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How to freeze your credit after National Public Data breach

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So far, 2024 has been a huge year for data breaches.

There had already been more than 1 billion personal records compromised before the National Public Data breach that has been making headlines, according to Michael Bruemmer, head of global data breach resolution at consumer credit reporting company Experian.

National Public Data, a background check company, was alleged to have made 2.9 billion records vulnerable in a recent lawsuit. The company has said the actual number of records exposed is much lower, around 1.3 million.

The breach, however, may be bigger than the company is reporting, according to Bruemmer, based on the data Experian has mined from the breach.

National Public Data did not respond to requests for comment from CNBC.

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“It’s a big deal,” Bruemmer said, and it follows other recent sizeable breaches from Change Healthcare, AT&T and Ticketmaster.

Stolen data typically ends up on the dark web, where hackers will dump the information and often attempt to resell it.

The dark web is a part of the internet made up of hidden sites you can’t find through conventional search engines. Unlike credit files, which can be disputed and updated, information on the dark web can’t be brought back or deleted.

“Once it’s out there, it stays,” Bruemmer said.

Freezing your credit can take just minutes

To protect your data, experts say freezing your credit should be a priority.

“Freezing your credit is the single most important thing you can do when you get a data breach notice,” James E. Lee, chief operating officer at the Identity Theft Resource Center, a nonprofit working to minimize the risk of identity theft, recently told CNBC.com.

The good news is the process can be done in just minutes, Bruemmer explained.

A credit freeze will limit access to your credit report and prevent the opening of new accounts in your name, either by you or other parties.

Notably, freezing your credit is free.

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What’s more, a credit freeze will last until you remove it, which can be done either temporarily or permanently.

If you want to apply for new credit — for a credit card or auto loan, for example — you will have to unfreeze your report.

“I’d recommend a freeze if you suspect that you might have been impacted by a breach, or you just want to have good identity hygiene,” Bruemmer said.

To effectively freeze your credit, you will need to complete the process at all three major credit reporting agencies — Equifax, Experian and TransUnion. This will require setting up free online accounts with each agency. You can request a freeze by phone or mail, but online is usually the fastest option, experts say.

It’s also a good idea to look at your free credit report to monitor the latest activity to ensure there are no errors, experts suggest.

When to freeze children’s records

Other tips to keep your personal data secure

Freezing your credit is a just a first step among the precautions you should take to protect your personal data.

Changing passwords to make sure you have unique codes for each website can help. An online password manager can help generate long and complex passwords and also store them in one place, Bruemmer said.

Two factor authentication or encryption — which requires more than one way of verifying your identity when logging into accounts — can also help prevent bad actors from gaining access to important information.

It also helps to remove personal information on social media that can be used by identity thieves, Bruemmer said.

Consumers may also consider setting up alerts on their accounts to keep them up to date on the latest activity.

Additional services may be purchased to alert individuals when their information has been posted on the dark web or monitor whether a credit file has been established for a minor, Bruemmer said.

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College is still worth the investment for most students

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Student loan matching funds

In general, the economic benefits of a college education still far outweigh the high cost. However, college does not pay off for everyone, according to a new study by the Federal Reserve Bank of New York.

Many factors, including how much financial aid is offered and how much students have to pay out of pocket, as well as the choice of major, future earnings potential and how long it takes to graduate, determine the actual return on investment, the Fed researchers found. 

Overall, “majors providing technical training — that is, quantitative and analytical skills—earn the highest return, including engineering, math and computers,” the Fed researchers wrote in the blog post on April 16.

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“While expensive schools and on-campus living may seem to make college a risky bet, our estimates suggest that even a relatively high-cost college education tends to yield a healthy return for the typical graduate,” the Fed researchers said.

“Taking five or six years to complete a degree also still generally pays off. However, as many as a quarter of college graduates appear to end up in relatively low-paying jobs, and for them, a college degree may not be worth it, at least in terms of the economic payoff,” according to the Fed researchers.

‘College continues to get more expensive’

Meanwhile, studies consistently demonstrate that college costs continue to rise faster than the growth of financial aid. This means families and students are bearing a greater share of the financial burden of higher education. 

College tuition costs have indeed risen significantly, averaging a 5.6% annual increase since 1983, outpacing inflation and other household expenses. And families now shoulder 48% of college expenses with their income and investments, up from 38% a decade ago, according to a report by J.P. Morgan Asset Management.

“College continues to get more expensive and even though we’ve made aid more accessible by making the FAFSA [The Free Application for Federal Student Aid] shorter and more digestible, it’s not enough,” said Tricia Scarlata, head of education savings at J.P. Morgan Asset Management. (The new Free Application for Federal Student Aid was meant to improve access by expanding aid eligibility.)

