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Stop being so faithful to your old ideas

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I was listening to a podcast the other day, and the guest and host kept using the term “promiscuity.” At first I was taken aback until I realized they were talking about being intellectually promiscuous — not falling so in love with an idea that you’re unwilling to change for the better.

The mindset is that great managers and leaders are always willing to change the way they think and run their businesses. Instead of staying married to the same old ideas and processes, maybe it’s time for us in this profession to become more intellectually promiscuous. 

Before we go any further, let’s clear the air: I’ve been happily married for almost 20 years. With a happy marriage, you are 100% committed, and you’ve “burned the boats” on self-doubt. Businesses are different. Technology changes, client expectations change, and your ideas should be changing too.

As accountants, we’re constantly feeling time pressure. Too often we don’t give ourselves enough time to work on our businesses because we’re so busy working in our businesses. Steven Covey would say, “We’re so busy sawing that we don’t have time to sharpen the saw.”

When getting work out the door is the top (and only) priority for your firm every day, you don’t have the luxury of looking for ways to get the work done faster, more efficiently and less stressfully. As a result, you get married to the same few ideas about how to run a firm, what it means to be a CPA and how to treat clients. It’s hard to get better and grow when you have such a narrow mindset. Ultimately it leads to declining revenue and staff turnover.

Fortunately (or unfortunately, depending on your perspective), change is here to stay. You can’t keep saying: “We’re going to ‘white knuckle’ our way through this thing until all this change is done.” That’s not going to work. Being “anti-fragile is what works — becoming stronger by leaning into change rather than running away from it. 

Al Davis, maverick former owner of the Oakland/Las Vegas Raiders liked to say, “I’d rather be right than be consistent.” Davis never stopped pushing the boundaries of how an NFL owner should behave. Sure, Davis made plenty of enemies, but he never stopped looking for ways to give his team an edge in the cutthroat world of professional football.

As accounting firm leaders, competitive threats are all around us. Those threats used to be limited to rival accounting firms.  Now, every aspect of your business is being encroached on by other industries that want in your clients’ pockets.  

As the old saying goes: “What got you here won’t get you there.” The way you ran your business five or 10 years ago won’t keep working today; it’s certainly not going to work in the future. You need to keep evolving if you want to stay in the game.

Client expectations. Client communications. Client response time. All those things have changed dramatically and will continue to change dramatically in the years ahead. Clients now expect it to be as easy to do business with their CPA as it is to do business with Amazon, Netflix and Uber. Take client portals, which weren’t even a term 10 years ago.

Even five years ago, having a client portal meant that you sent clients a link to a shared file where they could upload documents. That may have seemed cutting-edge then, but today you can’t say you have a client portal unless it offers real-time communication, CRM, data gathering and workflow tools. That’s how quickly things have changed. Clients want more real-time access to their information and their accountant with less friction and more efficiency. That’s never going to change.

When portals first emerged, many firm leaders downplayed them. They told themselves clients would never use them or trust them. That’s just being foolishly faithful to the idea that clients really enjoyed gathering up their documents and receipts, making photocopies and schlepping down to your office, paying for parking and dropping off their bundle so they could sit around for weeks waiting for you to call them with the results of their return. Why? Because that’s the way it has always been done. Ouch!

Great ideas from outside the industry (and from those in the trenches)

Part of being intellectually promiscuous is recognizing that many good ideas impacting our profession are coming from outside the accounting industry. Take private equity and other sources of capital coming into our world. These players are aggressive. They’re bringing ideas that work successfully outside of professional services and implementing them in the accounting world. 

The more attached you get to certain notions about how things should be done, the harder it gets to keep up, much less evolve. That’s because you’ve associated yourself and your personal brand with those legacy ideas. But if you can stay emotionally detached from your firm’s processes and ideas and simply tell your team, “I don’t care who’s right. I only care that we get it right,” then you’re on the right track. But not every firm leader has the courage to make that leap. Also, the best ideas about how to interface with clients, how to get them onboarded and how to run more efficiently, are going to come from your client service associates — the folks in the trenches — not from the partners. If you’re still defending ideas because they’re yours, or because they weren’t invented by your firm or by top management, then you may not be on the right path for the future. 

