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Rebuilding the corporate ladder at accounting firms

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I was sitting down at Bryant Park in New York City, having a strawberry daiquiri and eating fried calamari at noon on a Friday in the middle of the summer with my fellow public accounting interns. Life was good.

You don’t even mind being dressed up in business casual attire when you’re getting paid $25 per hour to be there (internship programs usually let out early after Friday morning team-building sessions), especially while all your friends were working their menial summer jobs. Honestly, I was proud to be part of the corporate America grind, on the train with other professionals for the morning commute.

My identity very much so embraced the essence of a modern day yuppie (Young Urban Professional) for those not familiar with the term that boomed in the 1980s. I’d even started wearing argyle fashion, got custom dress shirts with my initials embroidered, and became a coffee enthusiast.

I recall thinking, “I’m going to be on the fast path and make partner in 10 years,” whilst having never done any real work beyond rolling forward workpapers, highlighting unreconciled cells on spreadsheets and gathering team lunch orders. The dream felt very real, and while 10 years is a pipedream at any national size firm and larger, I was convinced that I’d be quickly climbing the ladder in front of me.

But then came my actual first real engagement … where if I didn’t know something, I had to figure it out, not just highlight it and pass it on. 

I did eventually get the hang of it, but not before my expectations of my career path shifted.

The traditional ladder sales pitch

Almost every one of us who came through the major public accounting firm “farm system” has heard it: Every five years or so, you can see your salary double. Associate 1 and 2. Senior 1, 2 and 3. Manager, experienced manager, senior manager, partner, MD or principal. The corporate ladder was very clear and transparent, which is probably the reason why so many of us went into accounting.

We’re naturally risk averse — this isn’t a secret. We like predictability, and nothing is more predictable than the past (we leave the financial forecasting to the more risky budgeting folks). It’s not just in knowing the black and white technical details of accounting, but it’s in our careers as well. We want to know what comes next.

That’s why public accounting was always so appealing — you know if you just dig in and grind it out, you’ll get a predictable raise and follow a steady promotion path.

With the injection of private equity into the profession, though, it’s not shocking that there may be a revisiting of how this ladder works.

The three employee types

Well before PE got on the scene, I’d begun preaching one of the core elements to my thought leadership paradigm: the three types of employees. 

The three types of employees are the technician, manager and leader (sometimes referred to as the entrepreneur). 

The technician is the person who is really good at doing the core work of the operation — think of your best senior associate on an audit or tax engagement. They minimize review notes, can be relied on to get the engagement done cleanly, and are always in the top percentile of utilization rates.

The manager is the person whom employees can turn to when they’re stressed. They are specially skilled in providing a calm and collected demeanor to the room, and create a sense of confidence that “we can do this.” Simply put, they are really good at understanding and managing people, keeping the engagement rolling, and reporting on how things are going.

The leader is the visionary of the group, who finds a way to get innovative with problem-solving. They think creatively about work, how to get it done and why it needs to get done. Oftentimes they are building the brand, doing business development, fostering partnerships and alliances, and designing strategic initiative campaigns. 

This theory resonated with me, so I adopted, iterated and refined it — especially because I had firsthand experience with the alternative. 

As I mentioned earlier, I originally was set on making partner, and I had many leaders tell me I would make a great one. Anyone who knows me gets my outgoing and charismatic personality type, which is considered a bit rare in the accounting world. This is exactly what makes for a successful partner, because you’re selling and doing business development.

My problem, however, was that I didn’t have what it took to handle the 10+ years of technical grind, essentially keeping my personality in a box so I could focus on the work tasks at hand, only to then finally be able to whip it out a decade later. 

It got me thinking about the corporate ladder and promotion structure, which I later realized applies to all professions, not just accounting. 

Here’s how the old structure works:

The best technicians (associates) get promoted to manager. The best managers get promoted to leadership (partners). The best leaders steer the business.

The problem? Being the best in one area doesn’t necessarily mean you’re going to be the best in the next area … in fact, you could be worse.

Getting innovative with it

So now that you’ve got the context, the natural query is: so what do we change to?

Well, I was told I’d make for a great (leader) partner, but my problem was that in order to get there, I’d first have to prove I was the best technician (audit senior) and then the best manager. These two skill areas were not as much in my wheelhouse as my innovative and creative talents — so I’d either struggle and stress my way through to get to that position, or there’d need to be a different ladder to climb.

