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Mom who co-signed student loan for daughter fears losing her home

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In 2004, Sabrina Finch returned to school to become a nurse.

Her mother, Rebecca, was excited for Sabrina, then in her early 30s, to finally have a career. She’d watched for years as Sabrina struggled to get by working low-wage jobs, including in fast-food restaurants and factories.

As a result, when Sabrina took out a private student loan from Navient in 2007 to complete her nursing degree, Rebecca was happy to be the co-signer on the loan.

Both women have come to regret that decision.

Sabrina, who is now 53 and lives in Vinton, Virginia, said her life took many difficult turns in the last two decades.

She said she became resistant to treatments for her bipolar disorder and found it difficult to get out of bed on many mornings. Consequently, she fell behind on her bills.

In May, Navient excused Sabrina from her private student loan after she proved her disability left her unable to work. However, the company then transferred the loan to her mother.

Rebecca is now 85, with health challenges of her own, including cardiovascular disease and constant pain from a fractured hip. Several strokes have left Rebecca with speech and cognitive issues, Sabrina said.

Rebecca’s only income is her roughly $1,650 monthly Social Security benefit. There’s no way she can afford to pay down the loan balance, which is more than $31,000, Sabrina said.

“I’m worried they’ll take her house,” Sabrina said. So is Rebecca, she said.

Sabrina spoke on her mother’s behalf, given Rebecca’s extensive medical issues.

Rebecca Finch

Courtesy: Rebecca Finch

Paul Hartwick, vice president of corporate communications at Navient, a significant owner of private education debt, said it informed Finch in April that the loan would be transferred to her mother if she was removed from it.

“A co-signer for a loan is liable for the account if the primary borrower cannot or does not make payments on the loan,” Hartwick wrote in an email to CNBC.

Lenders require co-signer on most private student loans

The private student loan market is skyrocketing — and with it the number of family members and friends who are also on the hook for the debt as co-signers.

As the cost of higher education swells, the $130 billion private education loan industry has grown —more than 70% between 2010 and 2019, according to the Student Borrower Protection Center. Today, Americans owe more in private student loans than they do in past-due medical debt or payday loans.

Borrowers of private student loans are much more likely to be required to have a co-signer compared with other kinds of lending, said Hanneh Bareham, a student loans expert at Bankrate.com.

“There are other loan types that offer co-signers as an option to assist with getting approved or getting a lower interest rate, but many don’t require co-signers like some private student loan lenders do,” Bareham said.

Indeed, more than 90% of private student loans include a co-signer who is equally financially and legally responsible for the debt, according to an analysis by higher education expert Mark Kantrowitz.

“A co-signer is often required for a private student loan because the student borrower has a thin or non-existent credit history,” Kantrowitz said. “They are an unproven asset.”

But there are many financial risks and few safeguards for co-signers of private student loans, said Anna Anderson, a staff attorney at the National Consumer Law Center.

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“It’s hard to predict how things will turn out for the student when they first take out the loan,” Anderson said. “Graduation is sometimes years down the road, and there is no guarantee that the student will be able to graduate at all.”

Nearly half of all borrowers ages 50 and up who co-signed on a private student loan ended up making a payment on the loan themselves, a 2017 AARP survey found.

“It’s truly an inter-generational problem,” said Persis Yu, deputy executive director at the Student Borrower Protection Center.

‘It’s very, very difficult to get off of the loan’

The U.S. Department of Education, which typically doesn’t require co-signers on its federal student loans, forgives the debt of borrowers who become permanently disabled or can prove they were defrauded by their schools. Federal student loans also die with the borrower.

In contrast, student loan forgiveness by private lenders is extremely rare, experts say.

Only about half of the lenders discharge the debt when the primary borrower becomes disabled or dies, according to Kantrowitz, who’s been tracking education loan data for decades.

We’ve seen how this can destroy families.

