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Inside the 2024 Best Firms for Young Accountants

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What’s the secret to recruiting and retaining the next generation of accountants?

It’s a combination of trust, flexibility and investment, according to the 2024 class of Best Firms for Young Accountants (see the list on page 10).

In a professional landscape stressed by an ongoing talent shortage, fostering an attractive firm culture where young talent wants to work and stay is more important than ever. That involves identifying their needs and wants, which differ from those of previous generations.

Young talent wants the opportunity to grow and to feel trusted by their firms, but they also value work-life balance. They want to feel fulfilled by their professional lives and still have the time to enjoy their personal lives.

While each of the Best Firms for Young Accountants takes its own approach to retaining talent, all of their efforts point to the shared themes of trust, flexibility and professional development.

“Basically anything that needs to cater to your life, we’re up for it because we want to keep our good people, and happy people make happy workers,” said talent and engagement coordinator Kendra Anderson at Rudler, a Fort Wright, Kentucky-based firm with more than 60 employees.

Establishing trust

In a shrinking talent market, the search for new talent is shifting further upstream in the pipeline. Many firms are extending internship offers to college students as young as sophomores and beginning outreach programs to high schools.

Building out a robust internship program is a great way to build for the future, according to Holly Feltenberger, director of talent acquisition and retention at McKonly & Asbury, a Camp Hill, Pennsylvania-based firm with over 120 employees: “If you don’t have the students coming in to learn and grow, then you’re going to stagnate, and your employees are going to stagnate and they’re going to be, I think, unhappy.”

Hannis T. Bourgeois' young professionals group hosts one of its regular social events.

Hannis T. Bourgeois’ young professionals group hosts one of its regular social events.

A student’s internship experience is crucial to their decision to stay at the firm. That means training them and trusting them with real work — not just having them push paper. “We expect you to do the same job,” Janice Snyder, assurance and HR partner at McKonly & Asbury, said. “We’re not putting on a show. We want you to know what it’s really like to work here.”

Meanwhile, Austin, Texas-based Maxwell Locke & Ritter focuses its recruiting efforts on experienced hires with five or more years of experience. By focusing on this demographic, new hires require less training than interns and can hit the ground running, clients are better served, engagement teams can be slimmer, and the firm experiences lower turnover.

One significant application of trust is remote work. At Maxwell Locke & Ritter, “We don’t have a policy. We basically tell people to work what’s best for them,” leading partner Kyle Park said. “We expect you to be available and accessible — not only to people inside the firm, but to your clients — and as long as you are, we don’t really care where you’re at. … We treat everyone as a professional. We’re not babysitting or hand-holding anyone.”

Of the firm’s 138 employees, roughly a third are remote and based outside the office’s locality, another third are remote and local, and the remaining third work a range of schedules from hybrid to fully in office.

Meanwhile, WilkinGuttenplan, based in East Brunswick, New Jersey, has employees working across 11 states. Of its 138 employees, “pretty much everybody” is remote unless they choose to work in the office, said talent acquisition and development manager Fatima Sabir.

“People have different obligations outside of work, so we want to make it easy for them,” Sabir said. “That correlates to working parents, but it doesn’t even have to be working parents — it could be anybody. You could be taking care of your own parents. You could have a dog. Whatever the case is, obviously we know these individuals are important to you, even pets.”

Susan Yohn, director of HR at Brown Plus, a 124-person firm in Camp Hill, Pennsylvania, explained the benefits of allowing employees the freedom to work from home: “What it has allowed us to do is retain our team members. … We are able to look outside of our geographical region for talent. The talent shortage is real, so we’re able to bring in great talent from different locations.”

Transparent leadership and upper management is also crucial to fostering a culture of trust that retains young accountants. At Brown Plus, leadership is very visible: “For every new hire that comes in, we have a morning mixer for them where people can come down and talk to them and just say hi. We provide breakfast and just kind of get them more acquainted with people in the firm,” Yohn said.

There needs to be a consistent message between what people hear and what people see. Management must practice what they preach. That increases trust and, in turn, opens the door for candid conversations and feedback.

The Brown Plus tax team takes on an escape room challenge

The Brown Plus tax team takes on an escape room challenge.

