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Agentic AI: small steps, big aspirations at accounting firms

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Despite its relative novelty, major accounting firms have wasted no time in capitalizing on the rise of agentic AI, with technology leaders having already developed and deployed initial solutions for both client work and internal efficiencies. 

While the precise definition can vary depending on who is asked, very broadly agentic AI could be described as software that is capable of at least some degree of autonomy to make decisions and interact with tools outside itself in order to achieve some sort of goal—whether booking a flight, sending a bill or buying a gift—without constant human guidance. Agents are not necessarily new, but the rise of generative AI has made them much easier to make and use, as doing so no longer requires specialized coding skills. 

Daren Campbell, tax technology transformation leader with Big Four firm EY, said his firm has what is referred to internally as “an agentic AI factory” which is used to facilitate onboarding and upskill staff. The firm starts with identifying processes well-suited for agentic AI integration, then works with those responsible for the process by training them up on the agent factory to build out what they need. This has led to what he called a host of “mini agents” or “a bunch of minions” automating not entire processes end-to-end (yet) but various pieces here and there within the workflow. 

“So, it’s not push button returns or anything close to that, but we… are deploying the smaller parts of the process with the intention of getting to the point where we can connect all the mini-agents to have something tackling a larger part of the process,” he said. 

AI agent

As just one example, EY is building out their current anomaly detection solutions, which already use AI to identify and visualize errors. Using agents, he said, will allow them to not just identify errors but propose corrections to those errors for review by a human. Something like this, said Martin Fiore, deputy vice chair of tax for EY Americas, would have been very difficult to do without the aid of AI agents. 

“How do you take high volumes of data that would be impossible or not worth an individual spending time on [processing] but one you use AI and in minutes or hours do what used to take years and improve this process? The bots were more reactive, but now we’ve got something proactive. … VAT is a great example, where we have a multinational organization that operates in 120 countries. How do you take that and pull it together in a way that the human can judge against? It is a step you take to get to the next level, if we don’t we can’t get the quality that we need,” he said. 

Campbell also pointed to a pilot program with several of their clients where autonomous agents tied to the company’s data actively look for regulatory changes that would affect the jurisdiction they operate from; the agent would flag the change, then notify the tax practitioners and suggest key people (e.g. external advisors, regulatory agencies) they might want to meet with to discuss the matter further. But he stressed that this is a very early development, there isn’t anything like this already in production. 

Kelly Fisher, practice partner and technology specialist with top 25 firm Wipfli, said her own firm is currently experimenting on themselves with agentic AI before introducing any new solutions to clients. The most recent thing they did was create a chained series of agents that monitors and reports on legislative and regulatory changes; there is a researcher agent, a curator agent and others that, working together, researches and reports on legislative and regulatory changes for the industries they serve.

“It is for broad brand building insights, one of our goals as an organization was to [keep up with] with the pace at which we are seeing legislative changes or chatter coming out to make sure we deploy information and thought leadership to our clients, applicable specifically to our middle market clients and their insights, faster,” she said. 

Asked when they deployed this solution, Fisher said about three weeks ago, speaking to the speed at which even non-coders can build and deploy AI agents. 

The firm turned to agents when generative AI alone was not giving them the results they wanted. They added more documents for reference as well as refined their prompts, which did improve the bot though it still felt short of the quality they needed. So the firm then turned to multi-chained agents with specific use cases that work in concert. 

“That is a pretty easy win, I would say, with semi-autonomous agents,” she said, adding that they intend to keep refining and improving the application over time. 

OJ Laos, director of the AI Lab for Top 25 firm Armanino, said his own firm went through a similar journey. If one defines agentic AI as simply autonomous software, then Armanino has already been experimenting with the technology via research platforms like Microsoft’s AutoGen as well as thirty party solutions like Swarm AI and Crew AI. At its core, he said, these were “bots talking to bots, you could actually see their conversations.” They began doing this about a year ago, using them to do things like query the latest developments in the private equity world. 

