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Xero announces new features on bank recs, compliance, payments at Xerocon

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Diya Jolly, Xero’s chief product and technology officer, announced several new products and enhancements aimed at the three critical jobs CEO Sukhinder Singh Cassidy had previously outlined (see previous story). She spoke during Xero’s annual Xerocon event in Nashville today.

One was an enhanced bank feed experience that bolsters the core accounting functionality of the platform. Jolly noted that, over the past 18 months, Xero has increased the number of its direct feeds into US and Canadian banks from 20 to over 700 through partnerships with aggregators like Yodlee and Flinks, and plans for “hundreds more” in the future. These aggregators are important because it allows Xero to set up feeds even for banks that do not provide a direct connection. It also allows Xero to monitor bank feed statuses and notify the user if one becomes unavailable. Further, even if a bank doesn’t allow direct digital feeds at all, users can also upload PDFs of bank statements to Xero, which then extracts line item data that can then be re-imported into the system. 

Another was the new bank reconciliation feature that accounts for the unique nature of such tasks in the North American market. Jolly, in a later interview, noted that the “in other countries you get your bank feed, you get the transactions like your invoices and bills, and you reconcile them and you’re done.” Working in the North American market, though, requires a somewhat different approach because, generally, accountants need to reconcile everything through a specific bank statement, say from the 7th of one month to the 7th of the next month, which means some transactions wind up getting pushed out to another statement. 

“Now you can put a bound across the transactions. Sometimes what happens with your transaction dates is I might pay a bill on the 7th and the credit card statement says the 7th but in the bank statement it says the 12th. You need the ability to move transactions around and adjust them so whatever is on your bank statement [is accurate],” she said. 

The new feature allows accountants and bookkeepers to easily identify discrepancies between bank statements and entries in Xero. This will enable them to verify the accuracy of their financial data and categorize and balance transactions at the end of each month, helping to ensure their data is accurate. 

Xero will also have a new localized chart of accounts and reporting feature, optimized for business types (i.e C-Corp, S-Corp, LLC, etc.) which is intended to help users onboard with standardized accounts set up. Additionally, the company updated financial reports to meet the unique needs of the US market with an enhanced trial balance report that enables users to set custom date ranges. Users can set an opening and closing balance plus a date range and really drill down to adjust the data until everything balances.

Tax and compliance

Jolly also talked about enhanced sales tax and compliance features. For one, Xero has integrated W-9 requests and collection into contacts, which then allows users to track W-9 information throughout the year. This, in turn, can expedite 1099 preparation. 

“You can now request W-9s directly from the Xero contacts page and do it in bulk. We also revamped the workflow for completing W-9s, so now it is much easier for your clients’ vendors to be able to fill them and get them back to you faster. But that’s not all. In the pst, you had to manually exclude third party payments from your 1099s. But in the next few weeks, Xero will automatically filter out those payments so you can save time during the busy season,” she said. 

Further, through its partnership with Avalara, Xero has expanded state-based reporting to all invoicing users, which means businesses can automatically generate sales tax reports for each state and filing period. 

“We launched comprehensive sales tax reporting within Xero, auto-created and auto-populated with client data for each state and filing period, so now you have everything you need to calculate client sales tax and consolidate it and have it go in one place. We also built a new sales tax home page [to track everything like due dates in one place.] As you can see, we’re investing heavily in sales tax and reporting in the US,” she said. 

Jolly also discussed a new dashboard that will soon be available in Xero Practice Manager and Xero HQ which provides advisors with visibility into their clients’ key metrics and financial health. Currently in beta, this feature provides a snapshot of both metrics and trends for all business clients, “so you can not just see what needs to be done right now but also how your clients are tracking overall and what might be in store for them in the near future.” 

Payments

Jolly also elaborated on new features concerning payments, both making them and receiving them. When it comes to accounts payable, she said the intention is for users to conduct the entire process from within Xero. Through leveraging a strategic partnership with payments solutions provider Bill, Xero has developed an embedded bill pay solution that does just that. Users will be able to manage and approve their bills directly from within the platform using ACH transfer, credit or debit cards or even having a check mailed. This feature will be available to US users in beta starting next month. 

Xero has also added new capacities for accounts receivable as well. The goal, she said, is to equip users with customization tools that allow them to get professional invoices out the door. To this end, she said, they have developed a new site-by-site preview function that lets people customize invoices to fit their specific brand and see exactly how it will look to the customer. Users, further, will also be able to send invoices via text messages; once this happens, people will also see a new revamped checkout workflow that allows them to pay with the click of one single button. In partnership with Stripe, Xero is also enabling more new payment types including direct bank transfers and ‘buy now, pay later’ options, in addition to existing options for credit cards, debit cards, and digital wallets. 

