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IRS to discontinue kiosks at Taxpayer Assistance Centers

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The Internal Revenue Service doesn’t plan to renew a $500,000 annual contract to repair the self-service kiosks at its walk-in Taxpayer Assistance Centers across the country after a contractor failed to keep many of them in working order and the kiosks were seeing less use by the public.

The Treasury Inspector General for Tax Administration reported Monday that the IRS now plans to discontinue the kiosk program, which dates back to 2011, and focus instead on other self-service options for taxpayers. The kiosks are computer terminals designed to give taxpayers tools and support to help themselves access IRS services. For instance, a taxpayer can use a kiosk to obtain tax transcripts from previous years or apply for an Employer Identification Number. In August 2024, the IRS had 100 kiosks located at 37 Taxpayer Assistance Centers around the U.S. But TIGTA found that only 55 of those kiosks were operational, 40 were inoperable, and the status of the other five was unknown.

The number of taxpayers using kiosks has drastically plummeted in recent years. In 2017, over 80,000 taxpayers used the kiosks, but from January through July 2024, only 4,600 taxpayers used kiosks. The fact that many of the kiosks are outdated and inoperable may explain the decrease in usage. 

IRS employees said the contractor was slow to respond to service requests, which made kiosks inoperable for long periods of time. The IRS paid approximately $500,000 annually to the contractor. The IRS said it planned to work with the contractor to make the kiosks operational by the end of December 2024. However, it was a different story a month later.

“In January 2025, we visited eight TACs with inoperable kiosks and found the machines were still not working,” said the report. “We subsequently learned the IRS did not exercise the contract’s option year for 2025, and the agency was discontinuing the kiosk program. IRS management did not state plans to cancel the contract until after we expressed concerns about the number of inoperable kiosks. While we support the IRS’s decision to discontinue the current kiosk program, we believe that offering taxpayers a self-service option could be beneficial as the IRS reduces and restructures its workforce.”

When a kiosk was not working,  the TAC manager submitted a service ticket to the contractor. According to IRS management, 137 service tickets were outstanding from  February 2023 through August 2024. TIGTA found 24 tickets were open, meaning the contractor had not performed work on these tickets. The time needed to close the remaining 113 tickets ranged from 30 days or less to 463 days.

The IRS is now looking at providing more self-service options that taxpayers can use at home. Earlier this year, plans leaked out from the IRS to close 110 of the Taxpayer Assistance Centers as the agency moves ahead with widespread staffing reductions.

“Since the installation of the FSA [Facilitated Self-Assistance] kiosks in 2011, the technology gradually became outdated,” wrote Kenneth Corbin, chief of the IRS’s Taxpayer Services Division, in response to the report. “To address the challenge of aged and failing equipment, we worked with external stakeholders to improve how we tracked and prioritized maintenance. This strengthened our ability to manage repairs and monitor availability across locations. However, based on performance data and user feedback, we determined that the aging equipment no longer met service expectations or supported the needs of taxpayers. For that reason, we decided not to exercise an additional option year of the contract. We will focus on improving digital access to taxpayer services and delivering efficient, dependable support for all taxpayers. We are exploring modern, cost-effective alternatives that ensure continued access to reliable self-service tools.”

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Accounting

Continuous Auditing Transforms Corporate ERPs

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continuous auditing transforms corporate erps

As corporate accounting departments cross the threshold into late July 2026, the adoption of continuous, automated auditing systems has reached a definitive turning point. Driven by advances in artificial intelligence and deep integration with modern Enterprise Resource Planning (ERP) platforms, leading finance organizations are moving away from traditional, periodic post-hoc audits in favor of real-time, 100% transactional verification. This technological transition is redefining internal control environments, reducing compliance costs, and eliminating the structural delays inherent in legacy quarterly closing processes.

Unlike traditional auditing frameworks that rely on statistical sampling—a process that inevitably leaves operational blind spots—continuous auditing software monitors operational data feeds continuously. Every purchase order, electronic invoice, payroll disbursement, and cross-border wire transfer is automatically cross-referenced against established corporate governance parameters, regulatory tax schedules, and anti-fraud algorithms in real time. Anomalies or unauthorized ledger entries are flagged instantly, allowing internal audit teams to investigate and remediate compliance gaps immediately rather than months after the close of a financial period.

The implications for executive financial management are far-reaching. By embedding continuous verification directly into daily transaction workflows, chief financial officers gain uninterrupted visibility into the organization’s true financial standing. Real-time balance sheet auditing eliminates the severe operational bottlenecks associated with month-end and quarter-end financial reconciliations, freeing accounting professionals to focus on strategic financial modeling, tax planning, and capital allocation rather than manual data entry and spreadsheet consolidation.

However, implementing continuous auditing requires accounting leadership to invest heavily in data governance and technical upskilling. Internal audit teams must evolve from manual ledger reviewers into system architects capable of auditing complex algorithms and validating automated data pipelines. Accounting firms and corporate controllers that master continuous auditing will establish a resilient compliance framework capable of meeting stringent international regulatory standards with total transparency.

