Connect with us

Accounting

Taxpayers want Direct File, but relatively few have used it

Published

on

The Internal Revenue Service’s Direct File free tax prep program is attracting interest this tax season, according to a new report, but lack of familiarity and budget cuts at the IRS may doom it for next tax season.

For the report, released Wednesday by the Tax Policy Center at the Urban Institute and the Brookings Institution, researchers examined December 2024 data from Urban’s Wellbeing and Basic Needs Survey. They found that among those who filed a tax return last year, 73% reported they would be somewhat or very interested in using Direct File if they had access to it. 

Interest in Direct File was high both among those who had paid to file their taxes (69%) and those who filed their taxes for free (85%) in 2024. But around two-thirds of tax filers (68%) also agreed with the statement that they do not know enough about Direct File to feel comfortable using it, and 88 percent agreed with the statement that their most-recent filing method met their needs.

U.S. taxpayers who expressed interest in Direct File prioritize ease of use and cost when choosing how to file their tax returns. Those not interested in using Direct File were more likely to prioritize accuracy, including a reduced chance of being audited, followed by ease of use.

The Direct File program may be on the chopping block, however. The Elon Musk-led Department of Government Efficiency reportedly eliminated the 90 employees of the so-called 18F digital services team that helped develop the Direct File program, according to Reuters. A separate report released earlier this week by the Treasury Inspector General for Tax Administration found that IRS claims regarding the Direct File pilot program last tax season omitted more than a third of costs. TIGTA found that the $24.6 million the IRS reported as the cost to develop and operate the Direct File Pilot didn’t include all the costs incurred by the government. The IRS’s reported totals did not include an estimated $8.8 million for costs incurred by the Office of Management and Budget for employees detailed to the IRS to help develop and pilot Direct File and costs incurred to create or leverage existing accounts through the IRS’s Credential Service Provider. The IRS also did not include all the costs of IRS employees from other functions who collaborated to support Direct File. 

During the pilot, 423,450 taxpayers created or signed in to a Direct File account. However, only about one-third of these taxpayers (140,803 taxpayers) submitted a tax return that was accepted by the system through Direct File. The pilot program was available in 12 states last year and expanded to 25 this year. An estimated 30 million taxpayers across those 25 states can use Direct File in the ongoing 2025 tax filing season.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Accounting

Acting IRS commissioner reportedly replaced

Published

on

Gary Shapley, who was named only days ago as the acting commissioner of the Internal Revenue Service, is reportedly being replaced by Deputy Treasury Secretary Michael Faulkender amid a power struggle between Treasury Secretary Scott Bessent and Elon Musk.

The New York Times reported that Bessent was outraged that Shapley was named to head the IRS without his knowledge or approval and complained to President Trump about it. Shapley was installed as acting commissioner on Tuesday, only to be ousted on Friday. He first gained prominence as an IRS Criminal Investigation special agent and whistleblower who testified in 2023 before the House Oversight Committee that then-President Joe Biden’s son Hunter received preferential treatment during a tax-evasion investigation, and he and another special agent had been removed from the investigation after complaining to their supervisors in 2022. He was promoted last month to senior advisor to Bessent and made deputy chief of IRS Criminal Investigation. Shapley is expected to remain now as a senior official at IRS Criminal Investigation, according to the Wall Street Journal. The IRS and the Treasury Department press offices did not immediately respond to requests for comment.

Faulkender was confirmed last month as deputy secretary at the Treasury Department and formerly worked during the first Trump administration at the Treasury on the Paycheck Protection Program before leaving to teach finance at the University of Maryland.

Faulkender will be the fifth head of the IRS this year. Former IRS commissioner Danny Werfel departed in January, on Inauguration Day, after Trump announced in December he planned to name former Congressman Billy Long, R-Missouri, as the next IRS commissioner, even though Werfel’s term wasn’t scheduled to end until November 2027. The Senate has not yet scheduled a confirmation hearing for Long, amid questions from Senate Democrats about his work promoting the Employee Retention Credit and so-called “tribal tax credits.” The job of acting commissioner has since been filled by Douglas O’Donnell, who was deputy commissioner under Werfel. However, O’Donnell abruptly retired as the IRS came under pressure to lay off thousands of employees and share access to confidential taxpayer data. He was replaced by IRS chief operating officer Melanie Krause, who resigned last week after coming under similar pressure to provide taxpayer data to immigration authorities and employees of the Musk-led U.S. DOGE Service. 

Krause had planned to depart later this month under the deferred resignation program at the IRS, under which approximately 22,000 IRS employees have accepted the voluntary buyout offers. But Musk reportedly pushed to have Shapley installed on Tuesday, according to the Times, and he remained working in the commissioner’s office as recently as Friday morning. Meanwhile, plans are underway for further reductions in the IRS workforce of up to 40%, according to the Federal News Network, taking the IRS from approximately 102,000 employees at the beginning of the year to around 60,000 to 70,000 employees.

Continue Reading

Accounting

On the move: EY names San Antonio office MP

Published

on

Carr, Riggs & Ingram appoints CFO and chief legal officer; TSCPA hosts accounting bootcamp; and more news from across the profession.

Continue Reading

Accounting

Tech news: Certinia announces spring release

Published

on


Certinia announces spring release; Intuit acquires tech and experts from fintech Deserve; Paystand launches feature to navigate tariffs; and other accounting tech news and updates.

Continue Reading

Trending