Accounting
A primer for outsourcing for accountants
Published
6 hours agoon
Sherwood Tax and Accounting owner Kristen Keats was no stranger to outsourcing when she co-founded a Guadalajara, Mexico-based accounting staffing agency about four years ago to help supplement and support her home team in Oregon.
Having previously worked for a firm that outsourced to a team in India, Keats understood the benefits of outsourcing. She also understood the challenges that can arise.
“We had heard that Guadalajara was a great place as far as the number of universities that are there and just the number of people. It is called ‘the Silicon Valley of Mexico,’ so we were excited that it has more of a technology [focus]. So, we looked at expanding into Mexico,” said Keats. “In 2021, I, with my partner, started Cadencia, the outsourcing firm that now has staffed for our firm but we also work with other accounting firms as well.”
Today, Cadencia employs 45 associates, of whom four are dedicated to supplementing the staff at Sherwood Tax and Accounting in Sherwood, Oregon.
Establishing an outsourced staffing agency like Cadencia may not be the preferred route for many U.S.-based accounting firms; however, there is no denying that more and more firms are exploring how outsourcing in some capacity, whether domestically or overseas, can help them broaden bandwidth and better serve clients.
“[Outsourcing] was almost like a dirty word, I would say, like five years ago,” said Keats. “It was always thought of in a bad light, in my opinion. And now I definitely feel like that has shifted. I feel like it has become more accepted and there is more understanding, more openness to thinking about it, I think, in the industry. If nothing else, out of sheer necessity.”
Laurence Whittam, founder of South Amboy, N.J.-based Impact Global Solutions, which provides outsourcing-related consulting and implementation services, agreed and said, “[Outsourcing] is definitely a moving area. A lot more firms are really interested in it and moving on it. They are investing quite heavily in it, which is great. Even private equity is getting involved in it. I’m seeing outsourcing firms now even being acquired by both private equity and firms as well.”
Further highlighting the growing interest in outsourcing, the American Institute of CPAs’ 2023 National Management of an Accounting Practice survey found that roughly 40% of respondents said they planned to outsource work domestically, and 35% planned to use offshore talent in the future. Among the top-performing firms, 52% said they planned to use offshore talent and half were looking to outsource work domestically.
Finding an outsourcing model
The findings come as little surprise given the staffing constraints that are facing the profession due in part to seasoned professionals eyeing retirement and a dwindling pipeline of new accounting majors and graduates entering the profession.
That being said, it is important to keep in mind that outsourcing entails more than simply broadening the talent pool. To achieve success, firms must have a strategy in place and be aware of the outsourcing models that are gaining traction.
1. Onshoring model. Onshoring is essentially outsourcing work domestically. Onshore outsourcing can be achieved by collaborating with a local entity to handle specific tasks or using gig workers. Some firms may also turn to a contracting vendor to find U.S.-based contractors who can work closely with the firm.
Onshore outsourcing can ease compliance concerns as the talent is well-versed in U.S. regulations and has a clearer understanding of U.S. business practices. However, firms may find there are limitations to the availability of qualified candidates in today’s competitive labor market.
2. Nearshoring model. Nearshoring is outsourcing work to a nearby country, such as Mexico or Canada. One of the biggest advantages is the close proximity of the outsourced talent. This makes in-person meetings easier, if needed, and the time difference minimal — maybe only an hour or two, if any at all. And compared with domestic outsourcing, it may be easier for firms to find available talent.
3. Offshoring model. Offshoring is similar to nearshoring; however, the talent is located much farther away, typically on a different continent. With that can come significant differences in time zones, cultural differences, and perhaps language barriers — all of which must be considered by a firm looking at offshoring.
India has emerged as one of the most popular countries for offshoring due in part to the lower labor costs, strong English proficiency, and expertise in tax, accounting and audit services. The Philippines is also a popular choice for outsourcing accounting services, and South America is rising up on the list.
However, the differences do not stop there. As Whittam explained, there are “a spectrum” of approaches when it comes to outsourcing.
For instance, some firms may opt to build their own captive, while other firms may choose to work with a business process outsourcing services provider to handle certain business functions or processes. There’s also the employer-of-record model, which is when a firm contracts with a third party to hire talent on their behalf and the third party handles payroll, compliance, and perhaps infrastructure like office space and equipment; or a firm may want to leverage a traditional full-time employee outsourcing model, in which the candidate will work for only the contracting accounting firm.
