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Synapse crisis aftermath shows ledgers are key

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Synapse, a banking-as-a-service (BaaS) company, filed for bankruptcy in April of this year after a year of financial and operational challenges, including disputes with its banking partners, two rounds of layoffs, and an incident where many Synapse customers were unable to access their accounts.

The Chapter 11 trustee appointed to oversee Synapse’s bankruptcy has struggled to reconcile all funds, with potential shortfalls between $65 million and $96 million. Partner banks have made progress in distributing funds, but significant discrepancies in Synapse’s records complicate full reconciliation efforts. According to a recent status report filed by the trustee, full reconciliation may be impossible.

This development has shed light on a troubling phenomenon: many cutting-edge fintech companies, which bring much-needed disruption to a sector that has stagnated for decades, still lack the essential infrastructure to effectively reconcile transactions, track funds, and maintain visibility into their ledgers.

Synapse’s crisis underscores this pervasive issue in fintech and highlights the urgent need for investment in technology and automated processes.

A Prevalent Problem

The Chapter 11 trustee has encountered significant challenges in reconciling funds and ensuring accurate distribution to customers. These efforts have been hampered by missing data and uncooperative former employees.

Despite making some progress in distributing funds from demand deposit accounts (DDAs), the trustee faces substantial hurdles in reconciling more complex “for benefit of” (FBO) accounts, where discrepancies in Synapse’s records have complicated efforts. Partner banks have identified numerous discrepancies in Synapse Brokerage’s program ledgers, further complicating the reconciliation process.

These challenges are not unique to Synapse and underscore a broader issue within the fintech industry: the struggle to maintain robust financial infrastructure capable of reconciling transactions and safeguarding customer funds. 

Despite their commitment to tech-driven efficiency, many large fintechs face significant challenges when it comes to managing key tasks such as reconciling payments and maintaining accurate ledgers. As these problems persist, they draw greater scrutiny from regulators, potential banking partners step back, investors raise more questions and most importantly, fintechs lose the most critical thing for every company that handles money – consumer trust.

Reconciliation and Ledgering Challenges

Why exactly are these seemingly standard financial processes so difficult?

First, fintech companies – and most businesses in general – lack the necessary technology to handle reconciliation at scale. While fintechs are known for digitizing and automating their own services and products, most of them tend to rely on antiquated manual systems to manage internal processes such as reconciliation, using Excel held together by a patchwork of macros and SQL scripts. Many companies delay addressing this issue until it becomes unmanageable.

Second, these fintechs handle extremely high volumes of transactions and complex flows of funds —e.g., pay-ins and pay-outs and a growing number of data sources connected to each flow of funds (banks, PSPs, ERPs, billing systems, internal databases etc.) – which further complicates ledger management. The risk of error increases exponentially, and when something goes wrong, simply tracking a single transaction and identifying the break in the chain can be a Herculean task.

And third, even if an individual company has a strong handle on its internal ledgering, there’s still the risk that its partners’ or customers’ bookkeeping standards may not meet the same level of rigor, potentially leading to inconsistencies when multiple companies collaborate.

The Stakes of Inaccurate Ledgering

In Synapse’s case, these challenges converged to deliver the final blow. The trustee’s inability to reconcile accounts exacerbated internal financial issues and disputes with key partners, exposing gaps that have strained Synapse’s relationships with customers, partners, investors, and more.  Due to the high stakes, accurate reconciliation is crucial for fintech companies. Losing track of customers’ money diminishes trust and business viability. Without the ability to track funds, protecting customers’ financial security becomes impossible.

With Synapse’s recent shortcomings bringing these issues under the spotlight, regulators are beginning to impose even stricter oversight over fintechs and their partner banks. Companies that fail to effectively manage their ledgering and reconciliation processes risk severe consequences, including financial losses, reputational damage and harming their relationships with partner banks.

The Solution: Technology and Automation

Though the finance operations sector has long been neglected, a new generation of tools is available to help fintech companies manage reconciliation and ledgering more effectively. These advanced technologies can handle high transaction volumes and complex fund flows, providing real-time visibility, a high level of accuracy, and operational efficiency.