The Brown Plus Emerging Professionals group facilitates just that. The group is comprised of employees with zero to seven years of experience. Together, they host volunteering and networking events, as well as lunch-and-learns. Once a year, BEP members present their feedback and concerns to the board and offer suggestions for improvement. “Last year, our paid parental leave policy paid for two weeks of paid leave, but they were looking to increase that. So we increased to three weeks of paid leave,” Yohn said.

Groups and committees such as these give young people a stake in the firm without being a stakeholder. Allowing them to contribute ideas and shape the firm fosters a sense of belonging.

Even something as simple as the dress code comes down to trust, too. The best firms all follow a “dress for your day” or “dress to your client” policy. So on days with no meetings, employees are welcome to wear jeans and sneakers, or even shorts and hoodies in some offices. On days they meet with clients, they’re expected to dress to the client’s standard.

“How someone is dressed doesn’t affect how they do their jobs,” McKonly & Asbury’s Snyder said. “When we go to our clients, we dress how they dress. If the client is in suits, we’re in suits. If our client wants us to wear jeans, then we’re going to wear jeans. We’re going to respect their wishes. But when someone’s in our office, it just doesn’t matter.”

Making the investment

Next-generation accountants want their firm to invest in them as much as they’re investing in the firm. That’s why the top Best Firms for Young Accountants all have professional development in common. That can look like reimbursements for continued education, CPE courses and tracking, CPA exam prep, days off for taking the exam, bonuses for passing, and support groups for those studying.

“There’s a lot more to development than just doing a job,” McKonly & Asbury’s Feltenberger said. “There’s a lot more relationally, there’s a lot more emotional intelligence that people have to develop … People don’t realize that.”

At her firm, that looks like interns being assigned a buddy when they start. This is the “baseline,” Feltenberger said. “When you don’t feel comfortable going to your supervisor or direct report, you can ask your buddy questions. You can be a little more open and honest and feel more comfortable.”

Everyone at the firm also receives a direct report — a manager who is personally invested in driving their career and works with partners and leaders to facilitate that employee’s growth — as well as a mentor, whom the employee chooses.

Keeping it real

The focus on mental wellness and enabling work-life balance is perhaps among the most important aspects of what makes these firms the best for young people, who simply want to be treated as human beings.

That means feeling heard and seen. “Bring it on. Tell us what you don’t like,” Snyder said. “I have meetings with younger staff and say, ‘Tell me something you think I don’t want to hear.'”

WilkinGuttenplan utilizes a commitment schedule basis rather than implementing across-the-board hours requirements. Accountants decide on a minimum target of hours worked (billable and nonbillable) that they want to meet through the year. “Do they want to just work that minimum target, or do they want to exceed that minimum target?” Sabir said. “We give them the opportunity to tell us what makes sense for them.”

There, accountants can start their day whenever it works best for them, whether that’s 8 a.m. or 11 p.m., and the firm encourages people to establish boundaries and push back if they are asked to work outside of their set schedule.

“That’s kind of our human approach to everything,” Sabir explained. “When we get on calls, we understand we’re all humans, and it’s a very comfortable environment where you can vocalize and have open communication, candid feedback, everybody truly just understands one another.”

Members of Maxwell Locke & Ritter’s tax team enjoy the annual overnight retreat

Members of Maxwell Locke & Ritter’s tax team enjoy the annual overnight retreat.

At Rudler, Anderson finds unique ways to plan fun, de-stressing activities for both in-office and remote employees. “Anything that we do in office, I try to make a version of it that caters to the remote people,” she said.

During tax season, for example, they hire a massage company to come to the office, while remote workers get mailed an at-home spa kit. On Valentine’s Day, Anderson took inspiration from nostalgic elementary school years and had employees decorate tissue boxes to collect candy and cards. “Of course one of the guys had to do a beer box,” she joked. “We just try to keep it really lighthearted.”

“Whatever a person needs to flourish mentally, we really try to cater to that,” Anderson continued. “Burnout, we know that’s real. That’s why we do a lot of fun things throughout tax season, like the coffee carts, playing games, weekly bingo, massages.”

These firms also adhere to their core values and make tangible, consistent efforts to demonstrate them.

“We’re flexible. We’re very employee-friendly. By flexible, I mean in terms of working hours — where you work, how you work, that type of thing. Friendly, meaning we want you to live life outside of the office,” Maxwell Locke & Ritter’s Park said. “We have a saying that no success at work is worth failure at home, and you can interpret that however you want it to be.”

