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Solving talent problems: Does a CPA really need to do it?

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Fewer than 1% of small to midsized firms can find the talent they need, according to CFO Dive. This talent shortage isn’t just a minor inconvenience; it’s a critical issue that affects a firm’s capacity to attract new clients, retain existing talent and maintain operational efficiency.

While the scarcity of talent is a problem, it’s one that’s compounded by the misallocation of tasks and responsibilities.

Many processes within accounting firms are managed end to end by CPAs, despite a substantial portion of these tasks not requiring a CPA’s specialized skills or license. This misalignment leads to job dissatisfaction among highly qualified professionals and hampers the firm’s productivity and effectiveness.

To address these challenges, firms must adopt a strategic approach to talent management, focusing on getting the right people doing the right work at the right time.

A critical step in optimizing your workforce is to dissect your firm’s processes and evaluate each task through the lens of necessity: “Does a CPA need to do this?”

In our experience, when firms look honestly at their processes, they find that at least 50% of the tasks within any given process do not require a CPA’s expertise. These tasks are often repetitive and mundane and contribute significantly to job dissatisfaction among CPAs who would prefer to engage in more complex or client-facing work.

By identifying these tasks, firms can begin to reconstruct their processes in a way that more effectively leverages the skills of non-CPA employees.

Benefits of a unique-ability team

Getting the right people doing the right work at the right time offers several benefits.

1. Broadening the talent pool. Recognizing that a significant portion of work does not require CPA-level expertise opens up a new realm of possibilities for talent recruitment. Instead of focusing solely on accounting graduates, firms can broaden their search to include candidates with diverse backgrounds and skill sets, including technology, project management, data analytics, marketing, HR, and people with experience in the firms’ niche industries.

This approach alleviates the pressure on CPAs and introduces fresh perspectives and competencies into the firm, enhancing creativity and innovation. By diversifying the talent pool, firms can build more resilient and adaptable teams capable of meeting the evolving demands of the profession.

2. Strategic workload management. Another aspect of optimizing talent involves rethinking the timing and distribution of work. Workload compression — particularly during the busy season — has been an issue for ages. However, a significant portion of the work accounting professionals do from January through April 15 does not necessarily need to be performed during these months.

By critically assessing the “who, when and what” of your processes, you can identify opportunities to redistribute tasks throughout the year, easing the burden during the busy season. This strategic approach to workload management improves job satisfaction, reduces employee burnout and enhances the firm’s ability to deliver timely, high-quality service to clients.

How to implement change

Getting the right people doing the right work at the right time requires thoughtful planning and execution. Here are some steps to guide you through the process:

1. Process analysis. Begin with a comprehensive review of your firm’s processes, identifying tasks that do not require a CPA’s expertise or licensing.
2. Talent assessment. Evaluate your current team’s skills and interests, identifying opportunities to reallocate tasks to maximize job satisfaction and efficiency.
3. Recruitment strategy. Develop a recruitment strategy that targets a broader range of candidates, focusing on the specific skills and attributes needed.
4. Training and development. Invest in training and development programs to equip your team with the skills they need to excel in their roles, fostering a culture of continuous learning and improvement.
5. Workload redistribution. Analyze your firm’s workload distribution, identifying opportunities to shift tasks outside of the busy season and balance the workload more evenly throughout the year.

By embracing these strategies, you can address your firm’s talent challenges head-on and create a more satisfied, engaged and productive workforce. The key to success lies in recognizing the value of each team member’s contributions, regardless of their title or credentials, and ensuring everyone is positioned to do the work that best aligns with their skills and interests. By doing so, you can help overcome your current talent challenges and build a stronger, more resilient foundation for the future.

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Accounting

Tax Fraud Blotter: Crooks R Us

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The shadow knows; body of evidence; make a Note of it; and other highlights of recent tax cases.

Newark, New Jersey: Thomas Nicholas Salzano, a.k.a. Nicholas Salzano, of Secaucus, New Jersey, the shadow CEO of National Realty Investment Advisors, has been sentenced to 12 years in prison for orchestrating a $658 million Ponzi scheme and conspiring to evade millions in taxes.

Salzano previously pleaded guilty to securities fraud, conspiracy to commit wire fraud and conspiracy to defraud the U.S., admitting that he made numerous misrepresentations to investors while he secretly ran National Realty. From February 2018 through January 2022, Salzano and others defrauded investors and potential investors of NRIA Partners Portfolio Fund I, a real estate fund operated by National Realty, of $650 million.

Salzano and his conspirators executed their scheme through an aggressive multiyear, nationwide marketing campaign that involved thousands of emails to investors, advertisements, and meetings and presentations to investors. Salzano led and directed the marketing campaign that was intended to mislead investors into believing that NRIA generated significant profits. It in fact generated little to no profits and operated as a Ponzi scheme.

Salzano stole millions of dollars of investor money to support his lavish lifestyle, including expensive dinners, extravagant birthday parties, and payments to family and associates who did not work at NRIA. He also orchestrated a separate, related conspiracy to avoid paying taxes on his stolen funds.

He was also sentenced to three years of supervised release and agreed to a forfeiture money judgment of $8.52 million, full restitution of $507.4 million to the victims of his offenses and $6.46 million to the IRS.

Marina del Rey, California: Tax preparer Lidiya Gessese has been sentenced to 41 months in prison for preparing and filing false returns for her clients and for not reporting her income.

