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Tax season is a prime time for scams. Here’s how to protect yourself

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Scammers are always looking at ways to separate you from your money and they are using the tax season to try and trick taxpayers into falling for various fraud schemes.

With millions of Americans sharing personal and financial information, tax season is a prime time for scammers to steal not just your refund but also your identity, experts say.

“Anybody can be a victim,” said Jennifer Hessing, who works as a fraud analytics director at Wells Fargo.

Hessing said she experienced having someone file a tax return in her name with stolen personal information. The Internal Revenue Service caught the fraudulent filing, and Hessing now has established an identity protection PIN with the IRS

Set up an identity protection PIN

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Here’s a look at more stories on how to manage, grow and protect your money for the years ahead.

Underscoring the growing sophistication of scams targeting taxpayers, Americans lost $9.1 billion in fraud from tax and financial crimes in 2024, according to the IRS.

“It’s not a fringe issue anymore, said Steve Grobman, chief technology officer at McAfee, a cybersecurity company. Nearly one in four Americans, 23%, have been impacted by a tax scam at some point, according to a recent McAfee survey.

Ignore unexpected tax emails, texts

One of the easiest ways to avoid getting scammed is to ignore urgent-looking text or email messages that claim to be from the government or a tax preparation service, experts say.

Fraudsters often use urgency and fear tactics in their messages to manipulate victims into acting quickly without verifying the source’s legitimacy, aiming to steal sensitive information or install malware, experts explain.

The IRS says it doesn’t initiate contact via text or email regarding tax payments or refunds. If you receive an unexpected message about a tax issue, don’t react impulsively, experts say. Don’t click on any links in the message. Instead, verify its source directly through the IRS website or your trusted tax professional.

“The IRS won’t be calling you, demanding instant payment,” Hessing said, or threatening “that you will get deported or jailed if you don’t pay your bill right now.”

Don’t pay your tax bill with crypto

Meanwhile, scammers are studying demographics for cryptocurrency schemes. Men are more often targets of crypto tax scams, according to McAfee.

“They [scammers] are creating narratives that sound plausible, such as, if you pay your taxes with cryptocurrency, you can extend the deadline or have a discount,” Grobman said. (Neither claim is correct. Plus, the IRS does not allow you to pay your federal tax bill with crypto, although some states will allow it.)

Unlike credit cards and bank transactions, there’s a lack of safeguards to paying with digital currency. The IRS treats crypto as property for tax purposes and does not accept it as payment.

“If you pay somebody with cryptocurrency more often than not, the money is gone,” Grobman said.

Improve your ‘cyber hygiene’ 

To help protect your personal data, experts encourage taxpayers to use strong, unique passwords for each account and enable two-factor authentication where possible. Also, never re-use passwords for online accounts and never share passwords with anyone.

Reach out to your financial institutions to find out what security measures are available.

“Asking to understand how you can better lock down your digital life is great cyber hygiene for folks that are in an unfortunate position to have been involved in a scam,” Grobman said.

What to do if you’ve been scammed

If you think you’ve been scammed, had your information stolen or suspect someone is committing tax fraud, report it to government authorities. The IRS says if your Social Security number or individual tax identification number was stolen, immediately report it to the Federal Trade Commission at IdentityTheft.gov, and to the IRS.

If you’ve been scammed and someone used your information to file a tax return, get a copy of the return and submit an Identity Theft Affidavit form online or mail it to the IRS.

If your tax preparer filed a fraudulent return, submit a mail Return Preparer Complaint form to inform the IRS.

You can also find information on scams that target veterans, service members and their families or caregivers at VSAFE.

SIGN UP: Money 101 is an 8-week learning course on financial freedom, delivered weekly to your inbox. Sign up here. It is also available in Spanish.

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Personal Finance

Delinquent student loans are key factor in average credit score drop

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What's a credit score?

Consumer debt is rising, and now credit scores have declined.

The national average FICO credit score dropped to 715 from 717, according to a recent report from FICO, developer of one of the scores most widely used by lenders. FICO scores range between 300 and 850.

