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Acumatica announces AI Studio, new AI Lab customer feedback features

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Cloud ERP solutions provider Acumatica announced several updates and enhancements for 2025 that align with the company’s new AI-first product strategy, which involves looking at business problems from the ground up and then determine how applied AI can address these problem scenarios.

“Acumatica’s AI capabilities are designed to automate and eliminate error-prone manual processes and enable businesses to intelligently streamline workflows across industries,” said Acumatica chief engineering officer Miten Mehta. “From Generative AI assistants to smart automated sales workflows tailored to unique operational needs, our tools integrate seamlessly into existing workflows, making them immediately impactful. We’ve created a stable, secure foundation, ensuring businesses can confidently integrate AI technologies into their processes—whether AI-powered anomaly detection in manufacturing or intelligent assistants in construction—driving real, measurable results.”

Two major components of this will be enhancements to Acumatica Labs as well as the release of Acumatica AI Studio. Acumatica Labs will include a new customer preview program that enables early access to new features for testing and direct feedback, as well as advanced kitting, order orchestration, customer special orders, case closure notes, B2B ordering, document templates and AI-powered anomaly detection for those who sign up. 

Acumatica offices

Meanwhile, Acumatica AI Studio—a new feature in the larger platform—will let businesses automate their workflows without having to code. Chief Technology Officer Mikhail Shchelkonogov, during his presentation, showed how he could use it to automate report production, using the example of support case reports. After their engineering staff helps a customer with a technical issue, they must take all the case activities, analyze them, and report on things like what the problem was, what the root cause of that problem was, and how it was fixed, among other things. This is a complicated multi-step process. But Shchelkonogov, with the AI Studio, created a single button that directs the AI to gather all the information from the support case and then send it to the large language model to produce the report itself. He noted the AI even knew he spent 4 hours and 15 minutes working on that particular support case. 

He explained how he set up the button himself through the AI Prompt Editor that is part of the AI Studio. Effectively, the button activates a prompt he had already prepared which specified things such as the items he wanted to include in the closure notes, the format of the report itself, and additional information to be used to enrich the text (e.g. product descriptions from the Acumatica website.) He then tested the results, refined the prompt to his satisfaction and completed the automation. 

“Number one, I did not write a single line of code to do that. Number two, it was very fast. Number three, think of how many actions I automated. Now you can take it and go to any screen in Acumatica, think of the scenario you want to implement, and do it by yourself,” said Shchelkonogov. 

The AI Studio also provides data-driven insights in a secure environment. For example, during his presentation Doug Johnson, vice president of solution architecture, raised the example of an Alaskan company that makes scratch off lottery tickets. The insights feature combed through hundreds of thousands of records to find which of their salespeople were discounting too heavily, which were selling below margin and other performance statistics. They also used it to determine who was overdue with their bills (Johnson noted that billing can be challenging in Alaska due to mail delays, so standard patterns won’t work). They were able to find this information by entering a simple data query, which gathered the information and put it on a dashboard “so instead of 100,000 or a million records, you only have to look at 15.”

“Another thing here is the [AI determined] average days to pay. It varies wildly by customer. That is what AI really helps with, so they can focus on the right problem instead of focusing on people who just have mail issues at their place,” he said. 

Acumatica also announced several industry-specific solutions for the distribution, manufacturing, construction, retail and professional services industries. For professional services, Acumatica plans to implement a native ProjectManager integration for resource planning and project scheduling.

At this time, Acumatica hasn’t shared specific release dates for these updates.

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How Trump and Congress may pay for TCJA extension

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Financial advisors and their clients know that the expiring parts of the Tax Cuts and Jobs Act will likely remain in place, but they could be waiting until the end of the year on the details.

Regardless of their views of eight key policy questions outlined in the slideshow below and on President Donald Trump and his Republican party’s control of Congress and the White House, planners and other tax and wealth management professionals face the need to get ready for new potential rules. That’s why it’s important to look past the daily headlines emanating from Capitol Hill to the big themes.

Currently, the House and the Senate are tying each other up in the complicated process of agreeing to a budget resolution setting a target for revenue and spending that includes tax legislation and other priorities for this session of Congress, according to experts like Jonathan Traub, a managing principal and the leader of the Tax Policy Group at consulting and professional services firm Deloitte Tax. They must reach an understanding on their budget blueprint before moving on to legislation meeting those price figures. 

President Trump has expressed more support for the House’s plan to pass “one big, beautiful bill” covering taxes and immigration, but the Senate is lining up behind two pieces of legislation — which Trump has described as an acceptable option as well.