To avoid the pitfalls experienced by Synapse, fintech companies should, first and foremost, prioritize minimizing or eliminating the risk of losing track of customers’ funds. This requires  investing in advanced technology that seamlessly integrates into their operations, automates critical processes, and streamlines operations prone to inconsistencies and discrepancies. 

Automated reconciliation systems offer several benefits, beginning with real-time accuracy. These systems ensure that transactions are accurately matched and discrepancies promptly identified, reducing the risk of errors. Automated reconciliation also streamlines financial processes, minimizing the manual workload. This not only frees up employees to focus on more pressing tasks but also enables more efficient scaling of operations, while reducing the number of human errors.

The ability to maintain accurate and transparent financial records in real time will bolster customer trust and loyalty and ensure compliance with financial regulations by providing accurate and timely financial data.

Another advantage is resilience and adaptability. Automated systems can quickly adapt to changing financial environments and regulatory requirements, providing a stable foundation for growth.

Learning from Past Mistakes

Though difficult for those involved, the Synapse crisis ultimately offers hopeful lessons for the fintech industry. Investing in technology and automation is crucial to prevent similar crises and secure long-term success. These investments are essential for maintaining accurate financial records, building customer trust, ensuring regulatory compliance, and achieving operational efficiency. By learning from Synapse’s challenges and embracing advanced technology to mitigate them, fintech companies can safeguard their operations and position themselves for future success in an industry where competition continues to be fierce.

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House tax bill includes provision eliminating PCAOB

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The far-reaching tax legislation that passed early Thursday morning in the House included a provision that would transfer the responsibilities of the Public Company Accounting Oversight Board to the Securities and Exchange Commission, effectively eliminating the PCAOB.

The House Financial Services Committee passed a bill at the end of April that would transition the PCAOB’s responsibilities to the SEC within one year of enactment, and it was included as part of the overall tax package, which is now headed to the Senate

PCAOB chair Erica Williams has been speaking out against the proposal in recent weeks since the bill emerged unexpectedly in the House committee in late April only days before it passed. On Thursday, he reiterated her objections during a meeting of the PCAOB’s Standards and Emerging Issues Advisory Group.

“Like many of you, I am deeply troubled by legislation being considered in Congress to eliminate the PCAOB as we know it,” she said. “This policy idea is not new. It has been around for decades, since the PCAOB was first created in response to Enron, WorldCom and the other accounting scandals of the early 2000s that left devastation in their wake. In the more than 20 years since, the PCAOB, led by its expert staff, has made invaluable contributions to the safety and security of U.S. capital markets. Investors are better protected because of the PCAOB. Audit quality has improved because of the PCAOB.” 

Williams pointed out that she used to work for the SEC and is familiar with the agency. “The SEC was my professional home for 11 years,” she said. “I have deep admiration and respect for the incredible professional staff there. They are excellent at what they do. It is different from what we do here at the PCAOB. The unique experience and expertise built up by the PCAOB over decades cannot simply be cut and pasted without significant risk to investors at a time when markets are already volatile.”

She noted that the PCAOB has specific agreements with other audit regulators in countries around the world. “Getting an inspections program off the ground alone would take years,” she said. “It would require hiring hundreds of experienced inspectors and renegotiating agreements around the world, including in China, wasting time and money all while creating significant risk of fraud slipping through the cracks while no one is looking. Not to mention the disruption to enforcement around the world and potential loss of unmatched expertise built by [PCAOB chief auditor Barbara Vanich] and her team at a time when firms are relying on their support to implement new standards.I have said this before, and I will say it again any chance I get: every member of the PCAOB team plays a critical role in executing our mission of protecting investors on U.S. markets. And they are irreplaceable.”

SEC chairman Paul Atkins said at a conference this week that the SEC would be able to take over the tasks over the PCAOB, but would need the extra funding and staff provided under the bill.