In fact, these days, more students are opting out. Both bachelor’s degree and associate degree earners fell for the third consecutive year in 2023-24, according to a recent report by the National Student Clearinghouse Research Center.

“Today’s students want shorter-term, lower-cost credentials that lead to faster employment opportunities,” Doug Shapiro, the National Student Clearinghouse Research Center’s executive director said in a statement.

“It is certificate programs, not associates or bachelor’s degrees, that are drawing students into colleges today,” Shapiro added.

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Delinquent student loans are key factor in average credit score drop

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What's a credit score?

Consumer debt is rising, and now credit scores have declined.

The national average FICO credit score dropped to 715 from 717, according to a recent report from FICO, developer of one of the scores most widely used by lenders. FICO scores range between 300 and 850.

Amid high interest rates and rising debt loads, the share of consumers who fell behind on their payments jumped over the past year, FICO found. Also, the resumption of federal student loan delinquency reporting on consumers’ credit was a significant contributing factor, the report said.

“Those are now being reported for the first time since March 2020,” said Tommy Lee, senior director of scores and predictive analytics at FICO. “This is really driving the increase in severe delinquencies.”

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The effects of student loan delinquency reporting

The Federal Reserve Bank of New York cautioned in a March report that student loan borrowers who are late on their payments would experience “significant drops” in their credit scores.

Initially, those borrowers benefitted from the pandemic-era forbearance on federal student loans, which marked all delinquent loans as current. Median credit scores for student loan borrowers increased by 11 points between the end of 2019 to the end of 2020, the Fed researchers found. However, that relief period officially ended on Sept. 30, 2024.

NY Fed: 9 million student loan borrowers face significant drops in credit score

“We expect to see more than nine million student loan borrowers face substantial declines in credit standing over the first quarter of 2025,” the Fed researchers wrote in the blog post last month.

“Although some of these borrowers may be able to cure their delinquencies,” the Fed researchers said, “the damage to their credit standing will have already been done and will remain on their credit reports for seven years.”

Lower credit scores could result in reduced credit limits, higher interest rates for new loans and overall lower credit access, the researchers also said.

During the 2007-2010 housing crisis, average nationwide credit scores fell to 686 due to a surge in foreclosures. They subsequently ticked higher until the Covid-19 pandemic, when government stimulus programs and a spike in household saving helped boost scores to a historic high of 718 in 2023.

However, last year, FICO scores notched their first decline in over a decade, dropping to 717 in 2024, when rising credit card balances and an uptick in missed payments started to take a toll.

This year, scores fell even further as severe delinquencies, or 90-day past-due missed payments, surpassed pre-pandemic levels for the first time.

The consequences of a lower credit score

In general, the higher your credit score, the better off you are when it comes to getting a loan. Lenders are more likely to approve you for loans when you have a higher credit score, or offer you a better rate. Alternatively, borrowers with lower scores are typically charged more in interest, if they are approved for a loan at all.

In fact, increasing your credit score to very good (740 to 799) from fair (580 to 669) could save you more than $39,000 over the lifetime of your balances, a recent analysis by LendingTree found — with the largest impact from lower mortgage costs, followed by preferred rates on credit cards, auto loans and personal loans.

Some of the best ways to improve your credit score come down to paying your bills on time every month and keeping your utilization rate, or the ratio of debt to total credit, below 30% to limit the effect that high balances can have, FICO’s Lee said.

A good score generally is above 670, a very good score is over 740 and anything above 800 is considered exceptional.

An average score of 715 by FICO measurements means most lenders will consider your creditworthiness “good” and are more likely to extend lower rates.

“There are still many consumers that are managing their payments very well,” Lee said. “On the other hand, the decline [in average credit scores] does indicate there are some consumers being impacted by the current economy.”

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This homeowner cut her heating bill in half — and got a $1,200 tax credit

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Banksphotos | E+ | Getty Images

Megan Moritz bought her dream house in 2019.

However, the 1,400-square-foot home, in the Arlington Heights suburb northwest of Chicago, was built in the 1930s and lacked insulation — leading to heating bills that were “very high,” said Moritz, 48.

The first-time homeowner opted to pay about $5,700 for a series of projects last year to make her home more energy-efficient. She added insulation to the walls, and sealed gaps in ductwork connected to her furnace to prevent air leaks.

Moritz shaved her gas heating bill by half or more during the winter months, and her home is now “delightfully toasty,” she said. She slashed her bill to $102 in December 2024 from $311 two years earlier, records show. In January 2025, her bill was $116, down from $288 in 2023.

Moritz also received a $1,200 federal tax break when she filed her tax return this year, according to records reviewed by CNBC. She’s among millions of homeowners who claim a tax credit each year for retrofits tied to energy efficiency.

