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IRS commissioner Danny Werfel defends budget as tax season concludes

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Internal Revenue Service commissioner Danny Werfel testified Tuesday at a hearing of the Senate Finance Committee to discuss this past tax season and the proposed budget for carrying out the agency’s future plans.

“I’m pleased to report the 2024 tax season opened on schedule on January 29, and we’ve seen a historic filing season unfolding since then,” Werfel said in his opening statement. “Through March 30, the IRS received more than 90.3 million individual income tax returns and issued more than 60.8 million refunds for more than $185.6 billion. Going into the final days of tax season, the Inflation Reduction Act funding has enabled the IRS to have one of its best filing seasons ever in terms of customer service.”

He noted that wait times and the level of service on the IRS’s main phone lines have improved, and the agency has dramatically expanded service in its walk-in sites, increasing hours and serving more taxpayers. However, one lawmaker grumbled that even if the IRS employees are answering the phone faster, that doesn’t mean constituents are getting the help they need.

IRS Commissioner Danny Werfel testifying before the Senate Finance Committee

IRS Commissioner Danny Werfel testifying before the Senate Finance Committee

Werfel noted that the new and expanded tools on IRS.gov are getting heavy use, and increased funding from the Inflation Reduction Act of 2022 has enabled the IRS to begin making inroads in addressing the tax gap and tax evasion. 

“Our compliance work includes focusing on delinquency and non-filing among high-income individuals, as well as leveraging artificial intelligence and hiring subject matter experts to find tax evasion among our largest and most complex partnerships and corporations,” Werfel said. 

He asked for continued funding for the IRS after Congress rescinded approximately $20 billion of the $80 billion that was supposed to go to the IRS under the Inflation Reduction Act after a deal last year to avert a debt limit default.

The Biden administration’s fiscal year 2025 budget proposal would restore and maintain the full IRA investment in the IRS through 2034 to avoid funding cliffs that would dramatically degrade ability in many different areas, including taxpayer services beginning in 2026. Werfel argued that sustained funding would allow the agency to build on the successes of the 2024 filing season and make further phone service improvements. The IRS would also be able to provide additional digital tools for taxpayers, such as the Direct File pilot program for free tax filing that the IRS launched last month, while upgrading its data security to stay a step ahead of cyberattacks and disrupt tax scams. 

Senate Finance Committee chairman Ron Wyden, D-Oregon, praised the Direct File pilot. “Anybody who denies that the Direct File pilot was a huge success must be living in another universe,” he said during his opening statement. “It was open to a fairly small percentage of taxpayers, but the reviews it got from its initial users were overwhelmingly positive. Frankly, it seems like a whole lot of people were pleasantly stunned that a federal agency — particularly one as frequently vilified as the IRS — was able to build a helpful website that works. The tens of thousands of taxpayers who used Direct File this year collectively saved millions on fees they would have paid to one of the tax software giants. The website was user-friendly. It was quick and easy to use. It didn’t hassle users with upcharges for add-on services they didn’t need.” 

“In short, with Direct File, the IRS built a good tool that people like because it saves Americans time and money,” Wyden continued. “No surprise then that the people who oppose it are absolutely furious and doing everything they can to stop it from expanding. The detractors said it didn’t attract enough users, but tens of thousands of new users came in over the last week, and the IRS hit its goal of 100,000 taxpayers using the system. There’s no doubt this will become more popular every year.”

The ranking Republican on the committee, Sen. Mike Crapo, R-Idaho, criticized the Direct File program, and a number of other Republicans questioned why the IRS didn’t use the “off-the-shelf” tax prep software instead of developing its own program. 

“An emblematic example of the ‘just spend more, no questions asked’ approach is the Direct File program,” Crapo said in his opening remarks. “Despite there already being multiple free filing programs offered by the IRS, the agency embarked on a redundant government-run tax preparation project, complete with all attendant inefficiencies and conflicts-of-interest.”

He pointed to a report last week from the Government Accountability Office that put the cost of the program as exceeding $100 million just through fiscal year 2024 while only serving 100,000 taxpayers this year.

“In contrast, the federal government spends less than $5 million a year to have two to three million taxpayers served in one of its free income tax preparation programs,” said Crapo. “Were the IRS to use this year’s Direct File spending to pay third-party providers to prepare and file returns instead, literally hundreds of times the number of taxpayers could file for free. The IRS spending hundreds of millions of its finite funding to simply ‘test’ the utility of doing something that can already be done more efficiently, with better outcomes and without very real conflicts, while simultaneously pleading for more funding calls for more oversight.”

