A group of former Internal Revenue Service leaders discussed the state of the IRS during a panel Tuesday at the AICPA National Tax Conference in Washington, D.C., after a wave of departures and layoffs.
According to IRS records, approximately 25,386 employees have separated, taken a voluntary buyout offer under one of the deferred resignation programs, or used some other incentive to leave. That amounts to over 25% of the workforce that was there at the beginning of the year, although the IRS has rehired some much needed workers.
“After 20 years in the private sector, the IRS workforce is as good a group of people as I’ve ever had the pleasure and the honor of working with, and I’m confident even with 25,000 fewer employees, and even with all the pressure, they are dedicated,” said former IRS commissioner John Koskinen, who led the agency from 2013 to 2017. “They’re going to work as hard as they can.”
However, he acknowledged the loss of experienced employees will be difficult. “We lost 25,000 employees while I was there, but that was over four years, and we could adjust on the run,” said Koskinen. “This is 25,000 employees in a few months. This is a tax season with complications from the new tax laws, and now you’ve got the largest shutdown in history in the middle of the preparation for that filing season. My sense is, I don’t know how the leaders there who are left deal with this, but it seems to me, the morale issues and the pressure on the IRS employees is something that nobody’s ever experienced before, and it’s going to be a challenge.”
He predicted there will be problems with taxpayer service next filing season. “I think the level of taxpayer service is going to be very difficult to deal with,” said Koskinen. “I keep waiting for the administration just to blame the employees. It won’t be the fault of the employees, I can guarantee you. The one thing I’m confident of is they’re going to do the best they can for you, the best they can for taxpayers, and the best they can for the government.”
Tech-enabling the IRS
Former IRS commissioner Danny Werfel, who served from 2023 until this past January, bemoaned the recent announcement of the closure of the Direct File free tax-filing program, which launched last year during his tenure, but he believes it brought important benefits to the IRS.
“The initiative that I’ll highlight, that I think is the most symbolic and will potentially have the most lasting impact, is actually Direct File, even though Direct File was recently terminated,” said Werfel. “It’s ironic that I would say that, but its legacy is really important. We set out to build new tools for taxpayers so that they would have a modern, digital, virtual experience with the IRS. Our vision in that plan was that all taxpayers could do all interactions with the IRS, digitally or virtually, if they choose.”
He believes Direct File brought more attention to the IRS’s longrunning Free File program and the question of the affordability of tax return processing. “It really symbolizes modernization,” said Werfel. “It gives a roadmap for how to modernize quickly and with agility in the IRS. And even if that solution is now dormant, it created a lot of attention on Free File, and how do we improve it?”
Doug O’Donnell, who briefly served as acting commissioner at the IRS after Werfel’s departure earlier this year and was previously acting commissioner from November 2022 to March 2023 during the transition between former IRS Commissioner Chuck Rettig and Werfel, recently joined KPMG. He sees benefits from the technology improvements, but believes the IRS still needs to have people there to make the fixes.
“Even if there’s a digital or an electronic front end, it all has to be done by a human being, and that takes time and effort and humans sitting at keyboards making these changes,” said O’Donnell. “Until that is improved on the adjustment side, that work is always going to be a lag and really slow down the ability to get accounts changed. I’d say all employees want to do much better. They know they can, but need support. And one thing about this coming filing season, I do think it’s going to be important for the ecosystem to be working with each other, being open . The Service, I think, is having a difficult time communicating out. I don’t know how we’re going to be able to pull them into the conversations, but somehow there’s going to need to be a coming together of what is going on. How are things working? How can we help? And just being aware of where there’s going to be bottlenecks, where things are going to be complicated moving forward.”
Melanie Lauridsen, vice president of tax policy and advocacy at the AICPA, who moderated the panel discussion, asked about the Trump administration’s push for digital transformation at the IRS, which is now led by Treasury Secretary Scott Bessent as acting commissioner and Social Security Administration commissioner Frank Bisignano in the new role of IRS CEO.