“We genuinely care about one another,” Holocombe added. “We care about each other as employees and coworkers, but we really care about each other as people.”

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Senate unveils plan to fast-track tax cuts, debt limit hike

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Senate Republicans unveiled a budget blueprint designed to fast-track a renewal of President Donald Trump’s tax cuts and an increase to the nation’s borrowing limit, ahead of a planned vote on the resolution later this week. 

The Senate plan will allow for a $4 trillion extension of Trump’s tax cuts and an additional $1.5 trillion in further levy reductions. The House plan called for $4.5 trillion in total cuts.

Republicans say they are assuming that the cost of extending the expiring 2017 Trump tax cuts will cost zero dollars.

The draft is a sign that divisions within the Senate GOP over the size and scope of spending cuts to offset tax reductions are closer to being resolved. 

Lawmakers, however, have yet to face some of the most difficult decisions, including which spending to cut and which tax reductions to prioritize. That will be negotiated in the coming weeks after both chambers approve identical budget resolutions unlocking the process.

The Senate budget plan would also increase the debt ceiling by up to $5 trillion, compared with the $4 trillion hike in the House plan. Senate Republicans say they want to ensure that Congress does not need to vote on the debt ceiling again before the 2026 midterm elections. 

“This budget resolution unlocks the process to permanently extend proven, pro-growth tax policy,” Senate Finance Chairman Mike Crapo, an Idaho Republican, said. 

The blueprint is the latest in a multi-step legislative process for Republicans to pass a renewal of Trump’s tax cuts through Congress. The bill will renew the president’s 2017 reductions set to expire at the end of this year, which include lower rates for households and deductions for privately held businesses. 

Republicans are also hoping to include additional tax measures to the bill, including raising the state and local tax deduction cap and some of Trump’s campaign pledges to eliminate taxes on certain categories of income, including tips and overtime pay.

The plan would allow for the debt ceiling hike to be vote on separately from the rest of the tax and spending package. That gives lawmakers flexibility to move more quickly on the debt ceiling piece if a federal default looms before lawmakers can agree on the tax package.

Political realities

Senate Majority Leader John Thune told reporters on Wednesday, after meeting with Trump at the White House to discuss the tax blueprint, that he’s not sure yet if he has the votes to pass the measure.

Thune in a statement said the budget has been blessed by the top Senate ruleskeeper but Democrats said that it is still vulnerable to being challenged later.

The biggest differences in the Senate budget from the competing House plan are in the directives for spending cuts, a reflection of divisions among lawmakers over reductions to benefit programs, including Medicaid and food stamps. 

The Senate plan pares back a House measure that calls for at least $2 trillion in spending reductions over a decade, a massive reduction that would likely mean curbing popular entitlement programs.

The Senate GOP budget grants significantly more flexibility. It instructs key committees that oversee entitlement programs to come up with at least $4 billion in cuts. Republicans say they expect the final tax package to contain much larger curbs on spending.

The Senate budget would also allow $150 billion in new spending for the military and $175 billion for border and immigration enforcement.

If the minimum spending cuts are achieved along with the maximum tax cuts, the plan would add $5.8 trillion in new deficits over 10 years, according to the Committee for a Responsible Federal Budget.

The Senate is planning a vote on the plan in the coming days. Then it goes to the House for a vote as soon as next week. There, it could face opposition from spending hawks like South Carolina’s Ralph Norman, who are signaling they want more aggressive cuts. 

House Speaker Mike Johnson can likely afford just two or three defections on the budget vote given his slim majority and unified Democratic opposition.

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How asset location decides bond ladder taxes

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Financial advisors and clients worried about stock volatility and inflation can climb bond ladders to safety — but they won’t find any, if those steps lead to a place with higher taxes.

The choice of asset location for bond ladders in a client portfolio can prove so important that some wealthy customers holding them in a taxable brokerage account may wind up losing money in an inflationary period due to the payments to Uncle Sam, according to a new academic study. And those taxes, due to what the author described as the “dead loss” from the so-called original issue discount compared to the value, come with an extra sting if advisors and clients thought the bond ladder had prepared for the rise in inflation.