Gessese owned and operated Tax We R/Tax R Us and Insurance Services from 2013 through 2019 and charged clients $300 to $800. Gessese would then prepare returns that included claims to deductions and credits she knew her clients were not entitled to, including falsely claiming dependents, earned income credits, the American Opportunity Credit, Child Tax Credits, business deductions, education expenses or unreimbursed employee business expenses. The illegitimate claims led to some $1,135,554.64 issued by the IRS for 2010 through 2018.

She failed to report, or underreported, her own income for 2010 through 2018, some of which included improperly diverted funds from clients’ inflated or fraudulent refunds, causing a tax loss of $488,276.

Gessese, who pleaded guilty in April, was also ordered to pay $1,096,034.01 to the IRS and $53,526.95 to her other victims.

Fullerton, California: In Chun Jung of Anaheim, California, owner of an auto repair business, has pleaded guilty to filing false returns for 2015 to 2022, underreporting his income by at least $1,184,914.

He owned and operated JY JBMT INC., d.b.a. JY Auto Body, which was registered as a subchapter S corp. Jung was the 100% shareholder.

Jung accepted check payments from customers that he and his co-schemers then cashed at multiple area check cashing services; the cashed checks totaled some $1,157,462. Jung withheld the business receipts and income from his tax preparer and omitted them on his returns.

He will pay $300,145 in taxes due to the IRS and faces a $250,000 penalty and up to three years in prison. Sentencing is Jan. 31.

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Tucson, Arizona: Tax preparer Nour Abubakr Nour, 34, has been sentenced to 30 months in prison.

Nour, who pleaded guilty a year ago, operated the tax prep business Skyman Tax and for tax years 2016 through 2018 prepared and filed at least 27 false individual federal income tax returns for clients.

These returns included falsely claimed business income that inflated refunds so that he could pay himself large prep fees. Nour’s clients had no knowledge that he was filing false tax returns under their names.

Nour was also ordered to pay $150,154 in restitution to the United States for the false tax refunds.

Farmington, Connecticut: Tax preparer Mark Legowski, 60, has been sentenced to eight months in prison, to be followed by a year of supervised release, for filing false returns.

From January 2015 through December 2017, Legowski was a self-employed accountant and tax preparer doing business as Legowski & Co. Inc. He prepared income tax returns for some 400 to 500 individual clients and some 50 to 60 businesses.

To reduce his personal income tax liability for 2015 through 2017, Legowski underreported his practice’s gross receipts by excluding some client payment checks. He then filed false personal income tax returns that failed to report more than $1.4 million in business income, which resulted in a loss to the IRS of $499,289.

Legowski, who pleaded guilty earlier this year, has paid the IRS that amount in back taxes but must still pay penalties and interest. He has also been ordered to pay a $10,000 fine.

Wheeling, West Virginia: Dr. Nitesh Ratnakar, 48, has been convicted of failing to pay nearly $2.5 million in payroll taxes.

Ratnakar, who was found guilty of 41 counts of tax fraud, owned and operated a gastroenterology practice and a medical equipment manufacturer in Elkins, West Virginia. He withheld payroll taxes from employees’ paychecks and failed to make $2,419,560 in required payments to the IRS. Ratnakar also filed false tax returns in 2020, 2021 and 2022.

He faces up to five years in prison for each of the first 38 tax fraud counts and up to three years for the remaining counts.

Orlando, Florida: Two men have been sentenced for their involvement in the “Note Program,” a tax fraud.

Jasen Harvey, of Tampa, Florida, was sentenced to four years in prison and Christopher Johnson, of Orlando, was sentenced to 37 months for conspiring to defraud the U.S.

From 2015 to 2018, they promoted a scheme in which Harvey and others prepared returns for clients that claimed that large, nonexistent income tax withholdings had been paid to the IRS and sought large refunds based on those purported withholdings. The conspirators charged fees and required the clients to pay a share of the fraudulently obtained refunds to them.

Overall, the defendants claimed more than $3 million in fraudulent refunds on clients’ returns, of which the IRS paid about $1.5 million.

Both were also ordered to serve three years of supervised release. Johnson was also ordered to pay $864,117.42 in restitution to the United States; Harvey was ordered to pay $785,858.42 in restitution. Co-defendant Arthur Grimes will be sentenced on Jan. 13.

Ft. Lauderdale, Florida: Tax preparer Jean Volvick Moise, 39, has been sentenced to three years in prison for filing false income tax returns.

Moise prepared false returns for clients to inflate refunds. He prepared returns which included, among other things, false dependents, false 1099 withholdings, false educational credits and false Schedule C expenses, often for businesses which did not exist. Moise’s fee was larger than the typical one charged by a tax preparer.

Moise filed hundreds of false returns that caused the IRS to issue more than $574,000 in fraudulent refunds.

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Accounting

Accounting in 2025: The year ahead in numbers

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With 2025 almost upon us, it’s worth thinking about what the new year will bring, and what accounting firms expect their next 12 months to look like.

With that in mind, Accounting Today conducted its annual Year Ahead survey in the late fall to find out firms’ expectations for 2025, including their growth expectations, their hiring plans, their growth expectations, how they think tax season will play out and much more. The overall theme: Thing are going well, but there are elements of friction holding them back, particularly when it comes to moving to more of a focus on advisory services.

You can see the full report here; a selection of key data points are presented below.

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Accounting

On the move: Withum marks over a decade of Withum Week of Caring

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Citrin Cooperman appoints CIO; PKF O’Connor Davies opens new Fort Lauderdale office; and more news from across the profession.

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