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Barry Melancon: The most important man in accounting

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Barry Melancon

The most important man in accounting originally intended to be a lawyer.

When Barry Melancon — who is retiring at the end of this year after three decades of leading the accounting profession as president and CEO of the American Institute of CPAs — started college at Nicholls State University in Louisiana in 1975, accounting wasn’t even on his radar.

“If you went back to my high school yearbook, I believe it would tell you that I wanted to be a lawyer,” he recalled, and when he started in his first semester, he was majoring in pre-law.

Coming from what he describes as “a very modest family” — his father had been pulled out of school in sixth grade to cut sugarcane by hand on the family farm — he explained that, “There wasn’t a frame of reference for me, really, about the CPA profession.”

That changed in his second semester, though, because he realized that he wanted to know more about business, and he chose accounting as a concentration largely because it offered the most comprehensive introduction to business: “If I majored in accounting, I would take all the other disciplines, because it was required — I would take management and marketing and economics and finance and, of course, accounting. And it just felt like if I wanted to know business — still probably within the back of my mind being a lawyer — that was going to give me the broadest base of knowledge.”

Then, in an epiphany experienced by countless CPAs before and since, he took the entry-level accounting course and was hooked.

“I liked it — I don’t think it’s the right course and we’re talking about changing it today, and I never thought it was the right course then,” he said. “It was way too mechanical to teach accounting. But I grasped the notion of what accountants really were doing, and so I changed my major into accounting after that first year.”

(See our 2024 list of the most influential people in the accounting profession.)

Having made the choice, he charged ahead at full speed, finishing his undergraduate accounting degree in 3 ½ years, quickly landing a job at a small local firm, Bergeron & Co., and making partner there by the unprecedented age of 25. Not long after that he became the head of the Society of Louisiana CPAs, and seven years later he was named the youngest-ever head of the AICPA at 37. (He was actually hired when he was 36, but they delayed his start date until after his birthday so it would look better in the press release.)

By the time he arrived at the institute, Melancon had long since fully committed himself to accounting — and he had strong ideas about where he wanted to take the profession, and that would mean major changes at its main membership organization.

“Professional bodies in any profession usually have a DNA about saying why a profession couldn’t or shouldn’t do things,” he explained. “And I think what we created and what I had a passion about was to be an organization that led a profession, that worked with the profession to actually give permission to be much broader than what it was, to see those opportunities and what was in the best interest of the profession and the public interest — not to be an organization that tried to figure out why you might want to be really careful, or to say you shouldn’t do these types of things.”

While it’s far from the only thing Melancon has accomplished during his long tenure, shifting the AICPA from being an inhibitor to an enabler — and driving the profession as a whole to be more open to new opportunities and approaches and risks — may well be how he’s had the most influence.

“We need to have a mindset of the things we can do, rather than the reasons why we can’t,” he said, “and I think the profession embodies that today.”

Getting it in writing

To understand how Melancon rose to the level where he was able to wield that kind of influence, it helps to know that he had it written on his list of goals from the get-go.

Early in his career at Bergeron, Melancon started keeping a written list (he still keeps it, only now it’s on his phone), because a partner at the firm suggested it.

“One time this partner and I were going to a client, and the partner was building a new house and we passed in front of his house and he said, ‘You see, even before my house is being built, we have a pool in it. I had a written goal.’ This is what he said: ‘I had a written goal to have a pool, and now I’m able to achieve that.’ And he basically impressed upon me — I might have been 21 at that point — how important written goals were.”

And high on the list Melancon started keeping was a goal that sounds an awful lot like a job description for the head of the AICPA: “Literally I had a written goal to fly around, get off a plane and give speeches,” he said with a laugh. “I mean, it wasn’t worded exactly like that.”

AICPA CEO and president Barry Melancon addressing the 2018 Engage event
Melancon at the 2018 Engage

AL POWERS

Also on the list was making partner by 25 — an objective he almost didn’t fulfill, because a client offered him a job at a substantially higher salary than he was making at his firm.

“I was at Bergeron & Co. about nine months, and I was making $15,000 a year, and I had a client offer me a job at $25,000,” he recalled. “And when you’re making $15,000, $25,000 is a big increase, right?”