Bond ladders — whether they are based on Treasury inflation-protected securities like the strategy described in the study or another fixed-income security — provide small but steady returns tied to the regular cadence of maturities in the debt-based products. However, advisors and their clients need to consider where any interest payments, coupon income or principal accretion from the bond ladders could wind up as ordinary income, said Cal Spranger, a fixed income and wealth manager with Seattle-based Badgley + Phelps Wealth Managers.

“Thats going to be the No. 1 concern about, where is the optimal place to hold them,” Spranger said in an interview. “One of our primary objectives for a bond portfolio is to smooth out that volatility. … We’re trying to reduce risk with the bond portfolio, not increase risks.”

READ MORE: Why laddered bond portfolios cover all the bases

The ‘peculiarly bad location’ for a bond ladder

Risk-averse planners, then, could likely predict the conclusion of the working academic paper, which was posted in late February by Edward McQuarrie, a professor emeritus in the Leavey School of Business at Santa Clara University: Tax-deferred retirement accounts such as a 401(k) or a traditional individual retirement account are usually the best location for a Treasury inflation-protected securities ladder. The appreciation attributes available through an after-tax Roth IRA work better for equities than a bond ladder designed for decumulation, and the potential payments to Uncle Sam in brokerage accounts make them an even worse asset location.

“Few planners will be surprised to learn that locating a TIPS ladder in a taxable account leads to phantom income and excess payment of tax, with a consequent reduction in after-tax real spending power,” McQuarrie writes. “Some may be surprised to learn just how baleful that mistake in account location can be, up to and including negative payouts in the early years for high tax brackets and very high rates of inflation. In the worst cases, more is due in tax than the ladder payout provides. And many will be surprised to learn how rapidly the penalty for choosing the wrong asset location increases at higher rates of inflation — precisely the motivation for setting up a TIPS ladder in the first place. Perhaps the most surprising result of all was the discovery that excess tax payments in the early years are never made up. [Original issue discount] causes a dead loss.”

The Roth account may look like a healthy alternative, since the clients wouldn’t owe any further taxes on distributions from them in retirement. But the bond ladder would defeat the whole purpose of that vehicle, McQuarrie writes.

“Planners should recognize that a Roth account is a peculiarly bad location for a bond ladder, whether real or nominal,” he writes. “Ladders are decumulation tools designed to provide a stream of distributions, which the Roth account does not otherwise require. Locating a bond ladder in the Roth thus forfeits what some consider to be one of the most valuable features of the Roth account. If the bond ladder is the only asset in the Roth, then the Roth itself will have been liquidated as the ladder reaches its end.”

READ MORE: How to hedge risk with annuity ladders

RMD advantages

That means that the Treasury inflation-protected securities ladder will add the most value to portfolios in a tax-deferred account (TDA), which McQuarrie acknowledges is not a shocking recommendation to anyone familiar with them. On the other hand, some planners with clients who need to begin required minimum distributions from their traditional IRA may reap further benefits than expected from that location.

“More interesting is the demonstration that the after-tax real income received from a TIPS ladder located in a TDA does not vary with the rate of inflation, in contrast to what happens in a taxable account,” McQuarrie writes. “Also of note was the ability of most TIPS ladders to handle the RMDs due, and, at higher rates of inflation, to shelter other assets from the need to take RMDs.”

The present time of high yields from Treasury inflation-protected securities could represent an ample opportunity to tap into that scenario.

“If TIPS yields are attractive when the ladder is set up, distributions from the ladder will typically satisfy RMDs on the ladder balance throughout the 30 years,” McQuarrie writes. “The higher the inflation experienced, the greater the surplus coverage, allowing other assets in the account to be sheltered in part from RMDs by means of the TIPS ladder payout. However, if TIPS yields are borderline unattractive at ladder set up, and if the ladder proved unnecessary because inflation fell to historically low levels, then there may be a shortfall in RMD coverage in the middle years, requiring either that TIPS bonds be sold prematurely, or that other assets in the TDA be tapped to cover the RMD.”

READ MORE: A primer on the IRA ‘bridge’ to bigger Social Security benefits

The key takeaways on bond ladders

Other caveats to the strategies revolve around any possible state taxes on withdrawals or any number of client circumstances ruling out a universal recommendation. The main message of McQuarrie’s study serves as a warning against putting the ladder in a taxable brokerage account.