“I’ve seen public statements from the current IRS and the current Treasury leadership, I think they’re on board with this idea of a tech-enabled IRS, a more digital IRS, a more AI-enabled IRS,” said Werfel. “What I really urge the current administration to do is to produce a plan that lays out the critical path for how you’re going to digitize the IRS experience for this new and emerging and current generation of taxpayers.”
“What I’m really hoping to see from the administration is OK, here’s the next set of spans across the bridge that we’re building to modernize the IRS through the lens of, how are we going to make the taxpayer journey more successful?” said Werfel. “We were obsessed with this idea of the taxpayer journey, and I really want to see the new administration embrace this idea of, what is that taxpayer experience, how do we reduce their stress, and how do we meet the current generation of taxpayers where they are? And you do that by creating a much more tech-enabled IRS.”
“Well, you can see how much fun it is to be the IRS commissioner these days,” he said. “It’s not totally surprising to me that there’s not a long list of people applying for the job. I think my advice to the next commissioner would be my advice, really, to anybody taking on a large organization, as you heard from all of our discussion here, a lot of the progress has been made has been as a result of internal discussion of a group of people working together, and also external discussions, listening to taxpayers, listening to experts like yourselves, building systems that are responsive to what people have.”
“The best job I ever had was being the IRS commissioner,” Koskinen added. “The most challenging job I ever had was being the IRS commissioner, and I think anybody who’s interested in running things ought to be interested in running the IRS.”
Taxpayer Advocate Service returns after shutdown
Lauridsen separately interviewed National Taxpayer Advocate Erin Collins at the conference, where she gave her annual update on the work of the Taxpayer Advocate Service that she leads at the IRS. Collins discussed the impact of the recent government shutdown on the IRS. The majority of people at TAS were on furlough during the shutdown, Collins noted, but a number of them were still working.
“They are seemingly very happy to be back and to have a job and to be working for the taxpayer,” she said. “I’ve had a lot of happy people coming back, but it has been a challenge.”
(Left to right) AICPA vice president Melanie Lauridsen and National Taxpayer Advocate Erin Collins
TAS employees have been working with their colleagues in the IRS collection functions to give taxpayers more time to pay their tax debts.
“Any case that we have an outstanding request on a levy or lien, we went back to the IRS, and so if they had let’s say a 60-day hold on it, they added another 60 days or additional time so that during the lapse, something wouldn’t trigger that would harm taxpayers, so we were able to do that on behalf of all of our taxpayers,” said Collins.
She also worked with Ken Corbin, who is the chief of taxpayer services at the IRS, to help deal with cases that accumulated during the shutdown.
“A lot of the accounts management issues that taxpayers come to us with went also to Mr. Corbin’s shop, so he had a lot of his people working because they were protecting government property on various things,” said Collins. “What we talked about was, even though I couldn’t bring some of my people back, maybe he could prioritize working on our open cases. So when our people came back, the goal was we would have more closed cases to bring the volume down, because our volume is still going on. Historically, we get about 5,000 new cases a week, and so if you’re shut for five or six weeks — you guys do the math — that increases our caseload. So if we could close some of those cases which we’ve been working on without our employees’ help, that’s going to help us a little bit on the back end. So any of you who are coming in or have cases, please be patient. Our guys are doing the best they can, but they do have, unfortunately, a backlog now coming in because of the challenges.”
The IRS is continuing to work on a longstanding backlog of amended returns as well. Collins eventually hopes to provide taxpayers with a way to get a quick status update on their cases, similar to the What’s My Refund tool on IRS.gov.
“A lot of times the IRS is open to what we’re recommending,” said Collins. “They agree to what we’re recommending, but because of the challenges, either because of financial resources or technology issues or something else, it takes a while.”
