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$400 to change a lightbulb? Appliance repair costs are no joke

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Author Stephanie Dhue’s difficult-to-repair microwave.

Courtesy Stephanie Dhue

I bought a General Electric microwave oven in 2020 for $355. Recently, I noticed the interior light was out.

I told my husband, since he’s the one who takes care of repairs in our house. He took a look, only to learn that this wasn’t going to be an easy fix. The lightbulb is built into the unit so that it requires taking the microwave apart to change, and a technician is recommended. 

It sounds like the setup to a lightbulb joke: How much does it cost to change a microwave bulb?

The answer, however, wasn’t funny. When my husband and I started gathering estimates, we learned that the labor costs involved could be up to $400, maybe more — and that didn’t include the cost of the lightbulb.

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While my lightbulb situation may be somewhat unique, experts say it is not uncommon to learn the cost of repairs is more than the cost to replace an appliance.

Gay Gordon-Byrne had a similar experience with a microwave she purchased to match a stove. The microwave touchpad stopped working.

She figured out how to do the repair herself, but said the manufacturer tried to charge her $600 for the replacement part. Instead, she bought a new microwave for $175.

“I tell the story all the time because it’s so emblematic of what’s wrong with appliances these days,” said Gordon-Byrne, who is the executive director of Repair.org, which advocates for the legal right of owners to repair their own devices. 

Figuring out the cost for a repair

My first call to repair our microwave was to the appliance store where I made the purchase. The service center told me there would be $140 charge to come out, and they couldn’t guarantee that the technician would have a lightbulb on the truck. The service representative suggested I simply purchase a new microwave or shop around for other repair options. 

Next, I went to the GE site and filled out a form for service. I learned that the charge for a technician to come would be $125.

One of the the main reasons why it’s so difficult to fix things is because they’re designed with kind of a hostility to repair, or an ambivalence to repair.

Nathan Proctor

senior director of U.S. PIRG’s Right to Repair campaign

When the technician called, I explained the situation and that I needed to know how much it would cost before he came out. He told me he would charge for labor and parts. 

How much? Since the microwave sits in a cabinet above the counter, to remove it would be a “two man job,” he said, and could cost upwards of $400 for the labor. What if my husband and I took the microwave out and placed it on the counter? In that case the labor charge would be closer to $200, but that wasn’t an exact estimate. It also didn’t include the cost of the lightbulb.

I canceled the visit and the technician said there would be no charge.

When I asked GE Appliances why the microwave was designed this way, a spokesperson responded via e-mail that microwave lights are designed to last the lifetime of the product and failures are very uncommon in their products. The light fixture is more than a standard bulb that has to be encased behind a metal enclosure. 

“It’s not a simple screw-in and requires electrical training and background,” the spokesperson said. “Given the high voltage nature of microwaves, it not safe for consumers without a deep electrical understanding to operate on the interior of a microwave.” She also noted that service techs are required to test for emissions to comply with strict standards set by the U.S. government.

How ‘right to repair’ laws may affect options, costs

Studio4 | E+ | Getty Images

State lawmakers and consumer advocates have been trying to make it easier and cheaper for consumers to get their devices repaired.

Several states — including California, Maine, Massachusetts, Minnesota and New York — have implemented so-called “right to repair” laws. Typically, the laws require manufacturers of certain devices — such as consumer electronics or appliances — to make parts, physical and software tools and repair information, like schematics, available at a fair and reasonable price. These laws can make it more straightforward for consumers to do repairs themselves, and widen professional repair options, too.

Colorado and Oregon have passed right to repair legislation that will go into effect in the next year, and more than a dozen others have introduced bills, according to Repair.org.

“We are just now starting to see the impact of legislation that we’ve been working on for 10 years,” said Gordon-Byrne. The earliest right to repair bills were filed in 2014, she said — including the first, in South Dakota, which failed — and “we really only got the first three laws in place to start July first of this year.”

There are limits to what these laws can do. Typically they only cover purchases made in recent years, and can be product-specific. New York’s law, for example, doesn’t include appliances. Some states have separate laws to cover specific products like autos, farm equipment and electronic wheelchairs.

