Firms are seeking to make major technology investments this year, especially when it comes to automating tax return workflows, which was cited as a major priority by accounting leaders.
A recent survey from Wolters Kluwer found that tax return automation tools were the No. 1 solution firms planned to invest in this coming year, with 19% of respondents announcing their intention to do so. This aligns with other data in the survey, which found that 41% of firms cited “automatically populating tax returns, reporting and financial statements” as a benefit they expect from their technology purchases. It also speaks to the 27% of firms who named “increase automation to improve workflows and processes” as a strategy they intend to pursue in order to meet their goals for this year.
Automation tools, though, are not the only tax-related item firms are eyeing in 2025. The survey also found 15% are planning to buy tax compliance solutions, and another 15% are planning to buy tax law monitoring and research solutions.
Wolters Kluwer HQ
Firms are also eager to buy client portal solutions (17%), client data ingestion tools (16%), document scanning and extraction solutions (16%), AI search and/or productivity solutions (14%), client accounting solutions such as write-up and bookkeeping (14%), and data analytics/visualization tools (14%). The survey also found 18% are seeking beneficial ownership information reporting solutions for the Corporate Transparency Act, the status of which will be determined soon by the Supreme Court.
Not that they’ve necessarily been sleeping on tech upgrades this past year. The survey found that firms made extensive technology investments over the past year, especially compared to 2023. A full 44% of firms surveyed said they implemented a client accounting solution last year, compared to 25% the previous year. Similarly, 39% of firms invested in client portal solutions (up from 28% the previous year), 35% implemented AI search and productivity tools (up from 1%), 28% invested in document scanning and extraction solutions (up from 3%), 27% implemented bank reconciliation and validation solutions (up from 9%), 27% implemented financial report prep software last year (up from 11%), 25% implemented document management solutions (up from 17%), 19% implemented fixed asset solutions (up from 12%), 14% implemented audit methodology solutions (up from 4%), 14% invested in project management solutions (up from 6%) and 11% bought workpaper management and trial balance solutions (up from 10%).
Despite these investments, though, firms want more from their tech stacks. Chiefly, 48% of firms are looking for solutions that enable anytime, anywhere access; 41% want both automation as well as tools that facilitate requesting and collecting documents from clients; 37% want solutions that assist with data input and ingestion; 27% want software that reduces or eliminates manual repetitive tasks; 26% want support efficiencies by implementing advanced technologies such as RPA or AI; 25% are especially concerned with protecting sensitive information and data; and 24% want electronic delivery and payment of invoices.
Cloud and integration
The survey also found that years of investment in cloud infrastructure and software integrations are also paying dividends.
In terms of cloud computing, the survey found that 25% of firms have tech stacks that are fully in the cloud, and 42% of those not entirely in the cloud plan to move at least partially to the cloud in the next one to three years, while 19% of them plan to be fully cloud-based in that time frame. In contrast, only 17% of firms keep their tech stacks full on premise, and only 14% plan to remain that way.
These tech stacks are increasingly integrated as well. More than a quarter of respondents, 26%, said their tech stack was between three quarters fully integrated, and 31% said their tech stack was between half to three quarters integrated. Meanwhile, 34% had less than half their tech stack integrated (19% had zero to a quarter integrated).
The Wolters Kluwer survey found, in both cases, that cloud infrastructure and tech stack integration correlated with higher firm revenues. Cloud-based firms were more likely than traditional firms to report increased revenue (76% to 79%), increased profit (71% to 80%) and client engagements (67% to 76%). Meanwhile, among firms using fully integrated solutions, 55% reported revenue increases of 10% or more. On the flip side, of those firms that were less than 49% integrated, only about a quarter reported a similar revenue increase.
The survey did not assert a direct causal relationship between these things, so it might be that more profitable firms have more resources to invest in cloud infrastructure and tech stack integration, but regardless the survey still found a relationship.
Accountants as innovators
This prioritization of technology speaks to changes in how the accounting profession perceives itself, as the proportion of firms identifying as innovators is the highest it’s been in three years.
