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IRS Direct File free tax pilot enticed 140K taxpayers

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The Internal Revenue Service’s Direct File free tax filing pilot program officially closed Friday and reported that 140,803 taxpayers used it in the 12 states where it was available.

The IRS began offering Direct File in March after internally testing it with a group of its own employees in the dozen states where it was available: Arizona, California, Florida, Massachusetts, Nevada, New Hampshire, New York, South Dakota, Tennessee, Texas, Washington and Wyoming. During the final days and weeks of the filing season, the agency reported steadily increasing use from taxpayers in the 12 pilot states. By the final week of the filing season, Direct File processed more than 5,000 accepted returns each day, bringing the total number of returns filed to over 140,000.

The leading states with accepted returns included California (33,328), Texas (29,099), Florida (20,840), New York (14,144) and Washington (13,954). Across the 12 pilot states, taxpayers using Direct File claimed more than $90 million in tax refunds and reported $35 million in tax balances due.

“Last week, the IRS concluded one of the most successful filing seasons in recent memory, which saw monumental progress in our efforts to transform the taxpayer experience as directed under the Inflation Reduction Act,” said IRS Commissioner Danny Werfel during a press conference Friday. “The conclusion of the 2024 filing season also marks the closure of the Direct File pilot, a yearlong effort to study the interest in and feasibility of creating a direct e-filing system people can use to file their federal income tax return. Direct File is an important part of our efforts to meet taxpayers where they are, give them options to interact with the IRS in ways that work for them, and help them meet their tax obligations as easily and quickly as possible.”

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More than 3.3 million taxpayers started an online eligibility tracker to see if they could use Direct File; 423,450 taxpayers logged into Direct File; and 140,803 taxpayers submitted accepted returns. In cases where users’ tax situation was out of scope for the pilot, they were directed to other options to complete their tax returns, including the separate Free File program that provides free software from the private sector, Werfel noted.

Wally Adeyemo, deputy secretary of the Treasury, said he met last week with finance ministers and central bank governors from the U.K., Australia and other countries and told them about how excited he was about the Direct File pilot. They were surprised because many of their countries have long offered free tax filing similar to Direct File. 

Over the course of the pilot test, he said Direct File users saved an estimated $5.6 million in tax preparation fees on their federal returns alone. He said he has talked with taxpayers in states like Texas, New York and Washington, and many of them said it took less than a few hours to file their taxes using Direct File. He also cited survey figures indicating that 90% of respondents ranked their experience with Direct File as excellent or above average, and 90% of the respondents who used customer support also ranked the experience as excellent or above average. 

“Direct File not only saved people money, not only saved people time, but helped people have a good experience with the IRS because ultimately our goal is to make sure the IRS works for the American people, both helping them do what the vast majority of them want to do without prompting, which is file their taxes in a way that is easy and safe and also in this case free,” said Adeyemo. 

Through the end of the pilot, the total amount spent by the IRS was $24.6 million, including a report to Congress last year that was mandated by the Inflation Reduction Act to study the feasibility of the system. Direct File’s operational costs — including customer service, cloud computing and user authentication — were just $2.4 million. To build and run the pilot, the IRS engaged the U.S. Digital Service, but the agency’s agreement with the U.S. Digital Service does not involve costs to the IRS. The figures cited seem to come in response to a report from the Government Accountability Office that questioned the costs and benefits of the project.

“It’s important to remember that Direct File is a new technology product,” said Werfel. “With any new product, you have fixed development costs. The cost per user only decreases as more people use the product. We intentionally designed this pilot not to have a large number of users in order to focus on delivering a strong, stable product.” 

Separately, a new survey commissioned by the Economic Security Project, an advocacy group, indicated favorable reactions to IRS Direct File among a group of taxpayers, some of whom used the tool. David Binder Research surveyed 4,261 adults nationwide who filed a tax return this year, including 440 taxpayers who used Direct File. It found 74% of respondents said they prefer Direct File over their previous tax filing method and 82% of respondents gave at least an eight out of 10 likelihood that they would recommend the service to others. 

