advisory services, a big spike from 41% in 2023, indicating a strategic shift toward delivering forward-looking financial guidance that clients increasingly expect.
AI adoptionis also reshaping the profession, with80% of firms confident it will positively affect their practice. Currently, the most common use cases for AI include: delivering faster and more responsive client services (33%), enhancing accuracy by reducing bookkeeping and accounting errors (33%), and streamlining workflows through the automation of routine tasks (32%).
“The widespread adoption of AI has been a turning point for the accounting profession, giving accountants an opportunity to scale their impact and take on a more strategic advisory role,” said Ben Richmond, managing director, North America, at Xero, in a statement. “The real value lies not just in working more efficiently, but working smarter, freeing up time to elevate the human element of the profession and in turn, strengthen client relationships.”
Some of the main challenges faced by firms include economic uncertainty (38%), mastering AI (36%) and rising client expectations for strategic advice (35%).
While 85% of firms have embraced cloud platforms, a sizable number still lag behind, missing out on benefits such as easier data access from anywhere (40%) and enhanced security (36%).
Private equity firms have bought five of the top 26 accounting firms in the past three years as they mount a concerted strategy to reshape the industry.
The trend should not come as a surprise. It’s one we’ve seen play out in several industries from health care to insurance, where a combination of low-risk, recurring revenue, scalability and an aging population of owners create a target-rich environment. For small to midsized accounting firms, the trend is exacerbated by a technological revolution that’s truly transforming the way accounting work is done, and a growing talent crisis that is threatening tried-and-true business models.
How will this type of consolidation affect the accounting business, and what do firms and their clients need to be on the lookout for as the marketplace evolves?
Assessing the opportunity… and the risk
First and foremost, accounting firm owners need to be aware of just how desirable they are right now. While there has been some buzz in the industry about the growing presence of private equity firms, most of the activity to date has focused on larger, privately held firms. In fact, when we recently asked tax professionals about their exposure to private equity funding in our 2025 State of Tax Professionals Report, we found that just 5% of firms have actually inked a deal and only 11% said they are planning to look, or are currently looking, for a deal with a private equity firm. Another 8% said they are open to discussion. On the one hand, that’s almost a quarter of firms feeling open to private equity investments in some way. But the lion’s share of respondents — 87% — said they were not interested.
Recent private equity deal volume suggests that the holdouts might change their minds when they have a real offer on the table. According to S&P Global, private equity and venture capital-backed deal value in the accounting, auditing and taxation services sector reached more than $6.3 billion in 2024, the highest level since 2015, and the trend shows no signs of slowing. Firm owners would be wise to start watching this trend to see how it might affect their businesses — whether they are interested in selling or not.
Focus on tech and efficiencies of scale
The reason this trend is so important to everyone in the industry right now is that the private equity firms entering this space are not trying to become accountants. They are looking for profitable exits. And they will do that by seizing on a critical inflection point in the industry that’s making it possible to scale accounting firms more rapidly than ever before by leveraging technology to deliver a much wider range of services at a much lower cost. So, whether your firm is interested in partnering with private equity or dead set on going it alone, the hyperscaling that’s happening throughout the industry will affect you one way or another.
Private equity thrives in fragmented businesses where the ability to roll up companies with complementary skill sets and specialized services creates an outsized growth opportunity. Andrew Dodson, managing partner at Parthenon Capital, recently commented after his firm took a stake in the tax and advisory firm Cherry Bekaert, “We think that for firms to thrive, they need to make investments in people and technology, and, obviously, regulatory adherence, to really differentiate themselves in the market. And that’s going to require scale and capital to do it. That’s what gets us excited.”
Over time, this could reshape the industry’s market dynamics by creating the accounting firm equivalent of the Traveling Wilburys — supergroups capable of delivering a wide range of specialized services that smaller, more narrowly focused firms could never previously deliver. It could also put downward pressure on pricing as these larger, platform-style firms start finding economies of scale to deliver services more cost-effectively.
The technology factor
The great equalizer in all of this is technology. Consistently, when I speak to tax professionals actively working in the market today, their top priorities are increased efficiency, growth and talent. Firms recognize they need to streamline workflows and processes through more effective use of technology, and they are investing heavily in AI, automation and data analytics capabilities to do that. Private equity firms, of course, are also investing in tech as they assemble their tax and accounting dream teams, in many cases raising the bar for the industry.
The question is: Can independent firms leverage technology fast enough to keep up with their deep-pocketed competition?
Many firms believe they can, with some even going so far as to publicly declare their independence. Regardless of the path small to midsized firms take to get there, technology-enabled growth is going to play a key role in the future of the industry. Market dynamics that have been unfolding for the last decade have been accelerated with the introduction of serious investors, and everyone in the industry — large and small — is going to need to up their games to stay competitive.
The House-passed version of President Donald Trump’s massive tax and spending bill would deliver a financial blow to the poorest Americans but be a boon for higher-income households, according to a new analysis from the Congressional Budget Office.
The bottom 10% of households would lose an average of about $1,600 in resources per year, amounting to a 3.9% cut in their income, according to the analysis released Thursday. Those decreases are largely attributable to cuts in the Medicaid health insurance program and food aid through the Supplemental Nutrition Assistance Program.
Households in the highest 10% of incomes would see an average $12,000 boost in resources, amounting to a 2.3% increase in their incomes. Those increases are mainly attributable to reductions in taxes owed, according to the report from the nonpartisan CBO.
Households in the middle of the income distribution would see an increase in resources of $500 to $1,000, or between 0.5% and 0.8% of their income.
The projections are based on the version of the tax legislation that House Republicans passed last month, which includes much of Trump’s economic agenda. The bill would extend tax cuts passed under Trump in 2017 otherwise due to expire at the end of the year and create several new tax breaks. It also imposes new changes to the Medicaid and SNAP programs in an effort to cut spending.
Overall, the legislation would add $2.4 trillion to US deficits over the next 10 years, not accounting for dynamic effects, the CBO previously forecast.
The Senate is considering changes to the legislation including efforts by some Republican senators to scale back cuts to Medicaid.
The projected loss of safety-net resources for low-income families come against the backdrop of higher tariffs, which economists have warned would also disproportionately impact lower-income families. While recent inflation data has shown limited impact from the import duties so far, low-income families tend to spend a larger portion of their income on necessities, such as food, so price increases hit them harder.
The House-passed bill requires that able-bodied individuals without dependents document at least 80 hours of “community engagement” a month, including working a job or participating in an educational program to qualify for Medicaid. It also includes increased costs for health care for enrollees, among other provisions.
More older adults also would have to prove they are working to continue to receive SNAP benefits, also known as food stamps. The legislation helps pay for tax cuts by raising the age for which able bodied adults must work to receive benefits to 64, up from 54. Under the current law, some parents with dependent children under age 18 are exempt from work requirements, but the bill lowers the age for the exemption for dependent children to 7 years old.
The legislation also shifts a portion of the cost for federal food aid onto state governments.
CBO previously estimated that the expanded work requirements on SNAP would reduce participation in the program by roughly 3.2 million people, and more could lose or face a reduction in benefits due to other changes to the program. A separate analysis from the organization found that 7.8 million people would lose health insurance because of the changes to Medicaid.