What if the alternative ladder offered paths that lent themselves to the person’s strong suite? 

Right now, everyone wants to take the promotion to manager, because it means more money and status … but being a manager is an entirely different skill set! That’s why you have really bad managers, who are in that position because they were the best technician (now they’re just annoying micromanagers).

The best technician who is not good at managing people shouldn’t be a manager, but they wouldn’t turn down more money or a promotion, so what do you do? 

If you took away the incentive but instead incentivized people to pick a path that leans into what they’re good at, how many technicians would choose to just keep becoming more efficient and effective technical workers? What if there are employees who are excellent at managing people, but not great at doing the actual work, who should just be overseeing the engagements? What if there are individuals who struggle to tend to report-to needs, but are brilliantly innovative and can design comprehensive business development plans?

All of these employee types need each other, and all are equally important, so why not pay them all equally?

If you just want to lock in and knock out audits or tax work and not think about dealing with people or finding new business, you could climb a technician ladder and eventually be the firm’s resident expert.

If you find yourself struggling to get the work done but are well liked and a person others can turn to for support, why not be on a manager path where you keep the culture, ensure project timeliness, and keep the ship steady?

If you’re always thinking about ways to grow the business, improve processes and get creative, how about an entrepreneurial path that puts you in an environment where you can be strategic and innovative for the good of the firm? 

If we remove the stigma that one type of employee needs to be paid more than the other, we can start to design this new system. People won’t have to be torn between choosing what they’re good at and what is advantageous to their career.

A calculated move

Right now, it’s a tossup of business success, hoping that someone who excels at one employee type tier will be good at the next one. If you’re lucky, you end up with a great leader — but private equity and the world are starting to rely less on luck and more on accurate predicting.

You might miss out on some of the best managers and partners if your only or most heavily weighed promotion metric is technical skill. 

If I’m an investor, I want my best technicians working, my best people and project managers managing, and my most creative and innovative minds leading the business growth — and I’d be willing to pay these all the same.

Everyone is happy, everyone is doing what they’re good at, and everyone is getting paid for their contribution. It’s a win all around.

I’d argue that this type of ladder provides a better, more calculated path to business success and career success for each individual and the company than the former method, so maybe it’s worth a serious conversation.

One thing is for certain: if I ever am running my own business or firm, I’ll be implementing this approach.

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Accounting

IRS offers penalty relief for micro-captive transactions

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The Internal Revenue Service issued a notice Friday giving some breathing room to participants and advisors involved with micro-captive insurance companies.

In January, the IRS issued final regulations designating micro-captive transactions as “listed transactions” and “transactions of interest,” akin to tax shelters. The IRS had proposed the regulations in 2023 but needed to be careful to comply with the Administrative Procedure Act to allow for a comment period and hearing after a 2021 ruling by the Supreme Court in favor of a micro-captive company called CIC Services because the IRS hadn’t followed those procedures back in 2016 when designating micro-captives as transactions of interest. However, the micro-captive insurance industry has asked for more time to comply with the new reporting and disclosure requirements, and one group known as the 831(b) Institute announced earlier this week it had sent a letter to the IRS’s acting commissioner requesting an extension.

On Friday, the IRS issued Notice 2025-24, which provides relief from penalties under Section 6707A(a) and 6707(a) of the Tax Code for participants in and material advisors to micro-captive reportable transactions for disclosure statements required to be filed with the Office of Tax Shelter Analysis. However, the relief applies only if the required disclosure statements are filed with that office by July 31, 2025. 

In the notice, the IRS acknowledged that stakeholders had raised concerns regarding the ability of micro-captive reportable transaction participants to comply in a timely way with their initial filing obligations with respect to “Later Identified Micro-captive Listed Transactions” and “Later Identified Microcaptive Transactions of Interest.”

In light of the potential challenges associated with preparing disclosure statements during tax season and in the interest of sound tax administration, the IRS said it would waive the penalties under Section 6707A(a) with respect to Later Identified Micro-captive Listed Transaction and Later Identified Microcaptive Transaction of Interest disclosure statements completed in accordance with Section 1.6011-4(d) and the instructions for Form 8886, Reportable Transaction Disclosure Statement, if the participant files the required disclosure statement with OTSA by July 31, 2025.   

