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PCAOB inspections show signs of improvement in audit quality

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Auditing firms appear to be making headway on fixing some of the problems identified by the Public Company Accounting Oversight Board.

The results will show up in the inspection reports released next year by the PCAOB detailing the results of 2024 inspections at the largest firms. 

“The 2024 inspections cover audit work that mostly occurred in 2023 and early 2024,” said PCAOB chair Erica Williams during a speech Tuesday at the AICPA & CIMA Conference on Current SEC and PCAOB Developments. “Because this board arrived in early 2022, the audit work that occurred in late 2023 and early 2024 just begins to address the direction and guidance provided under this board. PCAOB staff has indicated that they expect the results of these inspections to provide the first glimpse of progress made by firms in response to calls for improvement of audit quality under this Board.”

She sees that as a reflection of the PCAOB’s efforts to improve audit quality under her tenure. “Today, three years into this board’s tenure, our inspectors are seeing significant improvements from the largest firms,” said Williams. “Results will be reflected in the 2024 inspection reports. To be clear, it will take some time for firms to fully reverse this trend. However, this news signals that the work of this board is taking root.”

However, she acknowledged that problems continue to linger, including a rise in the number of restatements by public companies. She cited a Financial Times article this week that found “the number of U.S. companies forced to withdraw financial statements because of accounting errors has surged to a nine-year high.”

“Restatements are one variable to take into consideration,” said Williams. “And here too, with the increase in restatements, we are beginning to see the results of the slippage of audit quality in prior years. But again, our staff is already seeing improvements. Moreover, we expect even greater improvements when some of our standards, including QC 1000, are fully implemented by the firms.”

PCAOB chair Erica Williams speaking at the AICPA Conference on Current SEC and PCAOB Developments

PCAOB chair Erica Williams speaking at the AICPA Conference on Current SEC and PCAOB Developments

The Securities and Exchange Commission approved the PCAOB’s new QC 1000 quality control standard in September.

“We believe QC 1000 will set the foundation for quality audits for the future,” said Williams. “A firm’s QC system influences virtually all firm activities. When QC systems operate ineffectively, investors are put at risk. But, when QC systems operate effectively, quality audits performed in accordance with applicable professional and legal requirements are likely to follow — leaving investors better protected. It strikes a balance by introducing a risk-based approach that can be applied by firms of varying sizes and complexity, while also imposing requirements to ensure each QC system is designed, implemented and operated with an appropriate level of rigor. Then it sets up a feedback loop, based on monitoring and remediation, designed to drive continuous improvement.”

She urged auditing firms not to lose focus and to continue to make progress on behalf of investors. Williams noted that the PCAOB staff recently conducted a study and found that audit firm culture can have an impact on audit quality for better or worse. Longer partner tenure also seems to correlate with fewer significant audit deficiencies highlighted in Part I.A of the inspection reports. 

After her speech, Williams and other members of the PCAOB were interviewed onstage by Center for Audit Quality CEO Julie Bell Lindsay. PCAOB board member George Botic said he believes the PCAOB is well aligned with the SEC on capital formation. Another board member, Christina Ho, said she believes there’s an opportunity to provide a higher level of transparency about the severity of the Part I.A deficiencies. The board members were also asked about their expectations for the SEC under Paul Atkins, who was named as the new chair by President-elect Trump to succeed Gary Gensler, who plans to step down on January 20, the date of Trump’s inauguration. 

Ho is expecting a more moderate approach and said she is looking forward to working with the new SEC chair. She was also asked about a report by a third party advisory group for the PCAOB on the use of emerging technologies for auditing. She said the report has been delivered to the board and believes the recommendations in it should be made public. 

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Restaurants warn of potential $12B hit from Trump tariffs

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The U.S. trade group representing restaurants urged President Donald Trump to spare food and drinks from tariffs, estimating the levies could cost the industry more than $12 billion and lead to higher prices for consumers. 