Fast forward to a year later, and AI models have improved both in terms of their performance as well as the ease of creating them. The old way, he said, was a lot slower and more complicated, and even then the bots would still occasionally “drop the ball between each other.” Recent improvements have led to new possibilities for process automation that would have been impractical just a short time ago. 

One of the examples Laos is personally very excited about is enhancements to the firm’s audit platform to automate the document collection process. One of the most common things in audits, he said, is the big list of requests, which has usually called for manual processes to complete. The auditor would send the request list to the client, the client would have to hunt down 50 or more documents and send them to the auditor, who would then need to look at it and figure out where it fits into the larger audit process or, if it doesn’t, send it back to the client. 

“This tool lets you just drop everything. If I’m the client, I’d say here’s 50 documents, go knock yourself out. The [agent] looks at them, studies what they are, figures out that this goes to that task, this goes to that auditor, this is for this use case and so on. The auditor still has to look at the evidence to see that it matches and makes sense, but it can dramatically speed that [process] up,” he said. 

The next logical step past that, he said, is to have the agent assist with substantive testing, and while this remains only theoretical for now, Laos said this is what they’re eventually building towards. 

Armanino has also been experimenting with OpenAI’s new Operator model, which is essentially a browser with agentic AI functions that appear to use the keyboard and mouse to do some task. Specifically, they have been seeing how well it works through RPA with the thought that, in time, it could reduce the need for custom integrations. 

Even when a firm doesn’t currently have agentic AI solutions deployed, many intend to do so in the future. Avani Desai, leader of top 50 firm Schellman, said that her own firm has active R&D projects for specific agentic AI use cases both for internal efficiencies and client work. 

One solution in development speaks to their cybersecurity specialization. Schellman needs to understand a client’s IT infrastructure before it can offer a proper cybersecurity solution. Right now, they wait for the client to give them this information, which they then review once they’re on site, a lengthy process that she said isn’t even technically a part of the audit itself. 

“So one thing we want to focus on from an agentic AI perspective is really on the discovery section, a lot of this can really help our newer associates, even [with] a newer client, get all that information to allow us to just be smarter when we are on site,” she said, adding that they currently don’t plan to focus on testing evidence with AI, as some of their clients aren’t comfortable with that. 

Schellman is also developing agentic AI for training purposes, creating a program that can act as a sort of digital worker with knowledge of SOC certification requirements and ISO standards and FedRamp compliance and payment card industry standards to help bring new staff up to speed. 

“We [would] have agentic AI help by saying ‘these were past decisions’ so we can improve strategies over time… What we’re really looking at is how we can look at things from a training and awareness perspective,” she said. 

Desai added that while they are intrigued by the idea of using agentic AI in compliance audits with no human intervention, “we have decided not to go down that path just yet.” 

Schellman is not of the move fast and break things mindset, which explains why they are being very deliberate with their agentic AI ambitions. The ability for agentic AI to make independent decisions and adapt itself in real time, said Desai, creates an entirely new category of risk that must be considered. Humans must be concerned not only about the independent decisions of an AI agent, they must also think about how it dynamically adapts to circumstances and work to make sure it does so in a way that aligns with ethics and guardrails. 

“This is why a human in the loop is so important because, at the end of the day, we want agentic AI to run autonomously, that is where you get the value from it, but you need to be really cognizant when you’re designing and developing agents that a human must be a part of that. … I also think there are so many AI policies around AI safety and ethics and governance: that also needs to be part of the development process. At the end of the day we won’t have [as much] human oversight once these autonomous agents start working, but I think you can identify risk and mitigate that risk early in the development lifecycle,” she said. 

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Accounting

FASB plans changes in crypto accounting

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The Financial Accounting Standards Board met this week to discuss its projects on accounting for transfers of cryptocurrency assets and enhancing the disclosures around certain digital assets, such as stablecoins.

