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The case for consolidating your accounting firm’s tech stack

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Growing your firm’s client base can be a wonderful thing, but it can also be accompanied by another, less optimal kind of growth: an ever-expanding tech stack. An overly large tech stack has some steep costs and can result in excess spending, applications that don’t talk to one another, double data entry, and frustrated employees and clients. 

Strategic, efficient firms make time to regularly clean out the underbrush of technology applications that regularly accompanies firm growth for several key reasons: 

1. Product upgrades. The technology you use in your firm is going to have a huge impact on your overall productivity. Legacy software applications lag behind new and improved versions, and unless you upgrade your technology, you are likely to be missing out on these benefits.
2. Financial savings. There are significant financial costs related to legacy systems that weigh down your profit margin. Failing to invest in newer and updated technology may result in missed opportunities to consolidate the number of applications used in your business and the associated financial savings. 
3. Fulfilling client service expectations. Failing to upgrade your technology can become a disservice to clients who patronize your firm. Customers have become accustomed to modern, secure, easy-to-use software, and their tolerance for legacy software is lower than ever. They expect to be able to perform most required tasks on a phone or computer and are less and less willing to deal with confusing, legacy software.

Failing to address the above can result in missing out on critical growth opportunities for your firm. The way to avoid these mistakes is to plan ahead to streamline your tech investments now. 

Technology gap

Sergio Donà/itestro – stock.adobe.com

Accountability Services, an accounting firm with offices in Washington and Colorado, followed this strategy and reduced the number of apps from a high of 14 down to just five. They did this by replacing several apps with one practice management solution that integrated most of their work, resulting in satisfied customers, happy employees and a better bottom line. Investing the time and effort to do this was well worth it for them, and it will also be for you. 

“Software and technology is a huge part of Accountability Services,” said the firm’s operations director, Autumn Lamb. “We believe that using technology to essentially be an AI, like the technology is another person on the tea. Having that critical person on the team in the form of functioning technology and software allows us to do our job and put our brains and our expertise where it matters the most.”

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Accounting

Acting IRS commissioner reportedly replaced

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Gary Shapley, who was named only days ago as the acting commissioner of the Internal Revenue Service, is reportedly being replaced by Deputy Treasury Secretary Michael Faulkender amid a power struggle between Treasury Secretary Scott Bessent and Elon Musk.

The New York Times reported that Bessent was outraged that Shapley was named to head the IRS without his knowledge or approval and complained to President Trump about it. Shapley was installed as acting commissioner on Tuesday, only to be ousted on Friday. He first gained prominence as an IRS Criminal Investigation special agent and whistleblower who testified in 2023 before the House Oversight Committee that then-President Joe Biden’s son Hunter received preferential treatment during a tax-evasion investigation, and he and another special agent had been removed from the investigation after complaining to their supervisors in 2022. He was promoted last month to senior advisor to Bessent and made deputy chief of IRS Criminal Investigation. Shapley is expected to remain now as a senior official at IRS Criminal Investigation, according to the Wall Street Journal. The IRS and the Treasury Department press offices did not immediately respond to requests for comment.

Faulkender was confirmed last month as deputy secretary at the Treasury Department and formerly worked during the first Trump administration at the Treasury on the Paycheck Protection Program before leaving to teach finance at the University of Maryland.

Faulkender will be the fifth head of the IRS this year. Former IRS commissioner Danny Werfel departed in January, on Inauguration Day, after Trump announced in December he planned to name former Congressman Billy Long, R-Missouri, as the next IRS commissioner, even though Werfel’s term wasn’t scheduled to end until November 2027. The Senate has not yet scheduled a confirmation hearing for Long, amid questions from Senate Democrats about his work promoting the Employee Retention Credit and so-called “tribal tax credits.” The job of acting commissioner has since been filled by Douglas O’Donnell, who was deputy commissioner under Werfel. However, O’Donnell abruptly retired as the IRS came under pressure to lay off thousands of employees and share access to confidential taxpayer data. He was replaced by IRS chief operating officer Melanie Krause, who resigned last week after coming under similar pressure to provide taxpayer data to immigration authorities and employees of the Musk-led U.S. DOGE Service. 

Krause had planned to depart later this month under the deferred resignation program at the IRS, under which approximately 22,000 IRS employees have accepted the voluntary buyout offers. But Musk reportedly pushed to have Shapley installed on Tuesday, according to the Times, and he remained working in the commissioner’s office as recently as Friday morning. Meanwhile, plans are underway for further reductions in the IRS workforce of up to 40%, according to the Federal News Network, taking the IRS from approximately 102,000 employees at the beginning of the year to around 60,000 to 70,000 employees.

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Accounting

On the move: EY names San Antonio office MP

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Carr, Riggs & Ingram appoints CFO and chief legal officer; TSCPA hosts accounting bootcamp; and more news from across the profession.

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Accounting

Tech news: Certinia announces spring release

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Certinia announces spring release; Intuit acquires tech and experts from fintech Deserve; Paystand launches feature to navigate tariffs; and other accounting tech news and updates.

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