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I write about what I did that was successful. It is my way of giving back to the CPA profession that has been great for me. I grew, as did my firm, my staff, my clients and everyone associated with my partners and me. I take great pride in the growth I burgeon. Some of what I did might seem nutsy, but I had my sights set on building a business and that required leveraging my partners and myself. And that took an investment that sometimes seemed unconventional. Here are three stories of some things I did:
Story 1: I always felt that the best way of training someone was for them to correct their own errors, no matter what! I figured that if they did, they would never make that type of error again, and they would also try to reduce future errors to avoid any inconveniences caused by having to fix them.
One time when I had my NYC practice, it was tax season and I called a staff person around 3:00. I told him he had to come to the office that night to fix an error on a tax return he prepared. I told him I wanted to get it out that night, it was going to be delivered by a taxi that night, and he had to fix it before 8:00. He lived in Queens and went to a client in Long Island. That was like a “vacation day” since he could easily drive to the client and also be home for an early dinner, with no overtime that night. He was a little put out, but he knew he had to come back. He called me a few minutes afterward and asked if he could drive to the office rather than take the subway, would we pay the parking, and I said we would. Also, we paid overtime, so he would get paid for the time fixing the return, but not for the travel time. When he got into the office, I showed him the tax return where he had to fix the zip code which he had wrong. That was the only error and, if looks could kill, I would have been dead at that very moment. He said nothing, fixed it and left.
I told this story about a dozen years ago at a CPE program and that staff person was sitting in the front row. He called out that it was him and remembered how angry he was at me. He also said that “because of that, I never made a mistake on a name or address ever again.” He also now had his own very successful practice. I didn’t remember who it was, but he reminded me. Question: If the reviewer fixed the zip code, how many future similar errors do you think he would have made?
Story 2: The first book I wrote was titled Successful Tax Planning. It was for businesspeople and was very successful. I decided I wanted to publish a professional edition to be sold to accountants and hired a law school student to add citations and references. He seemed like a go-getter, having previously worked part-time on a political campaign. I wanted to set a serious tone with him and also show him this was thoughtful research work, even though we were CPAs and not attorneys. At that time the Tax Code added Section 465. I held up a paperback copy of the Code, opened it to Section 465 and pointed to the word “interest.” I told him I needed a definition of that word and that we would meet in three days to discuss what he came up with. He looked at me like I was crazy, but when we met, he told me he did not have a clue.
My purpose was to show him that nothing in taxes and tax planning was simple or obvious and to get him to understand that I needed him to be very thorough, disciplined and exact, that maybe he didn’t know everything and perhaps I would be able to teach him something.
This project was never completed, getting pushed aside by more urgent or important projects and possibly by my losing interest in becoming a “book publisher.” However, he migrated into tax preparation and planning and some review work. We offered him a permanent job when he graduated law school and he stayed a few years, leaving for a “better opportunity” and ending up in his own tax practice. He built a substantial practice with one of his sons, also an attorney, who is now running it while he is pleasantly clipping coupons on a Florida beach.
My first “exercise” was my investment to get him on board with “my way of doing things.” It worked, and he did great work for us for the time he was with us.
Story 3: Sometimes when you meet a job applicant, there is a spark that shines through, and you just know this is the right person for you. That happened with a young woman we were interviewing. We hired her and sometime during the first week she was working on a humongous aged accounts receivable schedule. She completed it very well, but there was an error of, if I remember correctly, 11 cents in its being balanced perfectly. This was in the early days of computerized spreadsheets. I told her I needed it balanced exactly. She spent a couple of days on it and eventually got it to balance. I explained to her that the 11 cents wasn’t a concern or material. In fact it was completely immaterial, but I wanted her to learn that whatever she worked on had to balance. All she was doing was taking some numbers from one place and reproducing them in another place and there was no reason for them not to match.
That was my investment to teach her to be careful, work deliberately and that speed was not more important than error-free work. She worked for us for 10 years until she left for a job in private accounting close to her home and her three children. She was single when she started working for us.
There are many more stories, but I particularly like these as I am still in touch with these three people. Each story was costly at the time, but that became an investment that paid great dividends. I recommend taking the long view with your practice and to not miss any opportunity to train a staff person properly. My partners and I practiced what we preached, and we had a very successful practice. These ideas are being continued by us through Withum.
Do not hesitate to contact me at [email protected] with your practice management questions or about engagements you might not be able to perform.
The Internal Revenue Service issued a notice Friday giving some breathing room to participants and advisors involved with micro-captive insurance companies.
