Macy’s Inc. said it would delay its third-quarter earnings release after an investigation revealed an employee hid more than $100 million of expenses.
An employee “intentionally” made erroneous accounting accrual entries to hide about $132 million to $154 million of cumulative delivery expenses stretching over multiple years, the company said Monday.
The worker, who was responsible for small package delivery expense accounting, is no longer employed with the company.
The retailer said it identified an issue with its delivery expenses while it was preparing its quarterly financial statements, prompting the initiation of an independent investigation. The probe revealed a single employee hid the expenses from the fourth quarter of 2021 through the fiscal quarter ended Nov. 2, 2024.
Macy’s shares fell 4% in Monday trading in New York. The stock had lost 19% this year through Friday’s close as Wall Street remains skeptical of Spring’s plan to close poorly performing stores and boost sales at its top locations.
The company said there’s “no indication” the erroneous accounting accrual entries had any impact on the company’s cash management activities or vendor payments.
Macy’s was slated to release its earnings report and hold a call with analysts on Tuesday. It said it will issue the release, as well as its fourth quarter and full-year outlooks, by Dec. 11.
Sales drop
Comparable sales at the retailer’s owned and licensed stores during the third quarter dropped 1.3%, according to preliminary results, slightly better than analyst expectations. The picture was rosier at Bloomingdales, where third-quarter comparable sales rose 3.2%, and at Bluemercury, which showed a 3.3% increase on an owned basis. Chief Executive Tony Spring, who took over in February, said November comparable sales are “trending ahead” of third-quarter levels across its various brands.
Third-quarter sales fell 2.4% to $4.74 billion, below Wall Street estimates.
“While we work diligently to complete the investigation as soon as practicable and ensure this matter is handled appropriately, our colleagues across the company are focused on serving our customers and executing our strategy for a successful holiday season,” Spring said.
As the largest department-store chain in the U.S. by revenue, Macy’s often serves as a barometer of mass-market consumer spending during the all-important holiday season. A delay of earnings until after the annual Black Friday shopping extravaganza may provide investors with a deeper look into holiday spending trends.
While the accounting issue and the delay in earnings isn’t good, “the scope of the issue doesn’t seem terribly alarming,” a Vital Knowledge note said.
Still, the incident — and the fact that the accounting errors go back to 2021 — “raises the question as to the competence of the company’s auditors,” wrote Neil Saunders, managing director at GlobalData.
“Such things create more nervousness for investors who are already concerned about the company’s performance,” he added.
California Governor Gavin Newsom is promising to step in with a state electric-car tax credit if President-elect Donald Trump repeals a federal subsidy after he takes office next year.
Newsom, a prominent Democrat and frequent critic of Republican politics, said in a statement Monday that he will propose rebooting a program California phased out in 2023 to provide EV buyers relief in lieu of a $7,500 tax credit targeted by Trump.
Trump has long criticized the Biden administration’s efforts to subsidize electric vehicles in a bid to boost adoption of cleaner cars. His transition team is now looking to slash fuel-efficiency requirements for new cars and light trucks as part of plans to unwind Biden policies the president-elect has blasted as an “EV mandate,” Bloomberg News reported last week.
California clashed with Trump frequently on auto emission regulations during the incoming president’s first term, and the state’s leaders have made clear they are now girding for another fight. Newsom already has sought to shield the state’s policies on issues including reproductive rights, climate and immigration from potential threats under a Trump administration.
California, as well as states including Oregon and Colorado, currently are exempt from rules that preempt them from enacting their own emissions standards for new vehicles.More than a dozen states representing more than a third of the U.S. auto market now have formally opted to follow California’s rules.
Trump in his first term targeted California’s right to set tougher gas mileage rules than the federal government. He is expected to make another attempt to roll back the California carve out under the 1970 Clean Air Act after taking office in January.
Grant Thornton laid off around 150 staff in the U.S., or about 1.5% of its roughly 9,700 employees there, the Wall Street Journal reported, citing people familiar with the matter.
The layoffs span the accounting firm’s advisory, tax and audit businesses, the report said. They’re aimed at “meeting market demand and reallocating capacity from where growth has slowed,” Mark Margulies, national managing principal for U.S. tax services, said in a memo cited by the newspaper.
