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How Technology Will Optimize – Not Replace – The Role of Accountants

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By Irana Wasti.

The adoption of a new product or technology tends to follow a familiar cycle.

First, there is skepticism about whether it will live up to the hype.  A few proven use cases later, people are talking about whether it will enhance or upend their professional lives. Before we reach the final stage where the technology is widely adopted, we pass through a period of uncertainty, where we wonder if this technology will be too helpful — to the point of being a threat to job security.

Generative AI programs like ChatGPT are a hot topic across all industries — and the accounting industry is no different. A 2023 Thomson Reuters study found that 52% of surveyed accounting firms believe generative AI should be used for tax, accounting and audit work.

On the technology adoption scale, this places the accounting industry somewhere between uncertainty and adoption: accountants can see the value that generative AI may offer, but we’re also hearing that some have real concerns these tools will become their clients’ new go-to source for accurate information and insights.

In my role at BILL, I spend a lot of time listening and talking to small and midsize businesses (SMBs) and accountants about how trends like AI are impacting them. Here are some key takeaways to help accountants understand where they sit on the AI adoption scale.

A Refresher on Basic Automation Tools

Many accountants will be familiar with automation tools that help to complete repetitive, manual processes and workflows. Basic automation tools are completing specific, defined tasks with stated parameters. One simple, universal example: if your firm records a meeting, automation tools may be used to automatically generate a transcript. For accountants, a more specific example would be using software to transfer information from invoices into the accounting console or an internal spreadsheet.

Another example is merging data from different sources or reconciling data from one period to another. These solutions tend to be easily scalable and have a low adoption barrier due to their clearly defined functions. And the necessary controls – i.e., needing to be deployed manually — provides peace of mind for accounting firms that the tools they deploy will not run amok.

For an example of how automation benefits accounting firms in real time, look no further than California-based firm Chaney & Associates. Thanks to efficiencies made possible by the AI-powered automated tools in BILL’s Spend and Expense solution, Chaney & Associates is able to serve 1,100 clients with a team of 17 employees. By automating manual processes and instead focusing on high-value client services, the firm has seen a spike in income.

Making Automation Even More Powerful With AI

Automation is so much more than manual data processes or workflows though. With the help of AI, automation tools and software can analyze increasingly large (and, in some cases, increasingly broad) sets of data to provide valuable insights and predictions.

Standard or non-generative AI refers to AI solutions that analyze and make predictions based on existing data. The use of existing information is what differentiates standard AI solutions from generative AI, which is generating new information based on whatever prompts the user inputs.

Both standard and generative AI solutions can help enable firms to transform traditional processes and stay competitive.  This is especially important as the accounting industry continues to innovate and the role of an accountant evolves beyond simply completing tasks to also include providing high-level strategic analysis and recommendations.

The great news is that, in many cases, firms don’t have to go searching for new AI solutions — this technology is often built into the tools they are already using.  On the BILL platform, for example, AI is used to automate tedious portions of the accounts payable process, like extracting data from invoices and separating multiple invoices into individual bills. 

AI’s abilities to identify complex patterns and trends can provide enhanced analysis of large amounts of data. But while it is true that computers can crunch numbers at a faster rate than the human brain ever could, accountants needn’t be worried that these solutions will put them out of a job. Accountants are still essential for providing nuance and expertise that translates data into better insights and more informed decision-making for clients.

The human element of the client/accountant relationship is – and will remain – one of the most important components of a successful firm.

Where to Start

While AI solutions can provide time savings and cost reduction for accounting firms, adopting these tools requires a shift in mindset and some upskilling. Firms should consider the skillsets of their existing employees when deciding which tools to implement and develop thorough change management plans centered around their employees and their clients.

In addition to employee training, data integrity is also essential to a well-functioning AI or automation solution. This technology can only be as good as the data they are working with, making this another area where human oversight cannot be replaced. Firms need to review the quantity and quality of their available data to ensure enough information is available for any tech solution to do its work to the best of its ability.

What Comes Next?

As the accounting profession accelerates toward a more digital future, firms that want to remain competitive will figure out how best to employ the resources they have to increase efficiency and maximize employee productivity.

This does not mean jumping in headfirst without a plan. Instead, firms should ensure the right processes and procedures are in place to safeguard their businesses and their clients. But at the end of the day, these tools exist to aid in day-to-day operations. When work is more efficient, and clients can be provided with a higher level of service, everyone wins.

AI is most useful when paired with the knowledge and expertise of accounting professionals, helping to increase efficiency and provide employees with the bandwidth to do higher value work. And for firms that are still wary about generative AI, there are other tools, like automation and standard, non-generative AI, that could make your day-to-day operations more efficient.