In January, the IRS issued final regulations designating micro-captive transactions as “listed transactions” and “transactions of interest,” akin to tax shelters. The IRS had proposed the regulations in 2023 but needed to be careful to comply with the Administrative Procedure Act to allow for a comment period and hearing after a 2021 ruling by the Supreme Court in favor of a micro-captive company called CIC Services because the IRS hadn’t followed those procedures back in 2016 when designating micro-captives as transactions of interest. However, the micro-captive insurance industry has asked for more time to comply with the new reporting and disclosure requirements, and one group known as the 831(b) Institute announced earlier this week it had sent a letter to the IRS’s acting commissioner requesting an extension.
On Friday, the IRS issued Notice 2025-24, which provides relief from penalties under Section 6707A(a) and 6707(a) of the Tax Code for participants in and material advisors to micro-captive reportable transactions for disclosure statements required to be filed with the Office of Tax Shelter Analysis. However, the relief applies only if the required disclosure statements are filed with that office by July 31, 2025.
In the notice, the IRS acknowledged that stakeholders had raised concerns regarding the ability of micro-captive reportable transaction participants to comply in a timely way with their initial filing obligations with respect to “Later Identified Micro-captive Listed Transactions” and “Later Identified Microcaptive Transactions of Interest.”
In light of the potential challenges associated with preparing disclosure statements during tax season and in the interest of sound tax administration, the IRS said it would waive the penalties under Section 6707A(a) with respect to Later Identified Micro-captive Listed Transaction and Later Identified Microcaptive Transaction of Interest disclosure statements completed in accordance with Section 1.6011-4(d) and the instructions for Form 8886, Reportable Transaction Disclosure Statement, if the participant files the required disclosure statement with OTSA by July 31, 2025.
The relief is limited to Later Identified Micro-captive Listed Transactions and Later Identified Micro-captive Transactions of Interest. However, the notice does not provide relief from penalties under Section 6707A(a) for participants required to file a copy of their disclosure statements with OTSA at the same time the participant first files a disclosure statement by attaching it to the participant’s tax return.
Taxpayers who are concerned about meeting the due date for these disclosure statements can ask for an extension of the due date for their tax return to obtain additional time to file such disclosure statements. The disclosures required from participants in micro-captive listed transactions and transactions of interest on or after July 31, 2025, remain due as otherwise set forth in the regulations.
There’s also a waiver for the material advisor penalty for similar reasons. “In light of potential challenges associated with preparing disclosure statements during tax return filing season and in the interest of sound tax administration, the IRS will waive penalties under section 6707(a) with 5 respect to Later Identified Micro-captive Listed Transaction and Later Identified Microcaptive Transaction of Interest disclosure statements completed in accordance with § 301.6111-3(d) and the instructions to Form 8918, Material Advisor Disclosure Statement, if the material advisor files the required disclosure statement with OTSA by July 31, 2025,” said the notice. “Disclosures required from material advisors with respect to Micro-captive Listed Transactions and Micro-captive Transactions of Interest on or after July 31, 2025, remain due as otherwise set forth in § 301.6111-3(e). This notice does not modify any list maintenance and furnishment obligations of material advisors as set forth in section 6112 and § 301.6112-1. “
In my work with accounting firms, I’ve lost count of how many times I’ve heard partners say some version of: “We’re paying top dollar. Why are people still leaving?” One conversation particularly sticks with me — a managing partner genuinely baffled by rising turnover despite offering excellent compensation packages.
What I often discover isn’t surprising: Many firms have mastered technical excellence and client service while leadership runs on autopilot. They focus almost exclusively on metrics and deadlines, forgetting the human element. No wonder talented professionals walk out the door seeking workplaces where they’re valued for more than just their billable hours.
Traditional accounting leadership has often prioritized technical excellence and client service at the expense of human connection. We’ve built cultures where being constantly available somehow equals commitment, boundaries are treated as limitations rather than assets, and professional development means technical improvement instead of leadership growth.
Technology has both connected and disconnected us. I’ve worked with firms where team members haven’t had a meaningful conversation with their managers in months despite being on Zoom calls together every day. This disconnect leads to declining engagement and stalled innovation, and makes retaining talented professionals increasingly difficult.
Connected leadership isn’t complicated — it’s about creating real relationships through intentional practices that build trust. It’s the opposite of the “manage by spreadsheet” approach that’s all too common in our profession.
I love thinking about connected leadership like conducting an orchestra. Great conductors don’t just keep time — they understand what makes each musician unique, create space for individual expression within the group, and know when certain sections should shine while others provide support. Most importantly, they get that beautiful music comes from relationships, not just technical precision.
This approach sits at the heart of what I teach through The B³ Method — Business + Balance = Bliss. When leaders create environments where team members feel genuinely seen and valued, magic happens — both in personal fulfillment and on the bottom line.
