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Xero announces new features on bank recs, compliance, payments at Xerocon

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Diya Jolly, Xero’s chief product and technology officer, announced several new products and enhancements aimed at the three critical jobs CEO Sukhinder Singh Cassidy had previously outlined (see previous story). She spoke during Xero’s annual Xerocon event in Nashville today.

One was an enhanced bank feed experience that bolsters the core accounting functionality of the platform. Jolly noted that, over the past 18 months, Xero has increased the number of its direct feeds into US and Canadian banks from 20 to over 700 through partnerships with aggregators like Yodlee and Flinks, and plans for “hundreds more” in the future. These aggregators are important because it allows Xero to set up feeds even for banks that do not provide a direct connection. It also allows Xero to monitor bank feed statuses and notify the user if one becomes unavailable. Further, even if a bank doesn’t allow direct digital feeds at all, users can also upload PDFs of bank statements to Xero, which then extracts line item data that can then be re-imported into the system. 

Another was the new bank reconciliation feature that accounts for the unique nature of such tasks in the North American market. Jolly, in a later interview, noted that the “in other countries you get your bank feed, you get the transactions like your invoices and bills, and you reconcile them and you’re done.” Working in the North American market, though, requires a somewhat different approach because, generally, accountants need to reconcile everything through a specific bank statement, say from the 7th of one month to the 7th of the next month, which means some transactions wind up getting pushed out to another statement. 

“Now you can put a bound across the transactions. Sometimes what happens with your transaction dates is I might pay a bill on the 7th and the credit card statement says the 7th but in the bank statement it says the 12th. You need the ability to move transactions around and adjust them so whatever is on your bank statement [is accurate],” she said. 

The new feature allows accountants and bookkeepers to easily identify discrepancies between bank statements and entries in Xero. This will enable them to verify the accuracy of their financial data and categorize and balance transactions at the end of each month, helping to ensure their data is accurate. 

Xero will also have a new localized chart of accounts and reporting feature, optimized for business types (i.e C-Corp, S-Corp, LLC, etc.) which is intended to help users onboard with standardized accounts set up. Additionally, the company updated financial reports to meet the unique needs of the US market with an enhanced trial balance report that enables users to set custom date ranges. Users can set an opening and closing balance plus a date range and really drill down to adjust the data until everything balances.

Tax and compliance

Jolly also talked about enhanced sales tax and compliance features. For one, Xero has integrated W-9 requests and collection into contacts, which then allows users to track W-9 information throughout the year. This, in turn, can expedite 1099 preparation. 

“You can now request W-9s directly from the Xero contacts page and do it in bulk. We also revamped the workflow for completing W-9s, so now it is much easier for your clients’ vendors to be able to fill them and get them back to you faster. But that’s not all. In the pst, you had to manually exclude third party payments from your 1099s. But in the next few weeks, Xero will automatically filter out those payments so you can save time during the busy season,” she said. 

Further, through its partnership with Avalara, Xero has expanded state-based reporting to all invoicing users, which means businesses can automatically generate sales tax reports for each state and filing period. 

“We launched comprehensive sales tax reporting within Xero, auto-created and auto-populated with client data for each state and filing period, so now you have everything you need to calculate client sales tax and consolidate it and have it go in one place. We also built a new sales tax home page [to track everything like due dates in one place.] As you can see, we’re investing heavily in sales tax and reporting in the US,” she said. 

Jolly also discussed a new dashboard that will soon be available in Xero Practice Manager and Xero HQ which provides advisors with visibility into their clients’ key metrics and financial health. Currently in beta, this feature provides a snapshot of both metrics and trends for all business clients, “so you can not just see what needs to be done right now but also how your clients are tracking overall and what might be in store for them in the near future.” 

