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This 79-year-old lost home to California wildfires, hopes to rebuild

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Remains of Karen Bagnard’s Altadena, California, house after it burned in the January 2025 Los Angeles-area wildfires.

Courtesy: Chelsea

On the night of Jan. 7, Karen Bagnard sat in her Altadena, California, house in the dark.

Forceful winds had caused her home to lose power, and she also had no running water, save for one bathroom.

“My daughter called and said, ‘Mom, do you realize there’s a fire?'” said Bagnard, who is 79 years old and legally blind. “I had no idea there was a fire.”

At that point, the evacuation zone for the Eaton Fire was far enough away for her to feel safe.

“I thought, ‘Oh, they’ll never get to my house,'” Bagnard said.

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About 30 minutes later, her daughter Chelsea Bagnard called back. With the fire spreading quickly, Bagnard’s home was now near the border of the evacuation zone.

After Bagnard’s grandson, Dalton Sargent, who is 32 and also lives in her home, came back from work, the two decided to leave for the night.

In the more than 50 years she lived in the house, Bagnard had been close to evacuating before but had never actually left.

“I thought, ‘Okay, we’ll evacuate this time, but we’ll be back,'” she said.

That was the last time she stepped foot in her home.

The next day, Bagnard’s daughter and grandson returned to the neighborhood to check on the home before authorities sealed off the area. What they found was a “smoldering pile of debris,” her daughter wrote on Facebook, with only larger appliances such as the refrigerator and stove recognizable.

It was Jan. 22 before Bagnard was able to return to her neighborhood to see the devastation for herself.

“They brought a chair for me, and I sat in the driveway, and what I could see was just the land,” Bagnard said of the surreal scene. “I started looking at it in terms of, ‘How would we rebuild?'”

Karen Bagnard, 79, sits in the ruins of her Altadena, California, home, after it burned in the Los Angeles-area wildfires of January 2025. “I hope to live long enough to see it rebuilt,” she said.

Courtesy: Chelsea Bagnard

Older adults especially vulnerable to natural disasters

The Los Angeles-area wildfires destroyed tens of thousands of acres, ruining homes and entire neighborhoods. Insured losses could climb to $50 billion, according to estimates from JP Morgan.

Additionally, an unknown number of residents have been left homeless.

For older individuals, the catastrophe comes at a vulnerable time in their lives, when relocating and coping with physically difficult conditions can be more challenging.

By 2034, we’ll have more people over 65 than under 18 in our country, according to Danielle Arigoni, an urban planning and community resilience expert and author of the book “Climate Resilience for an Aging Nation.”

Yet those demographics are not used as a lens for climate resilience planning in most cases, she said.

“In two decades, we have not seen any improvement in the fatality rate of older adults in these kinds of disasters,” Arigoni said. “When you see that kind of trend line, to me that just screams for a different approach.”

The LA-area wildfires forced some assisted living facilities to evacuate, and some burned down, according to Joyce Robertson, CEO and executive director of Foundation for Senior Services.

In the aftermath of the fire, the public charity is focusing on providing supplies, including wheelchairs, and is working with nursing and assisted living facilities to help fill gaps for services and resources.

“You can imagine the stress for all those seniors having to evacuate,” Robertson said.

For older individuals who live on their own, the risk is that they will not be able to leave their homes, said Carolyn Ross, co-executive director of the Village Movement California, a coalition of 50 neighborhood-based community organizations that provide community programming and expertise to help older residents age in place.

“In natural disasters, they are disproportionately affected, more likely to be the ones found in their homes because they couldn’t evacuate,” Ross said.

Redfin CEO Glenn Kelman on LA fires: Rebuilding these homes will take a long time

The hardest hit of the Village Movement’s communities — Pasadena Village — had around 60 members displaced by the fires, and 19 lost their homes entirely, including Bagnard.

“It’s been heartbreaking,” said Katie Brandon, executive director at Pasadena Village.

“But it’s also been really beautiful to see the older adults really support each other, be there for each other, and see the communities of support that they’ve built over the last months and years really work for them,” Brandon said.

As Bagnard searched for a new residence, one of the Pasadena Village members stepped up to offer her a six-month temporary lease to live with her in her home, though the two women had not previously met.

Bagnard has been a valued member of the Pasadena Village for many years, according to Brandon, having hosted many events and programs at her “beautiful house, outside on her patio.”