Compared to individuals who filed using other methods such as professional tax preparers, paid software or self-preparation, the research found that Direct Filers are much more likely to say the process is simpler, cheaper and faster. Some 61% of users reported that tax filing this year was more straightforward than last year when Direct File was not available (compared to 25% among those who used other filing methods saying the same). In addition, 44% of Direct File users said tax filing was less expensive than last year (as opposed to 10% among others). Over a third (36% versus 13% among others) said that tax filing took less time than last year, with more than 60% of Direct File users being able to file in under an hour.

“The two essential things the IRS needed to do to make this year’s pilot a success were to build a stable tool that worked and to make sure that users liked it and found it easy to use,” said Adam Ruben, vice president of campaigns and political strategy at the Economic Security Project, in a statement. “This survey shows that Direct File users loved this free and simplified tax filing option and found it simpler, cheaper and faster. That makes this year a big win and a strong foundation for expanding Direct File next year to more states, more tax situations, and with the IRS filling in more of the data it already has.”

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Tax Fraud Blotter: Crooks R Us

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The shadow knows; body of evidence; make a Note of it; and other highlights of recent tax cases.

Newark, New Jersey: Thomas Nicholas Salzano, a.k.a. Nicholas Salzano, of Secaucus, New Jersey, the shadow CEO of National Realty Investment Advisors, has been sentenced to 12 years in prison for orchestrating a $658 million Ponzi scheme and conspiring to evade millions in taxes.

Salzano previously pleaded guilty to securities fraud, conspiracy to commit wire fraud and conspiracy to defraud the U.S., admitting that he made numerous misrepresentations to investors while he secretly ran National Realty. From February 2018 through January 2022, Salzano and others defrauded investors and potential investors of NRIA Partners Portfolio Fund I, a real estate fund operated by National Realty, of $650 million.

Salzano and his conspirators executed their scheme through an aggressive multiyear, nationwide marketing campaign that involved thousands of emails to investors, advertisements, and meetings and presentations to investors. Salzano led and directed the marketing campaign that was intended to mislead investors into believing that NRIA generated significant profits. It in fact generated little to no profits and operated as a Ponzi scheme.

Salzano stole millions of dollars of investor money to support his lavish lifestyle, including expensive dinners, extravagant birthday parties, and payments to family and associates who did not work at NRIA. He also orchestrated a separate, related conspiracy to avoid paying taxes on his stolen funds.

He was also sentenced to three years of supervised release and agreed to a forfeiture money judgment of $8.52 million, full restitution of $507.4 million to the victims of his offenses and $6.46 million to the IRS.

Marina del Rey, California: Tax preparer Lidiya Gessese has been sentenced to 41 months in prison for preparing and filing false returns for her clients and for not reporting her income.

Gessese owned and operated Tax We R/Tax R Us and Insurance Services from 2013 through 2019 and charged clients $300 to $800. Gessese would then prepare returns that included claims to deductions and credits she knew her clients were not entitled to, including falsely claiming dependents, earned income credits, the American Opportunity Credit, Child Tax Credits, business deductions, education expenses or unreimbursed employee business expenses. The illegitimate claims led to some $1,135,554.64 issued by the IRS for 2010 through 2018.

She failed to report, or underreported, her own income for 2010 through 2018, some of which included improperly diverted funds from clients’ inflated or fraudulent refunds, causing a tax loss of $488,276.

Gessese, who pleaded guilty in April, was also ordered to pay $1,096,034.01 to the IRS and $53,526.95 to her other victims.

Fullerton, California: In Chun Jung of Anaheim, California, owner of an auto repair business, has pleaded guilty to filing false returns for 2015 to 2022, underreporting his income by at least $1,184,914.

He owned and operated JY JBMT INC., d.b.a. JY Auto Body, which was registered as a subchapter S corp. Jung was the 100% shareholder.

Jung accepted check payments from customers that he and his co-schemers then cashed at multiple area check cashing services; the cashed checks totaled some $1,157,462. Jung withheld the business receipts and income from his tax preparer and omitted them on his returns.

He will pay $300,145 in taxes due to the IRS and faces a $250,000 penalty and up to three years in prison. Sentencing is Jan. 31.