At a time when accounting firms are laser-focused on growth and also dealing with continued staffing shortages, this technology – which is already built into the financial automation software you use every day – can play a huge role to fill some of these resource gaps and help accountants keep up with a growing workload.

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Irana Wasti is Chief Product Officer at BILL.

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Blog Post

Petty Cash Reconciliation: A Simple Guide for Financial Accuracy

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Petty Cash Reconciliation-A Simple Guide for Financial Accuracy

Petty cash management is often overlooked in corporate finance, but getting it right can make a big difference in keeping finances accurate and operations running smoothly. Petty cash reconciliation—the process of balancing what’s been spent with what’s left—is key to ensuring everything adds up. Let’s break down how to handle petty cash reconciliation effectively with a simple and strategic approach.

Stick to a Schedule

The first step to successful petty cash reconciliation is creating a regular schedule. Whether it’s weekly, bi-weekly, or monthly, sticking to a routine ensures everything stays organized and discrepancies are caught quickly. Regular reconciliation not only prevents errors but also keeps your financial records up to date and easy to manage.

Assign Responsibility Wisely

To avoid issues like fraud or mistakes, make sure the person responsible for reconciling petty cash isn’t the same person managing the fund. This separation of duties is a standard best practice in financial management and adds an extra layer of accountability to the process.

Count the Cash First

Reconciliation begins with a simple task: counting the cash on hand. This amount, when added to the total receipts and vouchers, should match the original petty cash fund amount. If something doesn’t add up, investigate the difference right away and document it for transparency.

Use Technology to Simplify the Process

Modern tools can make petty cash reconciliation much easier. Digital expense tracking systems can automate receipt categorization, flag unusual spending, and provide instant reports. These tools save time, reduce manual errors, and give you valuable insights into spending trends that might otherwise go unnoticed.

Track Every Transaction

Every petty cash expense should have a record. Pre-numbered vouchers are a great way to create a clear and traceable trail for every transaction. This simple habit ensures that nothing slips through the cracks and makes reviewing expenses during reconciliation a breeze.

Standardize the Reports

Using a standardized template for petty cash reports can make the reconciliation process faster and more efficient. A good report should include the opening balance, a breakdown of expenses by category, replenishments, and the closing balance. Keeping this format consistent makes it easier to spot patterns and compare results over time.

Review Policies Regularly

Once you’ve reconciled the petty cash, use the findings to improve your petty cash policies. Are spending limits reasonable? Are certain expense categories consistently going over budget? Regularly reviewing and adjusting the rules keeps the system running smoothly and avoids potential issues down the road.

Include Petty Cash in Big-Picture Reporting

Even though petty cash usually involves small amounts, it’s still an important part of your overall financial health. By including petty cash reconciliation in your broader financial reports, you create a culture of accountability and precision. This habit ensures that every financial detail, no matter how small, is managed with care.

Why Petty Cash Reconciliation Matters

With these strategies, petty cash reconciliation stops being a tedious chore and becomes a tool for better financial management. It provides insights into spending habits, helps control costs, and ensures that your finances are always in order. In today’s business world, where every penny counts, mastering this process is a step toward operational excellence and financial success.

By focusing on clear processes, leveraging technology, and maintaining accountability, businesses can turn petty cash reconciliation into a simple yet powerful part of their financial toolkit.

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Economics

How to Mitigate Inflation’s Impact on Low Income Earners

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Strategies to Mitigate Inflation's Impact on Low Income Earners

The Economic Squeeze

In today’s economic landscape, low-income earners find themselves caught in a relentless battle against inflation, watching helplessly as their hard-earned money loses purchasing power with each passing month. The rising costs of food, utilities, housing, and everyday necessities create a perfect storm of financial stress that can feel overwhelming and insurmountable.

Budget Optimization: Turning Pennies into Strategy

Yet, hope is not lost. Resilience and strategic planning can provide a lifeline for those struggling to keep their financial heads above water. The journey begins with a comprehensive approach to budget management, where every dollar becomes a critical resource. This means transforming the way one thinks about spending, moving beyond simple penny-pinching to becoming a strategic financial navigator. Meal planning becomes an art form, with individuals learning to create nutritious, cost-effective meals through bulk cooking, shopping at discount grocery stores, and embracing generic brands that offer the same quality at a fraction of the cost.

Diversifying Income: The Gig Economy Advantage

Beyond cutting expenses, low-income earners are discovering the power of diversifying their income streams. The gig economy has opened up unprecedented opportunities for those willing to be creative and adaptable. Freelance work, part-time jobs, and flexible side hustles can provide the additional financial cushion needed to combat inflationary pressures. Online platforms now make it easier than ever to leverage individual skills, whether through remote work, digital freelancing, or local service opportunities.

