Personal Finance
Mom who co-signed student loan for daughter fears losing her home
Published
10 months agoon

Kumikomini | Istock | Getty Images
In 2004, Sabrina Finch returned to school to become a nurse.
Her mother, Rebecca, was excited for Sabrina, then in her early 30s, to finally have a career. She’d watched for years as Sabrina struggled to get by working low-wage jobs, including in fast-food restaurants and factories.
As a result, when Sabrina took out a private student loan from Navient in 2007 to complete her nursing degree, Rebecca was happy to be the co-signer on the loan.
Both women have come to regret that decision.
Sabrina, who is now 53 and lives in Vinton, Virginia, said her life took many difficult turns in the last two decades.
She said she became resistant to treatments for her bipolar disorder and found it difficult to get out of bed on many mornings. Consequently, she fell behind on her bills.
In May, Navient excused Sabrina from her private student loan after she proved her disability left her unable to work. However, the company then transferred the loan to her mother.
Rebecca is now 85, with health challenges of her own, including cardiovascular disease and constant pain from a fractured hip. Several strokes have left Rebecca with speech and cognitive issues, Sabrina said.
Rebecca’s only income is her roughly $1,650 monthly Social Security benefit. There’s no way she can afford to pay down the loan balance, which is more than $31,000, Sabrina said.
“I’m worried they’ll take her house,” Sabrina said. So is Rebecca, she said.
Sabrina spoke on her mother’s behalf, given Rebecca’s extensive medical issues.
Rebecca Finch
Courtesy: Rebecca Finch
Paul Hartwick, vice president of corporate communications at Navient, a significant owner of private education debt, said it informed Finch in April that the loan would be transferred to her mother if she was removed from it.
“A co-signer for a loan is liable for the account if the primary borrower cannot or does not make payments on the loan,” Hartwick wrote in an email to CNBC.
Lenders require co-signer on most private student loans
The private student loan market is skyrocketing — and with it the number of family members and friends who are also on the hook for the debt as co-signers.
As the cost of higher education swells, the $130 billion private education loan industry has grown —more than 70% between 2010 and 2019, according to the Student Borrower Protection Center. Today, Americans owe more in private student loans than they do in past-due medical debt or payday loans.
Borrowers of private student loans are much more likely to be required to have a co-signer compared with other kinds of lending, said Hanneh Bareham, a student loans expert at Bankrate.com.
“There are other loan types that offer co-signers as an option to assist with getting approved or getting a lower interest rate, but many don’t require co-signers like some private student loan lenders do,” Bareham said.
Indeed, more than 90% of private student loans include a co-signer who is equally financially and legally responsible for the debt, according to an analysis by higher education expert Mark Kantrowitz.
“A co-signer is often required for a private student loan because the student borrower has a thin or non-existent credit history,” Kantrowitz said. “They are an unproven asset.”
But there are many financial risks and few safeguards for co-signers of private student loans, said Anna Anderson, a staff attorney at the National Consumer Law Center.
Pavlo Gonchar | Lightrocket | Getty Images
“It’s hard to predict how things will turn out for the student when they first take out the loan,” Anderson said. “Graduation is sometimes years down the road, and there is no guarantee that the student will be able to graduate at all.”
Nearly half of all borrowers ages 50 and up who co-signed on a private student loan ended up making a payment on the loan themselves, a 2017 AARP survey found.
“It’s truly an inter-generational problem,” said Persis Yu, deputy executive director at the Student Borrower Protection Center.
‘It’s very, very difficult to get off of the loan’
The U.S. Department of Education, which typically doesn’t require co-signers on its federal student loans, forgives the debt of borrowers who become permanently disabled or can prove they were defrauded by their schools. Federal student loans also die with the borrower.
In contrast, student loan forgiveness by private lenders is extremely rare, experts say.
Only about half of the lenders discharge the debt when the primary borrower becomes disabled or dies, according to Kantrowitz, who’s been tracking education loan data for decades.
We’ve seen how this can destroy families.
Anna Anderson
lawyer at the National Consumer Law Center
Even when a lender does grant a borrower relief, as Sabrina found, the debt then often falls on their co-signer, said Anderson, of the National Consumer Law Center.
“It’s very, very difficult to get off of the loan if you are a co-signer,” Anderson said. “We’ve seen how this can destroy families.”