As Bagnard regroups, the Pasadena Village is replacing the computer she lost with the accessibility features she needs due to her vision loss. The community organization is working with other affected area residents to help provide the equipment they need, such as air purifiers and computer printers. Where possible, it’s also encouraging older residents to continue to gather socially.

“The insurance companies seem to be pretty good at reacting and seeing what they can replace, but sometimes it’s quite a process,” Brandon said. “The sooner we can get our older adults the resources and equipment that they need, the better off they’ll be in this recovery period.”

Older victims face greater health, financial risks

Experts emphasize that older individuals may face a prolonged recovery.

In the aftermath of a disaster, there tends to be a lot of people helping, providing donations and other support, said Joan Casey, associate professor at the University of Washington’s School of Public Health.

Yet in the rebuilding period that follows, there’s often a lull, where volunteer efforts and donations dry up, she said.

Yet more than a year from now, those same disaster victims may still be displaced from their homes, she said.

“It’s that medium-term disaster period where we still want to check in on people,” Casey said.

They may be more susceptible to certain health and financial risks, particularly if they do not have a community safety net.

Nearly 80% of older adults have two or more chronic conditions, according to research from the National Council on Aging. If that includes respiratory or heart disease, the worsened air quality may be even more harmful to their health.

Older adults may also have paid off their homes, which means they may not be required to have homeowners’ insurance. Consequently, some may be completely uninsured, while others may be underinsured in an effort to keep their monthly expenses down, Arigoni said.

Scientific literature on how disasters affect older adults is “pretty mixed,” especially with regard to mental health, according to Casey. Some neurologists have found natural disasters may be a tipping point in cognitive function for older adults, she said.

Yet there’s also evidence that older individuals may be more resilient because they have developed better strategies to deal with stress over time, Casey said. They may have already experienced a disaster before, and therefore may be better prepared to handle another event.

‘I hope to live long enough to see it rebuilt’

Remains of Karen Bagnard’s Altadena, California, house after it burned in the January 2025 Los Angeles-area wildfires.

Courtesy: yesterday, my mom saw her home of over 50 years for the first time since it burned

Prior to losing her home in the wildfire, Bagnard, a professional visual artist, had recently gone through a big life adjustment as she dealt with her vision loss.

In early 2024, she held a show of her work at Pasadena Village, where she talked about coming to terms with blindness. Her favorite piece — of a sphere falling — played on darkness and light amid a color scheme of blue, teal and black, a symbol of her own journey.

“Knowing that you’re going blind is like a free fall into the darkness, and then at some point you realize that you bring the light with you, so it isn’t really dark,” Bagnard said. “You have a different kind of light; the light is inside.”

That piece was destroyed and is now among her home’s ashes, along with most of her other artwork.

For most of her life, Bagnard did pen-and-ink drawings with watercolor washes. Since the onset of her vision loss, she has transitioned to other methods, using decoupage and handmade papers as well as writing haikus.

The process of coping with her vision loss has helped her to keep the more recent loss of her home in perspective, she said, though she admits she still has moments of frustration.

To help rebuild, she has applied for a Small Business Administration loan, and her daughter started a GoFundMe account.

Other community organizations, in addition to Pasadena Village, have also stepped in to offer support.

A local nonprofit organization, Better Angels, has provided grant money to Bagnard and her grandson. And Journey House, a provider of foster care services, has promised to help Bagnard’s grandson, a former foster youth, who also lost everything in the fire.

Amid her home’s rubble, Bagnard said she has also seen signs of hope. A Danish plate with a mermaid, which Bagnard considers an art muse, survived the fire, as well as cement stairs she had painted with images of the four seasons.

She has told her two daughters and grandson it is up to them to decide what to do with the property they will eventually inherit.

“I’m going to be 80 next month, and I hope to live long enough to see it rebuilt,” Bagnard said.

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Student loan borrowers struggle to get into income-driven repayment plan

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franckreporter | Getty Images

Nearly 2 million federal student loan borrowers who’ve requested to be in an affordable repayment plan are stuck in a backlog of applications, waiting to be approved or denied, according to new data recently shared by the U.S. Department of Education.

The Education Department disclosed the information in a May 15 court filing in response to a legal challenge lodged by the American Federation of Teachers. The teachers’ union sued the Trump administration in March for shutting down access to income-driven repayment plan applications on the Education Department’s website.