“[Firms] have generally heard the options, but I think the differences between the models that are available is very important for them to understand because outsourcing comes in a bit of a spectrum,” Whittam said.
Hitendra Patil, CEO of Miami-based consulting firm Accountaneur, agreed, and said it is important that firms first determine what it is they are looking to achieve. “What is the purpose of outsourcing? Is it just an inability to hire locally and volume is growing and you need to make sure that you have enough people, hence, you are outsourcing? So there are multiple ways in which a firm decides on how to create that capacity. Ultimately, outsourcing or not is technically a decision of capacity planning,” he said.
As outlined by Patil, firms that are trying to determine if it is time to outsource may want to ask themselves such questions as:
Is the firm consistently missing deadlines? If yes, this can be a sign that staff is stretched too thin.
Is it hard to hire new staff and is staff turnover on the rise? If so, staff may be overworked, overwhelmed, and becoming disillusioned with the profession.
Does the firm lack capital for growth? Outsourcing can save firms money and time, enabling them to fuel profitability.
Is the firm turning down new clients or not getting new clients? If yes, outsourcing can help expand capacity so the firm can provide more competitive, value-added services.
Employ best practices
As previously noted, outsourcing involves more than simply expanding the talent pool. To help firms achieve success, there are several important best practices to consider before diving into the outsourcing waters.
Kane Polakoff, a principal and CAS practice leader at New York-based Top 100 Firm CohnReznick, suggested talking with peers who are outsourcing to better understand the lessons learned. “Don’t just jump in to jump in,” he said. “Take the time before you go ahead and start that process. Start small. Of course, determining whether you want to do a captive, or you want to do a third party, or you want to do both. You need to have those discussions too, and then determine what that roadmap is. You definitely want to come up with a good plan and then execute on that.”
According to sources, steps to consider when embarking on the outsourcing journey include, but are not limited to:
- Define the firm’s objectives.
- Assess internal processes and take steps to improve efficiencies.
- Establish and maintain comprehensive process documentation to help ensure consistency and compliance.
- Establish strong lines of communication and foster relationship-building between the firm’s home team and the outsourced talent. For instance, conduct regular video conferences and/or on-site visits.
- Invest in training to help the outsourcing team enhance their skills and gain a better understanding of the firm’s processes.
- Ensure the necessary technology infrastructure and software is in place, such as a project management system to help track projects, tasks and schedules.
Successful outsourcing also involves making sure the right security protocols are in place. This means, for instance, ensuring the secure transmission of data and using two-factor authentication to authenticate users, and limiting access control so only authorized individuals and devices can gain access to the appropriate network resources.
“I know that it feels scarier to have that [talent] located outside of the U.S., but in reality, I believe, it is really no different than having a remote employee in the U.S.,” Keats said.
Embrace transparency
Some accounting firms that outsource work may have clients who are concerned about data security, compliance issues, lack of expertise, and language barriers (when offshoring), among other potential issues. The key, according to sources, is to be fully transparent.
“Today, we are very transparent. … We have a global capacity, a global operation, and here’s what we do and here’s how we do it. So that is an expectation that we set with our clients from the beginning and it’s understood. We really don’t have much of any push back on that,” Polakoff said.
Added Polakoff, “I think the worst thing that you can do is to go ahead and do it but you don’t share that with the client, because that will come back and haunt you.”
Keats agreed: “When we initially started working with the [outsourced] team, I did a video that got sent out to all of the clients. We were extremely transparent about it. … In the beginning, we actually allowed clients to opt out of it. We said, ‘You can opt out of it but you have to pay a higher fee,’ and some folks chose to do that. There were some folks that left us. There were some people that just were not comfortable with it at all.”
Today, the firm no longer allows clients to opt out of outsourcing the work, as it became too difficult to segment the client base. All existing clients have transitioned and new clients are informed during the first phone call to ensure full transparency.
