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Macy’s shares fall after profit hit by accounting error

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Macy’s Inc. trimmed its profit outlook after concluding its investigation into an employee plot to hide millions of dollars in expenses.

The misstatement of delivery expenses, which Macy’s has said was linked to a former employee who intentionally hid costs, will have a full-year impact of $79 million on gross margin and adjusted earnings per share, according to a statement on Wednesday. Most of the impact will be recorded in the fourth quarter. 

As a result, Macy’s reduced its earnings outlook to $2.25 to $2.50 per share from a previous range from August that topped out at $2.90. It also lowered its projected gross margin rate. 

Macy’s shares fell 8.2% in premarket trading in New York. Through Tuesday, the stock had fallen 17% this year.

Macy’s said the investigation concluded that there was “no material impact or restatements” to its previously filed financial statements. The company reiterated that the probe didn’t uncover evidence of missing cash or unpaid vendors and instead points to accounting errors by a former employee who hid approximately $151 million in delivery expenses from the fourth quarter of 2021 through the third quarter of this year. The company said it will publish revised financial information for those fiscal years on Wednesday.ported.

“We’ve concluded our investigation and are strengthening our existing controls and implementing additional changes designed to prevent this from happening again,” Chief Executive Officer Tony Spring said in a statement. 

During the past several years, Macy’s has focused on reducing its delivery expenses and other costs to increase profitability. The company’s chief financial officer mentioned delivery expenses in all but one of the 16 quarterly earnings calls that he’s participated in since joining the retailer in 2020.

Investigators were told by the employee that, initially, a mistake was made in accounting for delivery expenses, according to a person familiar with the investigation who asked not to be named disclosing information that hasn’t been made public. After that initial mistake, the employee intentionally made erroneous accounting entries to hide the mistake, the person added. The employee no longer works at Macy’s, the retailer has said. 

Macy’s said in a regulatory filing published on Wednesday that it found “material weakness” in its internal controls over manual journal entries of delivery expenses and other non-merchandise expenses. The company added that the former employee also falsified underlying documentation.

The department-store operator said it has begun to implement changes to improve its internal controls including by “re-evaluating the risk of employee circumvention of controls.” 

Macy’s also raised its outlook for full year sales. It now sees net sales in a range of $22.3 billion to $22.5 billion, up from the prior view of $22.1 billion to $22.4 billion. Same-store sales at owned and licensed locations are expected to be flat to down 1% versus the previous year. The company previously expected that measure to decline as much as 2%. 

The department-store operator delayed the reporting of its full third-quarter earnings last month when it revealed the accounting problem and instead released preliminary numbers. 

Activist pressure

Macy’s is under pressure from Barington Capital Group and Thor Equities LLC, who are urging the company to form a separate real estate unit while cutting its capital expenditures. They’re also calling on Macy’s to consider spinning off its higher-end Bloomingdale’s and Bluemercury chains. 

Barington and Thor want seats on Macy’s board and would encourage the retailer to create an internal subsidiary for its real estate that would include all of the company’s owned and leased properties, including its stores and distribution centers. Macy’s would then pay rent to the subsidiary.

Barington owned 650,000 Macy’s shares, or a 0.2% stake, according to a Sept. 30 regulatory filing. That was an increase from the 100,000 Macy’s shares it owned as of June. 

Macy’s has said it will maintain its current strategy, which focuses on improving results at the company’s most-profitable locations.

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Accounting

Business Transaction Recording For Financial Success

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Business Transaction Recording For Financial Success

In the world of financial management, accurate transaction recording is much more than a routine task—it is the foundation of fiscal integrity, operational transparency, and informed decision-making. By maintaining meticulous records, businesses ensure their financial ecosystem remains robust and reliable. This article explores the essential practices for precise transaction recording and its critical role in driving business success.

The Importance of Detailed Transaction Recording
At the heart of accurate financial management is detailed transaction recording. Each transaction must include not only the monetary amount but also its nature, the parties involved, and the exact date and time. This level of detail creates a comprehensive audit trail that supports financial analysis, regulatory compliance, and future decision-making. Proper documentation also ensures that stakeholders have a clear and trustworthy view of an organization’s financial health.

Establishing a Robust Chart of Accounts
A well-organized chart of accounts is fundamental to accurate transaction recording. This structured framework categorizes financial activities into meaningful groups, enabling businesses to track income, expenses, assets, and liabilities consistently. Regularly reviewing and updating the chart of accounts ensures it stays relevant as the business evolves, allowing for meaningful comparisons and trend analysis over time.