When it comes to a lifelong relationship, marriage is a great thing. When it comes to ideas, be more promiscuous. Try new things, get comfortable being uncomfortable. Your firm will be better for it. How are you upgrading your processes and ideas? I’d love to hear from you. 

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Accounting

XcelLabs launches to help accountants use AI

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Jody Padar, an author and speaker known as “The Radical CPA,” and Katie Tolin, a growth strategist for CPAs, together launched a training and technology platform called XcelLabs.

XcelLabs provides solutions to help accountants use artificial technology fluently and strategically. The Pennsylvania Institute of CPAs and CPA Crossings joined with Padar and Tolin as strategic partners and investors.

“To reinvent the profession, we must start by training the professional who can then transform their firms,” Padar said in a statement. “By equipping people with data and insights that help them see things differently, they can provide better advice to their clients and firm.”

Padar-Jody- new 2019

Jody Padar

The platform includes XcelLabs Academy, a series of educational online courses on the basics of AI, being a better advisor, leadership and practice management; Navi, a proprietary tool that uses AI to help accountants turn unstructured data like emails, phone calls and meetings into insights; and training and consulting services. These offerings are currently in beta testing.

“Accountants know they need to be more advisory, but not everyone can figure out how to do it,” Tolin said in a statement. “Couple that with the fact that AI will be doing a lot of the lower-level work accountants do today, and we need to create that next level advisor now. By showing accountants how to unlock patterns in their actions and turn client conversations into emotionally intelligent advice, we can create the accounting professional of the future.”

Tolin-Katie-CPA Growth Guides

Katie Tolin

“AI is transforming how CPAs work, and XcelLabs is focused on helping the profession evolve with it,” PICPA CEO Jennifer Cryder said in a statement. “At PICPA, we’re proud to support a mission that aligns so closely with ours: empowering firms to use AI not just for efficiency, but to drive growth, value and long-term relevance.”

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Accounting

Accounting is changing, and the world can’t wait until 2026

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The accountant the world urgently needs has evolved far beyond the traditional role we recognized just a few years ago. 

The transformation of the accounting profession is not merely an anticipated change; it is a pressing reality that is currently shaping business decisions, academic programs and the expected contributions of professionals. Yet, in many areas, accounting education stubbornly clings to outdated, overly technical models that fail to connect with the actual demands of the market. We must confront a critical question: If we continue to train accountants solely to file tax reports, are we truly equipping them for the challenges of today’s world? 

This shift in mindset extends beyond individual countries or educational systems; it is a global movement. The recent announcement of the CIMA/CGMA 2026 syllabus has made it unmistakably clear: merely knowing how to post journal entries is insufficient. Today’s accountants are required to interpret the landscape, anticipate risks and act with strategic awareness. Critical thinking, sustainable finance, technology and human behavior are not just supplementary topics; they are essential components in the education of any professional seeking to remain relevant. 

The CIMA/CGMA proposal for 2026 is not just a curriculum update; it is a powerful manifesto. This new program positions analytical thinking, strategic business partnering and technology application at the core of accounting education. It unequivocally highlights sustainability, aligning with IFRS S1 and S2, and expands the accountant’s responsibilities beyond mere numbers to encompass conscious leadership, environmental impact and corporate governance. 

The current changes in the accounting profession underscore an urgent shift in expectations from both educators and employers. Today, companies of all sizes and industries demand accountants who can do far more than interpret balance sheets. They expect professionals who grasp the deeper context behind the numbers, identify inconsistencies, anticipate potential issues before they escalate into losses, and act decisively as a bridge between data and decision making. 

To meet these expectations, a radical mindset shift is essential. There are firms still operating on autopilot, mindlessly repeating tasks with minimal critical analysis. Likewise, many academic programs continue to treat accounting as purely a technical discipline, disregarding the vital elements of reflection, strategy and behavioral insight. This outdated approach creates a significant mismatch. While the world forges ahead, parts of the accounting profession remain stuck in the past. 

