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From intern to CEO | Accounting Today

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These days, not many people stay at the same organization for their entire career. But, my good friend Nathen McEown, CEO of Texas-based Whitley Penn, has parlayed a wide variety of roles, responsibilities and experiences into the top job at the 850-employee firm with $240 million in revenue. 

Starting as an intern 21 years ago, McEown joined the firm full-time directly out of college and hasn’t looked back since. At the time, Whitley Penn had only 60 employees and $10 million in revenue. But that was part of the attraction for McEown, who was attracted to the collegial nature and scrappy startup feel. Unlike many of his undergraduate classmates, McEown didn’t feel the pressure to join a Big Four firm. He told me he was more attracted to firms like Whitley Penn that were small, but growing aggressively. “I thought I could make a bigger impact there,” he recalled.

If McEown seems young to be a CEO of such a large firm, that’s not a coincidence. The firm’s average partner age is about 44 to 45, and it has 15 partners under the age of 35. “That’s a testament to how quickly we’re growing and developing talent,” McEown related. “It boils down to passion. If you have a passion for what you are doing, it’s easier to put in the long hours and hard work. There was never a point in my career when I did anything just for the money. It was always about the opportunity to learn something new, implement something new, or enhance my growth.” Many of McEown’s fast-rising peers feel the same.

Four core principles have guided McEown throughout his career.

1. Culture of growth (firmwide and personal);
2. Willingness to step into difficult situations and always say yes;
3. Focus on relationships;
4. Recruiting, retaining and developing talent.

Culture of growth

Early in his career, McEown said he gravitated to partners who were excelling at business development. “They  seemed to have a lot more control over their careers,” he recalled. “At a young age, I told myself: ‘I’m going to be the one who goes out and helps grow the business by finding new clients, by getting involved in the community, by networking with folks in the local business community, and by establishing my circle of influence.” McEown brought in his first client when he was just a senior, and he said that enabled him to carve out his niche much faster.

“Our firm has a passion for growth,” he said. “We know if we’re not growing, we’re not going to be able to create new partners and promote more people from within. There is nothing more satisfying than seeing those below you achieve success and further their careers.”

Professional growth

Like McEown, I’ve found growth isn’t just about enhancing firm revenue; it’s about enhancing personal development. According to McEown, when you’re early in your career — staff to mid-manager — you need the proverbial 10,000 hours of experience to really learn the craft and the trade. Then as you progress, he said you need to start focusing on the other side of the business that often gives accountants trouble — soft skills, mentoring and developing additional ways to help clients beyond the pure service line that you’re working in. 

McEown said Whitley Penn’s NextGen program takes high-performing seniors and teaches them how to learn next level soft skills, client development skills, mentoring and training skills. The firm’s Growth Champions program is for experienced senior managers or managing directors who are on the path to partner. He said that’s where participants learn how to do a deep dive into the business of public accounting and a prospective client’s business. It’s also where they learn to describe succinctly how Whitley Penn can help a client not just through the service line they’re currently in (i.e., audit or tax), but through its wealth management, client accounting and advisory services (CAAS), digital, deal advisory group, or any of its other advisory service lines. 

Willingness to step into tough situations

From the earliest age, McEown said he always played the role of “fixer” — the person who would take on the jobs (or clients) that no one else wanted. For example, in the early days of his career, Whitley Penn was doing a lot of energy work but wasn’t getting a lot of private equity energy work. So, he took on the challenge of getting to know the folks in the PE energy space and bring them in as clients.

“In 2016, I moved to our Houston office which wasn’t growing as quickly as Whitley Penn is used to,” recalled McEown. “I took it upon myself to convince the firm’s executive committee that there was a huge opportunity in Houston where the massive energy market is based. I told them I would move my family to Houston if they let me have the role of the Houston office managing partner to see if I could change things.” 

At the time, McEown said the Houston office was only doing about $10 million in business. In 2025, Whitley Penn expects the Houston office to hit $50 million. “You can’t be afraid to fail,” said McEown. “When you swing for the fences, you’re going to strike out sometimes, but that’s the only way to learn and get better.” 

Building relationships

Whether it’s navigating your own firm, handling existing clients or breaking into new markets, McEown said you can never stop building relationships. He recalled having more strikeouts than home runs in his first two years in Houston, and it entailed a lot of cold-calling and reaching out to energy leaders for breakfast, lunch, dinner or drinks…anything to develop new relationships and opportunities.

Since the Houston office was small, McEown and his team not only had to find the work themselves, but then do the work, too. “It was a lot of late nights, but it was fun and some of the most rewarding times I’ve had at the firm because I was able to cause change quickly,” stated McEown.