IDR plans cap borrowers’ monthly bills at a share of their discretionary income with the aim of making their payments manageable.

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In late March, the Trump administration made the online applications available again, and said that it pulled the forms because it needed to make sure all repayment plans complied with a court order that blocked the Biden administration’s new IDR plan, known as SAVE, or the Saving on a Valuable Education plan.

Trump officials argued that the ruling had broader implications for other IDR plans, and it ended up removing the loan forgiveness component under some of the options.

The backlog complicates things for borrowers as the Trump administration restarts collection activity. The Education Department estimates that nearly 10 million people could be in default on their student loans within months.

Without access to an affordable repayment plan, student loan borrowers can be suspended on their timeline to loan forgiveness and at risk of falling behind and facing collection activity.

‘The opposite of government efficiency’

In the May court document, the Education Department disclosed that more than 1.98 million IDR applications remained pending as of the end of April. Only roughly 79,000 requests had been approved or denied during that month.

Consumer advocates slammed the findings.

“This filing confirms what borrowers have known for months: Their applications for loan relief have effectively been going into a void,” said Winston Berkman-Breen, legal director at the Student Borrower Protection Center.

The Center said that if the Education Department continued to move at its current rate, it would take more than two years to process the existing applications.

AFT President Randi Weingarten called the backlog “outrageous and unacceptable.”

“This is the opposite of government efficiency,” Weingarten said. “Millions of borrowers are being denied their legal right to an affordable repayment option.”

What’s behind the backlog

A spokesperson for the Education Dept. blamed the backlog on the Biden administration, saying that it “failed to process income-driven repayment applications for borrowers, artificially masking rising delinquency and default rates and promising illegal student loan forgiveness to win points with voters.”

“The Trump Administration is actively working with federal student loan servicers and hopes to clear the Biden backlog over the next few months,” they said.

The Biden administration put the student loan borrowers who’d enrolled in its new IDR plan, SAVE, into an interest-free forbearance while the GOP-led legal challenges to the program unfolded. Many of the currently pending IDR requests are likely from borrowers who are trying to leave that blocked plan to get into an available one.

Sarah Sattlemeyer, a project director at New America and senior advisor under the Biden administration, said that the current backlog began last year “and has existed across both the Biden and Trump administrations” as a result of the legal battle over the SAVE plan.

“It is a demonstration of how complicated the loan system is, how much uncertainty there has been over the last few years and what is at stake,” Sattlemeyer said. “There also isn’t clarity around how some applications in the backlog should or will be handled, such as those where a borrower chose an option that no longer exists on the application.”

Student loan default collection restarting

In recent months, the Trump administration has terminated around half of the Education Department’s staff, including many of the people who helped assist borrowers.

That is also likely one reason why so many of the applications haven’t been processed, said higher education expert Mark Kantrowitz.

“Perhaps the reduction in staff is affecting their ability to process the forms,” Kantrowitz said.

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Student loan delinquencies risk ‘spillovers’ to other debts, NY Fed

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Student loan default collection restarting

The Trump administration’s resumption of collection efforts on defaulted federal student loans has far-reaching consequences for delinquent borrowers.

For starters, borrowers who are in default may have wages, tax returns and Social Security payments garnished.

But involuntary collections could also have a “spillover effect,” which puts consumers at risk of falling behind on other debt repayments, according to a recent report from the Federal Reserve Bank of New York,

As collection activity restarts, disposable income falls

‘It’s just money that can’t go to other financial things’

Until earlier this month, the Department of Education had not collected on defaulted student loans since March 2020. After the Covid pandemic-era pause on federal student loan payments expired in September 2023, the Biden administration offered borrowers another year in which they would be shielded from the impacts of missed payments. That on-ramp officially ended on Sept. 30, 2024, and the Education Department restarted collection efforts on defaulted student loans on May 5.

Whether borrowers face garnishment, or opt to resume payments to get current on their loan, that’s likely to have a significant impact on their wallet.

“It’s just money that can’t go to other financial things,” said Matt Schulz, chief credit analyst at LendingTree. 

After the five-year pause ended and collections are resumed, the delinquency rate for student loan balances spiked, the New York Fed found. Nearly 8% of total student debt was reported as 90 days past due in the first quarter of 2025, compared to less than 1% in the previous quarter.

Currently, around 42 million Americans hold federal student loans and roughly 5.3 million borrowers are in default, according to the Education Department. Another 4 million borrowers are in “late-stage delinquency,” or over 90 days past due on payments.