“I understand his perspective, which is, ‘I will weigh in on the policy, but that’s their ballfield. I’m not going to play on their turf,'” Traub said, noting the delays among Republicans seeking to find common ground on the budget resolution. “The longer that goes on, in my mind it ends up backing you into a two-bill strategy. At some point, if they’re working on parallel tracks that never meet, the president’s going to be frustrated by the lack of action.”

The tax policy dilemma that is converging on Trump and his party revolves around thorny math and politics that don’t pose many easy answers. The legislation will expand the deficit by several trillions of dollars and add to the country’s debt — even if its supporters wish to think that tariffs or corresponding economic gains will wipe away the cost completely. Simultaneously, other ideas such as cutting out tens of billions of dollars worth of tax enforcement programs signed into law by Trump’s predecessor, President Joe Biden, is “actually a revenue-loser as opposed to a revenue-raiser,” said Mary Burke Baker, a government affairs counselor and the leader of the Tax Policy practice of law firm K&L Gates.

As a former “keeper of the offset list” with the Senate Finance Committee, Burke Baker pointed out that this process is a very difficult one for any party on a major bill. 

“Some offset is going to affect somebody, and that makes it extremely challenging to come up with acceptable offsets that have any money attached to them that they can use to help pay for this bill,” she said.

It’s no wonder that some earlier forecasts before President Trump took office that the tax legislation would pass by May are now looking flimsy for a Congress with a very slim Republican majority in the House. By congressional standards, completing the tax legislation by Memorial Day would represent a very speedy process — almost unthinkably so.

“It will really involve all Republican lawmakers just following neatly in line with President Trump,” said Joe Hughes, a senior analyst for the nonprofit, nonpartisan Institute on Taxation and Economic Policy, which provides “data-driven recommendations to shape equitable and sustainable tax systems.” As much as they do support Trump, many of the Republican ranks aim to reduce the deficit spending in the tax bill, Hughes noted. 

“No matter how you slice it up, it will be a very costly bill and have enormous impact on the federal deficit and debt,” he added. 

Even as some in Congress show that they’re willing to pretend that extending the Trump tax law somehow costs zero dollars, that budget gimmick could sign them up for a rendezvous with so-called bond vigilantes who have economy-tanking high interest rates in their holsters. Altering the baseline of the federal budget with “funny math” by counting current tax laws as costing nothing “would make a lot of people mad,” said Ben Henry-Moreland, a former planner who’s a senior financial planning nerd with the Kitces.com blog.

“It all depends on what sort of will and political pressure there is to pass these tax cuts,” he said. “If there’s a will to do that, they’re going to find a way.”

Scroll down the slideshow below for eight key tax policy issues for financial advisors and tax professionals to consider in the extension of the Tax Cuts and Jobs Act of 2017. To read the other part of Financial Planning’s tax-season feature on the math and politics shaping clients’ plans for next year, see “Tax Cuts and Jobs Act expiration: A guide for financial advisors.” And click on the “tax” tag to see all of FP’s coverage of tax-related topics for advisors.

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Better Business Bureau warns of ‘Economic Impact Payment’ scam

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Even as the Internal Revenue Service warns against scammers impersonating the agency (among other rampant frauds), the Better Business Bureau is joining in with a warning of a specific text circulating to trick taxpayers into sharing personal information, claiming they’re eligible for a four-figure stimulus check.

“You are eligible to receive a $1,400 Economic Impact Payment,” reads one text received recently. “Please provide your accurate personal information. We will deposit the amount into your bank account or mail a paper check within 1 or 2 business days.”

“(Please reply with a ‘Y,’ then exit the text message,” the scam message concludes. “Open it again, click the link, or copy it into your Safari browser and open it.)”

“The real IRS has announced that automatic payments will be issued to eligible taxpayers who didn’t claim the Recovery Rebate Credit on their 2021 tax returns,” the BBB warns. “The message contains a fake link that mimics an official IRS website. Clicking it may lead to malware or a fraudulent form asking for personal or financial information.”

“The IRS does not contact taxpayers via text, email or social media, and they will never request information this way,” the BBB adds.

Investigation of the fake link showed what one recipient called a “homemade”-looking webpage with Cyrillic script in the upper right. 

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Scammers are ‘relentless’ this tax season: IRS

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Talk of probationary workers, layoffs and cutbacks may be new, but one annual constant continues this season: tax scams.

The Internal Revenue Service says that from email schemes to misleading tax credits, many of the most popular frauds are robust during the year but peak during filing season.

“Scammers are relentless, and they use the guise of tax season to try tricking taxpayers into falling into a variety of traps. These red flags can lead to everything from identity theft to being misled into claiming tax credits for which they’re not entitled,” said IRS communications senior adviser Terry Lemons in a statement.

Let’s look at the latest in relentless from the IRS’s annual Dirty Dozen.

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