Along similar lines, mobile users will also have the ability to “tap to pay.” There are many times where a client needs to accept payments in person or, at the very least, by getting out their laptop, often in their free time on nights or weekends, which means “you’re left chasing them so they can get paid.” Tap to Pay, however, allows clients to set up an invoice in the app and take a payment right then and there using their mobile phones. 

“I am really confident this will help you and your clients reduce the number of late payments they have,” she said. 

JAX

Jolly also talked about the company’s new generative AI assistant, Just Ask Xero or “JAX.” While she said Xero is “no stranger to AI” as “it powers a range of our products,” JAX uses generative AI to automate tasks and provide guidance through a plain language interface. 

“JAX is our smart AI business companion that will help you and your clients complete tasks whether here or in Xero… You and your clients can now Just Ask Xero and JAX will not only five an accurate answer, but provide follow up suggestions on what to do next, like addressing an overdue payment or paying a bill.

These features are only the beginning. Jolly said that JAX, over time, will be in more and more of the Xero platform where it might be able to do things like check for anomalies or find specific types of transactions. She acknowledged, though, some of the concerns people have about AI and noted that Xero takes them seriously. 

“This is the future we’re working towards. And with this great opportunity there is also great responsibility. We will adhere to our responsible data use commitments [for privacy]. JAX will [also] feature JAX Assure that gives you precise accounting data and only the data you are allowed to access within Xero, making it more accurate than other generative AI models,” she said. 

Accounting Today plans to publish a more in-depth look at this new tool tomorrow, based on our one-on-one talk with Jolly. 

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IRS layoffs expected despite tax season assurances

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The Internal Revenue Service is reportedly planning layoffs of thousands of first-year probationary employees in the midst of tax season, perhaps as soon as this week.

The layoffs are set to occur despite assurances that the IRS would wait until May 15, a month after the end of tax season, before it would accept voluntary buyout offers under the Trump administration’s “deferred resignation” program. The administration instead moved to end that program last week soon after a federal judge allowed it to proceed. The buyout offer was accepted by approximately 75,000 federal employees.

The IRS and the National Treasury Employees Union did not immediately respond to requests for comment, but multiple news outlets, including the Associated Press, the New York Times, the Washington Post, NBC News and Fox News have reported on the plans. The cuts come after a team from the Elon Musk-led Department of Government Efficiency reportedly met with top IRS officials and sought access to sensitive taxpayer information that is normally closely guarded by IRS employees. 

The American Institute of CPAs released a statement Sunday stressing  the need for the IRS to have the ability to meet the needs of taxpayers and tax preparers during this filing season:

“For many years, one of the top priorities at the AICPA has been to promote efforts that ensure the IRS has the appropriate resources to meet the needs of taxpayers and preparers,” said the AICPA. “Our goal is to support taxpayers and our members during times of uncertainty and to provide guidance to help navigate any changes that may affect critical, time-sensitive interactions with the IRS. Many are concerned with potential challenges that could arise from recent changes throughout government. While there is a lot of speculation and many unknowns, the AICPA is actively monitoring the situation and engaging with IRS leadership and other key stakeholders to understand and mitigate the impact of these changes on IRS services. IRS service levels and modernization efforts have seen progress since the COVID-19 pandemic and we are committed to seeing those efforts continue. Americans deserve a fully functioning agency that can be respected by taxpayers and their preparers, thereby allowing them to comply with their tax obligations.”

The move to fire the probationary employees at the IRS comes as the Trump administration and DOGE have begun widespread layoffs at other departments of the federal government, not only of first-year employees, but of longer-serving employees who had earned civil service protections, along with effective shutdowns of agencies such as the U.S. Agency for International Development and the Consumer Financial Protection Bureau. That has prompted lawsuits and protests in Washington, D.C., and other cities across the country, but the layoffs have been paused at the CFPB for now by a federal judge. The same could happen with the IRS.

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Expect a tempest in tax under Trump

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Expect plenty of changes in the world of tax under the new administration.