The relief is limited to Later Identified Micro-captive Listed Transactions and Later Identified Micro-captive Transactions of Interest. However, the notice does not provide relief from penalties under Section 6707A(a) for participants required to file a copy of their disclosure statements with OTSA at the same time the participant first files a disclosure statement by attaching it to the participant’s tax return.  

Taxpayers who are concerned about meeting the due date for these disclosure statements can ask for an extension of the due date for their tax return to obtain additional time to file such disclosure statements. The disclosures required from participants in micro-captive listed transactions and transactions of interest on or after July 31, 2025, remain due as otherwise set forth in the regulations. 

There’s also a waiver for the material advisor penalty for similar reasons. “In light of potential challenges associated with preparing disclosure statements during tax return filing season and in the interest of sound tax administration, the IRS will waive penalties under section 6707(a) with 5 respect to Later Identified Micro-captive Listed Transaction and Later Identified Microcaptive Transaction of Interest disclosure statements completed in accordance with § 301.6111-3(d) and the instructions to Form 8918, Material Advisor Disclosure Statement, if the material advisor files the required disclosure statement with OTSA by July 31, 2025,” said the notice. “Disclosures required from material advisors with respect to Micro-captive Listed Transactions and Micro-captive Transactions of Interest on or after July 31, 2025, remain due as otherwise set forth in § 301.6111-3(e).  This notice does not modify any list maintenance and furnishment obligations of material advisors as set forth in section 6112 and § 301.6112-1. “

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Accounting

Transforming accounting firms through connected leadership

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In my work with accounting firms, I’ve lost count of how many times I’ve heard partners say some version of: “We’re paying top dollar. Why are people still leaving?” One conversation particularly sticks with me — a managing partner genuinely baffled by rising turnover despite offering excellent compensation packages.

What I often discover isn’t surprising: Many firms have mastered technical excellence and client service while leadership runs on autopilot. They focus almost exclusively on metrics and deadlines, forgetting the human element. No wonder talented professionals walk out the door seeking workplaces where they’re valued for more than just their billable hours.

We’re facing a significant talent challenge in our profession. From 2020 through 2022, approximately 300,000 U.S. accountants and auditors have left their jobs — a dramatic shift that should concern all of us. While retiring baby boomers account for some of this exodus, we also see professionals in their prime years leaving the profession.

(Read more:Connected Leaders: Cultivating deeper bonds for team success“)

The timing couldn’t be worse. The Bureau of Labor Statistics projects about 136,400 accounting and auditing job openings annually through 2031, creating a significant gap between talent supply and demand. This challenge requires more than recruitment tactics or compensation increases — it demands a fundamental shift in how we lead.

The disconnection crisis

Traditional accounting leadership has often prioritized technical excellence and client service at the expense of human connection. We’ve built cultures where being constantly available somehow equals commitment, boundaries are treated as limitations rather than assets, and professional development means technical improvement instead of leadership growth.

Technology has both connected and disconnected us. I’ve worked with firms where team members haven’t had a meaningful conversation with their managers in months despite being on Zoom calls together every day. This disconnect leads to declining engagement and stalled innovation, and makes retaining talented professionals increasingly difficult.

Connected leadership isn’t complicated — it’s about creating real relationships through intentional practices that build trust. It’s the opposite of the “manage by spreadsheet” approach that’s all too common in our profession.

I love thinking about connected leadership like conducting an orchestra. Great conductors don’t just keep time — they understand what makes each musician unique, create space for individual expression within the group, and know when certain sections should shine while others provide support. Most importantly, they get that beautiful music comes from relationships, not just technical precision.

This approach sits at the heart of what I teach through The B³ Method — Business + Balance = Bliss. When leaders create environments where team members feel genuinely seen and valued, magic happens — both in personal fulfillment and on the bottom line.

orchestra conductor

Alenavlad – stock.adobe.com

The business case for connection

Before dismissing this as too “soft” for our numbers-driven profession, consider the data. According to Gallup’s 2024 State of the Global Workplace report, low employee engagement costs the global economy $8.9 trillion annually — an extraordinary sum that affects businesses of all sizes.

Organizations with high engagement see 21% higher profitability and significantly lower turnover. What accounting leaders really need to understand is that managers account for 70% of the variance in team engagement. When managers themselves are engaged, employees are twice as likely to be engaged too. These positive shifts translate to better retention, stronger client relationships and improved profitability.