In a letter to the president, the National Restaurant Association said companies would have no choice but to raise prices if tariffs came into effect, citing the industry’s already-tight profit margins of 3% to 5% on average. Trump pledged during his campaign to tame inflation

“We urge you to exempt food and beverage products to minimize the impact on restaurant owners and consumers,” the association said in the letter viewed by Bloomberg News. “This will help keep menu prices stable.”

The group estimated the potential impact assuming 25% tariffs on food and beverage products from Mexico and Canada.

In its letter, which was sent earlier this month, the association praised some of Trump’s plans, including a proposal to eliminate taxes on tips and his pledge to review trade agreements. But the group also argued that food and beverage products don’t significantly contribute to the trade deficits that Trump has vowed to address.

“For many food products, the appropriate climate and growing conditions do not exist in the US year-round to produce the quantities needed for our businesses,” the group said in the letter, signed by Chief Executive Officer Michelle Korsmo.

Food costs account for about 33 cents of every dollar of sales, so tariffs could result in a profit decline of about 30% for the average small restaurant operator, the association said. The group’s members say that rising food costs are among the main challenges to growth.

Restaurants are battling to attract diners following years of price increases across the economy that have caused many consumers to retrench and prioritize spending on other areas. Large chains have rolled out value menus with varying degrees of success. Some, including McDonald’s Corp., have warned about ongoing pressure on low-income diners.

“Right now, restaurants really do not have much wiggle room,” said Joe Pawlak from food service consulting firm Technomic.

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30 cities that procrastinate the most on their taxes 2025

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Complimentary Access Pill

Enjoy complimentary access to top ideas and insights — selected by our editors.

As this tax season continues, taxpayers have until April 15 to file. While some may prefer to get ahead and file early, many, of course, will procrastinate.

A study from IPX1031, a firm that focuses on tax-deferred like-kind exchanges, noted that 31% of Americans will wait to file their taxes, and determined which U.S. cities have the most procrastinators by analyzing Google search data related to the tax filing deadline.

Seattle has the most tax procrastinators, according to the study, after ranking No. 4 in 2024. Baltimore, which was the top city for tax procrastinators in 2024, ranked No. 3 in 2025. 

Read more about the 30 cities that procrastinate the most on their taxes.

Cities that procrastinate on taxes

Rank City State
1 Seattle Washington
2 Las Vegas Nevada
3 Baltimore Maryland
4 Denver Colorado
5 Boston Massachusetts
6 San Francisco California
7 Washington D.C.
8 Portland Oregon
9 Austin Texas
10 Detroit Michigan
11 Nashville Tennessee
12 Charlotte North Carolina
13 Memphis Tennessee
14 San Jose California
15 Dallas Texas
16 Louisville Kentucky
17 San Diego California
18 El Paso Texas
19 Oklahoma City Oklahoma
20 Columbus Ohio
21 Indianapolis Indiana
22 Jacksonville Florida
23 Houston Texas
24 Fort Worth Texas
25 Los Angeles California
26 Chicago Illinois
27 Philadelphia Pennsylvania
28 Phoenix Arizona
29 San Antonio Texas
30 New York New York
map visualization

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Practice Profile: Don’t call it a ‘tax season’ at Account Sense

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Account Sense founder & CEO Jennifer Mitchell (center) and her team
Account Sense founder & CEO Jennifer Mitchell (center) and her team

richard Breshears

Jennifer Mitchell tries not to say the words “tax season.” She is retraining herself and her staff of 11 at Washington State-based firm Account Sense to think of busy season differently, but she’s also designed it to be different.

Starting last year, Mitchell shifted her team to a scheduled model of working on tax returns over multiple months instead of handling them as clients submit them, to cut down on the usual congestion.

“Everybody is scheduled a month,” she shared. “We explain how extensions work and we plan throughout the year so there’s no surprises and our team has no overtime to work. And we don’t have ‘bore season,’ which is sometimes worse. This is our second year doing it. We didn’t lose hardly any clients to it. We thought some would be mad about being extended, but we scheduled everyone out.”

Clients, in fact, were given more personalized service under this model, Mitchell reports: “It used to be, anyone who was available would do taxes, but now we know when it’s coming in, and we assign a team. [Clients] work with the same two people throughout the year, every year, and they know what’s going on. It’s far more personalized and we can invest more into people, and getting their tax return out the door.”