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During Wednesday’s meeting, FASB’s board made certain tentative decisions, according to a summary posted to FASB’s website. FASB began deliberating the Accounting for transfers of crypto assets project and decided to expand the scope of its guidance in  Subtopic 350-60, Intangibles—Goodwill and Other—Crypto Assets, to address crypto assets that provide the holder with a right to receive another crypto asset. FASB decided to clarify the existing disclosure guidance by providing an example of a tabular disclosure illustrating that wrapped tokens, if they’re significant, would be disclosed separately from other significant crypto asset holdings.

At a future meeting, the board plans to consider clarifying the derecognition guidance for crypto transfer arrangements to assess whether the control of a crypto asset has been transferred.

FASB also began deliberations on the Cash equivalents—disclosure enhancement and classification of certain digital assets project and made a number of decisions.

The board decided to provide illustrative examples in Topic 230, Statement of Cash Flows, to clarify whether certain digital assets such as stablecoins can meet the definition of cash equivalents. It also decided to include the following concepts in the illustrative examples:

  1. Interpretive explanations that link to the current cash equivalents definition;
  2. The amount and composition of reserve assets; and,
  3. The nature of qualifying on-demand, contractual cash redemption rights directly with the issuer.

FASB plans to clarify that an entity should consider compliance with relevant laws and regulations when it’s creating a policy concerning which assets that satisfy the Master Glossary definition of the term “cash equivalents will be treated as cash equivalents.

“I agree with the staff suggestion to look at examples,” said FASB vice chair Hillary Salo. “From my perspective, I think that is going to help level the playing field. People have been making reasonable judgments. I agree with that. And I think that this is really going to help show those goalposts or guardrails of what types of stablecoins would be in the scope of cash equivalents, and which ones would not be in the scope of cash equivalents. I certainly appreciate that approach, and I think it has the least potential impact of unintended consequences, because I do agree with my fellow board members that we shouldn’t be changing the definition of cash equivalents, and it’s a high bar to get into the cash equivalent definition.”

“I’m definitely supportive of not changing the definition of cash equivalents,” said FASB chair Richard Jones. “I believe that’s settled GAAP in a way, and we’re not really seeing a call to change it for broader issues. I am supportive of the example-based approach. The challenge with examples, though, is everybody’s going to want their exact pattern, but that’s not what we’re doing.”

The examples will explain the rationale for how digital assets such as stablecoins do or do not qualify as cash equivalents and give a roadmap for other types of digital assets with varying fact patterns to be able to apply.

“We really don’t want to be as a board facing a situation where something was a cash equivalent and then no longer is at a later date,” said Jones. “That’s not good for anyone, so keeping it as a high bar with certain rigid criteria, I think, is fine.”

Stablecoins are supposed to be pegged to fiat currencies such as U.S. dollars and thus provide more stability to investors. “In my view, while a stablecoin may meet the accounting definition established for cash equivalents, not every one of those stablecoins in the cash equivalent classification represents the same level of risk,” said FASB member Joyce Joseph.

She noted that the capital markets recognize the distinctions and have established a Stablecoin Stability Assessment Framework to evaluate a stablecoin’s ability to maintain its peg to a fiat currency. Such assessments look at the legal and regulatory framework associated with the stablecoin, and provide investors with information that could enable them to do forward-looking assessments about the stability of the stablecoin.

“However, for an investor to consider and utilize such information for a company analysis the financial statement disclosures would need to include information about the stablecoin itself,” Joseph added. “In outreach, the staff learned that investors supported classifying certain stablecoins as cash equivalents when transparent information is available about the entities at which the reserve assets are held. Therefore, in my view, taking all of this into consideration a relevant and informative company disclosure would include providing investors with the name of the stablecoin and the amount of the stablecoin that is classified as a cash equivalent, so investors can independently assess the liquidity risks more meaningfully and more comprehensively by utilizing broader information that is available in the capital markets and its emerging information.”

Such information could include the issuer, reserves, governance and management, she noted, so investors would get a more holistic look at the risks that holding the stablecoin would entail for a given company.

