Investors are bullish on AI, with the vast majority urging companies to upskill their workers to better leverage the technology, as they believe it will make them more productive and profitable in the long term.
This is according to Big Four firm PwC’s annual Global Investor Survey. PwC polled 345 investors and analysts across 24 countries and territories in September and conducted in-depth interviews with 14 investment professionals. It found that a comfortable majority—73%—of the survey respondents said companies should deploy AI solutions at scale, likely because 66% expect the companies they invest in to deliver productivity increases from AI over the next 12 months, with 63% expecting revenue increases and 62% expecting it to increase profitability.
While there have been some public anxieties about AI replacing workers, many investors do not see a tension between the two forces. The survey found that 31% believe AI will have little to no impact on headcount at companies, and a further 32% believe AI will actually lead to businesses hiring 5% more people than before. The report did not mention what the remaining 37% thought on this topic.
“Investors expect to see real outcomes from GenAI over the next year and recognize that achieving this will take investment in people and upskilling, as well as technology,” said PwC global assurance leader Wes Bricker. “Management can expect scrutiny on how they deliver AI productivity gains and support for an approach that extends beyond the tech itself to reinvent the way businesses operate.”
Aside from AI matters, the survey also found that investors are generally optimistic about the global economy, with slightly more than half—51%—saying they believe it will grow over the next year, with fewer concerns about inflation and macroeconomic shocks. However, it is a cautious optimism, as they also cited cyber risk and geopolitical conflict as possible spanners in the works. With these risks remaining top of mind for investors, 86% of the respondents indicated that the ability of a company to manage through a crisis is an important factor in their investment decision-making, 60% of investors believe it is also very or extremely important that companies re-think their business models in response to supply chain instability, and 68% said they should increase their investment to de-risk them.
Investors are looking for more information beyond what is on the financial statement. In particular, they are craving more information on corporate governance (40%) and innovation (37%). They tend to get this information through investor-focused communications and direct dialogue with the company. Fewer investors say they are relying on the financial statements and note disclosures, with the proportion of investors reporting that they rely on them to a large or very large extent going from 66% to 55% compared to last year. As investors look to qualitative data, AI may provide significant opportunities in analyzing information published by companies. Nearly two-thirds (62%) said it has significantly or moderately increased their ability to do so.
“Reliable information is the lifeblood of capital markets, yet today’s pervasive flow of data can be a blessing and a curse,” said Kazi Islam, global assurance strategy and growth leader for PwC US. “The expectation on business leaders is to communicate to investors what is material to their business, doubling down on transparency and consistency to ensure they are building trust through communication. As AI provides the capability needed to sift easier through these qualitative and quantitative data, ensuring consistent and effective communication from company leaders is imperative.”
President-elect Donald Trump said he is selecting former U.S. Representative Billy Long to serve as the commissioner of the Internal Revenue Service, enlisting a Republican who served in Congress for an incoming administration aiming to renew and expand a broad package of tax cuts.
“Since leaving Congress, Billy has worked as a business and tax advisor, helping small businesses navigate the complexities of complying with the IRS rules and regulations,” Trump said in a post on his Truth Social platform Wednesday announcing the pick. “Taxpayers and the wonderful employees of the IRS will love having Billy at the helm.”
If confirmed by the Senate, Long would head an agency that has long drawn the ire of Republicans, who are eager to scale back its funding and enforcement powers.
The current IRS commissioner, Danny Werfel, who was nominated by President Joe Biden and started in his post in March 2023, has said that he intends to fulfill his term, which is slated to end on Nov. 12, 2027. IRS commissioners, however, can be removed by the president.
During his first administration, Trump did not fire then-IRS Commissioner John Koskinen, despite the agency chief clashing with House Republicans, allowing his term to end. Trump then nominated Charles Rettig, a California tax attorney, to serve as the agency’s chief.
Long served as a representative from Missouri from 2011 to 2023, a stint that included work on the House Energy and Commerce Committee and the Transportation and Infrastructure Committee.
A financial planner working at the intersection of wealth management and tax wrote and compiled a guide on how accountants can leap into the related but often separate field.
“Holistic Guide to Wealth Management” by Rory Henry, a director of Marina Del Rey, California-based Arrowroot Family Office, and nearly three dozen other contributors offers a blueprint into how certified public accountants should understand comprehensive planning and begin integrating it into their practices. The book is available for pre-order through the publishing arm of tax and finance news outlet CPA Trendlines.
“For CPAs, offering holistic wealth management services can be a game changer for your practice,” Kelly Waltrich, co-founder of financial services and technology marketing consultancy Intention.ly, writes in a section of the book devoted to the communications aspect of branching into wealth management. “These services are a clear opportunity to provide top-notch guidance to clients while fueling additional revenue streams. But let’s be real — simply hanging out a ‘wealth management’ shingle won’t cut it in an industry in which competition is abundant, and differentiation is key. Making your clients and prospects aware of your expanded offerings and growing your business as a result of those offerings requires a much more targeted approach.”
Other sections consist of those outlining the services in a full wealth management menu, the practice management lessons for CPAs trying to figure out what their advisory practices will need to make the transition, an appendix that delves into mental and physical health and business transformation and an opening group of essays introducing Henry’s approach.
Henry drew collaborators among some other names familiar to many financial advisors and tax professionals like planning entrepreneur, writer and podcaster Michael Kitces, Nitrogen (formerly Riskalyze) founder Aaron Klein and commission-free annuities firm CEO David Lau of DPL Financial Partners.
In his introductory essay, Henry shares the common refrains that CPAs often say when asked why they don’t provide wealth management — which are similar to those of advisors who may hesitate to discuss topics related to taxes.
“I don’t have the time to get the appropriate licenses and certifications.”
“I don’t know how to service the clients.”
“I’m afraid that a bad investment outcome during a bear market could cost me a lifetime tax client.”
“I don’t understand the investment and wealth protection side well enough.”
“I don’t want to sell my clients investment products.”
“I don’t know how to price the services when it’s not a deliverable like a tax return.”
“I’m not able to set up and manage the back end sufficiently.”
“It’s not a right fit for our firm.”
“As a CPA, you are the trusted guide in your client’s financial life,” Henry writes. “I’ve always believed in putting the spotlight on other people, i.e., your clients, rather than yourself. You should take pride in helping them become successful. It goes back to my notion of ROR (‘return on relationship‘). By guiding your client through the unpredictable and often difficult business and financial terrain of modern life, you’re making your client the hero, rather than yourself.”
As an illustration of how opening the new line of business may require a different way of thinking about money and careers, Henry’s introduction discusses how being in an improv class has been integral to his professional development and what he gleaned from talented siblings as a middle child with a father in the banking business and a mother who was a school principal.
“Mom was always reading books when I grew up, and she encouraged my siblings and I to do the same,” Henry writes. “She once appeared on the TV game show, ‘The $25,000 Pyramid,’ and walked away with $25,000 in prize money after sailing through the rounds without missing a question. In fact, she only got one question wrong on her SATs. I also have no doubt that my mom is the source of my creative thinking and my thirst for lifelong learning. That curiosity, combined with being a voracious reader, allowed me to obtain both the CFP (certified financial planner) and BFA (behavioral financial advisor) accreditation in less than six months.”
The personal side of money and finance leads directly to adapting holistic planning into previously tax or investment-management dominant businesses, Henry said.
“The glue that puts everything together is really the human-first approach, so I wanted people to learn more about Rory the human,” he said. “I believe so much in relationships because I believe that’s going to carry us on into the future.”