Feeling tempted, he told the partners of the firm about the offer — and even today, 40 years later, he makes a point of telling firm leaders about their response: “What they did is they said, ‘Let’s go to lunch.’ We had a 2 ½-hour lunch and basically they painted a picture for me of what being a partner was going to be like in the firm — basically what they made — and they painted the picture so well and it was one of my goals, that it caused me to say, ‘I am not doing this.’ I’m not leaving because I will always regret not experiencing that outcome.”

Not every goal on the list gets fulfilled, though; for instance, he originally had a goal to retire at 55: “But when I got later in my career, I said that’s a really dumb goal.”

The people around you

Of course, merely willing a thing (even in writing) isn’t always enough to make it come true. It also takes hard work and determination, which Melancon has always been willing to put in — and it certainly helped that leaders all around him recognized his talent early.

“The people around you in your life really determine who you are, and it’s important to understand that,” he said.

The day he passed the CPA exam, for instance, a partner at Bergeron & Co. congratulated him by taking his own name off an LSCPA committee, and having them put Melancon on it.

“So literally I was on a society or a professional committee the first day I was a CPA in my career,” he said, and he only got more involved, chairing committees and putting his minor in government from Nicholls to good use on advocacy work in the state.

(See who the most influential people in the profession think are the most influential people for 2024.)

He was so active, in fact, that when the then-CEO of the society moved to the top spot at the Texas state society, both he and the CPA who succeeded him as head of the LSCPA offered Melancon the No. 2 spot at their respective organizations. Having just made partner at Bergeron, he turned them both down — but three years later when the Louisiana position opened up again and the then-chair made it clear that the job was his for the taking, he said yes.

“Really, what my wife and I talked about was that, in reality, we can go do this, and what’s the worst case? If I don’t like it, I can go back into public practice,” he said. “Those doors aren’t going to be closed to me.”

He couldn’t know that he wouldn’t return to public practice, and that his seven years at the Louisiana society would lead to him being so active with the AICPA that he would be considered a potential candidate to succeed then-president and CEO Phil Chenok in the mid-1990s.

But when the call came from search firm Korn Ferry, Melancon initially turned them down, too. “I told them no,” he recalled. “I said, ‘I’m probably too young for the institute to hire me and I don’t think that’s going to happen, and so I don’t think I’m going to put my name in.’ And about a month later, they called me back and they said, ‘Look, people want you to put your name in, and if you put your name in, I can guarantee you that you will be one of nine that gets interviewed.’ So, at that point, it’s sort of hard to say no to that.”

It wasn’t just the accountants recommending him to Korn Ferry who envisioned Melancon at the head of the institute. Much earlier, one of the leaders of the LSCPA saw it too. One component of his compensation involved deferred comp that would be forfeited if he left before serving for 10 years; at the time the position at the AICPA came open, Melancon had served seven years, but “unbeknownst to me, one of the society leaders had written into my contract a provision that said — and I didn’t ask for this — you forfeit unless you leave to be CEO of the AICPA. And that was written when I was 30.”

“It’s people around you who see things in you, at least in my case, that have been unbelievable in life,” he said. “For someone to see that in you, to me, is about what people around you make of you and what people around you contribute to you. When someone that was around me saw that — what an incredible compliment and support mechanism that was — it is amazing. I’ve had a lot of luck.”

Promising change

Melancon put his name in the ring, but still didn’t think he had a chance, even though he flew to California to meet the recruiter from Korn Ferry.

“We were supposed to have a one-hour dinner in the San Francisco airport,” he recalled. “And essentially I started that dinner off with, ‘Look, I didn’t go to a name-brand university. I’m 36 years old. I never worked in a big firm. I’m not from the Northeast. You and I both know that the institute is not going to hire me in this job. So, let me tell you what I think ought to happen.'”

The one-hour dinner ended four hours later, after Melancon had outlined all the changes he thought should be made at the institute. “And when I ultimately got into the role,” he said, “I did a lot of the stuff that we talked about.”

Barry Melancon - Engage 2021

Melancon speaking at Engage 2021

Despite — or perhaps because of — his candor with Korn Ferry, Melancon got the job, and felt empowered to implement the changes he had suggested. “I went in with the notion that people put me here and I was going to change the place,” he said. “And in the first 90 days I did a massive reorganization, including many people being asked to leave the institute.”