Anna Anderson

lawyer at the National Consumer Law Center

Even when a lender does grant a borrower relief, as Sabrina found, the debt then often falls on their co-signer, said Anderson, of the National Consumer Law Center.

“It’s very, very difficult to get off of the loan if you are a co-signer,” Anderson said. “We’ve seen how this can destroy families.”

Carolina Rodriguez, director of the Education Debt Consumer Assistance Program, or EDCAP, in New York, agreed.

“Based on my experience, co-signer release is virtually non-existent in practice,” Rodriguez said.

Indeed, the Consumer Financial Protection Bureau found in 2015 that private student lenders rejected 90% of co-signer release applications.

Her private debt has nearly doubled

Rebecca Finch’s house in Troutville, Virginia.

Courtesy: Rebecca Finch

But her private student loan balance has only grown.

Sabrina originally borrowed $17,600 from Navient in 2007; the loan balance is now more than $31,000, according to information provided by Hartwick. The variable interest rate is currently set at 10%.

Sabrina said Rebecca, who is now responsible for the debt, can’t afford the $312 monthly loan payment.

Rebecca worked low-wage jobs throughout her career, mostly as a cashier at a truck stop. Her mortgage payment, at around $635, eats up more than a third of her $1,650 monthly Social Security benefit.

“My mom barely makes enough to cover her basic human needs,” Sabrina said.

Sabrina said her worst fear is that the lender will come after her mother’s two-bedroom house in Troutville, Virginia. She said one of the callers from Navient mentioned that possibility to her. Rebecca’s house was built in the 1950s and has a leaking roof and no heat, among other problems that the family can’t afford to fix, Sabrina said.

“But it’s all she has,” she said.

Hartwick, of Navient, said he couldn’t comment on whether the lender discussed the possibility of a lien on Rebecca’s house.

“But I can say, in general, private student loans do not go into collections until after a period of delinquency,” Hartwick said. “And, like other loans, there’s a process, often lengthy, to take legal action toward repayment.”

My mom barely makes enough to cover her basic human needs.

Lenders of private student loans are incredibly aggressive with their collection tactics, said Anderson, of the National Consumer Law Center.

“We see drastic steps taken where the borrowers are sued, and get brought into court and end up with very costly judgments against them,” Anderson said. “This can result in liens being placed on their houses, having their wages garnished and bank accounts frozen.”

Hartwick said Navient recommended Rebecca apply to the company for a disability discharge herself.

Sabrina told CNBC she has informed Navient that her mother is ill. Sabrina submitted that application on behalf of her mother on July 26, and is waiting for a determination.

That didn’t stop Navient from continuing to contact Rebecca, Sabrina said.

“They are unrelenting even though they have the review in process,” she said.

Hartwick said borrowers can always contact the lender and share their communication preferences “or update their communication preferences online — including asking us to not call them.”

A father’s retirement at risk

In 2007, Kathleen Cullen began attending The French Culinary Institute, a for-profit school in downtown Manhattan, with dreams of becoming a chef. Her father, Ken, a union electrician, co-signed her nearly $30,000 private student loan from Navient.

“He was excited about the possibility, and looking to help me fast-track myself into a career,” said Cullen, now 41. “We couldn’t afford to do the traditional college route.”

Unfortunately, Cullen said, the nine-month education program fell far short of the world-class one she was promised by the school’s recruiters. Many of her classes were taught by recent graduates of the school and centered on simple knife and food safety lessons, knowledge she could have picked up online, she said.

“You wouldn’t expect a whole class to be on learning a basic French recipe like beef bourguignon,” Cullen said.

The International Culinary Center, formerly known as The French Culinary Institute, is no longer enrolling students, according to its website. It says it is now collaborating with The Institute of Culinary Education.

Former International Culinary Center students brought a class-action lawsuit against the center in 2014, alleging an “ongoing fraudulent scheme.” That lawsuit was dismissed in 2015. Rodriguez, of EDCAP, said the suit was likely settled out of court.