Grant Thornton said in a statement to the Wall Street Journal that the firm has “made targeted staffing decisions to best meet the needs of the clients, markets and industries it serves.”
Bloomberg News reported in May that Grant Thornton would reduce its U.S. workforce by almost 4%, cutting 350 jobs across all its major service lines.
Grant Thornton’s U.S. entity sold a majority stake in May to a group led by private-equity firm New Mountain Capital. Cinven, also a private equity firm, announced on Nov. 21 that it would acquire a majority share in Grant Thornton U.K.
Enjoy complimentary access to top ideas and insights — selected by our editors.
I must have seen more than a thousand Chinese takeout menus. I always look at them, although I pretty much always order the same thing. Last week I noticed something that I have never seen before — a suggestion section for what to order. There were five suggestions. They all looked good and were slightly upscale. That got me thinking about whether CPAs should offer suggested services, and if not, why don’t they?
I did not order any of the suggestions on the menu as my mind was made up about what I was going to order, but the suggestions planted a seed in my mind. I suspect I will order one of them in the near future.
I liked the idea and, while I’ve never directly presented suggestions as such to a client, I have offered suggestions in the form of a listing of services that were not included in my fixed-price engagements. One example of such wording is: “Not included are services in connection with reviewing your accounting system and its controls that would offer a higher degree of protection against employee theft or embezzlement. This would be a special single purpose engagement at prices and timing to be decided upon along with a catalogue of benefits and value to be conferred upon you.”
This rarely resulted in added engagements. Perhaps a better way of presenting this, using the Chinese menu idea, would have been:
Suggestions of additional high-value single purpose services (prices fixed and guaranteed for one year):
Analysis and review of your accounting system and its controls that would offer a higher degree of protection against employee errors, theft or embezzlement: $7,200
This suggestion also provides a fixed price and a deadline for the client to engage you for this service. i.e., one year. At the point of offering this service, you should have a pretty good idea of what would be involved, how it would be staffed and the time it would take. Even if you are too low, you will still receive the added revenue, help your client with a service they need and can benefit from, open the door to further services at a later date and establish a stronger relationship with that client.
Further, if you did not offer a fixed fee, the client might have trepidation at the cost and would be hesitant to ask what it might be or for an estimate or range. In my experience, any estimate on a time-based project becomes a “fixed” fee, plus or minus 10% or 15%, so why not just quote a fixed fee? If you feel you are not able to reasonably estimate a fee for this service, then perhaps you are in the wrong business.
Here are some other suggestions of added engagements:
Special services in connection with a surprise bank reconciliation and a review of the client-prepared bank reconciliations during the previous year, including a reconciliation of any differences in the cash balance the client is working off of compared to the most recent month-end reconciled bank balance. The internal bank reconciliation procedures, and their thoroughness and timeliness, will be reviewed and changes will be suggested if we believe that is necessary. Price: $8,000.
An informal valuation of your business will be performed to determine an estimated value of your business, identification of value drivers, how a buyer would value your business, how our valuation could be used as a benchmark to measure growth in the form of value creation, and how this value would interface with your personal financial plan and estate plan. Price with a written valuation and template to measure future changes in value: $12,500. Price with the template but without the written valuation: $8,500.
An analysis of your eventual estate liquidity and cash flow based upon your present and projected individual financial statement, your estimate of the current value of your business, your estimate of your cash flow needs in retirement, a review of your will and any trust documents, designations of beneficiary forms and life insurance: Price $9,500.
The above are examples of added high-value services that could confer substantial benefit along with the client having a heightened feeling of financial security, comfort and empowerment. All prices mentioned are illustrative and would be based on the client’s situation. A client with a business with sales of $3 million would have a much lower price for a valuation than a business grossing $30 million a year. Likewise, a client with $3 million net worth would have a much less complicated financial and potential estate situation than a client with $30 million net worth along with multiple trusts, real estate and business investments.
My motive with this column is to pique your interest and imagination about what your clients might need. Examine your clients’ situations, their pain points, and expressed and unmentioned concerns, find ways to help them, and then prepare a listing of three or four suggested services that would allay their fears and concerns.
If my local Chinese restaurant could do it, then you and I should also be able to do it for our clients. Do not wait for the client to ask about added services. Suggest them now!
Do not hesitate to contact me at [email protected] with your practice management questions or about engagements you might not be able to perform.