The Wolters Kluwer survey found that 44% of firms self-identify as either innovators or early adopters, the highest level in three years. In this survey, an innovator is defined as someone who actively seeks and adopts the newest available technology and works with software partners to develop and test it, while an early adopter is someone who adopts technology, once it’s proven, generally ahead of peers. Notably, the number of firms that identify specifically as innovators jumped by 14 points year over year, from 5% to 19%. Wolters Kluwer believes this speaks to a changing self-perception within the accounting profession as being increasingly tech-driven.
“There’s a noticeable shift in the industry as accountants and auditors increasingly embrace technology as a key driver of success,” said the report. “Whether enhancing client service and engagement or digitizing client document collection, software is proving to be a valuable ally.”
Jody Padar, an author and speaker known as “The Radical CPA,” and Katie Tolin, a growth strategist for CPAs, together launched a training and technology platform called XcelLabs.
XcelLabs provides solutions to help accountants use artificial technology fluently and strategically. The Pennsylvania Institute of CPAs and CPA Crossings joined with Padar and Tolin as strategic partners and investors.
“To reinvent the profession, we must start by training the professional who can then transform their firms,” Padar said in a statement. “By equipping people with data and insights that help them see things differently, they can provide better advice to their clients and firm.”
Jody Padar
The platform includes XcelLabs Academy, a series of educational online courses on the basics of AI, being a better advisor, leadership and practice management; Navi, a proprietary tool that uses AI to help accountants turn unstructured data like emails, phone calls and meetings into insights; and training and consulting services. These offerings are currently in beta testing.
“Accountants know they need to be more advisory, but not everyone can figure out how to do it,” Tolin said in a statement. “Couple that with the fact that AI will be doing a lot of the lower-level work accountants do today, and we need to create that next level advisor now. By showing accountants how to unlock patterns in their actions and turn client conversations into emotionally intelligent advice, we can create the accounting professional of the future.”
Katie Tolin
“AI is transforming how CPAs work, and XcelLabs is focused on helping the profession evolve with it,” PICPA CEO Jennifer Cryder said in a statement. “At PICPA, we’re proud to support a mission that aligns so closely with ours: empowering firms to use AI not just for efficiency, but to drive growth, value and long-term relevance.”
The accountant the world urgently needs has evolved far beyond the traditional role we recognized just a few years ago.
The transformation of the accounting profession is not merely an anticipated change; it is a pressing reality that is currently shaping business decisions, academic programs and the expected contributions of professionals. Yet, in many areas, accounting education stubbornly clings to outdated, overly technical models that fail to connect with the actual demands of the market. We must confront a critical question: If we continue to train accountants solely to file tax reports, are we truly equipping them for the challenges of today’s world?
This shift in mindset extends beyond individual countries or educational systems; it is a global movement. The recent announcement of the CIMA/CGMA 2026 syllabus has made it unmistakably clear: merely knowing how to post journal entries is insufficient. Today’s accountants are required to interpret the landscape, anticipate risks and act with strategic awareness. Critical thinking, sustainable finance, technology and human behavior are not just supplementary topics; they are essential components in the education of any professional seeking to remain relevant.
The CIMA/CGMA proposal for 2026 is not just a curriculum update; it is a powerful manifesto. This new program positions analytical thinking, strategic business partnering and technology application at the core of accounting education. It unequivocally highlights sustainability, aligning with IFRS S1 and S2, and expands the accountant’s responsibilities beyond mere numbers to encompass conscious leadership, environmental impact and corporate governance.
The current changes in the accounting profession underscore an urgent shift in expectations from both educators and employers. Today, companies of all sizes and industries demand accountants who can do far more than interpret balance sheets. They expect professionals who grasp the deeper context behind the numbers, identify inconsistencies, anticipate potential issues before they escalate into losses, and act decisively as a bridge between data and decision making.
To meet these expectations, a radical mindset shift is essential. There are firms still operating on autopilot, mindlessly repeating tasks with minimal critical analysis. Likewise, many academic programs continue to treat accounting as purely a technical discipline, disregarding the vital elements of reflection, strategy and behavioral insight. This outdated approach creates a significant mismatch. While the world forges ahead, parts of the accounting profession remain stuck in the past.