“Just remember that these are human beings. I think sometimes firms tend to think of outsourcing as this monolithic strategy or solution for things. It is good to be reminded that the individuals that you will be interacting with — whoever you go with, wherever they are in the world — are people who are all learning, want to do a good job, and want to advance; they want all the same things that we all do,” said Keats. “So I think that is a good thing to keep in mind — to keep the humanity at the forefront when you are thinking about outsourcing.”
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Accounting
BPM starts global network | Accounting Today
Published
11 minutes agoon
February 3, 2025BPM LLP, a Top 50 Firm based in San Francisco, has created an international network of independent firms that it’s calling BPM Global Ltd.
The firm, formerly known as Burr Pilger Mayer, launched the network Monday with its first network member firm, Enspira Financial, with offices in Sydney and Melbourne, Australia. Enspira offers accounting, audit, tax and consulting services to clients in different industry sectors, including construction, professional services, not-for-profits, financial licensees and foreign subsidiaries. Enspira will remain a separate entity but will operate under the BPM Global Network brand.
“By creating this network, we’re redefining our global brand identity,” said BPM Global CEO Jim Wallace in a statement Monday. “Enspira’s cultural alignment and commitment to people mirrors that of BPM, our founding member. We could not be more thrilled to welcome Enspira as our first network member.”
BPM and Enspira are also members of Allinial Global, an association of legally independent accounting and consulting firms whose members collaborate to bring their clients best-in-class solutions. Both BPM and Enspira plan to continue their membership in Allinial Global, where Wallace is currently global executive committee board chair. The
“We are honored to join the BPM Global Network as its first member,” said Enspira CEO Sook Smith in a statement. “Through our membership of BPM Global Ltd, we’re excited to provide our clients with augmented international support while expanding our global brand.”
Baker Tilly, a Top 10 Firm based in Chicago, plans to acquire Hancock Askew & Co. LLP, a Regional Leader based in Savannah, Georgia, expanding Baker Tilly’s presence in Georgia and Florida.
Hancock Askew has offices in Savannah, Atlanta and Augusta, Georgia, along with Tampa, Jacksonville and Orlando, Florida.
Financial terms of the deal were not disclosed. Hancock Askew ranked No. 12 on Accounting Today‘s Regional Leaders list for the Top Firms in the Southeast, and reported $55.8 million in revenue for 2024, with 35 partners, 258 staff and seven offices. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. The U.S. firm of Baker ranked No. 10 on Accounting Today 2024 list of the Top 100 Firms. Its revenue as of May 31, 2024 was $1.81 billion, across consulting, tax and assurance. Last February, Baker Tilly US
“The Southeast is a vital region for businesses of all sizes,” said Fred Massanova, Baker Tilly’s chief growth officer and managing principal for the Eastern U.S., in a statement Monday. “Hancock Askew’s longstanding commitment to client service and deep regional expertise make them an outstanding fit for Baker Tilly as we continue expanding our capabilities in this market.”
Hancock Askew managing partner Michael McCarthy will be joining Baker Tilly as managing principal for Georgia and Florida. “This combination reflects our shared vision of delivering exceptional value and measurable results,” McCarthy said in a statement. “Joining Baker Tilly provides new opportunities for our clients and team members while preserving the commitment to quality and service that has defined Hancock Askew for decades.”
Koltin Consulting CEO Allan Koltin advised the firms on the transaction. “Hancock Askew has built a stellar reputation in the Southeast,” Koltin said in a statement. “This combination strengthens Baker Tilly’s capabilities in the region and ensures continued innovation for clients.”
Last May, Baker Tilly merged in
International growth
Last week, Baker Tilly International announced that it reached global revenues of $5.62 billion for the year ended Dec. 31, 2024, up 9% over the previous year or 9.5% at constant exchange rates. The global accounting and advisory network has grown nearly 40% since 2020.
Baker Tilly saw expansion in all regions across the network in 2024. The Europe, Middle East and Africa region was the fastest growing at 13%, followed by North America at 11% and Asia-Pacific at 2% in local currency terms). Revenues in Latin America declined slightly in U.S. dollar terms, but in local currency the region grew by 18%.
Belgium, Canada, the Channel Islands, Colombia, France, Germany, Greece, Hong Kong, Italy, Malaysia, the Netherlands, Poland, Spain, the U.K., Ukraine and the U.S. were among the larger markets to record more than 10% growth in 2024.