Another valuable lesson McEown learned was, “If you don’t ask, you don’t get.” He said you must be willing to reach out to people and say, “Hey can you introduce me to friends who may need our services.” Or, “Who are you using? Are you happy with their service? If not, how about letting Whitley Penn bid on your work?” 

“Don’t wait for things to happen; make them happen,” he said.

McEown added, “When it comes to client service, I tell our team all the time: ‘If you get a client call in the morning, you need to return that call by the afternoon. If you get a call in the afternoon, you need to return it by the following morning.'” 

McEown believes clients must always feel they’re a priority for his firm because “so many of our competitors don’t treat them that way.” He frequently reminds his staff: “Don’t just be the auditor. Go into the client’s office and ask about their family. Find out what’s going on in their life beyond the workplace.” McEown believes that once you build a client relationship and earn their trust, you can afford to make a few mistakes. “However, if you’re just an email or an invoice, that’s when you become a commodity and they’re going to jump to the next firm,” he said.

Recruiting and retaining talent

Long before COVID and the great talent shortage, McEown said his firm has always taken recruiting very seriously and done well at it. “We get our partners involved at all levels, including on-campus recruiting. It’s not just our staff or paid recruiters. The partners give presentations, get to know people and shake hands. Even during busy season, our partners know they need to roll up their sleeves and get on campus and engage with the students. Our talent is the lifeblood of the firm and we view it as a critical part of our secret sauce.”

Like McEown I’ve found that ultimately we’re responsible for our own career path. Find what you’re passionate about and let others at the firm move you along. What is your firm doing to recruit and develop talent and keep growing? I’d like to hear more.

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Accounting

Accounting firms seeing increased profits

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Accounting firms are reporting bigger profits and more clients, according to a new report.

The report, released Monday by Xero, found that nearly three-quarters (73%) of firms reported increased profits over the past year and 56% added new clients thanks to operational efficiency and expanded service offerings.

Some 85% of firms now offer client advisory services, a big spike from 41% in 2023, indicating a strategic shift toward delivering forward-looking financial guidance that clients increasingly expect.

AI adoption is also reshaping the profession, with 80% of firms confident it will positively affect their practice. Currently, the most common use cases for AI include: delivering faster and more responsive client services (33%), enhancing accuracy by reducing bookkeeping and accounting errors (33%), and streamlining workflows through the automation of routine tasks (32%).

“The widespread adoption of AI has been a turning point for the accounting profession, giving accountants an opportunity to scale their impact and take on a more strategic advisory role,” said Ben Richmond, managing director, North America, at Xero, in a statement. “The real value lies not just in working more efficiently, but working smarter, freeing up time to elevate the human element of the profession and in turn, strengthen client relationships.”

Some of the main challenges faced by firms include economic uncertainty (38%), mastering AI (36%) and rising client expectations for strategic advice (35%). 

While 85% of firms have embraced cloud platforms, a sizable number still lag behind, missing out on benefits such as easier data access from anywhere (40%) and enhanced security (36%).

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Accounting

Private equity is investing in accounting: What does that mean for the future of the business?

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Private equity firms have bought five of the top 26 accounting firms in the past three years as they mount a concerted strategy to reshape the industry. 

The trend should not come as a surprise. It’s one we’ve seen play out in several industries from health care to insurance, where a combination of low-risk, recurring revenue, scalability and an aging population of owners create a target-rich environment. For small to midsized accounting firms, the trend is exacerbated by a technological revolution that’s truly transforming the way accounting work is done, and a growing talent crisis that is threatening tried-and-true business models.

How will this type of consolidation affect the accounting business, and what do firms and their clients need to be on the lookout for as the marketplace evolves?

Assessing the opportunity… and the risk

First and foremost, accounting firm owners need to be aware of just how desirable they are right now. While there has been some buzz in the industry about the growing presence of private equity firms, most of the activity to date has focused on larger, privately held firms. In fact, when we recently asked tax professionals about their exposure to private equity funding in our 2025 State of Tax Professionals Report, we found that just 5% of firms have actually inked a deal and only 11% said they are planning to look, or are currently looking, for a deal with a private equity firm. Another 8% said they are open to discussion. On the one hand, that’s almost a quarter of firms feeling open to private equity investments in some way. But the lion’s share of respondents —  87% — said they were not interested.

Recent private equity deal volume suggests that the holdouts might change their minds when they have a real offer on the table. According to S&P Global, private equity and venture capital-backed deal value in the accounting, auditing and taxation services sector reached more than $6.3 billion in 2024, the highest level since 2015, and the trend shows no signs of slowing. Firm owners would be wise to start watching this trend to see how it might affect their businesses — whether they are interested in selling or not.