A proposal from the U.S. Securities and Exchange Commission to potentially shift some public companies away from quarterly financial reporting toward a semiannual model is drawing significant pushback from investors, even as it continues moving through the regulatory process. The debate has direct implications for corporate finance teams, auditors, and the broader transparency of U.S. capital markets.
What the SEC Proposed
According to a summary published by accounting advisory firm Cohen & Co., the SEC issued a proposed rule on May 19, 2026, aimed at simplifying financial reporting requirements for many U.S. public companies. The proposal would potentially reduce the frequency of certain mandatory disclosures from quarterly to semiannual, a structural change that has not been made to core U.S. reporting requirements in decades.
The proposal follows an extended debate within U.S. policy circles, with proponents arguing that reduced reporting frequency could lower compliance costs and free up management time for longer-term strategic planning rather than quarter-to-quarter results management.
Why Investors Are Pushing Back
Comment letters submitted in response to the proposal have been extensive, and according to Cohen & Co.’s review of the public record, investors “appear to be largely opposed” to the shift, viewing frequent interim reporting as a core benefit of U.S. capital markets relative to other jurisdictions.
Accounting and law firms have taken a more measured position, generally urging any changes to remain aligned with the Financial Accounting Standards Board (FASB), whose existing disclosure requirements and guidance are built around a quarterly reporting cadence. A shift to semiannual reporting without corresponding changes to FASB guidance could create friction between SEC filing requirements and GAAP-based disclosure expectations.
Lessons From the U.K. Experience
The debate is not without precedent. The United Kingdom moved away from mandatory quarterly reporting for listed companies in 2014, returning to a semiannual disclosure requirement. According to Cohen & Co.’s analysis, that experience offers a cautionary data point: there was no measurable increase in capital expenditure or R&D investment following the change, while analyst coverage of affected companies declined as reliable interim information became less available — a particular risk for smaller and newly public companies that rely on analyst coverage to maintain investor visibility.
Practical Implications for Finance Teams
Beyond the debate over disclosure philosophy, the proposal carries practical complications. Many companies have debt covenants and credit agreements structured around quarterly financial delivery; a shift to semiannual reporting could require renegotiating those terms. Reduced reporting frequency would also extend the “window of market silence” between disclosures, a factor that governance and investor-relations teams would need to manage carefully to avoid information asymmetry.
Separately, and unrelated to the reporting-frequency debate, the SEC and FASB have continued finalizing more routine updates this year. New Accounting Standards Updates are taking effect for December 31, 2026, fiscal year-ends covering income tax disclosures, credit loss measurement, induced debt conversions, and stock compensation, according to Eide Bailly’s review of 2026 ASU activity. Additional guidance on paid-in-kind dividends and environmental credits is also on the near-term horizon.
What to Watch Next
The semiannual reporting proposal remains in the comment and review phase, and no final rule has been adopted as of this writing. Finance leaders should monitor the SEC’s regulatory agenda for further movement, while treating the current quarterly reporting requirement as the operative standard until any final rule is issued and an effective date is set.
Given the extent of investor opposition documented in the comment file, a full shift to mandatory semiannual reporting appears more likely to result in either a scaled-back compromise or continued study rather than swift adoption — though the SEC’s ultimate direction remains uncertain.
The accounting profession is undergoing a fundamental structural transition as enterprise finance departments shift from periodic month-end closes toward automated continuous accounting models. By integrating specialized machine learning algorithms directly into enterprise resource planning (ERP) platforms, chief accounting officers are transforming financial reporting from a retrospective exercise into a real-time operational asset.
The Shift from Periodic Close to Continuous Financial Reporting
Traditional accounting workflows heavily relied on manual data reconciliation, spreadsheet calculations, and multi-week closing cycles at the end of each fiscal period. In contrast, continuous accounting frameworks utilize automated software agents to process, validate, and post transactional data in real time as business activities occur.