Car ownership is getting more expensive due to rising repair costs

At the federal level, the Federal Trade Commission said in a 2021 report to Congress that “restricting consumers and businesses from choosing how they repair products can substantially increase the total cost of repairs, generate harmful electronic waste, and unnecessarily increase wait times for repairs.” The Commission has also brought warranty-related enforcement actions and this summer sent warning letters to several manufacturers about their warranty practices. 

Critics of right to repair legislation say the patchwork of state laws are too broad and may do more harm than good.

“These state proposals and state laws could lead to a lose-lose situation in which manufacturers are harmed because it undercuts their profits, and consumers are harmed because they either see a decreased kind of quality of these products or an increase in price,” said Alex Reinauer, a research fellow at the Competitive Enterprise Institute.

Some products designed ‘with a hostility to repair’

Consumer advocates say state laws and the FTC actions help, but haven’t solved the problem. 

“One of the main reasons why it’s so difficult to fix things is because they’re designed with kind of a hostility to repair, or an ambivalence to repair,” said Nathan Proctor, the senior director of U.S. PIRG’s Right to Repair campaign. 

To give consumers more information, US PIRG is also launching a new effort to bring repair-score labeling to the U.S. Right now, “there’s no way to tell what products are designed to be serviceable, and therefore last, and be resilient and durable,” Proctor said.

France already has this kind of system, he said, and the EU is rolling out a “repairability index,” with a rating system that scores a product based on factors including a repair-friendly design and the price and availability of parts. Scores range from zero to 10, with higher numbers indicating a more repairable product and greater longevity expectations.

However, those scores are subjective and may not hold up over time. For example, if a manufacturer discontinues making a part, that reparability score may not longer be accurate.

Competitive Enterprise Institute’s Reinauer is keeping a score of his own, using a spreadsheet that compares the Ingress Protection (IP) rating, which grades how a product stands up to water and dust intrusion, with the reparability index. He says that comparison doesn’t favor repairs.

“When a when a product is more repairable, typically it’s less durable,” said Reinauer, “so there are trade-offs in this.”

Do-it-yourself help

Halfpoint Images | Moment | Getty Images

Depending on the nature of the problem and safety issues involved, a repair may be worth trying to tackle on your own. Appliance owners may find help from others online.

“Researching the broken item’s issue on the web often leads to information and guides posted by others who have encountered the same issue, or a similar issue and how they addressed it,” said Peter Mui, the founder of Fixit Clinics. Product owners can get help with a do-it-yourself project at a Fixit Clinic or online at Discord. 

I’m weighing whether it’s worth trying to fix our microwave ourselves or to just live without an interior light. We could try to make it a fun community DIY event, but we risk a repair failure. The microwave model we have now typically costs between $420 and $480 new, if we want to replace it — but I promise I will not buy another appliance without checking if I can change the lightbulb.  

 Feels like there’s a bad joke in here somewhere. 

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Forgotten 401(k) fees cost workers thousands in retirement savings

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No access to a 401(k)?

With more Americans job hopping in the wake of the Great Resignation, the risk of “forgetting” a 401(k) plan with a previous employer has jumped, recent studies show. 

As of 2023, there were 29.2 million left-behind 401(k) accounts holding roughly $1.65 trillion in assets, up 20% from two years earlier, according to the latest data by Capitalize, a fintech firm.

Nearly half of employees leave money in their old plans during work transitions, according to a 2024 report from Vanguard.

However, that can come at a cost.

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For starters, 41% of workers are unaware that they are paying 401(k) fees at all, a 2021 survey by the U.S. Government Accountability Office found.

In most cases, 401(k) fees, which can include administrative service costs and fees for investment management, are relatively low, depending on the plan provider. 

But there could be additional fees on 401(k) accounts left behind from previous jobs that come with an extra bite.

Fees on forgotten 401(k)s

Jelena Danilovic | Getty Images

Former employees who don’t take their 401(k) with them could be charged an additional fee to maintain those accounts, according to Romi Savova, CEO of PensionBee, an online retirement provider. “If you leave it with the employer, the employer could force the record keeping costs on to you,” she said.