“Congress outsourced those tasks to the PCAOB, and it’s up to Congress to decide where they should be housed,” he told reporters, according to Thomson Reuters. “And if they were decided to be merged into the SEC, I think we could handle it and be able to have enough people in the funding to accomplish it because, at least the way the bill is structured, they have thought about that.”

The SEC might also need to bring over staff from the PCAOB with the necessary experience. Atkins said under the bill “we could get the people who are at the PCAOB and be able to consolidate.”

However, a group of former PCAOB officials doubts the SEC could quickly take up those responsibilities and wrote a letter to the House committee, saying, “We are skeptical that the SEC could replicate the PCAOB’s expertise and infrastructure with similar positive results.”

The American Institute of CPAs has been watching the developments closely in recent months and AICPA president and CEO Mark Koziel said late last month, “We stand ready to assist policymakers as they consider potential changes to the regulatory infrastructure overseeing public company auditing.”

The AICPA had set auditing standards for public companies until the passage of the Sarbanes-Oxley Act of 2002 created the PCAOB in 2003 and still sets many assurance and attestation standards for private companies. The PCAOB has been working to update many of the older auditing standards it inherited from the AICPA, and former SEC chair Gary Gensler had encouraged the PCAOB and Williams to accelerate those efforts

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Is a fraud pandemic around the corner?

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Cycles are nothing new in the world of white-collar enforcement, which often impact the perceived importance of corporate governance processes. However, as we say in my other home country, “plus ça change, moins ça change” (the more things change, the more they stay the same!) 

Rules tighten in the aftermath of scandal or financial crisis, then loosen in the name of relaxing regulations that stifle innovation, economic growth or administrative priority shifts. Regulatory enforcement intensity waxes and wanes, but the importance of appropriate governance and controls remains critical to corporate well-being.

We now appear to be entering another familiar enforcement phase: a pullback in domestic focus, deeper scrutiny on specific areas, a lighter touch on corporate accountability and greater attention on foreign actors. While this is certainly not unprecedented, this environment raises important questions and challenges about corporate behavior, compliance resilience and the long-term risks of a less stringent enforcement environment.

Like a pandemic, fraud spreads silently at first — thriving in weak systems, exploiting human vulnerabilities and multiplying rapidly before anyone realizes the true scale of the contagion. Just as the Enron and WorldCom scandals in the early 2000s were preceded by a deregulatory boom and SOX was the response, the 2008 financial crisis followed years of unchecked risk-taking with the results we all saw. Today’s enforcement climate raises questions about whether we are once again setting the stage for the next wave of misconduct. And in order to have fraud, one needs opportunity, pressure and rationalization

Where the risk may surface first

Certain sectors are especially vulnerable in this type of environment. As well as the more traditionally targeted industries, new areas like crypto and digital assets,  which continue to develop ahead of clear regulatory frameworks, are particularly at risk. While high-profile prosecutions have taken place, certain new industry participants still operate in a regulatory gray zone, and investors lack many of the protections common in more mature financial markets.

Often overlooked, environmental claims also deserve attention. If enforcement around environmental disclosures and emissions standards weakens, it could create incentives for companies to exaggerate sustainability efforts or underreport risk. These actions often don’t attract immediate scrutiny — but they can lead to significant liability down the line.

Opportunity: The return of the light-touch era?

Recent developments suggest a clear change in tone from federal regulators. Penalties are being moderated in some cases, deferred prosecution agreements seem to have less teeth, and monitoring remedies may be refocused. While enforcement has not disappeared — nor is it likely to — its domestic focus appears to be narrowing. At the same time, there’s greater emphasis on foreign companies and overseas corruption and there are signals that foreign regulators, particularly in Europe, are willing to step in.

For today’s financial and compliance leaders — many of whom may not have been in senior roles during prior enforcement waves — this could seem like a reprieve. But it may also create blind spots. When rules seem less urgent or enforcement risk feels more distant, some organizations deprioritize the very controls and practices that help them navigate.

The past reminds us that such lulls can create fertile ground for misconduct, especially if companies start to believe that scrutiny is less likely, or consequences will be delayed.