Automated bank reconciliation tools cross-reference incoming bank feeds, invoice records, and purchase orders automatically. By resolving transactional variances instantly throughout the month, corporate accounting teams eliminate the traditional workload spikes associated with quarterly and annual closes.
Machine Learning in Audit Trails and Anomaly Detection
Advanced natural language processing (NLP) and machine learning tools are redefining internal audit and financial control environments. Automated systems analyze 100% of general ledger entries, identifying anomalous transactions, duplicate payments, and unauthorized journal entries in real time.
Rather than relying on random statistical sampling, corporate internal auditors can focus their attention on high-risk flags automatically surfaced by algorithmic monitoring platforms. This continuous risk assessment strengthens internal controls over financial reporting (ICFR) and significantly reduces fraud risk.
Evolving Roles for Accounting Professionals
As routine data entry and manual reconciliation tasks become fully automated, the skill set required for accounting professionals is shifting toward data analysis, system design, and strategic business advisory.
– Systems Governance: Accountants are increasingly responsible for monitoring algorithmic accuracy and managing data integration pipelines.
– Business Partnership: Finance professionals leverage real-time financial dashboards to advise operational leaders on margin management and working capital allocation.
– Regulatory Compliance Management: Accounting teams utilize automated platforms to ensure compliance with dynamic tax codes and international accounting standards.
Core Implementation Recommendations
1. Deploy Automated Reconciliation Tools: Integrate continuous transaction processing modules into existing enterprise ERP architectures.
2. Establish Algorithmic Governance Controls: Implement strict internal testing protocols to ensure automated accounting rules comply with GAAP/IFRS standards.
3. Reskill Accounting Teams: Invest in training finance staff on data analytics, workflow automation, and predictive financial modeling.
Corporate accounting departments face expanding reporting expectations as international sustainability disclosure standards achieve regulatory enforcement across major global jurisdictions. Chief Accounting Officers (CAOs) and corporate controllers are establishing rigorous internal accounting controls to treat Environmental, Social, and Governance (ESG) metrics with the same data precision, auditability, and governance as traditional financial statements.
Regulatory Harmonization Under Global Sustainability Frameworks
The implementation of standardized sustainability reporting frameworks—notably rules established by international sustainability accounting boards—has created unified expectations for public and large private enterprises. Corporations must report standardized metrics covering greenhouse gas emissions (Scope 1, 2, and material Scope 3), energy utilization, workforce demographics, and supply chain governance.
In Europe and other participating international jurisdictions, double materiality principles are mandatory. Under double materiality, organizations must report both how external sustainability risks impact corporate financial performance, and how internal corporate operations affect surrounding environmental and social structures.
Integrating Sustainability Metrics into Core ERP Systems
To provide auditable non-financial data, enterprise organizations are integrating specialized carbon accounting and ESG management platforms directly into core ERP systems. Automated data collectors capture energy utility invoices, logistics fuel consumption metrics, and vendor compliance records in real time.
Establishing automated, traceable data pipelines ensures that non-financial reporting is supported by clear audit trails. This structured approach allows external financial auditors to provide reasonable assurance on sustainability disclosures during annual corporate reporting cycles.
Financial Impacts and Capital Market Disclosure
Accurate ESG reporting directly influences corporate cost of capital and institutional credit ratings. Commercial lenders and institutional asset managers systematically incorporate sustainability metrics into risk pricing models. Companies that demonstrate transparent, verifiable progress in operational energy efficiency and climate risk mitigation benefit from expanded access to green bond markets and lower debt pricing.
Action Steps for Accounting Leadership
1. Implement Double Materiality Frameworks: Conduct comprehensive assessments to identify material financial and operational sustainability metrics.
2. Build Auditable Non-Financial Data Pipelines: Automate ESG data collection within core accounting software to ensure data integrity.
3. Align Sustainability with Annual Financial Filings: Prepare non-financial disclosures concurrently with financial statements to satisfy regulatory audit expectations.