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Accounting

U.S. Imposes New 50% Tariffs on Canadian Imports Under Rare Legal Provision

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U.S. Imposes New 50% Tariffs on Canadian Imports Under Rare Legal Provision

WASHINGTON — In a major escalation of cross-border trade friction, U.S. President Donald Trump has signed executive orders imposing new 50% tariffs on a wide selection of Canadian exports, citing discriminatory practices by Ottawa targeting American auto, dairy, and beverage industries.

The new duties, announced Monday, will take effect in 30 days. They target a broad spectrum of consumer and industrial goods—ranging from wine, liquor, and milk products to commercial cement, furniture, clothing, and hockey equipment.

Untested Legal Mechanism

To enact the sweeping measures, the administration invoked Section 338 of the Tariff Act of 1930—a rarely used legal provision allowing the executive branch to levy additional tariffs of up to 50% on foreign nations deemed to discriminate against U.S. commerce.

White House officials noted that Section 338 addresses trade discrimination rather than national security or economic emergencies. The move comes months after prior global emergency tariffs faced legal challenges in domestic courts, signaling Washington’s pivot toward alternate statutory authorities to maintain import duties.

Senior administration officials briefed reporters that the measure directly responds to Canadian provincial bans on U.S. alcohol, restrictions on American vehicle exports, and import quota disparities affecting U.S. dairy and cheese producers relative to third-party trading partners.

“While the administration continues to secure reciprocal trade agreements globally, Canada retaliated against efforts to protect domestic industry,” U.S. Trade Representative Jamieson Greer stated.

USMCA Impact and Carve-Outs

Significantly, the newly ordered 50% duties will apply to designated items even if they otherwise comply with the United States-Mexico-Canada Agreement (USMCA).

However, the administration confirmed key targeted exemptions:

  • Energy products (including oil and natural gas)
  • Potash and critical minerals
  • Fish and seafood
  • Goods already governed by sector-specific duties (such as existing steel and aluminum tariffs)

Administration representatives emphasized that the tariffs do not stem from recent disputes concerning drifting Canadian wildfire smoke, noting that policy options regarding environmental spillover remain under separate review.

Canadian Response and Market Reaction

Following the White House announcement, the Canadian dollar experienced a sharp decline against the U.S. dollar, falling approximately 0.4% during evening trading.

Canadian Prime Minister Mark Carney issued a statement emphasizing that Canada’s earlier counter-duties had merely matched previous U.S. trade actions. “Canada stands ready to engage intensively to address outstanding issues with the U.S. to the mutual benefit of our citizens,” Carney stated, pointing to detailed proposals Ottawa submitted to modernize the USMCA framework.

Ontario Premier Doug Ford took a firmer stance, urging a “dollar-for-dollar” reciprocal response if the measures go into effect on August 19.

With a 30-day implementation window before the duties officially lock in, industry associations and trade groups on both sides of the border are calling for urgent bilateral negotiations to avert further supply chain disruption across North America.

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Accounting

Automated Continuous Auditing: Transforming Compliance and Real-Time Financial Oversight

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Transforming Compliance and Real-Time Financial Oversight

The traditional accounting paradigm—defined by periodic monthly closures and post-hoc annual audits—is rapidly giving way to continuous, automated financial oversight. As of July 2026, forward-thinking accounting practices and multinational corporate finance departments are leveraging continuous auditing systems powered by advanced machine learning models. These systems monitor operational transactions in real time, shifting audit methodologies from sample-based post-analysis to absolute, 100% transaction-level verification.

The operational advantages of continuous auditing are transformative. Standard auditing procedures historically relied on statistical sampling, which, despite rigorous methodology, inherently left gaps where anomalies or fraudulent transactions could go undetected for months. Modern continuous auditing platforms integrate directly with enterprise resource planning (ERP) databases, instantly cross-referencing purchase orders, invoices, bank feeds, and tax records. Any deviation from established control parameters or unusual transaction behavior triggers immediate flags for internal audit teams, dramatically reducing detection lag from quarters to seconds.

Beyond fraud prevention, continuous auditing fundamentally alters internal reporting and decision-making. Executive leadership no longer has to wait weeks after the close of a quarter to evaluate precise financial standing; real-time verified ledger data provides an uninterrupted view of operating margins, tax liabilities, and cash flow dynamics. This real-time visibility enables corporate controllers to adjust capital allocation strategies dynamically, mitigating liquidity constraints and capitalizing on emerging commercial opportunities far more efficiently than competitors bound to legacy reporting cycles.

However, implementing continuous auditing requires accounting professionals to acquire new analytical capabilities. The role of the auditor is evolving from manual data reconciliation toward system validation, algorithmic model governance, and strategic risk interpretation. Accounting firms and corporate finance departments must invest in continuous technical education, ensuring that audit staff possess the data engineering skills necessary to design, maintain, and evaluate complex automated compliance systems.

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