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Art of Accounting: 15 ways of keeping calm as tax season ends

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Tax season has about three more weeks to go. This usually is the most stressful period of the year for accountants. My experience has taught me that stress breeds stress and calm instills calm. I’ve always tried for calm. Here are 15 things you can consider doing.

  1. Never appear to look or act stressed.
  2. Never yell.
  3. Never get angry. You can criticize bad performance but do it nicely and on point without expanding the scope beyond what was done poorly. And do it privately.
  4. Do not push people to rush. Rather, encourage your staff to work slowly and deliberately. And accurately.
  5. Create an atmosphere where everyone does what they say they will do and meets deadlines they agree to. Be nice but be persistent and do not let up or pass on any situations where they were negligent in this. If you ignore calling such a failure to their attention, then that is a decision to abandon that as a standard. 
  6. Make error reduction a priority. Reduced errors reduce stress.
  7. Do not shortcut a procedure. Some procedures you should insist on, regardless of the time of day, or day of the week, or availability of staff or other resources and full compliance with using checklists. Spend time double-checking something you weren’t fully clear about or to double-check your work, correcting your own errors no matter how easy or convenient it would be for the reviewer to make the correction. Skipping a procedure means that procedure would never again be followed.
  8. Return all calls, texts and emails as quickly as possible. If you cannot provide an answer, give a date and time when you can. And keep to that commitment.
  9. When tax data or requested information is received from a client, someone should let the client know it has been received. Otherwise, you can expect a call to find out if it was received.
  10. Call clients ASAP when you know there will be bad news about the return or the final result.
  11. If a mistake was made, let the client know ASAP and also provide a reason for the mistake and a solution about how it will be corrected.
  12. Stay on top of missing information with frequent calls to the client.
  13. Schedule the work better and coordinate the schedules of people who will be working on the same tax returns. 
  14. Prepare for all meetings, calls or interactions with a client. Besides being the right thing to do, it helps to avoid wasted time with rambling discussions and allows you to better guide or control the pace of the meeting.
  15. Be on time for all meetings and calls.

There are plenty more, but this is a good list to work off of. Keep cool and stay calm. Enjoy the rest of the tax season.

Do not hesitate to contact me at [email protected] with your practice management questions or about engagements you might not be able to perform.

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Accounting

Acting IRS commissioner reportedly replaced

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Gary Shapley, who was named only days ago as the acting commissioner of the Internal Revenue Service, is reportedly being replaced by Deputy Treasury Secretary Michael Faulkender amid a power struggle between Treasury Secretary Scott Bessent and Elon Musk.

The New York Times reported that Bessent was outraged that Shapley was named to head the IRS without his knowledge or approval and complained to President Trump about it. Shapley was installed as acting commissioner on Tuesday, only to be ousted on Friday. He first gained prominence as an IRS Criminal Investigation special agent and whistleblower who testified in 2023 before the House Oversight Committee that then-President Joe Biden’s son Hunter received preferential treatment during a tax-evasion investigation, and he and another special agent had been removed from the investigation after complaining to their supervisors in 2022. He was promoted last month to senior advisor to Bessent and made deputy chief of IRS Criminal Investigation. Shapley is expected to remain now as a senior official at IRS Criminal Investigation, according to the Wall Street Journal. The IRS and the Treasury Department press offices did not immediately respond to requests for comment.

Faulkender was confirmed last month as deputy secretary at the Treasury Department and formerly worked during the first Trump administration at the Treasury on the Paycheck Protection Program before leaving to teach finance at the University of Maryland.

Faulkender will be the fifth head of the IRS this year. Former IRS commissioner Danny Werfel departed in January, on Inauguration Day, after Trump announced in December he planned to name former Congressman Billy Long, R-Missouri, as the next IRS commissioner, even though Werfel’s term wasn’t scheduled to end until November 2027. The Senate has not yet scheduled a confirmation hearing for Long, amid questions from Senate Democrats about his work promoting the Employee Retention Credit and so-called “tribal tax credits.” The job of acting commissioner has since been filled by Douglas O’Donnell, who was deputy commissioner under Werfel. However, O’Donnell abruptly retired as the IRS came under pressure to lay off thousands of employees and share access to confidential taxpayer data. He was replaced by IRS chief operating officer Melanie Krause, who resigned last week after coming under similar pressure to provide taxpayer data to immigration authorities and employees of the Musk-led U.S. DOGE Service. 

Krause had planned to depart later this month under the deferred resignation program at the IRS, under which approximately 22,000 IRS employees have accepted the voluntary buyout offers. But Musk reportedly pushed to have Shapley installed on Tuesday, according to the Times, and he remained working in the commissioner’s office as recently as Friday morning. Meanwhile, plans are underway for further reductions in the IRS workforce of up to 40%, according to the Federal News Network, taking the IRS from approximately 102,000 employees at the beginning of the year to around 60,000 to 70,000 employees.

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Accounting

On the move: EY names San Antonio office MP

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Carr, Riggs & Ingram appoints CFO and chief legal officer; TSCPA hosts accounting bootcamp; and more news from across the profession.

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Accounting

Tech news: Certinia announces spring release

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Certinia announces spring release; Intuit acquires tech and experts from fintech Deserve; Paystand launches feature to navigate tariffs; and other accounting tech news and updates.

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