The board decided to require all entities to disclose the significant classes and related amounts of cash equivalents on an annual basis for each period that a statement of financial position is presented.

Entities should apply the amendments related to the classification of certain digital assets as cash equivalents on a modified prospective basis as of the beginning of the annual reporting period in the year of adoption.

FASB decided that entities should apply the amendments related to the disclosure of the significant classes and amounts of cash equivalents on a prospective basis as of the date of the most recent statement of financial position presented in the period of adoption.

The board will allow early adoption in both interim and annual reporting periods in which financial statements have not been issued or made available for issuance.

FASB also decided to permit entities to adopt the amendments to be illustrated in the examples related to the classification of certain digital assets as cash equivalents without the need to perform a preferability assessment as described in Topic 250, Accounting Changes and Error Corrections.

The board directed the staff to draft a proposed accounting standards update to be voted on by written ballot. The proposed update will have a 90-day comment period.

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Lawmakers propose tax and IRS bills as filing season ends

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Senators introduced several pieces of tax-related legislation this week, including measures aimed at improving customer service at the Internal Revenue Service, cracking down on tax evasion and curbing the carried interest tax break, in addition to efforts in the House to repeal the Corporate Transparency Act.

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Senators Bill Cassidy, R-Louisiana, and Mark Warner, D-Virginia, teamed up on introducing a bipartisan bill, the Improving IRS Customer Service Act, which would expand information on refunds available to taxpayers online and help taxpayers with payment plans if they need it.

The bill would establish a dashboard to inform taxpayers of backlogs and wait times; expand electronic access to information and refunds; expand callback technology and online accounts; and inform individuals facing economic hardship about collection alternatives.

“Taxpayers deserve a simple, stress-free experience when dealing with the IRS,” Cassidy said in a statement Wednesday. “This bill makes the process quicker and easier for taxpayers to get the information they need.”

He also mentioned the bill during a Senate Finance Committee hearing about tax season when questioning IRS CEO Frank Bisignano. During the hearing, Cassidy secured a commitment from Bisignano that the IRS would work with Congress to implement these reforms if the legislation were signed into law.

“I’m happy to meet with the team … and do all I can to make it as good as you want it to be,” said Bisignano.

“My bill would equip the IRS with the legislative mandate to create an online dashboard so that taxpayers can monitor average call wait time and budget time accordingly,” said Cassidy. He noted that the bill would allow a callback for taxpayers that might need to wait longer than five minutes to speak to a representative, and establish a program to identify and support taxpayers struggling to make ends meet by providing information about alternative payment methods, such as installments, partial payments and offers in compromise. 

“I know people are kind of desperate and don’t know where to turn for cash, so I think this could really ease anxiety,” he added. “This legislation is bipartisan and is likely to pass this Congress.”

Cassidy and Warner introduced the Improving IRS Customer Service Act in 2024. Last year, Warner wrote to National Taxpayer Advocate Erin Collins at the IRS regarding the underperforming Taxpayer Advocate Service office in Richmond, Virginia, and advocated against any harmful personnel decisions that would negatively impact taxpayers.

“Taxpayers shouldn’t have to jump through hoops to get basic answers from the IRS — and in the last year, those challenges have only gotten worse,” Warner said in a statement. “I am glad to reintroduce this bipartisan legislation on Tax Day to ease some of this frustration by increasing clear communication and making IRS resources more readily available.”

Stop CHEATERS Act

Also on Tax Day, a group of Senate Democrats and an independent who usually caucuses with Democrats teamed up to introduce the Stop Corporations and High Earners from Avoiding Taxes and Enforce the Rules Strictly (Stop CHEATERS) Act.

Senate Finance Committee ranking member Ron Wyden, D-Oregon, joined with Senators Angus King, I-Maine, Elizabeth Warren, D-Massachusetts, Tim Kaine, D-Virginia, and Sheldon Whitehouse, D-Rhode Island. The bill would provide additional funding for the IRS to strengthen and expand tax collection services and systems and crack down on tax cheating by the wealthy.