He cut headcount at the AICPA from 863 to below 600 (a level it maintained for 20 years, until it merged with the Chartered Institute of Management Accountants in 2016). He also began to build up the institute’s advocacy muscles, speed up its processes, promote high-potential talent (including current CEO of public accounting Sue Coffey), and to change what the institute meant to firms — particularly those below the Big Four, who had not been as engaged with the AICPA before.

“I knew the profession was changing and I knew that the institute could not be what a lot of people would have said that it was then — an ivory tower institute — and I also knew that we had to be more entrepreneurial and that the profession had to be more entrepreneurial and that’s what drove me, and we did it,” he said.

From there to the future

A wholesale reorganization of the leading organization in the profession would be accomplishment enough for many, but for Melancon, it served to give him a strong platform from which to lead accounting into the future.

The three decades of his tenure have been among the most tumultuous, unpredictable and full of change in accounting’s history, and Melancon has taken the lead in navigating the profession through two recessions, the collapse of Arthur Andersen and the Enron crisis, the creation of major new regulatory regimes in the form of Sarbanes-Oxley and the Public Company Accounting Oversight Board, the rise of the internet and the cloud, a global pandemic, and most recently, the birth of artificial intelligence, through all of which he has charted a proactive course forward, rather than merely reacting.

All that time, Melancon and the institute were pursuing their own agenda — computerizing the CPA exam and taking it international, launching

CPA.com as its technology arm, exploring and proselytizing new services, launching initiatives to boost audit quality, working to promote diversity, aggressively pursuing solutions to the current pipeline program, and, perhaps most ambitiously, merging with CIMA to create an international powerhouse.

With so much to do, it’s easy to see why Melancon has stayed in his role longer than any other leader in AICPA history. “I went in at first with a five-year commitment, so you don’t really know how that is going to play out,” he said. “But I had a passion for the profession and I always have had confidence in myself, so I did not go in to the institute with the notion that this was going to be a short-term process.”

Even with his time at the institute almost up, Melancon is still looking forward, seeing the future course of the profession in his mind, spying out both challenges and opportunities.

He highlights artificial intelligence as a transformational technology that will, like the rise of the internet three decades ago, have repercussions for both society at large and the accounting profession.

“I am not one who’s going to say that with AI, the role of the human is going to be fine, or that it’s always going to be there. I don’t believe that at all,” he said. “I believe that just like a lot of other technologies change jobs, change the quantity of jobs in certain areas, change the expectations of what people do in jobs, it’s going to have an impact; it’s going to change how we define work in society not in the next two years but in the next decade.”

AI’s impact on the profession is going to be tied into an ongoing evolution in the structure of firms and how accountants progress in their careers. “The fundamental change for the profession is that we have been a profession that takes entry-level people … we take in entry-level people and we put them in an environment to progress upward to the middle of the organization,” he explained. “And it takes a while, and the key component of that is a broader set of competencies than just accounting and a broad notion of what you can call business acumen. And when you get to the middle part of an organization, whether it’s a finance function or a firm, your value-add to a client or to your employer is really about those broader skills and your business acumen.”

“Organizations like the AICPA and firms and professional accountancy bodies around the world need to think about how we take an entry-level accountant where technology is going to do the bulk of that entry-level accounting work and how we move them up quickly and get them those broader skills quicker so that they’re value-add players,” he explained. “It is an immense challenge, but we’re going to have to figure it out. And if we figure it out, then starting from human capital, our services are going to change.”

Those challenges will be for the next generation of leaders of the profession to deal with, but Melancon does have some advice for the accountants of the future ­— and it is, naturally, about taking a broader view of what they, and the profession, can do.

“If we go into every morning and we think, ‘We know accounting,’ we’re not going to have the same future as if we think, ‘We know business information,'” he said. “We really need to take our skills and our competencies and apply it to the broader footprint of business and do it right and effectively, with ethics. And if we do that, we’re going to have a lot of new and different opportunities, and the next generation of our profession is going to be even more successful than the current generation of our profession.”