Amid high interest rates and rising debt loads, the share of consumers who fell behind on their payments jumped over the past year, FICO found. Also, the resumption of federal student loan delinquency reporting on consumers’ credit was a significant contributing factor, the report said.

“Those are now being reported for the first time since March 2020,” said Tommy Lee, senior director of scores and predictive analytics at FICO. “This is really driving the increase in severe delinquencies.”

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The effects of student loan delinquency reporting

The Federal Reserve Bank of New York cautioned in a March report that student loan borrowers who are late on their payments would experience “significant drops” in their credit scores.

Initially, those borrowers benefitted from the pandemic-era forbearance on federal student loans, which marked all delinquent loans as current. Median credit scores for student loan borrowers increased by 11 points between the end of 2019 to the end of 2020, the Fed researchers found. However, that relief period officially ended on Sept. 30, 2024.

NY Fed: 9 million student loan borrowers face significant drops in credit score

“We expect to see more than nine million student loan borrowers face substantial declines in credit standing over the first quarter of 2025,” the Fed researchers wrote in the blog post last month.

“Although some of these borrowers may be able to cure their delinquencies,” the Fed researchers said, “the damage to their credit standing will have already been done and will remain on their credit reports for seven years.”

Lower credit scores could result in reduced credit limits, higher interest rates for new loans and overall lower credit access, the researchers also said.

During the 2007-2010 housing crisis, average nationwide credit scores fell to 686 due to a surge in foreclosures. They subsequently ticked higher until the Covid-19 pandemic, when government stimulus programs and a spike in household saving helped boost scores to a historic high of 718 in 2023.

However, last year, FICO scores notched their first decline in over a decade, dropping to 717 in 2024, when rising credit card balances and an uptick in missed payments started to take a toll.

This year, scores fell even further as severe delinquencies, or 90-day past-due missed payments, surpassed pre-pandemic levels for the first time.

The consequences of a lower credit score

In general, the higher your credit score, the better off you are when it comes to getting a loan. Lenders are more likely to approve you for loans when you have a higher credit score, or offer you a better rate. Alternatively, borrowers with lower scores are typically charged more in interest, if they are approved for a loan at all.

In fact, increasing your credit score to very good (740 to 799) from fair (580 to 669) could save you more than $39,000 over the lifetime of your balances, a recent analysis by LendingTree found — with the largest impact from lower mortgage costs, followed by preferred rates on credit cards, auto loans and personal loans.

Some of the best ways to improve your credit score come down to paying your bills on time every month and keeping your utilization rate, or the ratio of debt to total credit, below 30% to limit the effect that high balances can have, FICO’s Lee said.

A good score generally is above 670, a very good score is over 740 and anything above 800 is considered exceptional.

An average score of 715 by FICO measurements means most lenders will consider your creditworthiness “good” and are more likely to extend lower rates.

“There are still many consumers that are managing their payments very well,” Lee said. “On the other hand, the decline [in average credit scores] does indicate there are some consumers being impacted by the current economy.”

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Personal Finance

This homeowner cut her heating bill in half — and got a $1,200 tax credit

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Megan Moritz bought her dream house in 2019.

However, the 1,400-square-foot home, in the Arlington Heights suburb northwest of Chicago, was built in the 1930s and lacked insulation — leading to heating bills that were “very high,” said Moritz, 48.

The first-time homeowner opted to pay about $5,700 for a series of projects last year to make her home more energy-efficient. She added insulation to the walls, and sealed gaps in ductwork connected to her furnace to prevent air leaks.

Moritz shaved her gas heating bill by half or more during the winter months, and her home is now “delightfully toasty,” she said. She slashed her bill to $102 in December 2024 from $311 two years earlier, records show. In January 2025, her bill was $116, down from $288 in 2023.

Moritz also received a $1,200 federal tax break when she filed her tax return this year, according to records reviewed by CNBC. She’s among millions of homeowners who claim a tax credit each year for retrofits tied to energy efficiency.