Navigating Support Systems: Community and Government Resources

Community and government support play a crucial role in this financial survival strategy. Many individuals remain unaware of the robust network of assistance programs available to them. From utility bill assistance to tax credits and earned income support, these resources can provide significant relief. Local community centers, government websites, and social service organizations offer free workshops and resources that can help individuals understand and access these critical support systems.

Financial Education: Knowledge as Empowerment

Financial education emerges as a powerful tool of empowerment. By investing time in learning financial management skills, individuals can transform their economic outlook. Free online courses, community workshops, and financial literacy programs offer invaluable insights into budgeting, saving, and making strategic financial decisions. This knowledge becomes a form of currency itself, enabling individuals to negotiate bills, explore better credit options, and build long-term financial resilience.

Building Resilience: A Holistic Approach

The most successful approach combines practical strategies with a mindset of hope and determination. Building an emergency fund, even if it starts with just a few dollars a week, creates a psychological and financial buffer against unexpected expenses. Proactive debt management, careful bill negotiation, and a commitment to continuous learning can gradually shift one’s financial trajectory.

Conclusion: Turning Challenge into Opportunity

Inflation may be a formidable opponent, but it is not unbeatable. With creativity, persistence, and a strategic approach, low-income earners can develop the tools to not just survive, but potentially thrive in challenging economic times. The key lies in understanding that financial resilience is not about having more money, but about making smarter, more informed choices with the resources available.

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Leaders

Aliko Dangote – The Architect of African Industrial Transformation

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Aliko Dangote -The Architect of African Industrial Transformation

In the vast landscape of global business, few names resonate as powerfully as Aliko Dangote – a visionary entrepreneur who has single-handedly reshaped Africa’s industrial landscape and emerged as the continent’s most successful business magnate.

Early Beginnings: The Seeds of Entrepreneurship

Born in Kano, Northern Nigeria, in 1957, Aliko Dangote came from a prominent Muslim family with a strong trading background. From an early age, he displayed an extraordinary entrepreneurial spirit. While most children were focused on childhood pursuits, young Aliko was already selling candy and exploring business opportunities during his school years.

After graduating from Al-Azhar University in Egypt with a degree in business studies, Dangote returned to Nigeria with a clear vision: to build an empire that would transform African industry. What started as a small trading company in 1981 would soon become the Dangote Group, a multinational conglomerate that would change the economic trajectory of not just Nigeria, but the entire African continent.

The Dangote Empire: Building an Industrial Powerhouse

The Dangote Group’s initial focus was on trading various commodities, but Dangote quickly recognized the potential for local manufacturing. He strategically pivoted towards producing essential goods that Nigeria was importing, believing strongly in import substitution industrialization.

His most significant breakthrough came with Dangote Cement, which has become the largest cement manufacturer in Africa. The company now operates in multiple African countries, producing over 65 million metric tons of cement annually and accounting for a significant portion of the continent’s cement production.

The Dangote Refinery: A Game-Changing Milestone

In 2023, Dangote achieved what many considered impossible – completing the Dangote Refinery in Lagos, the largest single-train petroleum refinery in the world. This massive $19 billion project is set to transform Nigeria’s oil industry, potentially ending the country’s dependence on imported petroleum products and positioning Nigeria as a major oil refining hub.

The refinery has a production capacity of 650,000 barrels per day, which is more than the entire current refining capacity of Nigeria. This project represents not just a business achievement, but a potential economic revolution for Africa’s largest economy.

Wealth and Philanthropy: Beyond Business

Consistently ranked as Africa’s wealthiest person, Dangote’s net worth exceeds $13 billion. However, his impact extends far beyond personal wealth. Through the Aliko Dangote Foundation, he has invested hundreds of millions of dollars in healthcare, education, and economic empowerment across Africa.

His philanthropic efforts have been particularly notable during global challenges like the COVID-19 pandemic, where he donated significant resources to support medical infrastructure and relief efforts.

Future Vision: Transforming African Industrialization

Dangote’s future goals are ambitious. He envisions a fully integrated African industrial ecosystem, with plans to expand into petrochemicals, fertilizers, and continue creating value-added industries across the continent. His strategy goes beyond profit – it’s about creating economic opportunities, generating employment, and reducing Africa’s dependence on imports.

Personal Philosophy: The Dangote Approach

“Control costs, focus on quality, and always think long-term” – these words encapsulate Dangote’s business philosophy. He represents a new generation of African entrepreneurs who are not just building businesses, but creating entire ecosystems of economic development.

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