EDCAP is helping Cullen in her efforts to get Navient to cancel her debt. Cullen was not involved in the 2014 lawsuit, Rodriguez said.

“They promised high employment prospects, high quality teachers and courses, and it was a lie,” Rodriguez said of The French Culinary Institute. “The degree was worthless.”

“The Institute of Culinary Education entered into a licensing agreement with [The French Culinary Institute/ The International Culinary Center] in 2020 upon their closure,” Stephanie Fraiman Weichselbaum, public relations and communications director at the Institute of Culinary Education, wrote to CNBC in an email.

“We therefore cannot comment, as we have no records prior to that time,” Fraiman Weichselbaum said.

Cullen, who lives in New York City, said that because of the poor-quality education she received, she’s still working as a bartender and earns around $40,000 a year. That makes it difficult for her to meet her private student loan bill each month, she said.

Whenever Cullen falls behind, her father receives phone calls from Navient, she said.

“His phone is just going off the hook,” she said. “It puts a huge strain on our relationship.”

He was excited about the possibility, and looking to help me fast-track myself into a career.

Anderson, of the National Consumer Law Project, said parents who co-sign on student loans for for-profit schools are at additional risk.

“We have seen many instances of students and family members taking out private loans to cover expenses at for-profit institutions that have a history of poor outcomes for students, often leaving them further behind in terms of job prospects and financial stability,” Anderson said.

“This is different than when someone co-signs on a loan for something tangible that their loved one will benefit from right away, such as a car or an apartment,” she said.

Asked about Cullen’s case, Navient’s Hartwick reiterated that co-signers are responsible for the loans when borrowers don’t pay, adding that this is the case with many other types of debt.

“If an account is delinquent, we may contact both the borrower and co-signer,” Hartwick said.

Cullen said that despite her father saving for retirement for decades, he’s now worried her debt will upend his plans. The private student loan currently has a 15% interest rate, and the balance is nearing $77,000 today, more than double what Cullen originally borrowed, according to financial records reviewed by CNBC.

“He’s worked so hard to make sure he has a safety net, and the loan puts that in jeopardy,” Cullen said.

Her father declined to be interviewed but gave permission for his daughter to share their story.

Cullen is in the process of trying to prove to Navient that her school defrauded her. In such cases, the lender will consider discharging the borrower’s debt and releasing any co-signer, said Eileen Connor, director of litigation at The Project on Predatory Student Lending.

Navient provides a form specifically for borrowers seeking cancellation on the basis of school misconduct. However, Navient frequently rejects such requests, even when the federal government has agreed to forgive the student debt for that school, Connor said.

“What we’ve seen is a lot of denials that don’t make sense,” Connor said. “There’s just not an explanation.”

Hartwick declined to comment on Navient’s debt cancellation process for defrauded borrowers.

Borrowers who have asked a loved one to co-sign the debt have few options, Connor said.

“You have to keep paying, because you don’t want to ruin your mother’s credit,” she said. “They have borrowers trapped.”

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Here’s why ‘dead’ investors outperform the living

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“Dead” investors often beat the living — at least, when it comes to investment returns.

A “dead” investor refers to an inactive trader who adopts a “buy and hold” investment strategy. This often leads to better returns than active trading, which generally incurs higher costs and taxes and stems from impulsive, emotional decision-making, experts said.

Doing nothing, it turns out, generally yields better results for the average investor than taking a more active role in one’s portfolio, according to investment experts.

The “biggest threat” to investor returns is human behavior, not government policy or company actions, said Brad Klontz, a certified financial planner and financial psychologist.

“It’s them selling [investments] when they’re in a panic state, and conversely, buying when they’re all excited,” said Klontz, the managing principal of YMW Advisors in Boulder, Colorado, and a member of CNBC’s Advisor Council.

“We are our own worst enemy, and it’s why dead investors outperform the living,” he said.