All the network’s service lines saw significant growth. Of its major service lines, advisory grew 16%, followed by tax (11%) and assurance and accounting (5%). Legal services grew 17% in 2024.
Headcount rose modestly by 1.2% to 43,515 with 3,480 partners worldwide. The proportion of female partners in the network reached an all-time high of 26% by the end of 2024.
“Growth in revenues easily outstripping the increase in headcount is a good sign that our network is growing sustainably and in response to client demand in a tough economic market,” said Baker Tilly International CEO Francesca Lagerberg in a statement. “As always, I am very grateful for the leaders in all of our 143 markets and the hard work of our people who make this possible. Breaking through the $5.5bn barrier demonstrates that this is a network with real ambition and drive. Our industry is currently both exhilarating and challenging, anticipating and responding to a fast-paced world. Our profession has a strong track record of helping clients in turbulent times and so there is likely to be plenty of activity in 2025 as we see the full impact of those record numbers of elections last year with new governments introducing new legislation and regulation. We are busy when our clients are busy and there is no doubt whether dealing with the impact of any trade tariffs or new tax legislation, to name just two areas, we will be very active. The next 12 months promises to be exciting.”
Accounting
Canada, Mexico hit back at Trump tariffs, China vows action
Published
4 hours agoon
February 3, 2025Canada and Mexico vowed to hit back at the U.S. after President Donald Trump followed through on threats to impose 25% tariffs on imports of their goods, instigating a trade war that’s set to reshape global supply chains.
Canadian Prime Minister Justin Trudeau said the country will impose 25% tariffs against C$155 billion ($106 billion) of U.S. goods, while Mexican President Claudia Sheinbaum also pledged retaliation. China vowed “corresponding countermeasures” to Trump’s 10% levy on Chinese products, without immediately announcing any new tariffs.
A tit-for-tat tariff fight among the world’s major economies — Trump has
“It marks a new phase of the trade war, which targets multiple countries, including allies and China, to meet US economic and geopolitical policy goals,” said Gary Ng, senior economist at Natixis SA.
Bloomberg Economics estimated that Trump’s move will raise the average U.S. tariff rate to 10.7% from near 3% currently and “deal a significant supply shock” to the domestic economy. U.S. gross domestic product would suffer a 1.2% hit and a widely watched gauge of core inflation would increase by 0.7%.
Emergency declared
In an executive order
The responses from three of America’s biggest trading partners came shortly after he signed orders for the U.S. tariffs on Saturday. The measures take effect at 12:01 a.m. on Tuesday, leaving only a small window for last-minute negotiations.
The risk of a trade war has helped fuel a rally in the dollar since Trump’s re-election on the assumption tariffs would fuel inflation and thus support U.S. interest rates, as well as the greenback’s safe-haven status.
Trump’s threats last week drove the Bloomberg Dollar Spot Index up nearly 1%, its steepest climb since mid-November. The Mexican peso and the Canadian dollar each slumped.
WTO case
China’s Commerce Ministry
Trump’s tariffs deliver on a warning to the three countries for what he says is a failure to prevent the flow of undocumented migrants and illegal drugs, though he had also teased the possibility of a reprieve if Mexico and Canada took steps to address his concerns.
The Republican’s orders also included retaliation clauses that would increase US tariffs if the countries respond in kind. The new measures will be on top of existing trade levies on those countries.
Energy imports from Canada, including oil and electricity, will be spared from the full 25% levy and will face a 10% tariff. White House officials said that was intended to minimize upward pressure on gasoline and home-heating oil prices.
Trump’s move is explosive in scale and goes well beyond his first-term tariffs. Steep tariffs will raise the cost of key goods like food, housing and gasoline for Americans, while the overall fallout threatens to spill widely across the countries, which are the largest three sources of U.S. imports, accounting for almost half of total volume.
“We’d expect big tariffs to have big impacts — and what Trump has just announced is huge,” wrote Nicole Gorton-Caratelli, Maeva Cousin and Tom Orlik of Bloomberg Economics.
Trump campaigned on a platform of extensive tariffs and he followed through, though dialing back planned measures on China while increasing them on his neighbors. Most mainstream economists and many business groups
Sweeping measures
The move represents yet another instance where Trump is testing the bounds of his emergency authorities under federal law — already a hallmark of his second term in the White House.