Carolina Rodriguez, director of the Education Debt Consumer Assistance Program, or EDCAP, in New York, agreed.
“Based on my experience, co-signer release is virtually non-existent in practice,” Rodriguez said.
Indeed, the Consumer Financial Protection Bureau found in 2015 that private student lenders rejected 90% of co-signer release applications.
Her private debt has nearly doubled
In October, Sabrina was approved for disability benefits through Social Security because of her schizoaffective bipolar disorder. Another neurological issue she’s recently developed requires her to use a wheelchair most of the time.
“I really wanted to keep nursing, but my mental illness kept me from doing it,” Sabrina said.
The Education Department often forgives the federal student loans of borrowers who can document that they’re receiving Social Security disability benefits over a long period. Sabrina didn’t need to go through that process, because the Education Department canceled her federal student loan balance in October through its recent relief efforts for those who have been in repayment for many years. Her federal student loan debt was around $120,000.
Rebecca Finch’s house in Troutville, Virginia.
Courtesy: Rebecca Finch
But her private student loan balance has only grown.
Sabrina originally borrowed $17,600 from Navient in 2007; the loan balance is now more than $31,000, according to information provided by Hartwick. The variable interest rate is currently set at 10%.
Sabrina said Rebecca, who is now responsible for the debt, can’t afford the $312 monthly loan payment.
Rebecca worked low-wage jobs throughout her career, mostly as a cashier at a truck stop. Her mortgage payment, at around $635, eats up more than a third of her $1,650 monthly Social Security benefit.
“My mom barely makes enough to cover her basic human needs,” Sabrina said.
Sabrina said her worst fear is that the lender will come after her mother’s two-bedroom house in Troutville, Virginia. She said one of the callers from Navient mentioned that possibility to her. Rebecca’s house was built in the 1950s and has a leaking roof and no heat, among other problems that the family can’t afford to fix, Sabrina said.
“But it’s all she has,” she said.
Hartwick, of Navient, said he couldn’t comment on whether the lender discussed the possibility of a lien on Rebecca’s house.
“But I can say, in general, private student loans do not go into collections until after a period of delinquency,” Hartwick said. “And, like other loans, there’s a process, often lengthy, to take legal action toward repayment.”
My mom barely makes enough to cover her basic human needs.
Lenders of private student loans are incredibly aggressive with their collection tactics, said Anderson, of the National Consumer Law Center.
“We see drastic steps taken where the borrowers are sued, and get brought into court and end up with very costly judgments against them,” Anderson said. “This can result in liens being placed on their houses, having their wages garnished and bank accounts frozen.”
Hartwick said Navient recommended Rebecca apply to the company for a disability discharge herself.
Sabrina told CNBC she has informed Navient that her mother is ill. Sabrina submitted that application on behalf of her mother on July 26, and is waiting for a determination.
That didn’t stop Navient from continuing to contact Rebecca, Sabrina said.
“They are unrelenting even though they have the review in process,” she said.
Hartwick said borrowers can always contact the lender and share their communication preferences “or update their communication preferences online — including asking us to not call them.”
A father’s retirement at risk
In 2007, Kathleen Cullen began attending The French Culinary Institute, a for-profit school in downtown Manhattan, with dreams of becoming a chef. Her father, Ken, a union electrician, co-signed her nearly $30,000 private student loan from Navient.
“He was excited about the possibility, and looking to help me fast-track myself into a career,” said Cullen, now 41. “We couldn’t afford to do the traditional college route.”
Unfortunately, Cullen said, the nine-month education program fell far short of the world-class one she was promised by the school’s recruiters. Many of her classes were taught by recent graduates of the school and centered on simple knife and food safety lessons, knowledge she could have picked up online, she said.
“You wouldn’t expect a whole class to be on learning a basic French recipe like beef bourguignon,” Cullen said.
The International Culinary Center, formerly known as The French Culinary Institute, is no longer enrolling students, according to its website. It says it is now collaborating with The Institute of Culinary Education.
Former International Culinary Center students brought a class-action lawsuit against the center in 2014, alleging an “ongoing fraudulent scheme.” That lawsuit was dismissed in 2015. Rodriguez, of EDCAP, said the suit was likely settled out of court.
EDCAP is helping Cullen in her efforts to get Navient to cancel her debt. Cullen was not involved in the 2014 lawsuit, Rodriguez said.