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“The biggest perk to me, honestly, was not freezing my butt off,” said Moritz, who works for a global professional association. “Then it was the monthly bill going down as much as it did.”

“The tax credit was a nice little perk, the cherry on top,” she said.

The tax break, however, may not be available for much longer.

Republicans have signaled an intent to put the tax break and other consumer financial incentives linked to the Inflation Reduction Act on the chopping block to raise money for a multi-trillion-dollar package of tax cuts being negotiated on Capitol Hill.

What is the tax break?

The tax break — the energy efficient home improvement credit, also known as the 25C credit — is worth up to 30% of the cost of a qualifying project.

Taxpayers can claim up to $3,200 per year on their tax returns, with the overall dollar amount tied to specific projects.

They can get up to $2,000 for installing a heat pump, heat pump water heater or biomass stove/boiler, and another $1,200 for other additions like efficient air conditioners, efficient windows and doors, insulation and air sealing.

About 2.3 million taxpayers claimed the credit on their 2023 tax returns, according to Internal Revenue Service data.

The average family claimed about $880, according to the Treasury Department.

‘A much harder decision’

A thermal scan of Megan Moritz’s Chicago area home shows areas of energy inefficiency.

ARC Insulation

Blair Kennedy, a homeowner in Severna Park, Maryland, plans to claim a credit when he files his tax return next year.

Kennedy, 38, had fiberglass insulation installed in his attic and air-sealed his 3,700-square-foot home in March, a project that cost just over $6,000 after state and local rebates.

A federal tax break would reduce his net cost to about $5,000, Kennedy expects.

“I think it would’ve been a much harder decision to do it” without tax credits, said Kennedy, a real estate agent.

The tax break has been available on-and-off since Congress passed the Federal Energy Tax Act of 1978, according to a paper by Severin Borenstein and Lucas Davis, economists at the Haas Energy Institute at the University of California, Berkeley.

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The original rationale for the credit was to boost U.S. energy security following energy crises in the 1970s, they wrote.

Today, the main goal of the tax break is to mitigate climate change, Davis said in an interview.

Making homes more energy-efficient helps reduce their planet-warming greenhouse gas emissions. Residential energy use accounts for about 20% of U.S. greenhouse gas emissions, according to researchers in the School for Environment and Sustainability at the University of Michigan.

The Inflation Reduction Act — a historic law to combat climate change, signed by former President Joe Biden in 2022 — extended the tax break through 2032 and made it more generous. Biden-era Treasury officials said the tax break was more popular than expected.

“A lot of these clean-energy technologies have significant benefits, but they can tend to cost a bit more than the alternative,” Davis said. “This [tax] credit offers an incentive to spend a little bit more for a capital investment that will yield climate benefits.”

Households can only claim the tax credit if they have an annual tax liability, since the credit is nonrefundable. Most of the benefits accrue to higher-income households, which are more likely to have a tax liability, Davis said.

Risk of disappearance

The IRA also included many other consumer tax breaks and financial incentives tied to electric vehicles, rooftop solar panels and energy efficiency.

Republicans in Congress may claw back funding as part of a forthcoming tax-cut package expected to cost at least $4 trillion, experts said. President Donald Trump pledged to gut IRA funding on the campaign trail, and Republicans voted more than 50 times in the House of Representatives to repeal parts of the law.

“Absolutely, there is a risk in the current budget bill that these credits would be changed or go away completely,” Davis said.

However, there’s a group of Republicans in the House and Senate seeking to preserve the tax breaks. Their support could be enough to save the incentives, given slim margins in each chamber.

About 85% of the clean-energy investments and 68% of jobs tied to Inflation Reduction Act funding are in Republican congressional districts, according to a 2024 study by E2.

Moving forward without tax break

Many households would likely still undergo energy-efficiency projects even if the tax breaks disappear, Davis said.

Savings on utility bills are often a primary motivation, experts said.

There’s generally a five- to 10-year return on investment given monthly energy savings, said Ryan Warkentien, head of ARC Insulation, which did the retrofit on Moritz’s Chicago area home.

That time frame can easily shorten to three to five years for those who qualify for a tax credit, he said.

A “crazy” high energy bill — about $1,000 in January — motivated Kennedy to get an initial energy audit to identify efficiency problems in his Maryland home. (Taxpayers can claim a $150 tax credit for the cost of such an audit.)

Kennedy is hoping to save at least 15% on his monthly energy bills. He also expects to put less stress on his heating, ventilation and air-conditioning unit to keep the house at a comfortable temperature, prolonging its lifespan and delaying future maintenance costs.

“The tax credit ended up being the icing on the cake,” he said.

 Likewise for Moritz.

“I’m literally in love with my house,” she said. “The investments I make in my house are for me, because I want to spend the rest of my life here.”

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