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The cloudwashing deception: Why real cloud payroll matters for your business

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There’s no denying the massive advantages cloud-native payroll platforms offer businesses. But beware: A cloudwashing scheme lurks! Many payroll systems claim to be cloud-native, yet fail to deliver the true benefits. This hidden burden can cripple a business in the long run.

The good news? Distinguishing real cloud-native from the counterfeits isn’t difficult. Here’s why understanding the difference is crucial, and how to ask the right questions to avoid the cloudwashing trap.

Why upgrade your payroll system?

Many businesses cling to outdated payroll systems, often more than a decade old. This means missed opportunities for efficiency and cost savings. Modern cloud-powered payroll software can bring big benefits in productivity and profitability. 

Cloud-native payroll empowers HR and payroll professionals to achieve more while spending less time on routine tasks. It’s not uncommon for companies to slash processing times by a third after switching from desktop payroll applications to the cloud. 

Real cloud vs. fake cloud: What’s the difference?

Not all supposed cloud solutions are created equal, though. Here’s how to identify whether your software provider is offering a genuine cloud-native platform:

  • One platform, able to serve many customers. Real cloud-native software operates on a single platform serving multiple clients accessed with only an internet connection and browser. Cloud-native offers scalability and affordability. There’s no need for a VPN, for instance, and you can seamlessly unlock more features with the flick of a switch. Traditional systems burden businesses with individual software copies and hefty upgrade costs. And when these same systems are hosted as a private or client-specific instance (like a virtual machine), then nothing has changed from being on premise. It might look like cloud because it is accessed via the internet. But the backend still needs individual maintenance. 
  • Think restaurants, not home kitchens. Imagine your kitchen as on-premise software: you own it, maintain it and pay for upgrades. A cloud-native system is like a restaurant kitchen. You, the diner, enjoy delicious meals (payroll processing) at reasonable costs because the kitchen scales to serve many. Cloudwashing software pretends to be both, ultimately placing the burden on you, the customer.

How fake cloud software hurts your business

Fake cloud solutions often require the creation of a new database and/or software instance for each client. That can result in complexity, higher management costs, and hidden fees with the same maintenance requirements as when the payroll software was on premise. True cloud offers automatic updates for all users, eliminating individual downloads and disruptions.

Fake cloud or cloud based might limit your choices, forcing you to adopt unnecessary features, missing updates and driving up costs. Scaling can be a struggle, hindering growth. Real cloud scales seamlessly, accommodating businesses of all sizes.

Ask these questions to avoid fake cloud payroll

  • Is the software a single, scalable platform serving multiple clients?
  • Do updates automatically roll out to all users at the same time without extra charges?
  • Can the platform seamlessly operate across borders?
  • Can users log in using only an internet connection and any web browser?
  • Is adding or removing users a hassle-free process?
  • Is the software built on cloud technologies like microservices?
  • Are browser-based and mobile app self-service tools offered?
  • Does the software integrate with APIs and webhooks for broader functionality?
  • Can the platform generate customized reports for stakeholders?
  • Does the software allow for easy business process automation?

If the answer to any of these questions is “no,” proceed with caution. Real cloud-native software offers all these features seamlessly. Fake cloud might mimic some capabilities, but at a significant cost and complexity in the background.
True cloud-native can transform a  business

The future is cloud-native, and that’s where smart businesses are headed. Using real cloud payroll feels like switching from a bank branch visit to a mobile banking app. Don’t be fooled by outdated software disguised as something new. By embracing the power of real cloud payroll, you can unlock a world of benefits for your business. Avoid the pitfalls of cloudwashing and join the wave of innovation.

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Accounting

Acting IRS commissioner reportedly replaced

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Gary Shapley, who was named only days ago as the acting commissioner of the Internal Revenue Service, is reportedly being replaced by Deputy Treasury Secretary Michael Faulkender amid a power struggle between Treasury Secretary Scott Bessent and Elon Musk.

The New York Times reported that Bessent was outraged that Shapley was named to head the IRS without his knowledge or approval and complained to President Trump about it. Shapley was installed as acting commissioner on Tuesday, only to be ousted on Friday. He first gained prominence as an IRS Criminal Investigation special agent and whistleblower who testified in 2023 before the House Oversight Committee that then-President Joe Biden’s son Hunter received preferential treatment during a tax-evasion investigation, and he and another special agent had been removed from the investigation after complaining to their supervisors in 2022. He was promoted last month to senior advisor to Bessent and made deputy chief of IRS Criminal Investigation. Shapley is expected to remain now as a senior official at IRS Criminal Investigation, according to the Wall Street Journal. The IRS and the Treasury Department press offices did not immediately respond to requests for comment.

Faulkender was confirmed last month as deputy secretary at the Treasury Department and formerly worked during the first Trump administration at the Treasury on the Paycheck Protection Program before leaving to teach finance at the University of Maryland.

Faulkender will be the fifth head of the IRS this year. Former IRS commissioner Danny Werfel departed in January, on Inauguration Day, after Trump announced in December he planned to name former Congressman Billy Long, R-Missouri, as the next IRS commissioner, even though Werfel’s term wasn’t scheduled to end until November 2027. The Senate has not yet scheduled a confirmation hearing for Long, amid questions from Senate Democrats about his work promoting the Employee Retention Credit and so-called “tribal tax credits.” The job of acting commissioner has since been filled by Douglas O’Donnell, who was deputy commissioner under Werfel. However, O’Donnell abruptly retired as the IRS came under pressure to lay off thousands of employees and share access to confidential taxpayer data. He was replaced by IRS chief operating officer Melanie Krause, who resigned last week after coming under similar pressure to provide taxpayer data to immigration authorities and employees of the Musk-led U.S. DOGE Service. 

Krause had planned to depart later this month under the deferred resignation program at the IRS, under which approximately 22,000 IRS employees have accepted the voluntary buyout offers. But Musk reportedly pushed to have Shapley installed on Tuesday, according to the Times, and he remained working in the commissioner’s office as recently as Friday morning. Meanwhile, plans are underway for further reductions in the IRS workforce of up to 40%, according to the Federal News Network, taking the IRS from approximately 102,000 employees at the beginning of the year to around 60,000 to 70,000 employees.

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Accounting

On the move: EY names San Antonio office MP

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Carr, Riggs & Ingram appoints CFO and chief legal officer; TSCPA hosts accounting bootcamp; and more news from across the profession.

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Accounting

Tech news: Certinia announces spring release

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Certinia announces spring release; Intuit acquires tech and experts from fintech Deserve; Paystand launches feature to navigate tariffs; and other accounting tech news and updates.

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