According to PensionBee’s analysis, a $4.55 monthly nonemployee maintenance fee on top of other costs can add up to nearly $18,000 in lost retirement funds over time. Not only does the monthly fee eat into the principal, but workers also lose the compound growth that would have accumulated on the balance, the study found.

Fees on those forgotten 401(k)s can be particularly devastating for long-term savers, said Gil Baumgarten, founder and CEO of Segment Wealth Management in Houston.

That doesn’t necessarily mean it pays to move your balance, he said.

“There are two sides to every story,” he said. “Lost 401(k)s can be problematic, but rolling into a IRA could come with other costs.”

What to do with your old 401(k)

When workers switch jobs, they may be able to move the funds to a new employer-sponsored plan or roll their old 401(k) funds into an individual retirement account, which many people do.

But IRAs typically have higher investment fees than 401(k)s and those rollovers can also cost workers thousands of dollars over decades, according to another study, by The Pew Charitable Trusts, a nonprofit research organization.

Collectively, workers who roll money into IRAs could pay $45.5 billion in extra fees over a hypothetical retirement period of 25 years, Pew estimated.

Another option is to cash out an old 401(k), which is generally considered the least desirable option because of the hefty tax penalty. Even so, Vanguard found 33% of workers do that.

How to find a forgotten 401(k) 

While leaving your retirement savings in your former employer’s plan is often the simplest option, the risk of losing track of an old plan has been growing.

Now, 25% of all 401(k) plan assets are left behind or forgotten, according to the most recent data from Capitalize, up from 20% two years prior.

However, thanks to “Secure 2.0,” a slew of measures affecting retirement savers, the Department of Labor created the retirement savings lost and found database to help workers find old retirement plans.

“Ultimately, it can’t really be lost,” Baumgarten said. “Every one of these companies has a responsibility to provide statements.” Often simply updating your contact information can help reconnect you with these records, he advised.   

You can also use your Social Security number to track down funds through the National Registry of Unclaimed Retirement Benefits, a private-sector database.

In 2022, a group of large 401(k) plan administrators launched the Portability Services Network.

That consortium works with defined contributor plan rollover specialist Retirement Clearinghouse on auto portability, or the automatic transfer of small-balance 401(k)s. Depending on the plan, employees with up to $7,000 could have their savings automatically transferred into a workplace retirement account with their new employer when they change jobs.

The goal is to consolidate and maintain those retirement savings accounts, rather than cashing them out or risk losing track of them, during employment transitions, according to Mike Shamrell, vice president of thought leadership at Fidelity Investments, the nation’s largest provider of 401(k) plans and a member of the Portability Services Network.

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‘What’s the point’ of saving money

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Xavier Lorenzo | Moment | Getty Images

Gen Z seems to have a case of economic malaise.

Nearly half (49%) of its adult members — the oldest of whom are in their late 20s — say planning for the future feels “pointless,” according to a recent Credit Karma poll.

A freewheeling attitude toward summer spending has taken root among young adults who feel financial “despair” and “hopelessness,” said Courtney Alev, a consumer financial advocate at Credit Karma.

They think, “What’s the point when it comes to saving for the future?” Alev said.

That “YOLO mindset” among Generation Z — the cohort born from roughly 1997 through 2012 — can be dangerous: If unchecked, it might lead young adults to rack up high-interest debt they can’t easily repay, perhaps leading to delayed milestones like moving out of their parents’ home or saving for retirement, Alev said.

But your late teens and early 20s is arguably the best time for young people to develop healthy financial habits: Starting to invest now, even a little bit, will yield ample benefits via decades of compound interest, experts said.

“There are a lot of financial implications in the long term if these young people aren’t planning for their financial future and [are] spending willy-nilly however they want,” Alev said.

Why Gen Z feels disillusioned

That said, that many feel disillusioned is understandable in the current environment, experts said.

The labor market has been tough lately for new entrants and those looking to switch jobs, experts said.

The U.S. unemployment rate is relatively low, at 4.2%. However, it’s much higher for Americans 22 to 27 years old: 5.8% for recent college grads and 6.9% for those without a bachelor’s degree, according to Federal Reserve Bank of New York data as of March 2025.