Payments

Jolly also elaborated on new features concerning payments, both making them and receiving them. When it comes to accounts payable, she said the intention is for users to conduct the entire process from within Xero. Through leveraging a strategic partnership with payments solutions provider Bill, Xero has developed an embedded bill pay solution that does just that. Users will be able to manage and approve their bills directly from within the platform using ACH transfer, credit or debit cards or even having a check mailed. This feature will be available to US users in beta starting next month. 

Xero has also added new capacities for accounts receivable as well. The goal, she said, is to equip users with customization tools that allow them to get professional invoices out the door. To this end, she said, they have developed a new site-by-site preview function that lets people customize invoices to fit their specific brand and see exactly how it will look to the customer. Users, further, will also be able to send invoices via text messages; once this happens, people will also see a new revamped checkout workflow that allows them to pay with the click of one single button. In partnership with Stripe, Xero is also enabling more new payment types including direct bank transfers and ‘buy now, pay later’ options, in addition to existing options for credit cards, debit cards, and digital wallets. 

Along similar lines, mobile users will also have the ability to “tap to pay.” There are many times where a client needs to accept payments in person or, at the very least, by getting out their laptop, often in their free time on nights or weekends, which means “you’re left chasing them so they can get paid.” Tap to Pay, however, allows clients to set up an invoice in the app and take a payment right then and there using their mobile phones. 

“I am really confident this will help you and your clients reduce the number of late payments they have,” she said. 

JAX

Jolly also talked about the company’s new generative AI assistant, Just Ask Xero or “JAX.” While she said Xero is “no stranger to AI” as “it powers a range of our products,” JAX uses generative AI to automate tasks and provide guidance through a plain language interface. 

“JAX is our smart AI business companion that will help you and your clients complete tasks whether here or in Xero… You and your clients can now Just Ask Xero and JAX will not only five an accurate answer, but provide follow up suggestions on what to do next, like addressing an overdue payment or paying a bill.

These features are only the beginning. Jolly said that JAX, over time, will be in more and more of the Xero platform where it might be able to do things like check for anomalies or find specific types of transactions. She acknowledged, though, some of the concerns people have about AI and noted that Xero takes them seriously. 

“This is the future we’re working towards. And with this great opportunity there is also great responsibility. We will adhere to our responsible data use commitments [for privacy]. JAX will [also] feature JAX Assure that gives you precise accounting data and only the data you are allowed to access within Xero, making it more accurate than other generative AI models,” she said. 

Accounting Today plans to publish a more in-depth look at this new tool tomorrow, based on our one-on-one talk with Jolly. 

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Tech news: Data Snipper releases AI-powered document validator

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Audit and finance automation platform Data Snipper announced the acquisition of AI-native UpLink, a cloud-based secure document request portal. UpLink is designed to instantly identify insights from large volumes of client documents in order to facilitate document collection, review, and testing. The integration within the DataSnipper ecosystem creates a seamless, unified workflow, enabling audit teams to manage the entire process as documents are received in real-time from clients.  … Accounting solutions provider Numeric announced it has attracted significant investor attention, leading to a $28 million Series A funding round led by Menlo Ventures, just five months after raising $10 million in seed funding. The round also saw participation from new investors like IVP and Socii, alongside previous backers such as Founders Fund and Long Journey. … Accounting-focused cloud services provider Rightworks experienced a brief outage on Oct. 15. A spokesperson said only a very small percentage of its firms were affected, and they were back up quickly.

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SEC subpoenas CSX over years of accounting errors

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A CSX locomotive

CSX Corp. received a subpoena from the U.S. Securities and Exchange Commission focused on previously disclosed accounting errors and certain non-financial performance metrics. 

The subpoena asked the railroad company to produce documents about accounting mistakes CSX disclosed in its previous quarterly report, according to a regulatory filing on Thursday. The company received the subpoena this month and is cooperating with the probe, CSX said in the filing.

“While the company believes its reporting complied with applicable requirements in all material respects, the company cannot anticipate the timing, scope, outcome or possible impact of the investigation, financial or otherwise,” CSX said. 