Much of Melancon’s career can be summed up by a relentless drive to move accounting forward, to improve every aspect of it — but as he looks back, it’s not the impact he has had on the profession that is foremost in his mind, but rather the impact that the people in the profession had on him.

“I would thank the people that I have interacted with, the people in our profession, for how much I’ve learned from so many different people,” he said. “I find it really hard to believe someone can have a career that gets exposed to anything like what I’ve been exposed to, because CPAs and the profession are fantastic, and the people who interact with you and the questions they ask and the contributions they make are just tremendous. … And that knowledge makes one’s life — in my case, my life — so incredibly enjoyable and fulfilled that I’m very appreciative of the profession.”

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Lutnick’s tax comments give cruise operators case of deja vu

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Cruise operators may yet avoid paying more U.S. corporate taxes despite threats from U.S. Commerce Secretary Howard Lutnick to close favorable loopholes. 

Lutnick’s comments on Fox News Wednesday that U.S.-based cruise companies should be paying taxes even on ships registered abroad sent shares lower, though analysts indicated the worry may be overblown.

“We would note this is probably the 10th time in the last 15 years we have seen a politician (or other DC bureaucrat) talk about changing the tax structure of the cruise industry,” Stifel Managing Director Steven Wieczynski wrote in a note to clients. “Each time it was presented, it didn’t get very far.”

Industry shares fell sharply Thursday. Royal Caribbean Cruises Ltd. closed 7.6% lower, the largest drop since September 2022. Peers Carnival Corp. and Norwegian Cruise Line Holdings dropped by at least 4.9%.

All three continued slumping Friday, trading lower by around 1% each.

Cruise companies often operate their ships in international waters and can register those vessels in tax haven countries to avoid some U.S. corporate levies. It’s exactly those sorts of practices with which Lutnick has taken issue. 

“You ever see a cruise ship with an American flag on the back?,” Lutnick said during the interview which aired Wednesday evening. “They have flags like Liberia or Panama. None of them pay taxes.”

“This is going to end under Donald Trump and those taxes are going to be paid.” He also called out foreign alcohol producers and the wider cargo shipping industry. 

The vessels are embedded in international laws and treaties governing the wider maritime trades, including cargo shipping. Targeting cruise ships would require significant changes to those rule books to collect dues from the pleasure crafts, analysts noted. The cruise industry represents less than 1% of the global commercial fleet, according to Cruise Lines International Association, an industry trade group.

They also pay significant port fees and could relocate abroad to avoid new additional taxes, according to Wieczynski, who sees the selloff as a buying opportunity. 

“Cruise lines pay substantial taxes and fees in the U.S. — to the tune of nearly $2.5 billion, which represents 65% of the total taxes cruise lines pay worldwide, even though only a very small percentage of operations occur in U.S. waters,” CLIA said in an emailed statement. 

Should increased taxes come to pass, the maximum impact to profits would be 21% on US earnings, Bernstein senior analyst Richard Clarke wrote in a note. That hit wouldn’t be enough to change their product offerings, though it may discourage future investment. Recently, U.S. cruise companies have spent billions beefing up their operations in the U.S. and Caribbean. 

Cruise lines already employ tax mitigation teams that would work to counteract attempts by the U.S. to collect taxes on revenue generated in international waters, wrote Sharon Zackfia, a partner with William Blair.

Royal Caribbean did not respond to requests to comment. Carnival and Norwegian directed Bloomberg News to CLIA’s statement. 

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AI in accounting and its growing role

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Artificial intelligence took the business world by storm in 2024. Content creation companies received powerful new AI-powered tools, allowing them to crank out high-quality images with simple prompts. AI also helped cybersecurity companies filter email for phishing attempts. Any company engaging in online meetings received an ever-ready assistant eager to show up, take notes and highlight the most important talking points.

These and countless other AI-driven tools that emerged during the past year are boosting efficiency in virtually every industry by automating the tasks that most often bog down business processes. Essentially, AI takes on the business world’s day-to-day dirty work, delivering with more accuracy and speed than human workers are capable of providing.