“Wealthy tax cheats and scofflaw corporations are stealing billions and billions from the American people by refusing to pay what they legally owe, and far too many of them are getting a free pass because Republicans gutted the enforcement capacity of the IRS,” Wyden said in a statement. “A rich tax cheat who shelters mountains of cash among a web of shell companies and passthroughs is likelier to be struck by lightning than face an IRS audit, and Republicans want to keep it that way. This bill is about making sure the IRS has the resources it needs to go after wealthy tax cheats while improving customer service for the vast majority of American taxpayers who follow the law every year.”

Earlier this week. Wyden also introduced two other pieces of legislation aimed at cracking down on the use of grantor retained annuity trusts and private placement life insurance contracts to avoid or minimize taxes.

The Stop CHEATERS Act would provide the IRS with additional funding for tax enforcement focused upon high-income tax evasion, technology operations support, systems modernization, and taxpayer services like free tax-payer assistance.

“As Congress seeks ways to fund much-needed policy priorities and address our growing national debt, there is one common sense solution that should have unanimous bipartisan support: let’s enforce the tax laws already on the books,” said King in a statement. “Our legislation will make sure the IRS has the resources it needs to confront the gap between taxes owed and taxes paid – while ensuring that our tax enforcement professionals are focused on the high-income earners who account for the most tax evasion. This is a serious problem with an easy solution; let’s pass this legislation and make sure every American pays what they owe in taxes.”

Carried interest

Wyden, King and Whitehouse also teamed up on another bill Thursday to close the carried interest tax break for hedge fund managers that Democrats as well as President Trump have pledged for years to curtail. The tax break mainly benefits hedge fund managers, private equity firm partners and venture capitalists, who have lobbied heavily to defeat attempts to end the lucrative tax break. The tax break was scaled back somewhat under the Tax Cuts and Jobs Act of 2017.

Carried interest is a form of compensation received by a fund manager in exchange for investment management services, according to a summary of the bill. A carried interest entitles a fund manager to future profits of a partnership, also known as a “profits interest.” Under current law, a fund manager is generally not taxed when a profits interest is issued and only pays tax when income is realized by the partnership, often in connection with  the sale of an investment that happens years down the road. Not only does this allow a fund manager to defer paying tax, but the eventual income from the partnership almost always takes the form of capital gain income, taxed at a preferential rate of 23.8% compared to the top rate of 40.8% for wage-like income.  

Under the bill, the Ending the Carried Interest Loophole Act, fund managers would be required to recognize deemed compensation income each year and to pay annual tax on that amount, preventing them from deferring payment of taxes on wage-like income. A fund manager’s compensation income would be taxed similar to wages on an employee’s W-2, subject to ordinary income rates and self-employment taxes.   

“Our tax code is rigged to favor ultra-wealthy investors who know how to game the system to dodge paying a fair share, and there is no better example of how it works in practice than the carried interest loophole,” Wyden said in a statement. “For several decades now we’ve had a tax system that rewards the accumulation of wealth by the rich while punishing middle-class wage earners, and the effect of that system has been the strangulation of prosperity and opportunity for everybody but the ultra-wealthy. There are a lot of problems to fix to restore fairness and common sense to our tax code, and closing the carried interest loophole is a great place to start.”

Repealing Corporate Transparency Act

The House Financial Services Committee is also planning to markup a bill next Tuesday that would fully repeal the Corporate Transparency Act, which has already been significantly scaled back under the Trump administration to only require beneficial ownership information reporting by foreign companies to FinCEN, the Treasury Department’s Financial Crimes Enforcement Network. 

If enacted, the repeal would eliminate beneficial ownership reporting requirements, removing a transparency measure designed to help law enforcement and national security officials identify who is behind U.S. companies. 