As Account Sense enters its second season — Mitchell now refers to it as “filing” or “planning” season — under this model, the firm will also be adjusting its offering into mandated service bundles.

“Part two of the scheduled season is packages; bringing people on for planning,” she explained. “It’s really interesting: We never forced people [to select a service package], but we were here if you need us. Part of implementing it this year is they have to decide which package they want. There are varying levels of planning opportunities for a client — from a couple touch-bases a year to monthly meetings if you want to … . They don’t have the option to not meet with us for planning. It’s the newest piece we’re rolling out this year; it polishes off what we did last year. People have questions, but seem to love it. It’s what they’ve been wanting this whole time but didn’t know how to ask for it, or if we offered it.”

In both phases, Mitchell’s new model was born of trying to solve the problem of burnout.

“I would hire a young person and say, ‘Tax season is hard, you work long hours, but summer is kind of nice. Less hours and a lot of vacation time.’ They’d say that’s just fine. But year after year, literally, they would quit and say ‘This is too hard, I don’t want this for my family.’ After three years of this, I refocused. I can’t keep hiring and losing people. They love the business, love working for me, love the clients, but hated the hours. There’s got to be a solution for that.”

Already a consumer of many books, podcasts and social channels covering the profession, Mitchell picked up “nuggets of information” and brainstormed her new method for tax returns.

After last year’s inaugural season, “we didn’t lose anybody,” she said. “The staff is so grateful and it’s exciting. One gal I hired brand-new last season, she teases me that I promised her happiness. She said we came through on that; she’s thrilled to be here and has good work-life balance. We shared this with the state society CPA chapter and we already have people reaching out to me wanting to come work for me. It feels really rewarding.”

Something specialized

Mitchell describes a similar feeling with another intentional goal she set for Account Sense. In recent years, the firm has made a push to serve women-owned businesses, which now make up just under half of its new client list.

“Deep in my heart, I’m touched to see anything — products, services — with women owners,” Mitchell explained. “I never really acted on it, but I always felt it. Probably two years ago, when we were restructuring the firm, we were figuring out: Who do we really love to serve? And [we wanted to work] with those people to feel good every day about the work we do. Operations and management and I were brainstorming. We love working with women — not to be feminist or anti-men — but we brainstormed that we like building relationships and connections with clients, to explain things to them and help them. They motivate us as much as we motivate them. It felt so good and so right putting the marketing out there [targeting women-owned businesses]. We still have a lot of male business owners. But I have a special place in my heart for women.”

Of course, as a female business owner herself, and a member of local professional women’s group Powerful Connections, Mitchell offers this perspective in advising this burgeoning clientele.

These women-owned businesses span industries, she said, including everything from traditionally male-dominated fields like construction and engineering, to women who are building real estate empires or penetrating the growing niche of medical spas. With that latter industry, Mitchell has found more than one connective thread.

“Medspa and dermatology practice owners, much of the time, are women-owned,” she shared. “The industry is growing so quickly, and changing just like accounting. They don’t want burnout, so they are leaving hospitals and starting their own spas, which is better for work-life balance … . There are a lot of similarities for what I changed in my business when I was done with burnout and what they’re doing. My operations manager used to work as a practice manager in a derm practice, so she knows all the insights. My team, all our accounting and tax work, it’s a perfect specialty for us. We’re doing specialized marketing.”

Like Account Sense’s transition to a scheduled filing season, homing in on specific clients is a change from the firm’s mission when Mitchell first established it as a solo practice in 2006 and grew it through grassroots marketing, getting her face on billboards and her voice on local radio. Through this exposure, the firm eventually expanded to 1,000 clients, but over the last four to five years Mitchell has strategically shaved that down to about 500 — and hopes to eventually cut it down to 350.

“The history of the firm was more clients — we work with everybody and anybody,” she explained. “The last few years, there’s more of a focus on who best to serve, so we get a lot out of it, too.”

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