The filing didn’t include details about the non-financial performance metrics the SEC was scrutinizing. The Jacksonville, Florida-based company didn’t immediately respond to requests for comment. 

CSX in August disclosed that it had to correct accounting errors for several prior periods tied to engineering scrap and engineering support labor. Miscoding of engineering materials and labor resulted in the company understating purchased services and labor and overstating properties, the company said at the time.

The mistakes weren’t deemed material enough by CSX to trigger a formal restatement of previously published financial statements. It fixed the errors via revision, a correction that companies quietly tuck into their regulatory filings without the fanfare of a special SEC filing.

The concern extended as far back as 2021, and the revisions spilled over into how CSX made pension-related adjustments to other comprehensive income. They also required the company to reclassify certain balance sheet items, according to the August filing.

While the mistakes weren’t material to prior periods, CSX said they would have been significant to 2024’s full-year results if they were repeated in this year’s second quarter.

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Tax Fraud Blotter: Party’s over

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Unaltered behavior; playing chicken; out on a rail; and other highlights of recent tax cases.

West Palm Beach, Florida: A federal district court has issued a permanent injunction against tax preparer Gregory Salgado, both individually and d.b.a. GMJ Real Investments Inc. and Cuba Salgado Tax & Real Estate.

Salgado is barred from preparing returns, working for or having any ownership stake in a tax prep business, assisting others to prepare returns or set up business as a preparer, and transferring or assigning customer lists to any other person or entity. The court also ordered him to pay $85,000 in gains from his tax prep business. Salgado agreed to both the injunction and the order to pay.

The complaint alleged that Salgado pleaded guilty in 2012 to filing a false personal return and filing a false return for another taxpayer and that the IRS assessed more than $500,000 in civil penalties against him for willfully underreporting tax on returns he prepared for clients.

According to the complaint, neither Salgado’s conviction, 33-month incarceration nor civil penalties altered his behavior. After his release from prison in 2015, Salgado continued to prepare thousands of returns for clients that either reduced their tax liability or inflated their refund claims. He did this largely by falsifying or overstating itemized deductions, fabricating or overstating business income and expenses and falsifying filing statuses and dependents.

Salgado must send notice of the recent injunction to each person for whom he or his business prepared federal returns, amended returns or claims for refund between Jan. 1, 2019, to the present. The court also ordered him to post a copy of the injunction at all locations where he conducts business and on his business’s website.

Cincinnati: Restaurateur Richard Bhoolai, 65, has been convicted of failing to pay taxes he withheld from employees’ wages.

He owned and operated Richie’s Fast Food Restaurants Inc., an S corp used to operate three area fried chicken restaurants since 1991. Bhoolai employed 22 to 34 employees between at least 2017 and 2018 and during that time withheld taxes from employees’ wages but did not pay them over to the IRS. Prior to that period, Bhoolai had not paid over such taxes from earlier years and the IRS had assessed a penalty against him.

Bhoolai instead used money from the businesses for his personal benefit, including gambling.

He faces up to five years in prison for each count of failure to pay taxes.

Bakersfield, California: Miguel Martinez, a Mexican national, has been sentenced to six years in prison for leading a $25 million fraud against the IRS.

From November 2019 through June 2023, Martinez, who previously pleaded guilty, led a scheme to file hundreds of fraudulent returns that claimed millions of dollars in refunds. He used stolen IDs to create fake businesses and report phony wage and withholding information for the businesses to the IRS. He then submitted hundreds of individual federal income tax returns in the names of still other individuals whose identities he had also stolen, claiming that those individuals worked for the fake businesses and were owed refunds based on the phony wage and withholding information.

Martinez used several people to allegedly help carry out the scheme, including a local tax preparer and a former IRS tax examiner who advised Martinez. In exchange, Martinez paid them thousands of dollars and took them out to lavish dinners.