“They promised high employment prospects, high quality teachers and courses, and it was a lie,” Rodriguez said of The French Culinary Institute. “The degree was worthless.”
“The Institute of Culinary Education entered into a licensing agreement with [The French Culinary Institute/ The International Culinary Center] in 2020 upon their closure,” Stephanie Fraiman Weichselbaum, public relations and communications director at the Institute of Culinary Education, wrote to CNBC in an email.
“We therefore cannot comment, as we have no records prior to that time,” Fraiman Weichselbaum said.
Cullen, who lives in New York City, said that because of the poor-quality education she received, she’s still working as a bartender and earns around $40,000 a year. That makes it difficult for her to meet her private student loan bill each month, she said.
Whenever Cullen falls behind, her father receives phone calls from Navient, she said.
“His phone is just going off the hook,” she said. “It puts a huge strain on our relationship.”
He was excited about the possibility, and looking to help me fast-track myself into a career.
Anderson, of the National Consumer Law Project, said parents who co-sign on student loans for for-profit schools are at additional risk.
“We have seen many instances of students and family members taking out private loans to cover expenses at for-profit institutions that have a history of poor outcomes for students, often leaving them further behind in terms of job prospects and financial stability,” Anderson said.
“This is different than when someone co-signs on a loan for something tangible that their loved one will benefit from right away, such as a car or an apartment,” she said.
Asked about Cullen’s case, Navient’s Hartwick reiterated that co-signers are responsible for the loans when borrowers don’t pay, adding that this is the case with many other types of debt.
“If an account is delinquent, we may contact both the borrower and co-signer,” Hartwick said.
Cullen said that despite her father saving for retirement for decades, he’s now worried her debt will upend his plans. The private student loan currently has a 15% interest rate, and the balance is nearing $77,000 today, more than double what Cullen originally borrowed, according to financial records reviewed by CNBC.
“He’s worked so hard to make sure he has a safety net, and the loan puts that in jeopardy,” Cullen said.
Her father declined to be interviewed but gave permission for his daughter to share their story.
Cullen is in the process of trying to prove to Navient that her school defrauded her. In such cases, the lender will consider discharging the borrower’s debt and releasing any co-signer, said Eileen Connor, director of litigation at The Project on Predatory Student Lending.
Navient provides a form specifically for borrowers seeking cancellation on the basis of school misconduct. However, Navient frequently rejects such requests, even when the federal government has agreed to forgive the student debt for that school, Connor said.
“What we’ve seen is a lot of denials that don’t make sense,” Connor said. “There’s just not an explanation.”
Hartwick declined to comment on Navient’s debt cancellation process for defrauded borrowers.
Borrowers who have asked a loved one to co-sign the debt have few options, Connor said.
“You have to keep paying, because you don’t want to ruin your mother’s credit,” she said. “They have borrowers trapped.”
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Personal Finance
Forgotten 401(k) fees cost workers thousands in retirement savings
Published
17 hours agoon
June 7, 2025

With more Americans job hopping in the wake of the Great Resignation, the risk of “forgetting” a 401(k) plan with a previous employer has jumped, recent studies show.
As of 2023, there were 29.2 million left-behind 401(k) accounts holding roughly $1.65 trillion in assets, up 20% from two years earlier, according to the latest data by Capitalize, a fintech firm.
Nearly half of employees leave money in their old plans during work transitions, according to a 2024 report from Vanguard.
However, that can come at a cost.
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For starters, 41% of workers are unaware that they are paying 401(k) fees at all, a 2021 survey by the U.S. Government Accountability Office found.
In most cases, 401(k) fees, which can include administrative service costs and fees for investment management, are relatively low, depending on the plan provider.
But there could be additional fees on 401(k) accounts left behind from previous jobs that come with an extra bite.
Fees on forgotten 401(k)s
Jelena Danilovic | Getty Images
Former employees who don’t take their 401(k) with them could be charged an additional fee to maintain those accounts, according to Romi Savova, CEO of PensionBee, an online retirement provider. “If you leave it with the employer, the employer could force the record keeping costs on to you,” she said.
According to PensionBee’s analysis, a $4.55 monthly nonemployee maintenance fee on top of other costs can add up to nearly $18,000 in lost retirement funds over time. Not only does the monthly fee eat into the principal, but workers also lose the compound growth that would have accumulated on the balance, the study found.