Alenavlad – stock.adobe.com
The business case for connection
Before dismissing this as too “soft” for our numbers-driven profession, consider the data. According to Gallup’s 2024 State of the Global Workplace report, low employee engagement costs the global economy $8.9 trillion annually — an extraordinary sum that affects businesses of all sizes.
Organizations with high engagement see 21% higher profitability and significantly lower turnover. What accounting leaders really need to understand is that managers account for 70% of the variance in team engagement. When managers themselves are engaged, employees are twice as likely to be engaged too. These positive shifts translate to better retention, stronger client relationships and improved profitability.
Beyond retention, connected leadership directly impacts client relationships and innovation. When team members feel psychologically safe, they’re more likely to raise concerns, suggest improvements, and deliver exceptional client service.
Becoming a connected leader
You don’t need to overhaul your entire firm to start seeing results. Try these practical approaches:
Take a beat. Before jumping into solutions or directives, pause to really listen. Some of my most successful clients start meetings with “connection before content” — spending just a few minutes establishing human connection before diving into the agenda. I recently had an attendee of my Connected Leadership workshop tell me: “Taking just two minutes to meditate can remarkably reset the nervous system, providing a quick and effective way to find calm and focus during a busy workday.”
Create boundary rituals. Work-life harmony isn’t about perfect balance — it’s about intentional integration. Help your team establish clear boundaries that actually enhance client service, like “no-meeting Fridays” or dedicated deep work blocks. One partner told me their key takeaway was “to take care of myself to be better in all aspects of life!”
Measure what matters. Beyond billable hours and realization rates, assess team connections through regular check-ins focused on engagement and belonging. Another workshop participant noted that, as a leader, they must take “100% responsibility for my own actions and outcomes.” What gets measured gets managed — so measure the human element, too.
Get comfortable with vulnerability. Share appropriate challenges and lessons learned, showing that vulnerability is a strength. Poignant feedback from my last workshop stated: “For the managing partners and leaders of the organization to put out there for us their vulnerabilities, past struggles, and pain is a testament to their humanity and endurance, and that is a powerful takeaway.”
The future of accounting leadership
Implementing connected leadership will likely face resistance, particularly in traditional accounting environments. This approach can initially be misperceived as “soft” or less important than technical skills. However, the firms that successfully navigate this transition recognize that connected leadership isn’t separate from business success — it’s foundational to it.
When faced with resistance, start small with measurable experiments. Document outcomes, adjust approaches and gradually expand successful practices. Focus on the business case rather than just the human case, though both are equally important.
As our profession navigates unprecedented talent challenges, we need to evolve how we lead. The firms that will thrive won’t just be those with the best technical expertise — they’ll be the ones where leaders prioritize connection alongside excellence.
I challenge you: Are you leading in a way that creates meaningful relationships, or are you perpetuating a culture where people feel like just another billable resource? Your answer might determine whether your firm struggles to keep talent or becomes a magnet for professionals seeking both success and fulfillment.
In an orchestra, the most powerful moments often come not from individual instruments playing louder, but from all sections playing in harmony. The same is true for our teams.
Ohio’s new law providing an alternative path to a CPA license has taken effect after 90 days and the Ohio Society of CPAs is pointing out another provision of the law, enabling out-of-state CPAs to practice in the Buckeye State.
Ohio Governor Mike DeWine signed House Bill 238 in January, enabling qualified CPAs from other states to work in Ohio, The OSCPA noted that other states are working to adopt similar language to Ohio.
“Automatic interstate mobility essentially works like a driver’s license,” said OSCPA president and CEO Laura Hay in a statement Thursday. “You can drive through our state without an Ohio license, but you still must follow our laws and if you don’t, you’re penalized. The same applies here – a licensed CPA in good standing can now practice here but must adhere to our strict professional standards.”
Four other states — Alabama, Nebraska, North Carolina and Nevada — currently function under this model. That means a CPA with a certificate in good standing issued by any other state is recognized and allowed practice privileges in those four states as well as Ohio. A number of states like Ohio are also taking steps to provide alternative pathways to CPA licensure aside from the traditional 150 credit hours. In addition, approximately half of all jurisdictions have indicated they are shifting to automatic mobility to ensure that CPAs from all states will have practice privileges and be under the jurisdiction of the state’s board of accountancy.
“The realities of globalization and virtualization place greater importance on the individual’s qualifications, rather than their place of licensure,” Hay stated. “And the more states we have that accept this model, the more successful we will all be in addressing the national CPA shortage.”
State CPA societies as well as the American Institute of CPAs and the National Association of State Boards of Accountancy have been working on ways to make the CPA license more accessible to expand the pipeline of young accountants coming into the profession and relieve the shortage.