The IRS paid out $2.3 million in refunds. When federal agents arrested Martinez and searched his three homes, he was found with $750,000 in fraudulent refund checks, ID cards for more than 200 individuals and multiple firearms that he could not lawfully possess due to his illegal status in the United States.

He also lied to government agents in the beginning of the investigation, initially saying that he had no knowledge of or involvement in tax prep for others and that he just sold gold and ran a party rental business. He also said that he did not know others who were involved in the scheme and had no relevant evidence.

Hands-in-jail-Blotter

Kansas City, Missouri: Tax preparer Ebens Louis-Loradin has been sentenced to 20 months in prison and ordered to pay $722,121 in restitution for a fraud in which he filed clients’ federal income tax returns that contained false information.

Louis-Loradin, a tax preparer since 2012 and who pleaded guilty earlier this year, prepared and filed 154 fraudulent returns that inflated his clients’ refunds by a total of nearly $1 million and boosted the fees he charged them.

He admitted that he engaged in the scheme from 2013 to 2020. Phony claims on the returns included dependents, inflated withholding amounts, credits for child and dependent care expenses, American Opportunity Credits and the Earned Income Tax Credit, itemized deductions and business losses.

The fraud caused a total federal tax loss of $953,873. Many of his clients, who told investigators they weren’t aware of the false items he placed on their tax returns, have been paying back the IRS for the refund overpayments.

Louis-Loradin also failed to file personal federal income tax returns for 2016 to 2018 and fraudulently used multiple IDs, including those of children, in his scheme.

Springbrook, Wisconsin: Gregory Vreeland, who owns and operates Wisconsin Great Northern Railroad of Spooner, Wisconsin, which provides recreational train rides and rail car storage and rail switching services, has been sentenced to a year and a day in prison for failure to pay employment taxes.

Vreeland, who previously pleaded guilty and who also co-owned and operated the Country House Motel and RV Park, was Great Northern’s president and the motel’s managing partner and was responsible for the companies’ financial matters, including the filing of employment returns. He failed to file employment tax forms for Great Northern from the end of 2017 through all of 2021 and failed to pay over the associated employee withholdings for that same period. Vreeland also failed to file employment tax forms for the motel from the third quarter of 2015 through the third quarter of 2020 and failed to pay over the associated employee withholdings for that same time. He used the withholdings to instead expand Great Northern’s operations and to buy a personal residence.

Vreeland received civil notices from the IRS for non-payment, which he initially ignored and made no attempt to cooperate with the service until it began levying his bank accounts.

Raleigh, North Carolina: Tax preparer Fwala Serge Muyamuna, 55, of Wake Forest, North Carolina, has pleaded guilty to 24 counts of aiding or assisting in the preparation of fraudulent returns and one felony count of obstructing justice.

Muyamuna was sentenced to 16 to 29 months in prison; the sentence was suspended and Muyamuna was placed on supervised probation for two years. Muyamuna was also ordered to serve four days in custody, pay $34,257.10 in restitution, perform 150 hours of community service and no longer prepare North Carolina tax returns.

Muyamuna, the manager, operator and tax preparer of Tax Experts/D & V Taxes and Accounting/DV Taxes, aided or assisted in the preparation of 24 false North Carolina individual income tax returns for clients for 2018 to 2021. Muyamuna also told a client to not cooperate with the investigation or speak with IRS agents.

Hanson, Massachusetts: Business owner Kenneth Marston has pleaded guilty to failing to pay employment taxes.

From 2015 through 2018, Marston owned and operated Bowmar Steel Industries, which engaged in steel fabrication, and Teleconstructors Inc., which provided installation services on cellular phone towers. During that time, Marston falsely treated his employees as independent contractors and failed to withhold employment taxes on more than $3.8 million in combined wages. Marston avoided reporting and paying $1 million in employment taxes owed to the IRS.

Failure to pay over taxes provides for up to five years in prison, three years of supervised release and a fine of $250,000 or twice the gross gain or loss, whichever is greater. Sentencing is Jan. 3.

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