Here’s a simple equation: Economic Pressure + Relaxed Oversight = Increased Fraud Risk.

At the same time, macroeconomic signals point to uncertainty. If economic headwinds intensify — especially with recessionary concerns, uncertainty around tariffs, extended and disrupted supply chains leading to margin compression — companies may feel increasing pressure to meet or maintain performance expectations. In such a climate, the line between aggressive accounting and earnings manipulation can start to blur and the need to gain market share may lead to bribes, among other malfeasance.

Misconduct in these environments rarely becomes visible right away. It builds quietly over time, often uncovered only years later during internal audits, in the aftermath of bankruptcies when performance was stretched to the breaking point, in the case of restatements, or as a result of a whistleblower. The risk may not be immediately visible — but it is cumulative and real.

The guardrails that remain

That said, several key safeguards are still intact — offering a measure of counterbalance even as federal enforcement evolves:

  • International enforcement continues to expand. Regulators abroad are increasingly assertive, particularly in Europe and Asia. U.S.-based companies operating globally are still subject to foreign anti-corruption laws and cross-border cooperation among authorities is increasing.
  • Domestically, state attorney generals can fill some of the gaps. Many AGs have a long history of stepping in — particularly in areas like health care fraud, consumer protection and investor rights. But these offices may lack the scale, budget and investigative horsepower of federal agencies.
  • Federal action continues in targeted areas. Enforcement efforts remain active in sectors like health care, particularly in cases involving government reimbursement fraud or improper billing practices. These cases suggest that federal oversight has not disappeared — just narrowed in focus.
  • Auditing standards are as demanding as ever. Despite other regulatory changes, public company auditors remain under pressure to detect fraud and report weaknesses. Regulatory expectations in this area have not been relaxed, and auditors are increasingly expected to identify red flags in financial statements.
  • Private litigation remains a meaningful deterrent. Shareholder lawsuits and class actions continue to hold companies accountable when disclosures fall short or risks are misrepresented. This legal pressure — driven by investors and plaintiffs’ attorneys rather than government — operates independently of political cycles.
  • Whistleblowers are still protected and can be highly incentivized. Tipsters have played a key role in uncovering many recent frauds, and protections for whistleblowers remain strong. In a lower-enforcement climate, their role becomes even more important.

Compliance programs: Relevance beyond enforcement

Many organizations have made real strides in strengthening internal compliance programs over the past decade — driven by regulatory pressure, investor expectations and reputational concerns. Even in a less stringent enforcement environment, these investments remain vital.

First, reputational risk and public accountability haven’t faded. In fact, social media and stakeholder activism make it easier than ever for ethical lapses to attract attention — even without government involvement.

Second, mergers and acquisitions continue to present risk. Acquiring entities are often held responsible for inherited compliance failures. Robust internal controls, due diligence and risk assessments are essential for identifying hidden liabilities before they become public problems.

Finally, even in the absence of immediate enforcement, forward-thinking organizations understand that compliance isn’t just about staying out of trouble. It’s about building sustainable operations, maintaining trust with stakeholders, establishing a reputation of integrity and anticipating risk — not reacting to it.

A moment to be proactive

As enforcement priorities shift, the temptation to loosen internal controls or scale back compliance efforts and investments may be tempting. But this moment is not one for complacency. If history is any guide (and it usually is), misconduct that begins under light scrutiny tends to end under a more intense spotlight — often years later.

Strong compliance programs can stop the spread of fraud before it takes hold, building organizational immunity through vigilance, accountability and early detection. This is a time to take stock:

  • Are controls over financial reporting keeping pace with business complexity and the evolving new risks created by change in policies, and geopolitical uncertainty identified?
  • Are new risks — especially in fast-evolving unregulated sectors — being properly identified, assessed and mitigated?
  • Are compliance programs appropriately resourced and empowered to act?