Why returns fall short

Spring cleaning your finances

The average U.S. mutual fund and exchange-traded fund investor earned 6.3% per year during the decade from 2014 to 2023, according to Morningstar. However, the average fund had a 7.3% total return over that period, it found.

That gap is “significant,” wrote Jeffrey Ptak, managing director for Morningstar Research Services.

It means investors lost out on about 15% of the returns their funds generated over 10 years, he wrote. That gap is consistent with returns from earlier periods, he said.

“If you buy high and sell low, your return will lag the buy-and-hold return,” Ptak wrote. “That’s why your return fell short.”

Wired to run with the herd

Emotional impulses to sell during downturns or buy into certain categories when they’re peaking (think meme stocks, crypto or gold) make sense when considering human evolution, experts said.

“We’re wired to actually run with the herd,” Klontz said. “Our approach to investing is actually psychologically the absolute wrong way to invest, but we’re wired to do it that way.”

Market moves can also trigger a fight-or-flight response, said Barry Ritholtz, the chairman and chief investment officer of Ritholtz Wealth Management.

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“We evolved to survive and adapt on the savanna, and our intuition … wants us to make an immediate emotional response,” Ritholtz said. “That immediate response never has a good outcome in the financial markets.”

These behavioral mistakes can add up to major losses, experts say.

Consider a $10,000 investment in the S&P 500 from 2005 through 2024.

A buy-and-hold investor would have had almost $72,000 at the end of those 20 years, for a 10.4% average annual return, according to J.P. Morgan Asset Management. Meanwhile, missing the 10 best days in the market during that period would have more than halved the total, to $33,000, it found. So, by missing the best 20 days, an investor would have just $20,000.

Buy-and-hold doesn’t mean ‘do nothing’

Of course, investors shouldn’t actually do nothing.

Financial advisors often recommend basic steps like reviewing one’s asset allocation (ensuring it aligns with investment horizon and goals) and periodically rebalancing to maintain that mix of stocks and bonds.

There are funds that can automate these tasks for investors, like balanced funds and target-date funds.

These “all-in-one” funds are widely diversified and take care of “mundane” tasks like rebalancing, Ptak wrote. They require less transacting on investors’ part — and limiting transactions is a general key to success, he said.

“Less is more,” Ptak wrote.

(Experts do offer some caution: Be careful about holding such funds in non-retirement accounts for tax reasons.)

Routine also helps, according to Ptak. That means automating saving and investing to the extent possible, he wrote. Contributing to a 401(k) plan is a good example, he said, since workers make contributions each payroll period without thinking about it.

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Personal Finance

As recession risk jumps, top financial pros share their best advice

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There is at least a 60% chance of recession if Trump's tariffs stick, says JPMorgan's David Kelly

Meanwhile, J.P. Morgan raised its odds for a U.S. and global recession to 60%, by year end, up from 40% previously.

“Disruptive U.S. policies has been recognized as the biggest risk to the global outlook all year,” J.P. Morgan strategists said in a research note on Thursday.

Allianz’s Chief Economic Advisor Mohamed El-Erian also warned on Friday that the risk of a U.S. recession “has become uncomfortably high.”

‘There is some nervous energy’

“There is some nervous energy there,” said certified financial planner Douglas Boneparth, president of Bone Fide Wealth in New York, of the conversations he is having with his clients.

Even though stocks took a beating on Friday, “we advise them to focus on fundamentals and what they can control, which means maintaining a strong cash reserve and discipline around cash flow so that they can stay in the market and feel confident about taking advantage of buying opportunities,” said Boneparth, a member of the CNBC Financial Advisor Council.

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Recession or not, maintaining a consistent cash flow and investment strategy is key, other experts say.

“The best way to manage these moments is to maximize your current and future selves is to block out noise that doesn’t apply to your plan,” said CFP Preston Cherry, founder and president of Concurrent Financial Planning in Green Bay, Wisconsin.