Among borrowers who are now required to make payments — not including those who are in deferment or forbearance or are currently enrolled in school — nearly one in four student loan borrowers are behind in their payments, the New York Fed found.  

As borrowers transition out of forbearance and into repayment, those borrowers may also face challenges making payments, according to a separate research note by Bank of America. “This transition will likely drive delinquencies and defaults on student loans higher and could have further knock-on effects for consumer finance companies,” Bank of America analyst Mihir Bhatia wrote to clients on May 15.

In a blog post, the New York Fed researchers noted that “it is unclear whether these penalties will spill over into payment difficulties in other credit products, but we will continue to monitor this space in the coming months.”

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3 red flags to avoid

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South_agency | E+ | Getty Images

‘People don’t know a lot about tariffs’

Tariffs are taxes on goods imported from other countries, paid by the entity importing those goods. Businesses in turn often pass the cost of tariffs along to consumers in the form of higher prices.

In April, U.S. President Donald Trump enacted sweeping tariffs of varying rates affecting more than 180 countries and territories. Last week, the U.S. and China struck a deal to temporarily suspend most tariffs on each other’s goods. The U.S. also recently unveiled a trade agreement with the United Kingdom. 

Despite the recent trade agreements and deals, consumers still face an overall average effective tariff rate of 17.8%, the highest since 1934, according to a recent report by the Yale Budget Lab. 

James Lee, president of the Identity Theft Resource Center, said it’s not unusual for scammers to take a government action — whether that’s a new program or policy — and use it for the basis of a scam.

Scammers “will use the fact that people don’t know a lot about tariffs,” Lee said.

AI generated deepfake scam is 'phishing with a twist', says Fortalice Solutions CEO Theresa Payton

The PreCrime Labs team at BforeAI, a cybersecurity company, discovered about 300 domain registrations from cybercriminals related to tariffs in the first few months of the year. Some spread misinformation while others are financial scams aimed at businesses and consumers.

One site the company found was a newly registered phishing domain positioned to lead consumers to believe they are required to make payments to a legitimate governmental entity.

“Such payment requests are likely to be spread using email or messaging campaigns with a theme of urgent, pending payments, directing victims to the fraudulent site where their actions will result in financial losses,” researchers noted.

Some package payment requests are real

There are some cases where consumers might legitimately pay for products purchased from another country, namely, customs duties. Sometimes the U.S. Customs and Border Protection will charge consumers a processing fee in order to release an imported good. 

“That’s not common, but it’s also not unusual,” said Lee. “It really does depend on what it is, where it’s coming from.”

Some consumers have also recently reported receiving legitimate payment requests from carrier companies after a purchase in order to receive their shipments, the Washington Post reports.

Some carriers are acting as the importer of record, meaning they are responsible for any duties, taxes and fees that are applied to the delivery, said Bernie Hart, vice president of customs of Flexport, a logistics firm.

If the carrier did not collect those additional fees for the product up front, the carrier will charge the end consumer those additional costs through a follow-up bill, he said.

This tactic might not last, because it creates a lot of inconvenience for both companies and shoppers, Hart said: “It’s not good for anybody in this process to give somebody a surprise bill.”

Tariff scam red flags

It’s easy for anyone to fall victim to a fraud scheme, said Ruth Susswein, director of consumer protection at Consumer Action. 

If tariff policies continue to be in flux for longer, criminals will have more time to craft sophisticated attacks on consumers, said the ITRC’s Lee. 

Your top priority is to avoid sharing personal information like Social Security numbers, bank details or account login credentials, especially under the guise of “tariff processing,” said Payton.

Here are three red flags to watch out for, according to scam experts:

1. Unsolicited and urgent messages

2. Suspicious site links, emails

Scammers will create fake websites, emails and phone numbers to mimic retailers or government agencies, Payton said. If you receive a message, check for misspellings and URLs or email addresses that don’t match that of the supposed company or entity — say, a message from a “U.S. government official” that does not come from a dot-gov email.

You can use tools like WHOIS, a database that stores information about registered domain names and IP addresses, to authenticate the website and confirm registration details, she said.

3. Lack of transparency

Reputable merchants would clearly label tariff-related fees at checkout and provide contact information for inquiries, Payton said. Otherwise, the “lack of transparency is a red flag.”

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