Fees on those forgotten 401(k)s can be particularly devastating for long-term savers, said Gil Baumgarten, founder and CEO of Segment Wealth Management in Houston.
That doesn’t necessarily mean it pays to move your balance, he said.
“There are two sides to every story,” he said. “Lost 401(k)s can be problematic, but rolling into a IRA could come with other costs.”
What to do with your old 401(k)
When workers switch jobs, they may be able to move the funds to a new employer-sponsored plan or roll their old 401(k) funds into an individual retirement account, which many people do.
But IRAs typically have higher investment fees than 401(k)s and those rollovers can also cost workers thousands of dollars over decades, according to another study, by The Pew Charitable Trusts, a nonprofit research organization.
Collectively, workers who roll money into IRAs could pay $45.5 billion in extra fees over a hypothetical retirement period of 25 years, Pew estimated.
Another option is to cash out an old 401(k), which is generally considered the least desirable option because of the hefty tax penalty. Even so, Vanguard found 33% of workers do that.
How to find a forgotten 401(k)
While leaving your retirement savings in your former employer’s plan is often the simplest option, the risk of losing track of an old plan has been growing.
Now, 25% of all 401(k) plan assets are left behind or forgotten, according to the most recent data from Capitalize, up from 20% two years prior.
However, thanks to “Secure 2.0,” a slew of measures affecting retirement savers, the Department of Labor created the retirement savings lost and found database to help workers find old retirement plans.
“Ultimately, it can’t really be lost,” Baumgarten said. “Every one of these companies has a responsibility to provide statements.” Often simply updating your contact information can help reconnect you with these records, he advised.
You can also use your Social Security number to track down funds through the National Registry of Unclaimed Retirement Benefits, a private-sector database.
In 2022, a group of large 401(k) plan administrators launched the Portability Services Network.
That consortium works with defined contributor plan rollover specialist Retirement Clearinghouse on auto portability, or the automatic transfer of small-balance 401(k)s. Depending on the plan, employees with up to $7,000 could have their savings automatically transferred into a workplace retirement account with their new employer when they change jobs.
The goal is to consolidate and maintain those retirement savings accounts, rather than cashing them out or risk losing track of them, during employment transitions, according to Mike Shamrell, vice president of thought leadership at Fidelity Investments, the nation’s largest provider of 401(k) plans and a member of the Portability Services Network.

Xavier Lorenzo | Moment | Getty Images
Gen Z seems to have a case of economic malaise.
Nearly half (49%) of its adult members — the oldest of whom are in their late 20s — say planning for the future feels “pointless,” according to a recent Credit Karma poll.
A freewheeling attitude toward summer spending has taken root among young adults who feel financial “despair” and “hopelessness,” said Courtney Alev, a consumer financial advocate at Credit Karma.
They think, “What’s the point when it comes to saving for the future?” Alev said.
That “YOLO mindset” among Generation Z — the cohort born from roughly 1997 through 2012 — can be dangerous: If unchecked, it might lead young adults to rack up high-interest debt they can’t easily repay, perhaps leading to delayed milestones like moving out of their parents’ home or saving for retirement, Alev said.
But your late teens and early 20s is arguably the best time for young people to develop healthy financial habits: Starting to invest now, even a little bit, will yield ample benefits via decades of compound interest, experts said.
“There are a lot of financial implications in the long term if these young people aren’t planning for their financial future and [are] spending willy-nilly however they want,” Alev said.
Why Gen Z feels disillusioned
That said, that many feel disillusioned is understandable in the current environment, experts said.
The labor market has been tough lately for new entrants and those looking to switch jobs, experts said.
The U.S. unemployment rate is relatively low, at 4.2%. However, it’s much higher for Americans 22 to 27 years old: 5.8% for recent college grads and 6.9% for those without a bachelor’s degree, according to Federal Reserve Bank of New York data as of March 2025.
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Young adults are also saddled with debt concerns, experts said.
“They feel they don’t have any money and many of them are in debt,” said Winnie Sun, co-founder and managing director of Sun Group Wealth Partners, based in Irvine, California. “And they’re wondering if the degree they have (or are working toward) will be of value if A.I. takes all their jobs anyway. So is it just pointless?”
About 50% of bachelor’s degree recipients in the 2022-23 class graduated with student debt, with an average debt of $29,300, according to College Board.