The consequences of this shift are already becoming evident. The demand for compliance, transparency and sustainability now applies not only to large corporations but also to small and mid-sized businesses. Many of these organizations rely on professionals ill-equipped to drive the necessary changes, putting both business performance and the reputation of the profession at risk.
The positive news is that accountants who are ready to thrive in this new era do not necessarily need additional degrees. What they truly need is a commitment to awareness, a dedication to continuous learning, and the courage to step beyond their comfort zones. The future of accounting is here, and it is firmly rooted in analytical, strategic and human-oriented perspectives. The 2026 curriculum is a clear indication of the changes underway. Those who fail to think critically and holistically will be left behind.
In contrast, accountants who see the big picture, understand the ripple effects of their decisions, and actively contribute to the financial and ethical health of organizations will undeniably remain indispensable, anywhere in the world.
Congressional Republicans are siding with Donald Trump in the messy divorce between the president and Elon Musk, an optimistic sign for eventual passage of a tax cut bill at the root of the two billionaires’ public feud.
Lawmakers are largely taking their cues from Trump and sticking by the $3 trillion bill at the center of the White House’s economic agenda. Musk, the biggest political donor of the 2024 cycle, has threatened to help primary anyone who votes for the legislation, but lawmakers are betting that staying in the president’s good graces is the safer path to political survival.
“The tax bill is not in jeopardy. We are going to deliver on that,” House Speaker Mike Johnson told reporters on Friday.
“I’ll tell you what — do not doubt, don’t second guess and do not challenge the President of the United States Donald Trump,” he added. “He is the leader of the party. He’s the most consequential political figure of our time.”
A fight between Trump and Musk exploded into public view this week. The sparring started with the tech titan calling the president’s tax bill a “disgusting abomination,” but quickly escalated to more personal attacks and Trump threatening to cancel all federal contracts and subsidies to Musk’s companies, such as Tesla Inc. and SpaceX which have benefitted from government ties.
Republicans on Capitol Hill, who had — until recently — publicly embraced Musk, said they weren’t swayed by the billionaire’s criticism that the bill cost too much. Lawmakers have refuted official estimates of the package, saying that the tax cuts for households, small businesses and politically important groups — including hospitality and hourly workers — will generate enough economic growth to offset the price tag.
“I don’t tell my friend Elon, I don’t argue with him about how to build rockets, and I wish he wouldn’t argue with me about how to craft legislation and pass it,” Johnson told CNBC earlier Friday.
House Budget Committee Chair Jodey Arrington told reporters that House lawmakers are focused on working with the Senate as it revises the bill to make sure the legislation has the political support in both chambers to make it to Trump’s desk for his signature.
“We move past the drama and we get the substance of what is needed to make the modest improvements that can be made,” he said.
House fiscal hawks said that they hadn’t changed their prior positions on the legislation based on Musk’s statements. They also said they agree with GOP leaders that there will be other chances to make further spending cuts outside the tax bill.
Representative Tom McClintock, a fiscal conservative, said “the bill will pass because it has to pass,” adding that both Musk and Trump needed to calm down. “They both need to take a nap,” he said.
Even some of the House bill’s most vociferous critics appeared resigned to its passage. Kentucky Representative Thomas Massie, who voted against the House version, predicted that despite Musk’s objections, the Senate will make only small changes.
“The speaker is right about one thing. This barely passed the House. If they muck with it too much in the Senate, it may not pass the House again,” he said.
Trump is pressuring lawmakers to move at breakneck speed to pass the tax-cut bill, demanding they vote on the bill before the July 4 holiday. The president has been quick to blast critics of the bill — including calling Senator Rand Paul “crazy” for objecting to the inclusion of a debt ceiling increase in the package.
As the legislation worked its way through the House last month, Trump took to social media to criticize holdouts and invited undecided members to the White House to compel them to support the package. It passed by one vote.
Senate Majority Leader John Thune — who is planning to unveil his chamber’s version of the bill as soon as next week — said his timeline is unmoved by Musk.
“We are already pretty far down the trail,” he said.