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“The biggest perk to me, honestly, was not freezing my butt off,” said Moritz, who works for a global professional association. “Then it was the monthly bill going down as much as it did.”

“The tax credit was a nice little perk, the cherry on top,” she said.

The tax break, however, may not be available for much longer.

Republicans have signaled an intent to put the tax break and other consumer financial incentives linked to the Inflation Reduction Act on the chopping block to raise money for a multi-trillion-dollar package of tax cuts being negotiated on Capitol Hill.

What is the tax break?

The tax break — the energy efficient home improvement credit, also known as the 25C credit — is worth up to 30% of the cost of a qualifying project.

Taxpayers can claim up to $3,200 per year on their tax returns, with the overall dollar amount tied to specific projects.

They can get up to $2,000 for installing a heat pump, heat pump water heater or biomass stove/boiler, and another $1,200 for other additions like efficient air conditioners, efficient windows and doors, insulation and air sealing.

About 2.3 million taxpayers claimed the credit on their 2023 tax returns, according to Internal Revenue Service data.

The average family claimed about $880, according to the Treasury Department.

‘A much harder decision’

A thermal scan of Megan Moritz’s Chicago area home shows areas of energy inefficiency.

ARC Insulation

Blair Kennedy, a homeowner in Severna Park, Maryland, plans to claim a credit when he files his tax return next year.

Kennedy, 38, had fiberglass insulation installed in his attic and air-sealed his 3,700-square-foot home in March, a project that cost just over $6,000 after state and local rebates.

A federal tax break would reduce his net cost to about $5,000, Kennedy expects.

“I think it would’ve been a much harder decision to do it” without tax credits, said Kennedy, a real estate agent.

The tax break has been available on-and-off since Congress passed the Federal Energy Tax Act of 1978, according to a paper by Severin Borenstein and Lucas Davis, economists at the Haas Energy Institute at the University of California, Berkeley.

What the IRS layoffs mean for your taxes this tax season

The original rationale for the credit was to boost U.S. energy security following energy crises in the 1970s, they wrote.

Today, the main goal of the tax break is to mitigate climate change, Davis said in an interview.

Making homes more energy-efficient helps reduce their planet-warming greenhouse gas emissions. Residential energy use accounts for about 20% of U.S. greenhouse gas emissions, according to researchers in the School for Environment and Sustainability at the University of Michigan.

The Inflation Reduction Act — a historic law to combat climate change, signed by former President Joe Biden in 2022 — extended the tax break through 2032 and made it more generous. Biden-era Treasury officials said the tax break was more popular than expected.

“A lot of these clean-energy technologies have significant benefits, but they can tend to cost a bit more than the alternative,” Davis said. “This [tax] credit offers an incentive to spend a little bit more for a capital investment that will yield climate benefits.”

Households can only claim the tax credit if they have an annual tax liability, since the credit is nonrefundable. Most of the benefits accrue to higher-income households, which are more likely to have a tax liability, Davis said.

Risk of disappearance

The IRA also included many other consumer tax breaks and financial incentives tied to electric vehicles, rooftop solar panels and energy efficiency.

Republicans in Congress may claw back funding as part of a forthcoming tax-cut package expected to cost at least $4 trillion, experts said. President Donald Trump pledged to gut IRA funding on the campaign trail, and Republicans voted more than 50 times in the House of Representatives to repeal parts of the law.

“Absolutely, there is a risk in the current budget bill that these credits would be changed or go away completely,” Davis said.

However, there’s a group of Republicans in the House and Senate seeking to preserve the tax breaks. Their support could be enough to save the incentives, given slim margins in each chamber.

About 85% of the clean-energy investments and 68% of jobs tied to Inflation Reduction Act funding are in Republican congressional districts, according to a 2024 study by E2.

Moving forward without tax break

Many households would likely still undergo energy-efficiency projects even if the tax breaks disappear, Davis said.

Savings on utility bills are often a primary motivation, experts said.

There’s generally a five- to 10-year return on investment given monthly energy savings, said Ryan Warkentien, head of ARC Insulation, which did the retrofit on Moritz’s Chicago area home.