On Inauguration Day, President Donald Trump signed an executive order calling for a longer hiring freeze at the Internal Revenue Service than he was imposing on other federal agencies, as well as another executive order rejecting U.S. participation in the Organization for Economic Cooperation and Development’s two-pillar global tax framework. He also called for sending armed IRS agents to patrol the Mexican border, which the Department of Homeland Security later requested of the Treasury Department. 

Republicans in Congress are currently negotiating the contours of an extension of Trump’s signature tax legislation, the Tax Cuts and Jobs Act of 2017, along with his campaign promises of exempting certain kinds of income, such as tips, Social Security income and overtime, from taxes. 

Mark Everson, a former IRS commissioner who is currently vice chairman of Alliant, a tax consulting firm in Washington, D.C., believes the administration under Treasury Secretary Scott Bessent will focus on the international front with tariffs and sanctions.

“It will be relatively more aggressive in the international arena,” said Everson. However, he believes the OECD tax deal would only be implemented through an act of Congress in the aftermath of Trump’s executive order.

(For insights on the new administration’s impact on other areas of regulation, like the PCAOB, see our feature article.)

He also expects to see changes at the IRS, with less emphasis on enforcement and diversity, equity and inclusion programs. “Consistent with the move against DEI, my guess would be a return to enforcement without scrutiny of results by racial grouping,” said Everson. “There’s a lot of discussion of the impact disproportionately on minorities through the Earned Income Tax Credit in terms of audit rates. I don’t think that will be considered in this approach going forward, given what they’ve already done with the abolition of the DEI offices, including, as I understand it, at the service.”

However, he expects to see continuing improvements in taxpayer service. “I do think that there will be common ground in terms of emphasis on service improvements,” said Everson. “I’m not suggesting that everything at the IRS is going to stop. Hardly. The Republicans feel very strongly about the need for good service, and I think that will be a focus of the administration once, presumably, Commissioner [Billy] Long is in office. I think there will be continuation and a great deal of focus on privacy versus efficiency. They’ll want to make the improvements on the system side, which are already underway, but I do think there will be a great deal of focus on privacy.”

Hiring freeze

The hiring freeze at the IRS could be a concern, however. 

“Will they be able to maintain adequate personnel? Time will tell on that, but I think we’ll know fairly quickly,” said Everson. “The filing season has already started, and I think that the impact of departures on the workforce will be felt over time. I’m not overly concerned about the filing season, per se. Over a period of time, if people are leaving government — and the IRS does have a very high component of people who have been working from home — because that is no longer allowed, what will the impact be there? That’s very much in the mix, but it will take time to feel the effects of that.”

He expects to see more of a focus at the IRS on process in terms of enforcement activities. Trump’s proposal to create an “External Revenue Service” to collect tariffs and duties could also introduce complications, since many of those functions are already performed at the Department of Homeland Security rather than the Treasury Department.

Billy Long speaking at a Donald Trump campaign event
Former Representative Billy Long, a Republican from Missouri, speaking at a Donald Trump campaign event

Al Drago/Bloomberg

After the election, Trump named former Rep. Billy Long, R-Missouri, to be the next IRS commissioner, even though IRS Commissioner Danny Werfel’s term was scheduled to run until November 2027. That prompted Werfel to announce his last day would be on Jan. 20, coinciding with Inauguration Day. When he was in Congress, Long had sponsored a bill to abolish the IRS and replace it with a consumption-based tax known as the Fair Tax. In January, a group of 12 Republican lawmakers revived the bill as the Fair Tax Act of 2025.

The Trump administration and Republicans in Congress have been moving to claw back at least half of the $80 billion in extra funding under the Inflation Reduction Act from the IRS’s enforcement efforts, which had been targeting large partnerships and corporations, as well as high-wealth individuals, for increased audits. That could affect the reliance of the agency on doing centralized partnership audits, which were allowed under the Bipartisan Budget Act of 2015, but have only recently begun being used.

“Without the IRA funding — and as it stands today, there’s no funding coming from any additional sources — it is certainly less likely that the IRS will be able to conduct effective audits of partnerships,” said Colin Walsh, principal and practice leader of tax advocacy and controversy services at Top 10 Firm Baker Tilly. “Something could change tomorrow, and Billy Long could become commissioner and figure out a different way to finance it. Billy Long will have his own ideas, and we’re all curious to see how he’d like to build the IRS. There’s a big push to get federal workers back into the office. What impacts might that have? Maybe the theory could be that people working in an office are going to be more effective and more efficient than people working remotely. I don’t think at this stage we can even predict, if Billy Long becomes the commissioner, what that will look like, but we can say that it is going to be different. I think comfortably, we could say it’s going to be different than what it would have been like if the IRS had $80 billion and Danny Werfel, versus $40 billion and Billy Long. It is different objectively.”