These are the questions worth asking now, before risk has a chance to compound.
The enforcement cycle may be reprioritized, but risk itself hasn’t gone anywhere. Economic pressures, evolving industries and shifting regulatory priorities all create new vulnerabilities. And while some external guardrails remain in place, they are no substitute for proactive, internal risk management.

Those who treat this moment as a time to reinforce — rather than retreat from — strong compliance will be better positioned to navigate whatever comes next. Because while enforcement climates may rise and fall, the consequences of ethical failure are always significant, often lasting — and sometimes, fatal.

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Trump tax bill faces Senate’s arcane rules, desire for changes

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The Republican legislative balancing act now shifts to the Senate.

Senate Majority Leader John Thune (R-South Dakota) said this week House Republicans would like to see as few changes as possible to the sweeping tax and spending package (H.R. 1) the House passed by a single vote this morning. But he was quick to add that the Senate will have its say as it aims to get the massive reconciliation package a step closer to becoming law.

“The Senate will have its imprint on it,” said Thune.

Indeed, GOP senators have their own demands, and the package will have to survive the chamber’s complex rules — a historically time-consuming process.

Byrd Rule issues

The reconciliation process allows tax and spending legislation to pass with a simple majority, but the bill still needs to survive the Byrd Rule — named after the late Sen. Robert Byrd (D-West Virginia), known for his mastery of parliamentary procedure. It prevents lawmakers from tucking non-budgetary provisions into the legislation.

“The committees are working closely to try and identify potential Byrd problems ahead of time,” Thune said.

The Senate parliamentarian makes calls on challenges against provisions in the bill and whether they survive the “Byrd Bath.” Democrats plan to aggressively use the rule to challenge items they believe don’t satisfy the Byrd standard. Once the package makes it to the floor, senators will be prepared for a marathon vote-a-rama on amendments.

GOP senators hope the advance work will help keep the measure moving, but a look at the history of the chamber’s experience with big bills shows it will likely be a lengthy process.

For the reconciliation bills enacted since 1980, the time between adoption of a budget resolution and enactment of the reconciliation bill ranges from 28 to 385 days, with a 152-day average, according to the Congressional Research Service. The Senate passed the Democrats’ 2022 sweeping reconciliation legislation with changes roughly nine months after the House passed it.

Independence Day target

“It will take longer than expected just because it is arduous and it’s designed to be that way,” Sen. Mike Rounds (R-South Dakota) said. “It would be great to get it out before the Fourth of July break.”

Majority Whip John Barrasso (R-Wyoming) said the Senate Finance Committee has been meeting since last summer and “have some ideas that may or may not be in the House bill.” Barrasso said he’ll work with every member of his conference, calling Trump and Vice President JD Vance persuasive members of the whip team as well.

Congress didn’t clear Republicans’ 2017 tax overhaul until December of that year, Barrasso said, but this bill faces a tighter deadline because it includes a debt ceiling hike. The borrowing limit could hit as soon as August.

Sen. John Hoeven (R-North Dakota) said the message to Senate Republicans right now is to work with committees of jurisdiction.

“Whatever committee you’re on, work with your chairman on your committee, is really where we’re at,” Hoeven said.

Thune originally proposed moving the measure in two parts, but Trump wants his agenda rolled into a single package, which the House dubbed “The One Big Beautiful Bill Act.” Sen. Ron Johnson (R-Wisconsin) is still advocating for the previous approach.

Asked when the Senate could get it done, Johnson said, “We are so far away from an acceptable bill, it’s hard to say.”

“I think we could move very quickly if we split it into two.”

Next steps

If the Senate amends the reconciliation legislation, the House would need to vote on the amended legislation or they would need to be reconciled in a conference committee. That’s likely to lead to more challenges, given the tight margins in the House.

Rep. Chip Roy (R-Texas), one of the most vocal conservative hardliners who ended up supporting the bill, acknowledged Senate changes are coming and suggested tough negotiations lie ahead between the chambers.

“We’ll give them some flexibility, they gotta work their will, but somewhere between us and the Senate and the White House, there’s gonna be some red lines and those will be public pretty soon,” Roy said.

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