Werfel defended the usefulness of the program, and he received support from Democrats on the committee, including Sen. Elizabeth Warren, D-Massachusetts, who has advocated for a free IRS tax-filing program for years. Werfel noted that tax season isn’t yet finished in Massachusetts because taxpayers receive an extra two days due to the Patriots Day holiday.

“Thousands of taxpayers already have successfully used the system, and users are giving the new option positive reviews,” said Werfel. “These early results from Direct File have shown taxpayers like the ease and convenience of the tool. It is important to note that a core part of the IRS’s mission is to meet taxpayers where they are and ensure they have options to fulfill their tax obligations that meet their needs. I want to emphasize that taxpayers will always have choices for how they prepare their taxes. They can file using a trusted tax professional, our Free File program, tax software, or free tax preparation services such as the Volunteer Income Tax Assistance and Tax Counseling for the Elderly programs, or they can file a paper return. We saw an extremely successful filing season involving all of those options. We continue to emphasize that taxpayers should use the filing option that works best for them and their personal financial situation. Direct File is designed to be an additional option for some taxpayers this year that is simple, secure, accurate, and free.”

He pointed out that there was a surge of use of the commercial tax software offered by the Free File members because of the additional publicity about Direct File.

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Accounting

Accounting firms seeing increased profits

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Accounting firms are reporting bigger profits and more clients, according to a new report.

The report, released Monday by Xero, found that nearly three-quarters (73%) of firms reported increased profits over the past year and 56% added new clients thanks to operational efficiency and expanded service offerings.

Some 85% of firms now offer client advisory services, a big spike from 41% in 2023, indicating a strategic shift toward delivering forward-looking financial guidance that clients increasingly expect.

AI adoption is also reshaping the profession, with 80% of firms confident it will positively affect their practice. Currently, the most common use cases for AI include: delivering faster and more responsive client services (33%), enhancing accuracy by reducing bookkeeping and accounting errors (33%), and streamlining workflows through the automation of routine tasks (32%).

“The widespread adoption of AI has been a turning point for the accounting profession, giving accountants an opportunity to scale their impact and take on a more strategic advisory role,” said Ben Richmond, managing director, North America, at Xero, in a statement. “The real value lies not just in working more efficiently, but working smarter, freeing up time to elevate the human element of the profession and in turn, strengthen client relationships.”

Some of the main challenges faced by firms include economic uncertainty (38%), mastering AI (36%) and rising client expectations for strategic advice (35%). 

While 85% of firms have embraced cloud platforms, a sizable number still lag behind, missing out on benefits such as easier data access from anywhere (40%) and enhanced security (36%).

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Accounting

Private equity is investing in accounting: What does that mean for the future of the business?

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Private equity firms have bought five of the top 26 accounting firms in the past three years as they mount a concerted strategy to reshape the industry. 

The trend should not come as a surprise. It’s one we’ve seen play out in several industries from health care to insurance, where a combination of low-risk, recurring revenue, scalability and an aging population of owners create a target-rich environment. For small to midsized accounting firms, the trend is exacerbated by a technological revolution that’s truly transforming the way accounting work is done, and a growing talent crisis that is threatening tried-and-true business models.

How will this type of consolidation affect the accounting business, and what do firms and their clients need to be on the lookout for as the marketplace evolves?

Assessing the opportunity… and the risk

First and foremost, accounting firm owners need to be aware of just how desirable they are right now. While there has been some buzz in the industry about the growing presence of private equity firms, most of the activity to date has focused on larger, privately held firms. In fact, when we recently asked tax professionals about their exposure to private equity funding in our 2025 State of Tax Professionals Report, we found that just 5% of firms have actually inked a deal and only 11% said they are planning to look, or are currently looking, for a deal with a private equity firm. Another 8% said they are open to discussion. On the one hand, that’s almost a quarter of firms feeling open to private equity investments in some way. But the lion’s share of respondents —  87% — said they were not interested.

Recent private equity deal volume suggests that the holdouts might change their minds when they have a real offer on the table. According to S&P Global, private equity and venture capital-backed deal value in the accounting, auditing and taxation services sector reached more than $6.3 billion in 2024, the highest level since 2015, and the trend shows no signs of slowing. Firm owners would be wise to start watching this trend to see how it might affect their businesses — whether they are interested in selling or not.