“It doesn’t mean that it will necessarily be less stringent,” he noted. “We just don’t know, whereas six months ago, we all had a pretty good idea of where this was headed, because the IRS was explicit in saying what they were going to do, creating a partnership audit task force, auditing 80 of the largest partnerships, and in practice, we were seeing that last year.”

The IRS and the Treasury may also cut back on labeling tax transactions such as micro-captive insurance as “transactions of interest.”

“The IRS lost all those cases on making things transactions of interest or reportable transactions by notice,” said Bill Smith, managing director of the national tax office at Top 25 Firm CBIZ Advisors. “They now have to go through the regulatory process, with proposed regulations, a notice and comment period, all of that. Having nothing to do with the change of administration, they suffered a pretty serious setback there. They suffered a setback with the elimination of Chevron deference. It’s all taxpayer favorable, but is it good, sound policy? The IRS collects something like 97% of the revenue for the United States. I don’t know if Elon Musk is going to be able to cut that much out. If you’re going to eliminate a lot of the income, you’d better start eliminating the expenses too.”

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Virginia adds additional path to CPA licensure

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Virginia, Pennsylvania and Minnesota made headway this week in adding alternative paths to CPA licensure.

The Virginia House and Senate passed legislation Monday, backed by the Virginia Society of CPAs, that creates an additional pathway to licensure and ensures practice mobility for out-of-state CPAs, effective Jan. 1, 2026. This makes it the second state, behind Ohio, to create a new CPA pathway.

HB 2042 and SB 1042 allow CPA candidates to achieve licensure with a baccalaureate degree with the required accounting coursework, two years of experience and passing the CPA exam. Candidates can still follow the older pathway, which entails 150 hours of education, one year of experience and passing the exam, but “the new path allows accountants to opt for more real-world experience rather than take an additional 30 hours of education,” according to a news release.

“Increasing the options accountants have to become licensed has been a major focus of the VSCPA and the profession nationwide,” VSCPA president and CEO Stephanie Peters said in a statement. “With declining college enrollments and new majors like data analytics, the competition to attract students to the accounting profession is strong. Corporations can’t run without finance teams, and businesses rely on their CPAs for valuable tax planning and strategic advice. It’s crucial we develop new ways to get accountants licensed as CPAs to become the trusted business advisors that help keep our economy running.”

The VSCPA worked with Del. Holly Seibold, D-Fairfax, and Sen. Adam Ebbin, D-Fairfax, with support from VSCPA member and Del. Joe McNamara, CPA, R-Roanoke. Both bills passed the full General Assembly unanimously. The VSCPA does not currently see any barriers to Gov. Glenn Youngkin singing the legislation. 

Virginia state capitol
Virginia State Capitol

Martin Kraft

Pennsylvania and Minnesota

Pennsylvania introduced a Senate bill to add an extra pathway to CPA licensure, allowing CPA candidates to achieve licensure with 120 college credits, two years of relevant work experience verified by a Pennsylvania CPA and passing the CPA exam. The existing pathway requiring 150 credits is still available for candidates.

“At a time when the accounting profession faces a variety of pipeline challenges, it is crucial to create innovative pathways that meet the needs of today’s workforce while safeguarding the public trust and high standards that define the CPA designation,” PICPA CEO Jennifer Cryder said in a statement.

“We believe these updates are critical to the future of the accounting profession,” she added. “By working together with our stakeholders, we can modernize licensure laws without compromising the core principles that define the CPA profession.”

The initial memo introducing the bill was led by Sen. Scott Hutchinson, R-Venango, and Sen. Nick Pisciottano, CPA-inactive, D-Allegheny. A companion bill is set to be introduced in the state House by Rep. Ben Sanchez, D-Montgomery, and Rep. Keith Greiner, CPA, R-Lancaster.

Meanwhile, Minnesota introduced a Senate bill to add two more pathways to licensure, which would allow CPA candidates to achieve licensure with a bachelor’s degree along with two years of general work experience and passing the CPA exam, or a master’s degree with one year of experience and passing the exam.

The legislation also ensures automatic practice mobility and changes regulations to make the Minnesota State Board of Accountancy the entity determining substantial equivalency, not NASBA’s National Quality Appraisal Service.

A companion bill in the Minnesota House is expected to be introduced later this week.

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