Letting emotions get in the way is one of “the greatest threats to life and money plans,” said Cherry, who is also a member of the CNBC Advisor Council.

When it comes to volatility tolerance, sharp drops in the market are to be expected, the advisors say.

“The stock market is unpredictable, but historically, there’s a trend in how the market recovers,” Cherry said.

“In years with market corrections and pullbacks, these are the worst days, which are followed by the best days,” he added.

In fact, the 10 best trading days by percentage gain for the S&P 500 over the past three decades all occurred during recessions, often in close proximity to the worst days, according to a Wells Fargo analysis published last year.

“Being out of the market and missing the best days and cycles after recessions significantly hurt portfolios in the long run,” Cherry said.

Boneparth said his clients also “know volatility and uncertainty is part of the game and, most importantly, know not to sell into chaos.”

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Amid tariff sell-off, avoid ‘dangerous’ investment instincts, experts say

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As U.S. markets continue to suffer steep declines in the wake of the Trump administration’s new tariff policies, you may be wondering what the next best move is when it comes to your retirement portfolio and other investments.

Behavioral finance experts warn now is the worst time to make any drastic moves.

“It is dangerous for you — unless you can read what is going to happen next in the political world, in the economic world — to make a decision,” said Meir Statman, a professor of finance at Santa Clara University.

“It is more likely to be driven by emotion and, in this case, emotion that is going to act against you rather than for you,” said Statman, who is author of the book, “A Wealth of Well-Being: A Holistic Approach to Behavioral Finance.”

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That may sound easier said than done when headlines show stocks are sliding into bear market territory while J.P. Morgan is raising the chances of a recession this year to 60% from 40%.

“When the market drops, we have sort of a herd instinct,” said Bradley Klontz, a psychologist, certified financial planner and managing principal of YMW Advisors in Boulder, Colorado. Klontz is also a member of the CNBC FA Council.

That survival instinct to run towards safety and away from danger dates back to humans’ hunter gatherer days, Klontz said. Back then, following those cues was necessary for survival.

But when it comes to investing, those impulses can backfire, he said.

“It’s an internal panic, and we’re just sort of wired to sell at the absolute worst times,” Klontz said.

‘Never trust your instincts when it comes to investing’

When conditions are stressful, our frame of reference narrows to today, tomorrow and what’s going to happen, Klontz said.

It may be tempting to come up with a story for why taking action now makes sense, Klontz said.

“Never trust your instincts when it comes to investing,” said Klontz, particularly when you’re excited or scared.

Why investors should hold despite market sell-off

Meanwhile, many investors are likely in a fight or flight response mode now, said Danielle Labotka, behavioral scientist at Morningstar.

“The problem with that, in acting right away, is that we’re going to be relying on what we call fast thinking,” Labotka said.

Instead, investors would be wise to slow down, she said.

Just as grief requires moving through emotional stages in order to eventually feel good, it’s impossible to jump to a good investing decision, Labotka said.

Good investment decisions take time, she said.

What should be guiding your decisions now

Many investors have experienced market drops before, whether it be during the Covid pandemic, the financial crisis of 2008 or the dot-com bust.

Even though we’ve experienced volatility before, it feels different every time, Labotka said.

That can make it difficult to heed to the advice to stay the course, she said.

Investors would be wise to ask themselves whether their reasons for investing and the goals they’re trying to achieve have changed, experts say.

“Even though the markets have changed, why you’re invested, your values and your goals probably haven’t,” Labotka said. “These are the things that should be guiding your investments.”

While there is the notion that life well-being is based on financial well-being, it helps to take a broader view, Statman said.

At any moment, no one has everything perfect when it comes to their finances, family and health. In life, as in an investment portfolio, all stocks don’t necessarily go up, and it’s helpful to learn to live with the good and the bad, he said.

“Things are never perfect for anyone,” Statman said.

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