For accounting, AI couldn’t have come at a better time. Recent reports show that securing capable accounting staff is becoming more challenging due to a high number of retirees and a low number of new accounting graduates. At the same time, globalization, the rise of the gig economy, the shift to remote work and other recent developments in the business landscape have increased both the volume and complexity of accounting work.

As companies struggle to do more with less, AI offers solutions that promise to reshape the accounting world. However, putting AI to work also forces companies to accept some new risks.

“Bias” has become a huge buzzword in the AI arena, forcing companies to consider how the automation tools they bring in to help with processing data may introduce some questionable or even dangerous ideas. There are also ethical issues associated with next-level AI-powered data processing that have some concerned that achieving AI-assisted business efficiency also means risking consumer privacy.

To make AI worthwhile as an accounting tool, companies must find ways to balance gains in efficiency with the ethical risks it presents. The following explores the growing role AI can play in business accounting while also pointing out some of the downsides that should be carefully considered.

AI upside: Increased accuracy and efficiency

Accounting isn’t accounting if it isn’t accurate. Miskeyed amounts or misplaced decimal points aren’t acceptable, regardless of the company’s size or the business it is doing. When the numbers are wrong, the decision-making that relies on those numbers suffers.

Consequently, manual accounting typically moves slowly to avoid errors. Business leaders have learned to wait on financial reporting prepared by hand. They’ve also learned that because of processing delays, they may not have the numbers they need to take advantage of unexpected opportunities.

AI changes the equation by improving the speed and accuracy of reporting. AI-powered data entry automatically extracts numbers from invoices and other financial statements, eliminating the need for manual entry and the mistakes that can occur when an accountant is distracted, tired or just having an off day. AI can also detect errors or inconsistencies in incoming documents by comparing invoices and other documents to previous records, providing a second set of eyes for accounts as they ensure companies aren’t being overbilled or under-compensated.

When it comes to increasing the pace of accounting, AI’s capabilities are truly astonishing. As Accounting Today has reported, in the past, the type of robotic process automation AI empowers can be used to drive automated processes 745% faster than manual processes. And AI accounting programs never clock out or take a lunch break. They work 24/7, even on bank holidays, to keep the books up to date.

AI accounting gives business leaders accurate financial data in real time, meaning they have relevant and reliable accounting intel when they need it rather than requiring them to wait until the end of the month to have a report on where their cash flow stands. It also has the potential to give a glimpse into the future by drawing upon historical data to drive predictive analytics. AI can look at what has been unfolding in a business and its industry to plot the path forward that makes the most financial sense. It’s not exactly a crystal ball, but it’s as close as most businesses should expect to get.

AI upside: More time for high-level engagement

As AI began to make inroads in the business world, experts warned it would ultimately replace hundreds of millions of jobs. While the consensus seems to be that AI doesn’t have what it takes to replace an accountant, it certainly has the potential to reshape the profession in a positive way.

The manual work typical of conventional accounting is tedious, tiresome and time-consuming. Doing it well eats up much of the energy accountants could otherwise apply to higher-level activities. By using AI automation for those tasks, accountants gain the resources needed for high-level engagement.

Accountants who partner with AI gain the capacity to shift their role from bookkeeper to financial advisor. Rather than focusing all of their energy on preparing reports, they are freed up to interpret the reports. Delegating data entry and other day-to-day tasks to AI allows accountants to become strategic partners with the businesses they serve, whether as in-house employees or external advisors.

Financial forecasting becomes much more doable when AI is in play. Accountants can develop comprehensive financial models that forecast future revenue and expenses. They can also assess investment opportunities, such as determining the viability of mergers and acquisitions, and help with risk management and mitigation.

Tax planning and optimization will also become more manageable once AI automations have been added to the mix. Automating data extraction and categorization streamlines the process of classifying expenses for tax purposes and identifying expenses that are eligible for deductions. AI automation can also be used for tax form completion, adding speed and a higher level of accuracy to a process that very few accountants look forward to completing manually.

AI downside: Higher data security risks

Accountants are well aware of the dangers of data breaches. Allowing financial data to fall into unauthorized hands can lead to financial loss, operational disruption, reputational damage and regulatory consequences. Shifting to AI accounting can potentially increase the risk of data breaches.