Focus on tech and efficiencies of scale

The reason this trend is so important to everyone in the industry right now is that the private equity firms entering this space are not trying to become accountants. They are looking for profitable exits. And they will do that by seizing on a critical inflection point in the industry that’s making it possible to scale accounting firms more rapidly than ever before by leveraging technology to deliver a much wider range of services at a much lower cost. So, whether your firm is interested in partnering with private equity or dead set on going it alone, the hyperscaling that’s happening throughout the industry will affect you one way or another.

Private equity thrives in fragmented businesses where the ability to roll up companies with complementary skill sets and specialized services creates an outsized growth opportunity. Andrew Dodson, managing partner at Parthenon Capital, recently commented after his firm took a stake in the tax and advisory firm Cherry Bekaert, “We think that for firms to thrive, they need to make investments in people and technology, and, obviously, regulatory adherence, to really differentiate themselves in the market. And that’s going to require scale and capital to do it. That’s what gets us excited.”

Over time, this could reshape the industry’s market dynamics by creating the accounting firm equivalent of the Traveling Wilburys — supergroups capable of delivering a wide range of specialized services that smaller, more narrowly focused firms could never previously deliver. It could also put downward pressure on pricing as these larger, platform-style firms start finding economies of scale to deliver services more cost-effectively.

The technology factor

The great equalizer in all of this is technology. Consistently, when I speak to tax professionals actively working in the market today, their top priorities are increased efficiency, growth and talent. Firms recognize they need to streamline workflows and processes through more effective use of technology, and they are investing heavily in AI, automation and data analytics capabilities to do that. Private equity firms, of course, are also investing in tech as they assemble their tax and accounting dream teams, in many cases raising the bar for the industry.

The question is: Can independent firms leverage technology fast enough to keep up with their deep-pocketed competition?

Many firms believe they can, with some even going so far as to publicly declare their independence.  Regardless of the path small to midsized firms take to get there, technology-enabled growth is going to play a key role in the future of the industry. Market dynamics that have been unfolding for the last decade have been accelerated with the introduction of serious investors, and everyone in the industry — large and small — is going to need to up their games to stay competitive.

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Accounting

Trump tax bill would help the richest, hurt the poorest, CBO says

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The House-passed version of President Donald Trump’s massive tax and spending bill would deliver a financial blow to the poorest Americans but be a boon for higher-income households, according to a new analysis from the Congressional Budget Office.

The bottom 10% of households would lose an average of about $1,600 in resources per year, amounting to a 3.9% cut in their income, according to the analysis released Thursday. Those decreases are largely attributable to cuts in the Medicaid health insurance program and food aid through the Supplemental Nutrition Assistance Program.

Households in the highest 10% of incomes would see an average $12,000 boost in resources, amounting to a 2.3% increase in their incomes. Those increases are mainly attributable to reductions in taxes owed, according to the report from the nonpartisan CBO.

Households in the middle of the income distribution would see an increase in resources of $500 to $1,000, or between 0.5% and 0.8% of their income. 

The projections are based on the version of the tax legislation that House Republicans passed last month, which includes much of Trump’s economic agenda. The bill would extend tax cuts passed under Trump in 2017 otherwise due to expire at the end of the year and create several new tax breaks. It also imposes new changes to the Medicaid and SNAP programs in an effort to cut spending.

Overall, the legislation would add $2.4 trillion to US deficits over the next 10 years, not accounting for dynamic effects, the CBO previously forecast.

The Senate is considering changes to the legislation including efforts by some Republican senators to scale back cuts to Medicaid.

The projected loss of safety-net resources for low-income families come against the backdrop of higher tariffs, which economists have warned would also disproportionately impact lower-income families. While recent inflation data has shown limited impact from the import duties so far, low-income families tend to spend a larger portion of their income on necessities, such as food, so price increases hit them harder.

The House-passed bill requires that able-bodied individuals without dependents document at least 80 hours of “community engagement” a month, including working a job or participating in an educational program to qualify for Medicaid. It also includes increased costs for health care for enrollees, among other provisions.

More older adults also would have to prove they are working to continue to receive SNAP benefits, also known as food stamps. The legislation helps pay for tax cuts by raising the age for which able bodied adults must work to receive benefits to 64, up from 54. Under the current law, some parents with dependent children under age 18 are exempt from work requirements, but the bill lowers the age for the exemption for dependent children to 7 years old. 

The legislation also shifts a portion of the cost for federal food aid onto state governments.

CBO previously estimated that the expanded work requirements on SNAP would reduce participation in the program by roughly 3.2 million people, and more could lose or face a reduction in benefits due to other changes to the program. A separate analysis from the organization found that 7.8 million people would lose health insurance because of the changes to Medicaid.

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