That time frame can easily shorten to three to five years for those who qualify for a tax credit, he said.

A “crazy” high energy bill — about $1,000 in January — motivated Kennedy to get an initial energy audit to identify efficiency problems in his Maryland home. (Taxpayers can claim a $150 tax credit for the cost of such an audit.)

Kennedy is hoping to save at least 15% on his monthly energy bills. He also expects to put less stress on his heating, ventilation and air-conditioning unit to keep the house at a comfortable temperature, prolonging its lifespan and delaying future maintenance costs.

“The tax credit ended up being the icing on the cake,” he said.

 Likewise for Moritz.

“I’m literally in love with my house,” she said. “The investments I make in my house are for me, because I want to spend the rest of my life here.”

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Personal Finance

Cash may feel safe when stocks slide, but it has risks

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Traders work on the floor of the New York Stock Exchange on April 10, 2025.

Michael M. Santiago | Getty Images News | Getty Images

Investors may feel an impulse to move to cash amid the recent tumult in the stock market. While cash might feel safer than stocks, it can also pose risks for long-term savers, financial advisors say.

Cash — like money held in a high-yield bank savings account or a money market fund — is substantially less volatile than stocks over the short term, experts said.

But cash has historically delivered lower returns than stocks over the long term. Holding on to more cash than you need — rather than investing it — raises the risk that you may not achieve your investing goals.

The upshot: Cash-heavy investors may find it challenging to achieve their long-term investment goals, and may have to save more of their discretionary income as a result, Vanguard wrote in a paper that analyzed stock and cash returns.

Investors fled stocks for perceived safe havens as U.S. stock benchmarks were whipsawed by tariff and trade proclamations from the Trump administration and retaliatory measures announced by major trade partners like China.

Following a White House announcement of country-specific tariffs earlier this month, the S&P 500 had its worst two-day stretch since the early days of the Covid-19 pandemic, losing about 11%.

Meanwhile, April 7 saw the highest volume of 401(k) plan trading since March 12, 2020, according to Alight Solutions, a retirement plan administrator. About 94% of proceeds moved to conservative assets like money market, bond and stable-value funds, according to Alight.

The pros and cons of cash

Cash does have some benefits.

For instance, it’s there when investors need money for emergencies and major purchases, even if there’s an upheaval in the stock market, said Carolyn McClanahan, a certified financial planner and founder of Life Planning Partners in Jacksonville, Florida.

“Everyone should have some cash and some equities,” McClanahan, a member of CNBC’s Financial Advisor Council, wrote in an e-mail.

But cash “has a long history” of offering negative “real” returns, meaning returns after accounting for inflation, according to Morningstar.

In other words, consumers who hold a portfolio that’s 100% in cash actually lose wealth over time after accounting for inflation, experts said. If interest rates on cash don’t keep pace with rising prices, consumers lose purchasing power.

Meanwhile, stocks have the potential for high growth, especially over the long term, but also come with risks, McClanahan said.

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“The ups and downs of the markets can be nauseating, and you might have to bank losses if you need your money and can’t ride out market downturns,” McClanahan said.

“Every portfolio should be diversified across safe and risky assets based on the client’s financial and psychological ability to take risk,” she wrote.

How to think of cash and stock mix

Investors who are still in the “accumulation” savings phase — i.e., people in their working years still saving a portion of their income — should hold enough cash for emergencies in a fund that’s easily accessible, McClanahan said.

They should also hold any cash they might need for purchases in the next five years, like a home down payment, car purchase or tuition expenses, she said.

Managing your money through volatility

Even retirees generally need to allocate some of their portfolio to stocks: They may lean on their portfolios to fund their lifestyle over three or more decades, meaning some investment growth is necessary to avoid running out of money, according to experts.

All investors should have an investment strategy that spells out “how much they will have allocated to equities, fixed income [bonds], and cash and they should stick with this investment policy through all markets, good and bad,” McClanahan wrote in an e-mail.

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