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Tucson, Arizona: Tax preparer Nour Abubakr Nour, 34, has been sentenced to 30 months in prison.

Nour, who pleaded guilty a year ago, operated the tax prep business Skyman Tax and for tax years 2016 through 2018 prepared and filed at least 27 false individual federal income tax returns for clients.

These returns included falsely claimed business income that inflated refunds so that he could pay himself large prep fees. Nour’s clients had no knowledge that he was filing false tax returns under their names.

Nour was also ordered to pay $150,154 in restitution to the United States for the false tax refunds.

Farmington, Connecticut: Tax preparer Mark Legowski, 60, has been sentenced to eight months in prison, to be followed by a year of supervised release, for filing false returns.

From January 2015 through December 2017, Legowski was a self-employed accountant and tax preparer doing business as Legowski & Co. Inc. He prepared income tax returns for some 400 to 500 individual clients and some 50 to 60 businesses.

To reduce his personal income tax liability for 2015 through 2017, Legowski underreported his practice’s gross receipts by excluding some client payment checks. He then filed false personal income tax returns that failed to report more than $1.4 million in business income, which resulted in a loss to the IRS of $499,289.

Legowski, who pleaded guilty earlier this year, has paid the IRS that amount in back taxes but must still pay penalties and interest. He has also been ordered to pay a $10,000 fine.

Wheeling, West Virginia: Dr. Nitesh Ratnakar, 48, has been convicted of failing to pay nearly $2.5 million in payroll taxes.

Ratnakar, who was found guilty of 41 counts of tax fraud, owned and operated a gastroenterology practice and a medical equipment manufacturer in Elkins, West Virginia. He withheld payroll taxes from employees’ paychecks and failed to make $2,419,560 in required payments to the IRS. Ratnakar also filed false tax returns in 2020, 2021 and 2022.

He faces up to five years in prison for each of the first 38 tax fraud counts and up to three years for the remaining counts.

Orlando, Florida: Two men have been sentenced for their involvement in the “Note Program,” a tax fraud.

Jasen Harvey, of Tampa, Florida, was sentenced to four years in prison and Christopher Johnson, of Orlando, was sentenced to 37 months for conspiring to defraud the U.S.

From 2015 to 2018, they promoted a scheme in which Harvey and others prepared returns for clients that claimed that large, nonexistent income tax withholdings had been paid to the IRS and sought large refunds based on those purported withholdings. The conspirators charged fees and required the clients to pay a share of the fraudulently obtained refunds to them.

Overall, the defendants claimed more than $3 million in fraudulent refunds on clients’ returns, of which the IRS paid about $1.5 million.

Both were also ordered to serve three years of supervised release. Johnson was also ordered to pay $864,117.42 in restitution to the United States; Harvey was ordered to pay $785,858.42 in restitution. Co-defendant Arthur Grimes will be sentenced on Jan. 13.

Ft. Lauderdale, Florida: Tax preparer Jean Volvick Moise, 39, has been sentenced to three years in prison for filing false income tax returns.

Moise prepared false returns for clients to inflate refunds. He prepared returns which included, among other things, false dependents, false 1099 withholdings, false educational credits and false Schedule C expenses, often for businesses which did not exist. Moise’s fee was larger than the typical one charged by a tax preparer.

Moise filed hundreds of false returns that caused the IRS to issue more than $574,000 in fraudulent refunds.

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Accounting

Accounting in 2025: The year ahead in numbers

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With 2025 almost upon us, it’s worth thinking about what the new year will bring, and what accounting firms expect their next 12 months to look like.

With that in mind, Accounting Today conducted its annual Year Ahead survey in the late fall to find out firms’ expectations for 2025, including their growth expectations, their hiring plans, their growth expectations, how they think tax season will play out and much more. The overall theme: Thing are going well, but there are elements of friction holding them back, particularly when it comes to moving to more of a focus on advisory services.

You can see the full report here; a selection of key data points are presented below.

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Accounting

On the move: Withum marks over a decade of Withum Week of Caring

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Citrin Cooperman appoints CIO; PKF O’Connor Davies opens new Fort Lauderdale office; and more news from across the profession.

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