Changing to AI accounting often means concentrating financial and other sensitive data and moving it to interconnected networks. Concentrating data creates a target that is more desirable to bad actors. Shifting it to the cloud or other interconnected networks creates a larger attack surface. Both factors create situations in which higher levels of data security are definitely needed.

Addressing the heightened threat of cyberattacks requires a combination of tech tools and human sensibilities. To keep accounting data safe, encryption, multifactor authentication, and regular testing and update protocols should be used. Training should also help accounting teams understand what an attack looks like and how to respond if they sense one is being carried out.

AI downside: Less process customization

Developing the types of platforms that can safely and reliably drive AI automations is not an easy — nor cheap — undertaking. Consequently, many companies choose the economy of “off-the-shelf” platforms. However, opting for a standardized platform could mean closing the door on customized financial workflows a company has developed.

For example, an off-the-shelf platform may not have the option of accommodating the accounting rules of highly specialized industries. It may have a predefined chart of accounts structure that doesn’t fit the structure a company has traditionally used. It also may be limited in the formats that can be used for financial reporting, which could require business leaders to make peace with reports that don’t fit their personal tastes.

To avoid big problems that can surface after shifting to off-the-shelf solutions, companies should make sure to take their time and seek software that can scale with their plans for growth. Like any other technological innovation, AI is a tool meant to support and not supplant a company’s processes. The process of selecting an AI platform to improve accounting efficiency begins with mapping out a company’s unique process and identifying where AI can boost efficiency. If the platform you are considering can’t deliver, keep looking.

AI best practice: Take it slow and learn as you go

The biggest temptation for companies as they begin to embrace AI will likely be doing too much too fast and with too little oversight. Artificial intelligence is a remarkable tech tool, but still in its infancy. Taking advantage of its capabilities also requires managing some risks.

For example, AI has what some experts describe as an “explainability” problem. Developers know what AI can do but don’t always know how it does it. Companies that feel compelled to provide their clients or stakeholders with a solid explanation of the process behind their AI automations may be limited in how they can put AI to work.

Now is the time to begin integrating AI with your company’s accounting efforts, but take it slow and learn as you go. A solid best practice is to explore what is available, experiment with how it can help your business, and expect to make many adjustments before you arrive at an optimal process. Your accounting efforts will serve you best when they combine human and artificial intelligence.

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Ascend adds VP of partnerships

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Ascend, a private-equity backed accounting firm, added a vice president of partnerships to its leadership team.

Maureen Churgovich Dillmore will oversee the expansion of Ascend’s growth platform for regional accounting firms into new U.S. markets, effective Feb. 17. She was previously executive director of the Americas at Prime Global. Prior, she was executive director at DFK International/USA.

“I have dedicated a large part of my career to supporting firms that want to remain independent. The dynamics of achieving success in this area are evolving rapidly, and the Ascend model was created so that firm identity would not be at odds with accessing the community and resources needed to prosper. I am genuinely impressed by Ascend’s ability to assist mid-sized firms in making the necessary strides to stay relevant, sustain growth, and provide their staff and clients with top-tier shared services—all while preserving their unique brand and culture,” Churgovich Dillmore said in a statement.

Ascend has added 14 partner firms across 11 states since the company launched in January 2023.

Maureen Churgovich Dillmore

Maureen Churgovich Dillmore

“So much of association work is theoretical, advising member firms on best practices, and you don’t get to see the end game. What excites me about being on the Ascend team is the opportunity to be a force behind the change, to help enact the change and see where and how it comes in,” Churgovich Dillmore added.

“Maureen’s decision to join Ascend is rooted in her desire to serve the profession in a way that maximizes her impact. We are all excited to welcome someone into our Company who has been an advisor and friend to mid-sized CPA firms for over a decade, and it is all the more rewarding when you realize that the community and resources we are bringing to life will allow Maureen to have conversations with firms that she’s never had before. Her curiosity, commitment, and deep care for others are going to stand out in this role,” Nishaad (Nish) Ruparel, president of Ascend, said in a statement.

Ascend is backed by private equity firm Alpine Investors and works with regional accounting firms with between $15 and $50 million in revenue. It ranked No. 59 on Accounting Today‘s 2024 Top 100 Firms list, with $126 million in revenue and over 600 employees. 

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