The consequences of this shift are already becoming evident. The demand for compliance, transparency and sustainability now applies not only to large corporations but also to small and mid-sized businesses. Many of these organizations rely on professionals ill-equipped to drive the necessary changes, putting both business performance and the reputation of the profession at risk. 

The positive news is that accountants who are ready to thrive in this new era do not necessarily need additional degrees. What they truly need is a commitment to awareness, a dedication to continuous learning, and the courage to step beyond their comfort zones. The future of accounting is here, and it is firmly rooted in analytical, strategic and human-oriented perspectives. The 2026 curriculum is a clear indication of the changes underway. Those who fail to think critically and holistically will be left behind. 

In contrast, accountants who see the big picture, understand the ripple effects of their decisions, and actively contribute to the financial and ethical health of organizations will undeniably remain indispensable, anywhere in the world.

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Accounting

Republicans push Musk aside as Trump tax bill barrels forward

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Congressional Republicans are siding with Donald Trump in the messy divorce between the president and Elon Musk, an optimistic sign for eventual passage of a tax cut bill at the root of the two billionaires’ public feud.

Lawmakers are largely taking their cues from Trump and sticking by the $3 trillion bill at the center of the White House’s economic agenda. Musk, the biggest political donor of the 2024 cycle, has threatened to help primary anyone who votes for the legislation, but lawmakers are betting that staying in the president’s good graces is the safer path to political survival.

“The tax bill is not in jeopardy. We are going to deliver on that,” House Speaker Mike Johnson told reporters on Friday.

“I’ll tell you what — do not doubt, don’t second guess and do not challenge the President of the United States Donald Trump,” he added. “He is the leader of the party. He’s the most consequential political figure of our time.”

A fight between Trump and Musk exploded into public view this week. The sparring started with the tech titan calling the president’s tax bill a “disgusting abomination,” but quickly escalated to more personal attacks and Trump threatening to cancel all federal contracts and subsidies to Musk’s companies, such as Tesla Inc. and SpaceX which have benefitted from government ties.

Republicans on Capitol Hill, who had —  until recently — publicly embraced Musk, said they weren’t swayed by the billionaire’s criticism that the bill cost too much. Lawmakers have refuted official estimates of the package, saying that the tax cuts for households, small businesses and politically important groups — including hospitality and hourly workers — will generate enough economic growth to offset the price tag.

“I don’t tell my friend Elon, I don’t argue with him about how to build rockets, and I wish he wouldn’t argue with me about how to craft legislation and pass it,” Johnson told CNBC earlier Friday.

House Budget Committee Chair Jodey Arrington told reporters that House lawmakers are focused on working with the Senate as it revises the bill to make sure the legislation has the political support in both chambers to make it to Trump’s desk for his signature. 

“We move past the drama and we get the substance of what is needed to make the modest improvements that can be made,” he said.

House fiscal hawks said that they hadn’t changed their prior positions on the legislation based on Musk’s statements. They also said they agree with GOP leaders that there will be other chances to make further spending cuts outside the tax bill. 

Representative Tom McClintock, a fiscal conservative, said “the bill will pass because it has to pass,” adding that both Musk and Trump needed to calm down. “They both need to take a nap,” he said.

Even some of the House bill’s most vociferous critics appeared resigned to its passage. Kentucky Representative Thomas Massie, who voted against the House version, predicted that despite Musk’s objections, the Senate will make only small changes.

“The speaker is right about one thing. This barely passed the House. If they muck with it too much in the Senate, it may not pass the House again,” he said.

Trump is pressuring lawmakers to move at breakneck speed to pass the tax-cut bill, demanding they vote on the bill before the July 4 holiday. The president has been quick to blast critics of the bill — including calling Senator Rand Paul “crazy” for objecting to the inclusion of a debt ceiling increase in the package.

As the legislation worked its way through the House last month, Trump took to social media to criticize holdouts and invited undecided members to the White House to compel them to support the package. It passed by one vote.

Senate Majority Leader John Thune — who is planning to unveil his chamber’s version of the bill as soon as next week — said his timeline is unmoved by Musk. 

“We are already pretty far down the trail,” he said.

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