Beyond retention, connected leadership directly impacts client relationships and innovation. When team members feel psychologically safe, they’re more likely to raise concerns, suggest improvements, and deliver exceptional client service.

Becoming a connected leader

You don’t need to overhaul your entire firm to start seeing results. Try these practical approaches:

  1. Take a beat. Before jumping into solutions or directives, pause to really listen. Some of my most successful clients start meetings with “connection before content” — spending just a few minutes establishing human connection before diving into the agenda. I recently had an attendee of my Connected Leadership workshop tell me: “Taking just two minutes to meditate can remarkably reset the nervous system, providing a quick and effective way to find calm and focus during a busy workday.”
  2. Create boundary rituals. Work-life harmony isn’t about perfect balance — it’s about intentional integration. Help your team establish clear boundaries that actually enhance client service, like “no-meeting Fridays” or dedicated deep work blocks. One partner told me their key takeaway was “to take care of myself to be better in all aspects of life!”
  3. Measure what matters. Beyond billable hours and realization rates, assess team connections through regular check-ins focused on engagement and belonging. Another workshop participant noted that, as a leader, they must take “100% responsibility for my own actions and outcomes.” What gets measured gets managed — so measure the human element, too.
  4. Get comfortable with vulnerability. Share appropriate challenges and lessons learned, showing that vulnerability is a strength. Poignant feedback from my last workshop stated: “For the managing partners and leaders of the organization to put out there for us their vulnerabilities, past struggles, and pain is a testament to their humanity and endurance, and that is a powerful takeaway.”

The future of accounting leadership

Implementing connected leadership will likely face resistance, particularly in traditional accounting environments. This approach can initially be misperceived as “soft” or less important than technical skills. However, the firms that successfully navigate this transition recognize that connected leadership isn’t separate from business success — it’s foundational to it.

When faced with resistance, start small with measurable experiments. Document outcomes, adjust approaches and gradually expand successful practices. Focus on the business case rather than just the human case, though both are equally important.

As our profession navigates unprecedented talent challenges, we need to evolve how we lead. The firms that will thrive won’t just be those with the best technical expertise — they’ll be the ones where leaders prioritize connection alongside excellence.

I challenge you: Are you leading in a way that creates meaningful relationships, or are you perpetuating a culture where people feel like just another billable resource? Your answer might determine whether your firm struggles to keep talent or becomes a magnet for professionals seeking both success and fulfillment.

In an orchestra, the most powerful moments often come not from individual instruments playing louder, but from all sections playing in harmony. The same is true for our teams.

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Accounting

Ohio welcomes out-of-state CPAs after new law

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Ohio’s new law providing an alternative path to a CPA license has taken effect after 90 days and the Ohio Society of CPAs is pointing out another provision of the law, enabling out-of-state CPAs to practice in the Buckeye State.

Ohio Governor Mike DeWine signed House Bill 238 in January, enabling qualified CPAs from other states to work in Ohio, The OSCPA noted that other states are working to adopt similar language to Ohio. 

“Automatic interstate mobility essentially works like a driver’s license,” said OSCPA president and CEO Laura Hay in a statement Thursday. “You can drive through our state without an Ohio license, but you still must follow our laws and if you don’t, you’re penalized. The same applies here – a licensed CPA in good standing can now practice here but must adhere to our strict professional standards.”

Four other states — Alabama, Nebraska, North Carolina and Nevada — currently function under this model. That means a CPA with a certificate in good standing issued by any other state is recognized and allowed practice privileges in those four states as well as Ohio. A number of states like Ohio are also taking steps to provide alternative pathways to CPA licensure aside from the traditional 150 credit hours. In addition, approximately half of all jurisdictions have indicated they are shifting to automatic mobility to ensure that CPAs from all states will have practice privileges and be under the jurisdiction of the state’s board of accountancy.  

“The realities of globalization and virtualization place greater importance on the individual’s qualifications, rather than their place of licensure,” Hay stated. “And the more states we have that accept this model, the more successful we will all be in addressing the national CPA shortage.”

State CPA societies as well as the American Institute of CPAs and the National Association of State Boards of Accountancy have been working on ways to make the CPA license more accessible to expand the pipeline of young accountants coming into the profession and relieve the shortage. 

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