“This repeal would turn the United States back into one of the easiest places in the world to set up anonymous shell companies, something Congress worked for years to fix,” said Erica Hanichak, deputy director of the FACT Coalition, in a statement. “These entities are routinely used to facilitate corruption, financial crime, and abuse. Rolling back the CTA doesn’t just weaken transparency, it signals to bad actors around the world that the U.S. is once again open for illicit business.”

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IRS struggles against nonfilers with large foreign bank accounts

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The Internal Revenue Service rarely penalizes taxpayers who have high balances in foreign bank accounts and fail to file the proper forms, according to a new report.

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The report, released Tuesday by the Treasury Inspector General for Tax Administration, examined Foreign Account Tax Compliance Act, also known as FATCA, which was included as part of a 2010 law in an effort to tax income held by U.S. citizens in foreign bank accounts by requiring financial institutions abroad to share information with the tax authorities. 

Taxpayers with specified foreign financial assets that meet a certain dollar threshold are also required to report the information to the IRS by filing Form 8938. Failure to file the form can result in penalties of up to $60,000. However, TIGTA’s previous reports have demonstrated that the IRS rarely enforces these penalties. 

The IRS created an Offshore Private Banking Campaign initiative to address tax noncompliance related to taxpayers’ failure to file Form 8938 and information reporting associated with offshore banking accounts, but it’s had limited success.

Even though the initiative identified hundreds of individual taxpayers with significant foreign bank account deposits who failed to file Forms 8938, the campaign only resulted in relatively few taxpayer examinations and a small number of nonfiling penalties. The campaign identified 405 taxpayers with significant foreign account balances who appeared to be noncompliant with their FATCA reporting requirements.

The IRS used two ways to address the 405 noncompliant taxpayers: referral for examinations and the issuance of letters to them.

  • 164 taxpayers (who had an average unreported foreign account balance of $1.3 billion) were referred for possible examination, but only 12 of the 164 were examined, with five having $39.7 million in additional tax and $80,000 in penalties assessed.
  • 241 noncompliant taxpayers (who had an average unreported account balance of $377 million) received a combination of 225 educational letters (requiring no response from the taxpayers) and 16 soft letters (requiring taxpayers to respond). None of the 241 taxpayers were assessed the initial $10,000 FATCA nonfiling penalty.

“While taxpayers can hold offshore banking accounts for a number of legitimate reasons, some taxpayers have also used them to hide income and evade taxes,” said the report. 

Significant assets and income are factors considered by the IRS when assessing whether taxpayers intentionally evaded their tax responsibilities, the report noted. Given the large size of the average unreported foreign account balances, these taxpayers probably have higher levels of sophistication and an awareness of their obligation to comply with the law. 

TIGTA believes the IRS needs to establish specific performance measures to determine the effectiveness of the FATCA program. “If the IRS does not plan to enforce the FATCA provisions even where obvious noncompliance is identified, it should at least quantify the enforcement impact of its efforts,” said the report. “This will ensure that IRS decision makers have the information they need to determine if the FATCA program is worth the investment and improves taxpayer compliance. 

TIGTA made three recommendations in the report, including revising Campaign 896 processes to include assessing FATCA failure to file penalties; assessing the viability of using Form 1099 data to identify Form 8938 nonfilers; and implementing additional performance measures to give decision makers comprehensive information about the effectiveness of the FATCA program. The IRS disagreed with two of TIGTA’s recommendations and partially agreed with the remaining recommendation. IRS officials didn’t agree to assess penalties in Campaign 896 or with implementing performance measures to assess the effectiveness of the FATCA program. 

“From our perspective, TIGTA’s conclusions regarding IRS Campaign 896 are based, in part, on a misguided premise and overgeneralizations, including the treatment of ‘potential noncompliance’ as tantamount to ‘egregious noncompliance’ that warrants a monetary penalty without contemplating the variety of justifications that may exempt a taxpayer from having to file Form 8938,” wrote Mabeline Baldwin, acting commissioner of the IRS’s Large Business and International Division, in response to the report. 

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