The tariff orders invoke the International Emergency Economic Powers Act and expand an earlier declaration to address what he calls a “threat to the safety and security of Americans.”
Markets have been gripped by uncertainty as they awaited Trump’s decision on the tariffs, and there are now looming questions about how the levies will impact stocks, as well as companies and consumers.
Automakers such as General Motors Co., Ford Motor Co. and Stellantis NV, which have global supply chains and massive exposure to Mexico and Canada, could see significant swings. Industry groups warned that because of the tight integration of U.S. and Canadian manufacturing, the imminent tariffs could have a steep impact on the industry.
“The imposition of tariffs will be detrimental to American jobs, investment and consumers,” Jennifer Safavian, the president of Autos Drive America, said in an emailed statement. “U.S. automakers would be better served by policies that reduce barriers for manufacturers, ease regulations that hinder production and create greater export opportunities.”
Trump’s actions also closed a loophole that exempted packages worth less than $800 from tariffs. Extinguishing the so-called de minimis exemption for small parcels sent to the U.S. from the three countries could significantly impact online retail — though the scope of the measure wasn’t immediately clear. While such changes would most directly affect Chinese retailers, American consumers who benefit from those platforms’ cheap goods would likely suffer, too.
The U.S. loses a tremendous amount of tariff revenue by using the exemption, a U.S. official told reporters on a briefing call.
Parts of the U.S., including the Pacific Northwest and Northeast U.S., are deeply reliant on electricity or gas flows from Canada. Under an energy emergency Trump declared on his first day in office, refined gasoline and diesel, uranium, coal, biofuels and critical minerals were all given the lower 10% tariff.
Oil industry advocates, however, have warned against even a 10% increase in the cost of crude inputs into Midwestern refineries that have few near-term options to substitute with U.S. supplies.
Democrats wasted no time in pouncing on messaging around how the trade moves could impact families’ budgets. “These tariffs will be devastating for American consumers,” Congressman Greg Stanton, an Arizona Democrat, and some 40 colleagues wrote in a Saturday
“Trump’s tariffs on Mexico and Canada will make your life more expensive,” Stanton said more bluntly in a separate
Retaliatory steps
Mexico was strident in rejecting the Trump administration’s allegation that it had alliances with drug traffickers, and suggested the U.S. government curb demand and use of narcotics internally.
“Drug use and distribution is in your country and that is a public health problem that you have not addressed,” Mexican President Sheinbaum
Mexico will also implement non-tariff measures, while calling for cooperation with the U.S. on topics including security and addressing the fentanyl public health crisis, she said.
The Mexican economy could enter a “severe recession” if Trump’s tariffs remain in place for more than a quarter, according to Gabriela Siller, director of economic analysis at Grupo Financiero Base. “If the tariffs last several months, the Mexican peso depreciation could reach record highs.”
Canada’s Trudeau said American beer, wine, food and appliances will be among the many items subject to Canadian tariffs, and his country is also considering measures related to critical minerals. He encouraged Canadians to buy locally made products and skip U.S. vacations.
The orders enacting the tariffs do create a process to remove them. Homeland Security Secretary Kristi Noem can inform Trump if the countries have taken adequate steps to alleviate concerns over migration and drugs, and the tariffs are removed if he agrees.
It’s not clear how realistic a prospect that is. Canada, for instance, already took steps to tighten its border to appease Trump, and it didn’t deter him.
In a speech Saturday night, Trudeau invoked Canada’s long history of partnership with the U.S. “We have fought and died alongside you,” he said, citing World War II, the Korean War and the recent war in Afghanistan.
Beginning of talks
“Together, we’ve built the most successful economic, military and security partnership the world has ever seen,” Trudeau said, urging Trump to partner with Canada on their shared challenges.
Although the European Union wasn’t among the targets of Trump’s executive actions on trade over the weekend, he’s often complained about what he sees as unfair treatment of American exports such as cars sold in Europe.
On Sunday, German Finance Minister Joerg Kukies cautioned against over-reacting.
“One should not react in panic to the first decision, but rather see it as the beginning of negotiations, not the end,” Kukies told German business representatives in Riyadh at the start of a trip aimed at improving trade ties in the Middle East.
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