The federal government restarted collections on student debt in default in May, after a five-year pause.
The Biden administration’s efforts to forgive large swaths of student debt, including plans to help reduce monthly payments for struggling borrowers, were largely stymied in court.
“Some hoped some or more of it would be forgiven, and that didn’t turn out to be the case,” said Sun, a member of CNBC’s Financial Advisor Council.
Meanwhile, in a 2024 report, the New York Fed found credit card delinquency rates were rising faster for Gen Z than for other generations. About 15% had maxed out their cards, more than other cohorts, it said.

It’s also “never been easier to buy things,” with the rise of buy now, pay later lending, for example, Alev said.
BNPL has pushed the majority of Gen Z users — 77% — to say the service has encouraged them to spend more than they can afford, according to the Credit Karma survey. The firm polled 1,015 adults ages 18 and older, 182 of whom are from Gen Z.
These financial challenges compound an environment of general political and financial uncertainty, amid on-again-off-again tariff policy and its potential impact on inflation and the U.S. economy, for example, experts said.
“You start stacking all these things on top of each other and it can create a lack of optimism for young people looking to get started in their financial lives,” Alev said.
How to manage that financial malaise
Patricio Nahuelhual | Moment | Getty Images
Young adults should try to rewire their financial mindset, experts said.
“Most importantly, you don’t want to bet against yourself,” Sun said.
“See it as an opportunity,” she added. “If you’re young and your expenses are low, this is the time to invest as much as you can right now.”
Time is working in their favor, due to the ability to compound investment growth over multiple decades, Alev said.
While investing might “feel impossible,” every little bit helps, even if it’s just investing $10 a month right now into a tax-advantaged retirement account like a Roth IRA or 401(k).
The latter is among the easiest ways to start, due to automatic payroll deduction and the possibility of earning a “match” from your employer, which is “probably the closest thing to free money any of us will get in our lifetime,” Alev said.
“This is actually the most exciting time to invest, because you’re young,” Sun said.
Instituting mindful spending habits, such as putting a waiting period of at least 24 hours in place before buying a non-essential item, can help prevent unnecessary spending, she added.
Sun advocates for paying down high-interest debt before focusing on investing, so interest payments don’t quickly spiral out of control. Or, as an alternative, they can try to fund a 401(k) to get their full company match while also working to pay off high-interest debt, she said.
“Instead of getting into the ‘woe is me’ mode, change that into taking action,” Sun said. “Make a plan, take baby steps and get excited about opportunities to invest.”
Personal Finance
Trump admin seeks Education Department layoff ban lifted
Published
2 days agoon
June 6, 2025
A demonstrator speaks through a megaphone during a Defend Our Schools rally to protest U.S. President Donald Trump’s executive order to shut down the U.S. Department of Education, outside its building in Washington, D.C., U.S., March 21, 2025.
Kent Nishimura | Reuters
The Trump administration on Friday asked the Supreme Court to lift a court order to reinstate U.S. Department of Education employees the administration had terminated as part of its efforts to dismantle the agency.
Officials for the administration are arguing to the high court that U.S. District Judge Myong Joun in Boston didn’t have the authority to require the Education Department to rehire the workers. More than 1,300 employees were affected by the mass layoffs.
The staff reduction “effectuates the Administration’s policy of streamlining the Department and eliminating discretionary functions that, in the Administration’s view, are better left to the States,” Solicitor General D. John Sauer wrote in the filing.
A federal appeals court had refused on Wednesday to lift the judge’s ruling.
In his May 22 preliminary injunction, Joun pointed out that the staff cuts led to the closure of seven out of 12 offices tasked with the enforcement of civil rights, including protecting students from discrimination on the basis of race and disability.
Meanwhile, the entire team that supervises the Free Application for Federal Student Aid, or FAFSA, was also eliminated, the judge said. (Around 17 million families apply for college aid each year using the form, according to higher education expert Mark Kantrowitz.)
The Education Dept. announced its reduction in force on March 11 that would have gutted the agency’s staff.
Two days later, 21 states — including Michigan, Nevada and New York — filed a lawsuit against the Trump administration for its staff cuts at the agency.
After President Donald Trump signed an executive order on March 20 aimed at dismantling the Education Department, more parties sued to save the department, including the American Federation of Teachers.
This is breaking news. Please refresh for updates.

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