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Young adults are also saddled with debt concerns, experts said.

“They feel they don’t have any money and many of them are in debt,” said Winnie Sun, co-founder and managing director of Sun Group Wealth Partners, based in Irvine, California. “And they’re wondering if the degree they have (or are working toward) will be of value if A.I. takes all their jobs anyway. So is it just pointless?”

About 50% of bachelor’s degree recipients in the 2022-23 class graduated with student debt, with an average debt of $29,300, according to College Board.

The federal government restarted collections on student debt in default in May, after a five-year pause.

The Biden administration’s efforts to forgive large swaths of student debt, including plans to help reduce monthly payments for struggling borrowers, were largely stymied in court.

“Some hoped some or more of it would be forgiven, and that didn’t turn out to be the case,” said Sun, a member of CNBC’s Financial Advisor Council.

Meanwhile, in a 2024 report, the New York Fed found credit card delinquency rates were rising faster for Gen Z than for other generations. About 15% had maxed out their cards, more than other cohorts, it said.

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It’s also “never been easier to buy things,” with the rise of buy now, pay later lending, for example, Alev said.

BNPL has pushed the majority of Gen Z users — 77% — to say the service has encouraged them to spend more than they can afford, according to the Credit Karma survey. The firm polled 1,015 adults ages 18 and older, 182 of whom are from Gen Z.

These financial challenges compound an environment of general political and financial uncertainty, amid on-again-off-again tariff policy and its potential impact on inflation and the U.S. economy, for example, experts said.

“You start stacking all these things on top of each other and it can create a lack of optimism for young people looking to get started in their financial lives,” Alev said.

How to manage that financial malaise

Patricio Nahuelhual | Moment | Getty Images

“This is actually the most exciting time to invest, because you’re young,” Sun said.

Instituting mindful spending habits, such as putting a waiting period of at least 24 hours in place before buying a non-essential item, can help prevent unnecessary spending, she added.

Sun advocates for paying down high-interest debt before focusing on investing, so interest payments don’t quickly spiral out of control. Or, as an alternative, they can try to fund a 401(k) to get their full company match while also working to pay off high-interest debt, she said.

“Instead of getting into the ‘woe is me’ mode, change that into taking action,” Sun said. “Make a plan, take baby steps and get excited about opportunities to invest.”

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Trump admin seeks Education Department layoff ban lifted

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A demonstrator speaks through a megaphone during a Defend Our Schools rally to protest U.S. President Donald Trump’s executive order to shut down the U.S. Department of Education, outside its building in Washington, D.C., U.S., March 21, 2025.

Kent Nishimura | Reuters

The Trump administration on Friday asked the Supreme Court to lift a court order to reinstate U.S. Department of Education employees the administration had terminated as part of its efforts to dismantle the agency.

Officials for the administration are arguing to the high court that U.S. District Judge Myong Joun in Boston didn’t have the authority to require the Education Department to rehire the workers. More than 1,300 employees were affected by the mass layoffs.

The staff reduction “effectuates the Administration’s policy of streamlining the Department and eliminating discretionary functions that, in the Administration’s view, are better left to the States,” Solicitor General D. John Sauer wrote in the filing.

A federal appeals court had refused on Wednesday to lift the judge’s ruling.

In his May 22 preliminary injunction, Joun pointed out that the staff cuts led to the closure of seven out of 12 offices tasked with the enforcement of civil rights, including protecting students from discrimination on the basis of race and disability.

Meanwhile, the entire team that supervises the Free Application for Federal Student Aid, or FAFSA, was also eliminated, the judge said. (Around 17 million families apply for college aid each year using the form, according to higher education expert Mark Kantrowitz.)

The Education Dept. announced its reduction in force on March 11 that would have gutted the agency’s staff.

Two days later, 21 states — including Michigan, Nevada and New York — filed a lawsuit against the Trump administration for its staff cuts at the agency.

After President Donald Trump signed an executive order on March 20 aimed at dismantling the Education Department, more parties sued to save the department, including the American Federation of Teachers.

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