Focus on tech and efficiencies of scale

The reason this trend is so important to everyone in the industry right now is that the private equity firms entering this space are not trying to become accountants. They are looking for profitable exits. And they will do that by seizing on a critical inflection point in the industry that’s making it possible to scale accounting firms more rapidly than ever before by leveraging technology to deliver a much wider range of services at a much lower cost. So, whether your firm is interested in partnering with private equity or dead set on going it alone, the hyperscaling that’s happening throughout the industry will affect you one way or another.

Private equity thrives in fragmented businesses where the ability to roll up companies with complementary skill sets and specialized services creates an outsized growth opportunity. Andrew Dodson, managing partner at Parthenon Capital, recently commented after his firm took a stake in the tax and advisory firm Cherry Bekaert, “We think that for firms to thrive, they need to make investments in people and technology, and, obviously, regulatory adherence, to really differentiate themselves in the market. And that’s going to require scale and capital to do it. That’s what gets us excited.”

Over time, this could reshape the industry’s market dynamics by creating the accounting firm equivalent of the Traveling Wilburys — supergroups capable of delivering a wide range of specialized services that smaller, more narrowly focused firms could never previously deliver. It could also put downward pressure on pricing as these larger, platform-style firms start finding economies of scale to deliver services more cost-effectively.

The technology factor

The great equalizer in all of this is technology. Consistently, when I speak to tax professionals actively working in the market today, their top priorities are increased efficiency, growth and talent. Firms recognize they need to streamline workflows and processes through more effective use of technology, and they are investing heavily in AI, automation and data analytics capabilities to do that. Private equity firms, of course, are also investing in tech as they assemble their tax and accounting dream teams, in many cases raising the bar for the industry.

The question is: Can independent firms leverage technology fast enough to keep up with their deep-pocketed competition?

Many firms believe they can, with some even going so far as to publicly declare their independence.  Regardless of the path small to midsized firms take to get there, technology-enabled growth is going to play a key role in the future of the industry. Market dynamics that have been unfolding for the last decade have been accelerated with the introduction of serious investors, and everyone in the industry — large and small — is going to need to up their games to stay competitive.

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Trump tax bill would help the richest, hurt the poorest, CBO says

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The House-passed version of President Donald Trump’s massive tax and spending bill would deliver a financial blow to the poorest Americans but be a boon for higher-income households, according to a new analysis from the Congressional Budget Office.

The bottom 10% of households would lose an average of about $1,600 in resources per year, amounting to a 3.9% cut in their income, according to the analysis released Thursday. Those decreases are largely attributable to cuts in the Medicaid health insurance program and food aid through the Supplemental Nutrition Assistance Program.

Households in the highest 10% of incomes would see an average $12,000 boost in resources, amounting to a 2.3% increase in their incomes. Those increases are mainly attributable to reductions in taxes owed, according to the report from the nonpartisan CBO.

Households in the middle of the income distribution would see an increase in resources of $500 to $1,000, or between 0.5% and 0.8% of their income. 

The projections are based on the version of the tax legislation that House Republicans passed last month, which includes much of Trump’s economic agenda. The bill would extend tax cuts passed under Trump in 2017 otherwise due to expire at the end of the year and create several new tax breaks. It also imposes new changes to the Medicaid and SNAP programs in an effort to cut spending.

Overall, the legislation would add $2.4 trillion to US deficits over the next 10 years, not accounting for dynamic effects, the CBO previously forecast.

The Senate is considering changes to the legislation including efforts by some Republican senators to scale back cuts to Medicaid.

The projected loss of safety-net resources for low-income families come against the backdrop of higher tariffs, which economists have warned would also disproportionately impact lower-income families. While recent inflation data has shown limited impact from the import duties so far, low-income families tend to spend a larger portion of their income on necessities, such as food, so price increases hit them harder.

The House-passed bill requires that able-bodied individuals without dependents document at least 80 hours of “community engagement” a month, including working a job or participating in an educational program to qualify for Medicaid. It also includes increased costs for health care for enrollees, among other provisions.

More older adults also would have to prove they are working to continue to receive SNAP benefits, also known as food stamps. The legislation helps pay for tax cuts by raising the age for which able bodied adults must work to receive benefits to 64, up from 54. Under the current law, some parents with dependent children under age 18 are exempt from work requirements, but the bill lowers the age for the exemption for dependent children to 7 years old. 

The legislation also shifts a portion of the cost for federal food aid onto state governments.

CBO previously estimated that the expanded work requirements on SNAP would reduce participation in the program by roughly 3.2 million people, and more could lose or face a reduction in benefits due to other changes to the program. A separate analysis from the organization found that 7.8 million people would lose health insurance because of the changes to Medicaid.

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