Leveraging Modern Accounting Software
Advanced accounting software has revolutionized how businesses handle transaction recording. These tools automate repetitive tasks like data entry, synchronize transactions in real-time with bank feeds, and perform validation checks to minimize errors. Features such as cloud integration and customizable reports make these platforms invaluable for maintaining accurate, accessible, and up-to-date financial records.

The Power of Double-Entry Bookkeeping
Double-entry bookkeeping remains a cornerstone of precise transaction management. By ensuring every transaction affects at least two accounts, this system inherently checks for errors and maintains balance within the financial records. For example, recording both a debit and a credit ensures that discrepancies are caught early, providing a reliable framework for accurate reporting.

The Role of Timely Documentation
Prompt transaction recording is another critical factor in financial accuracy. Delays in documentation can lead to missing or incorrect entries, which may skew financial reports and complicate decision-making. A culture that prioritizes timely and accurate record-keeping ensures that a company always has real-time insights into its financial position, helping it adapt to changing conditions quickly.

Regular Reconciliation for Financial Integrity
Periodic reconciliations act as a vital checkpoint in transaction recording. Whether conducted daily, weekly, or monthly, these reviews compare recorded transactions with external records, such as bank statements, to identify discrepancies. Early detection of errors ensures that records remain accurate and that the company’s financial statements are trustworthy.

Conclusion
Mastering the art of accurate transaction recording is far more than a compliance requirement—it is a strategic necessity. By implementing detailed recording practices, leveraging advanced technology, and adhering to time-tested principles like double-entry bookkeeping, businesses can ensure financial transparency and operational efficiency. For finance professionals and business leaders, precise transaction recording is the bedrock of informed decision-making, stakeholder confidence, and long-term success.

With these strategies, businesses can build a reliable financial foundation that supports growth, resilience, and the ability to navigate an ever-changing economic landscape.

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Accounting

IRS to test faster dispute resolution

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Easing restrictions, sharpening personal attention and clarifying denials are among the aims of three pilot programs at the Internal Revenue Service that will test changes to existing alternative dispute resolution programs. 

The programs focus on “fast track settlement,” which allows IRS Appeals to mediate disputes between a taxpayer and the IRS while the case is still within the jurisdiction of the examination function, and post-appeals mediation, in which a mediator is introduced to help foster a settlement between Appeals and the taxpayer.

The IRS has been revitalizing existing ADR programs as part of transformation efforts of the agency’s new strategic plan, said Elizabeth Askey, chief of the IRS Independent Office of Appeals.

IRS headquarters in Washington, D.C.

“By increasing awareness, changing and revitalizing existing programs and piloting new approaches, we hope to make our ADR programs, such as fast-track settlement and post-appeals mediation, more attractive and accessible for all eligible parties,” said Michael Baillif, director of Appeals’ ADR Program Management Office. 

Among other improvements, the pilots: 

  • Align the Large Business and International, Small Business and Self-Employed and Tax Exempt and Government Entities divisions in offering FTS issue by issue. Previously, if a taxpayer had one issue ineligible for FTS, the entire case was ineligible. 
  • Provide that requests to participate in FTS and PAM will not be denied without the approval of a first-line executive. 
  • Clarify that taxpayers receive an explanation when requests for FTS or PAM are denied.

Another pilot, Last Chance FTS, is a limited scope SB/SE pilot in which Appeals will call taxpayers or their representatives after a protest is filed in response to a 30-day or equivalent letter to inform taxpayers about the potential application of FTS. This pilot will not impact eligibility for FTS but will simply test the awareness of taxpayers regarding the availability of FTS. 

A final pilot removes the limitation that participation in FTS would preclude eligibility for PAM. 

The traditional appeals process remains available for all taxpayers. 

Inquiries can be addressed to the ADR Program Management Office at [email protected].

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Accounting

IRS revises guidance on residential clean energy credits

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The Internal Revenue Service has updated and added new guidance for taxpayers claiming the Energy Efficient Home Improvement Credit and the Residential Clean Energy Property Credit.

The updated Fact Sheet 2025-01 includes a set of frequently asked questions and answers, superseding the fact sheet from last April. The IRS noted that the updates include substantial changes.

New sections have been added on how long a taxpayer has to claim the tax credits, guidance for condominium and co-op owners, whether taxpayers who did not previously claim the credit can file an amended return to claim it, and a series of questions on qualified manufacturers and product identification numbers. Other material has been added on how to claim the credits, what kind of records a taxpayer has to keep for claiming the credit, and for how long, and whether taxpayers can include financing costs such as interest payments in determining the amount of the credit.

The IRS states that “financing costs such as interest, as well as other miscellaneous costs such as origination fees and the cost of an extended warranty, are not eligible expenditures for purposes of the credit.” 

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