“Unsurprisingly, the higher the client’s tax rate, the worse the outcomes from locating a TIPS ladder in taxable when inflation rages,” he writes. “High-bracket taxpayers who accurately foresee a surge in future inflation, and take steps to defend against it, but who make the mistake of locating their TIPS ladder in taxable, can end up paying more in tax to the government than is received from the TIPS ladder during the first year or two.”

For municipal or other types of tax-exempt bonds, though, a taxable account is “the optimal place,” Spranger said. Convertible Treasury or corporate bonds show more similarity with the Treasury inflation-protected securities in that their ideal location is in a tax-deferred account, he noted.

Regardless, bonds act as a crucial core to a client’s portfolio, tamping down on the risk of volatility and sensitivity to interest rates. And the right ladder strategies yield more reliable future rates of returns for clients than a bond ETF or mutual fund, Spranger said.

“We’re strong proponents of using individual bonds, No. 1 so that we can create bond ladders, but, most importantly, for the certainty that individual bonds provide,” he said.

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Why IRS cuts may spare a unit that facilitates mortgages

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Loan applicants and mortgage companies often rely on an Internal Revenue Service that’s dramatically downsizing to help facilitate the lending process, but they may be in luck.

That’s because the division responsible for the main form used to allow consumers to authorize the release of income-tax information to lenders is tied to essential IRS operations.

The Income Verification Express Service could be insulated from what NMN affiliate Accounting Today has described of a series of fluctuating IRS cuts because it’s part of the submission processing unit within wage and investment, a division central to the tax bureau’s purpose.

“It’s unlikely that IVES will be impacted due to association within submission processing,” said Curtis Knuth, president and CEO of NCS, a consumer reporting agency. “Processing tax returns and collecting revenue is the core function and purpose of the IRS.”

Knuth is a member of the IVES participant working group, which is comprised of representatives from companies that facilitate processing of 4506-C forms used to request tax transcripts for mortgages. Those involved represent a range of company sizes and business models.

The IRS has planned to slash thousands of jobs and make billions of dollars of cuts that are still in process, some of which have been successfully challenged in court.

While the current cuts might not be a concern for processing the main form of tax transcript requests this time around, there have been past issues with it in other situations like 2019’s lengthy government shutdown.

President Trump recently signed a continuing funding resolution to avert a shutdown. But it will run out later this year, so the issue could re-emerge if there’s an impasse in Congress at that time. Republicans largely dominate Congress but their lead is thinner in the Senate.

The mortgage industry will likely have an additional option it didn’t have in 2019 if another extended deadlock on the budget emerges and impedes processing of the central tax transcript form.

“It absolutely affected closings, because you couldn’t get the transcripts. You couldn’t get anybody on the phone,” said Phil Crescenzo Jr., vice president of National One Mortgage Corp.’s Southeast division.

There is an automated, free way for consumers to release their transcripts that may still operate when there are issues with the 4506-C process, which has a $4 surcharge. However, the alternative to the 4506-C form is less straightforward and objective as it’s done outside of the mortgage process, requiring a separate logon and actions.

Some of the most recent IRS cuts have targeted technology jobs and could have an impact on systems, so it’s also worth noting that another option lenders have sometimes elected to use is to allow loans temporarily move forward when transcript access is interrupted and verified later. 

There is a risk to waiting for verification or not getting it directly from the IRS, however, as government-related agencies hold mortgage lenders responsible for the accuracy of borrower income information. That risk could increase if loan performance issues become more prevalent.

Currently, tax transcripts primarily come into play for government-related loans made to contract workers, said Crescenzo.

“That’s the only receipt that you have for a self-employed client’s income to know it’s valid,” he said.

The home affordability crunch and rise of gig work like Uber driving has increased interest in these types of mortgages, he said. 

Contract workers can alternatively seek financing from the private non-qualified mortgage market where bank statements could be used to verify self-employment income, but Crescenzo said that has disadvantages related to government-related loans.

“Non QM requires higher downpayments and interest rates than traditional financing,” he said.

In the next couple years, regional demand for loans based on self-employment income could rise given the federal job cuts planned broadly at public agencies, depending on the extent to which court challenges to them go through.

Those potential borrowers will find it difficult to get new mortgages until they can establish more of a track record with their new sources of income, in most cases two years from a tax filing perspective. 

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